Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 2, 3 and 5 stars

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P
Patrice C.
Rating: 5 out of 5
following a purchase from 29/03/2025
Excellent
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Response from Laboratoire PRONATUR
We sincerely thank you for your glowing review, Patrice. Your satisfaction is our priority, and we're delighted that our “Laboratoire PRONATUR” website met your expectations. Please don't hesitate to get in touch if you have any questions or suggestions!
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Nathalie D.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very good
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Response from Laboratoire PRONATUR
Dear Nathalie,

Thank you very much for your positive review! We're delighted to hear that you're satisfied with your experience with Laboratoire PRONATUR. Your satisfaction is our priority, and we hope to see you again soon.

Kind regards,
The PRONATUR team
L
Laurence M.
Rating: 5 out of 5
following a purchase from 26/03/2025
We really like the massage gel.
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Response from Laboratoire PRONATUR
We sincerely thank you for your 5/5 rating and your glowing comments about our massage gel. Your satisfaction is our priority, and we're delighted to know that our product meets your expectations. Please feel free to share any feedback or suggestions with us!
A
Alain M.
Rating: 5 out of 5
following a purchase from 28/03/2025
Very good results, which is why I'm placing another order.
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Response from Laboratoire PRONATUR
Hello Alain,

We sincerely thank you for your glowing review and for continuing to place your trust in Laboratoire PRONATUR. We're delighted to hear that you're satisfied with our products. Please don't hesitate to contact us if you need any advice or further information.

Kind regards,
The Laboratoire PRONATUR team
D
Dominique Marcy M.
Rating: 5 out of 5
following a purchase from 29/03/2025
Excellent products. Impeccable deliveries.
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Response from Laboratoire PRONATUR
Hello Dominique,

Many thanks for your positive feedback and your 5/5 rating! We're delighted that you're satisfied with our products and delivery services. Your satisfaction is our priority.

We look forward to serving you again!

Kind regards,
The PRONATUR Laboratory team
P
Patricia B.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very good products, fast delivery. I've already placed several orders and I'm very satisfied.
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Response from Laboratoire PRONATUR
Dear Patricia,

Thank you so much for your glowing feedback! We're delighted to hear that you're satisfied with our products and delivery service. Your trust and loyalty motivate us to always offer the best. We look forward to your next orders!

Kind regards,
The PRONATUR Laboratory team
R
Rodolphe A.
Rating: 5 out of 5
following a purchase from 24/03/2025
Fast delivery... A product I continue to use...
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Response from Laboratoire PRONATUR
Hello Rodolphe,

Thank you sincerely for your positive review. We're delighted to hear that you're satisfied with our fast delivery and our products. We greatly appreciate your trust and loyalty, and we're here if you have any questions or need anything in the future.
D
Denise A.
Rating: 5 out of 5
following a purchase from 23/03/2025
Very satisfied with my purchase
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Response from Laboratoire PRONATUR
Hello Denise,

Thank you very much for your positive review! We're delighted to hear that you're satisfied with your purchase from our website. Your satisfaction is our priority.

See you soon,
The PRONATUR Laboratory team
M
Michele V.
Rating: 5 out of 5
following a purchase from 21/03/2025
Natural, effective products. A reputable company. Nothing but praise! I share them with my friends.
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Response from Laboratoire PRONATUR
Dear Michèle, thank you sincerely for your glowing review. Your satisfaction is our priority, and we are delighted to hear that our natural products meet your expectations. Please feel free to share your experience with your friends; it means a great deal to us and encourages us to keep up our efforts.
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Francoise D.
Rating: 5 out of 5
following a purchase from 15/03/2025
Very good products.
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Response from Laboratoire PRONATUR
Dear Françoise,

We warmly thank you for your glowing review and for the perfect rating you gave us. We are delighted that you like our products, and we are committed to continuing to provide the quality you expect. Please feel free to contact us if you have any questions or needs.

Kind regards,
The Laboratoire PRONATUR team.
D
Dominique C.
Rating: 5 out of 5
following a purchase from 16/03/2025
I really liked your products
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Response from Laboratoire PRONATUR
Hello Dominique,

We sincerely thank you for your positive feedback and your 5-star rating. We are delighted to hear that you liked our products. Your satisfaction is our priority, and we hope to continue meeting your expectations. Please feel free to contact us with any questions or suggestions!

Kind regards,
The Laboratoire PRONATUR team
C
Clelia F.
Rating: 5 out of 5
following a purchase from 19/03/2025
This isn't the first time I've ordered! The products are excellent, and shipping is fast and carefully handled.
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Response from Laboratoire PRONATUR
Dear Clélia, we sincerely thank you for your glowing review and your loyalty to Laboratoire PRONATUR. We are delighted that you are satisfied with our products and delivery service. Your satisfaction is our priority, and we hope to see you again very soon for more orders.
L
Laurence S.
Rating: 5 out of 5
following a purchase from 18/03/2025
Very good
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Response from Laboratoire PRONATUR
Dear Laurence, we warmly thank you for your positive review of our website, "Laboratoire PRONATUR." Your satisfaction is our priority, and we are delighted that you had a pleasant experience. Please feel free to contact us if you have any questions or need further information.
H
Helene J.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very good products.
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Response from Laboratoire PRONATUR
Dear Hélène,

We sincerely thank you for your glowing review and your 5/5 rating. We are delighted to hear that you are satisfied with our products. Your positive feedback is a great source of motivation for our team. Please feel free to contact us if you have any questions or needs in the future.

Kind regards,
The Laboratoire PRONATUR team
D
Danielle C.
Rating: 5 out of 5
following a purchase from 20/03/2025
Everything is very good, fast delivery and a very good product
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Response from Laboratoire PRONATUR
Dear Danielle,

We warmly thank you for your glowing review. We are delighted to hear that you were satisfied with the speed of our delivery and the quality of our products. Your satisfaction is our priority, and we hope to have the pleasure of serving you again very soon.

Kind regards,
The Laboratoire PRONATUR team
C
Claude D.
Rating: 5 out of 5
following a purchase from 20/03/2025
Very good, effective product
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Response from Laboratoire PRONATUR
Hello Claude,

Thank you very much for your positive feedback and your 5/5 rating! We are delighted that our products meet your needs and satisfy you. Please feel free to share your experience with others, and we hope to see you again soon on our website.

Kind regards,
The Laboratoire PRONATUR team
L
Liliane C.
Rating: 5 out of 5
following a purchase from 16/03/2025
Very happy, this massage cream is really effective and provides an immediate feeling of well-being
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Response from Laboratoire PRONATUR
Dear Liliane,

We sincerely thank you for your positive feedback and are delighted to hear that our massage cream gives you an immediate feeling of well-being. Your satisfaction is our priority, and your encouragement motivates us to continue offering quality products. Please do not hesitate to contact us if you have any other questions or needs.

Best wishes,
The PRONATUR Laboratory team
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Nadine C.
Rating: 5 out of 5
following a purchase from 17/03/2025
Effective...
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Response from Laboratoire PRONATUR
Hello Nadine,

Thank you very much for your glowing review! We are delighted that you find our products effective. Your satisfaction is our priority, and we hope to see you again soon on our website.

Kind regards,
The PRONATUR Laboratory team
J
Joseph F.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very good, I recommend it. Good product.
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Response from Laboratoire PRONATUR
Dear Joseph,

We sincerely thank you for your positive review and recommendation. We are delighted that you are satisfied with our products and hope to see you again soon on our website. Please do not hesitate to contact us if you have any questions or specific needs.

Kind regards,
The PRONATUR Laboratory team
R
Roselyne B.
Rating: 5 out of 5
following a purchase from 16/03/2025
Fast and as described. Thank you
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Response from Laboratoire PRONATUR
Dear Roselyne,

Thank you very much for your glowing review and for giving us a perfect rating! We are delighted to hear that our services were fast and met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our website.

Kind regards,
The PRONATUR Laboratory team
M
Marie Josee L.
Rating: 5 out of 5
following a purchase from 14/03/2025
Nothing to report. Everything is fine (except the price)
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Response from Laboratoire PRONATUR
Hello Marie Josée,

Thank you for your positive review. We are delighted that you enjoyed your experience on the PRONATUR Laboratory website. We have also taken note of your comments about the prices and are constantly working to offer the best possible value for money. Please feel free to contact us with any suggestions or if you need any information.
L
Liliane P.
Rating: 5 out of 5
following a purchase from 17/03/2025
Everything was good. Thank you
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Response from Laboratoire PRONATUR
Dear Liliane,

We sincerely thank you for your glowing review! We are delighted to hear that you were satisfied with our services. Your positive feedback is a source of motivation for the entire PRONATUR Laboratory team. Please do not hesitate to contact us if you have any questions or needs in the future.

Kind regards,
The PRONATUR Laboratory team
E
Evelyne G.
Rating: 5 out of 5
following a purchase from 15/03/2025
On-time and perfect shipping, good product.
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Response from Laboratoire PRONATUR
Dear Evelyne,

We sincerely thank you for your glowing review and 5/5 rating. We are delighted to hear that you were satisfied with our shipping service and the quality of our products. Your satisfaction is our priority, and your feedback encourages us to continue offering you the best.

We look forward to serving you again,

The Laboratoire PRONATUR team.
M
Marie Josée D.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very satisfied with Agiflex
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Response from Laboratoire PRONATUR
Dear Marie Josée,

We sincerely thank you for your positive review and are delighted to hear that you are very satisfied with AGYflex. Your satisfaction is our priority, and your feedback is valuable to us.

We look forward to serving you again!

Kind regards,
The Laboratoire PRONATUR team
B
Bernard F.
Rating: 5 out of 5
following a purchase from 15/03/2025
OK
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Response from Laboratoire PRONATUR
Dear Bernard,

We sincerely thank you for your positive feedback and 5/5 rating. Your satisfaction is our priority, and we are delighted to see that our services met your expectations. Please don't hesitate to contact us if you have any questions or suggestions. We look forward to seeing you again on our website soon.

Kind regards,
The Laboratoire PRONATUR team
D
Denise N.
Rating: 1 out of 5
following a purchase from 15/03/2025
Satisfied with my purchase and very effective. Thank you
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Response from Laboratoire PRONATUR
Hello Denise,

Thank you for your review! We are delighted to hear that you are satisfied with your purchase. Your positive feedback is valuable to us and motivates us to keep improving our services. Please don't hesitate to contact us if you have any questions or need anything in the future.

Kind regards,
The Laboratoire PRONATUR team
C
Claude M.
Rating: 5 out of 5
following a purchase from 15/03/2025
Carefully packaged parcel, arrived on time
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Response from Laboratoire PRONATUR
Hello Claude, thank you sincerely for your positive rating and glowing feedback. We are delighted to hear that your parcel was carefully prepared and arrived on time. We look forward to delighting you again with your next order!
D
Desserre S.
Rating: 5 out of 5
following a purchase from 16/03/2025
Hello, great, very good product, nothing to complain about. Excellent delivery. Have a nice day. Kind regards.
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Response from Laboratoire PRONATUR
Hello Desserre,

Thank you very much for your glowing review and 5/5 rating! We are delighted that our products and delivery service met your expectations. Your satisfaction is our priority. We also wish you an excellent day and hope to see you again on our website soon.

Kind regards,
The Laboratoire PRONATUR team
J
Jeannine T.
Rating: 5 out of 5
following a purchase from 16/03/2025
Very good product. It relieves my shoulder pain. I recommend it. Perfect for knee problems.
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Response from Laboratoire PRONATUR
Thank you very much, Jeannine, for your glowing review of our Laboratoire PRONATUR website. We are delighted to hear that our products provide you with valuable relief and meet your expectations. Please don't hesitate to contact us if you have any questions or need further information.
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Nicole K.
Rating: 5 out of 5
following a purchase from 16/03/2025
Order received on time. The product was exactly what I expected. I recommend it.
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Response from Laboratoire PRONATUR
Dear Nicole,

We sincerely thank you for your glowing review and 5-star rating. We are delighted to hear that your order arrived on time and that the product perfectly met your expectations. Your recommendation means a great deal to us and encourages us to continue providing the best possible service.

We look forward to seeing you again on our website soon.

Kind regards,
The Laboratoire PRONATUR team
V
Veronique C.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very good gel for the back and knees. Thank you
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Response from Laboratoire PRONATUR
Ms. Véronique, we sincerely thank you for your positive rating and feedback about our gel. We are delighted to hear that it is helping relieve your back and knees. Please don't hesitate to contact us if you have any other questions or needs.
D
Denis L.
Rating: 5 out of 5
following a purchase from 11/03/2025
VERY GOOD PRODUCT
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Response from Laboratoire PRONATUR
We warmly thank you for your positive review of our website, "Laboratoire PRONATUR." We are delighted that you enjoy our products, and we are committed to continuing to offer you the best possible quality. Please don't hesitate to contact us if you have any questions or suggestions.
F
Francis M.
Rating: 5 out of 5
following a purchase from 13/03/2025
Reliable, nothing to complain about. Keep it up
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Response from Laboratoire PRONATUR
Dear Francis, we sincerely thank you for your positive review and your 5/5 rating. Your satisfaction is our priority, and your encouragement motivates us to keep up the good work. We remain at your disposal if you have any questions or need anything. Thank you again for your trust!
C
Cullet N.
Rating: 5 out of 5
following a purchase from 13/03/2025
I've been using the clay gel for my joints for a week. I have a little less pain. Time will tell.
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Response from Laboratoire PRONATUR
We sincerely thank you for your positive feedback about our clay gel for joints. We are delighted to hear that you are already experiencing some relief from your pain. Please keep us informed about how your experience develops, as your satisfaction is our priority.
S
Serge S.
Rating: 5 out of 5
following a purchase from 13/03/2025
Hello, always pleasant and efficient service from your staff. And your gel is excellent.
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Response from Laboratoire PRONATUR
Hello Serge,

We sincerely thank you for your positive feedback and your 5/5 rating. We are delighted to hear that you are satisfied with our team and our gel. Your trust motivates us to continue providing you with the best possible service.
B
Bruno S.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very satisfied
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Response from Laboratoire PRONATUR
Dear Bruno,

We sincerely thank you for your positive review and your 5/5 rating. We are delighted to hear that you are very satisfied with our products and services. Your satisfaction is our priority, and we hope to continue meeting your expectations. Please do not hesitate to get back in touch if you need anything.

Kind regards,
The Laboratoire PRONATUR team
F
Françoise S.
Rating: 5 out of 5
following a purchase from 11/03/2025
Excellent-quality products. Fast delivery. I highly recommend them.
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Response from Laboratoire PRONATUR
Dear Françoise,

We sincerely thank you for your glowing review. We are delighted that the quality of our products and the speed of our deliveries met your expectations. We appreciate your recommendation, and it motivates us to continue offering our customers the very best.
J
Juliette C.
Rating: 5 out of 5
following a purchase from 12/03/2025
The clay ointment relieved me; it's a good product.
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Response from Laboratoire PRONATUR
Dear Juliette,

Thank you very much for your positive review! We are delighted to hear that the clay ointment brings you relief. Your satisfaction is our priority, and we hope to continue meeting your expectations.

Best regards,
The Laboratoire PRONATUR team
L
Louis P.
Rating: 5 out of 5
following a purchase from 10/03/2025
My order was fulfilled correctly and delivered on time. I am completely satisfied. Thank you.
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Response from Laboratoire PRONATUR
Dear Louis,

We warmly thank you for your glowing review and your 5/5 rating. We are delighted to hear that you are completely satisfied with how your order was handled and with the delivery time. Your satisfaction is our priority, and we are committed to continuing to provide you with quality service. We look forward to seeing you again on our website.

Kind regards,
The Laboratoire PRONATUR team
H
Hervé M.
Rating: 5 out of 5
following a purchase from 08/03/2025
I use Agy Flex, which is ideal before every workout to warm up and prevent muscle pain.
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Response from Laboratoire PRONATUR
Thank you very much for your glowing review, Hervé. We are delighted to hear that Agy Flex helps you warm up effectively and prevent muscle pain before your workouts. Your satisfaction is our greatest reward!
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