Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 2, 3 and 5 stars

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M
Maryvonne R.
Rating: 3 out of 5
following a purchase from 15/12/2024
Average
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Response from Laboratoire PRONATUR
Hello Maryvonne,

Thank you for your review of our Laboratoire PRONATUR website. We are sorry to hear that your experience was only average. If you have any suggestions for improving our service, please feel free to share them with us.

Kind regards,
The Laboratoire PRONATUR team
C
Colette B.
Rating: 5 out of 5
following a purchase from 19/12/2024
Very good product. Fast delivery. My mother is very satisfied. Thank you very much.
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Response from Laboratoire PRONATUR
Thank you very much for your trust and positive feedback! We are always delighted to know that our products meet our customers' expectations. We will continue working diligently to offer you quality products and fast delivery. Thank you again for your support!
G
Gisele C.
Rating: 5 out of 5
following a purchase from 11/12/2024
I am satisfied with the product I ordered and recommend it; it relieves my osteoarthritis.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Gisele! We are delighted that our product has helped relieve your osteoarthritis. We hope to continue satisfying you with our quality products. Thank you again for your trust and recommendation. Have a nice day!
T
Thérèse D.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very satisfied
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Response from Laboratoire PRONATUR
Thank you very much for trusting our PRONATUR laboratory. We are delighted to know that you are very satisfied with our services and products. Please do not hesitate to contact us if you have any other needs or questions. We will always be here to offer you the best.
M
Martine D.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very good product
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of our PRONATUR laboratory! We are delighted that our products have convinced you. Please feel free to share your feedback with us in the future. We look forward to seeing you again on our website.
S
Sylvie P.
Rating: 5 out of 5
following a purchase from 12/12/2024
Perfect
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Response from Laboratoire PRONATUR
Thank you for your positive review, Sylvie. We are happy to know that you are satisfied with our services. We look forward to seeing you again soon at our laboratory. Kind regards.
B
Burnotte L.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good product, delivered quickly
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our product and fast delivery service. We’re delighted that you’re satisfied with your experience with our PRONATUR laboratory. See you soon!
B
Bénédicte B.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very professional
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback! We’re delighted that your experience with our laboratory was professional. We look forward to seeing you again at PRONATUR.
F
Franck R.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good
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Response from Laboratoire PRONATUR
Thank you for your positive feedback! We’re delighted that Laboratoire PRONATUR met your expectations. Please feel free to share your comments and suggestions so we can continue improving our services. We remain at your disposal if you need anything else.
C
Corinne F.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very pleasant product despite the cooling sensation, but effective
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of our product! We’re delighted to know that you appreciate its benefits despite the slight cooling sensation. Your satisfaction is our priority!
D
Delaval D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Great
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback! We’re delighted that you enjoyed our website and products. See you soon at Laboratoire PRONATUR!
A
Anne-Lise C.
Rating: 5 out of 5
following a purchase from 10/12/2024
The products I received meet my expectations - fast delivery.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Anne-Lise! We’re delighted that our products met your expectations and that delivery was fast. Please don’t hesitate to contact us if you need anything else. We look forward to serving you again at Laboratoire PRONATUR!
A
Annette T.
Rating: 5 out of 5
following a purchase from 10/12/2024
VERY SATISFIED WITH YOUR PRODUCTS..
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Response from Laboratoire PRONATUR
I’m delighted to hear that you’re satisfied with our products, Annette. We work hard to offer our customers quality products. Thank you very much for your positive feedback. Please don’t hesitate to contact us if you need anything.
L
Lionel H.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very, very good product. I recommend it.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our product. We are delighted that you enjoyed it and highly recommend it. See you soon on our website!
C
Corinne B.
Rating: 5 out of 5
following a purchase from 10/12/2024
After a fatigue sprain and osteoarthritis, I finally found a product that relieves me. I work standing up, which doesn't help... As soon as you apply it, you feel a refreshing sensation. A real marvel... Thank you.
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Response from Laboratoire PRONATUR
Thank you, Corinne, for your positive review on our website! We are delighted that our products provide effective relief for your sprain and osteoarthritis. We are happy to know that you enjoyed the refreshing sensation. We continue to work to offer you the best products to care for your health. Thank you again for your trust, and see you soon on our website!
F
Francoise B.
Rating: 5 out of 5
following a purchase from 09/12/2024
I already had...
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Response from Laboratoire PRONATUR
Thank you very much for this positive review, FRANCOISE. We are delighted that you have already had the opportunity to discover our PRONATUR laboratory. We hope to see you again soon among our satisfied customers. Thanks again, and see you very soon.
C
Christine D.
Rating: 2 out of 5
following a purchase from 07/12/2024
Good product; it will take time. The parcel arrived quickly.
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Response from Laboratoire PRONATUR
Hello Christine, thank you for your review on our website. We are happy that you enjoyed our products, and we are constantly working to improve our delivery times. Thank you for your trust in Laboratoire PRONATUR.
F
Francis F.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good.
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Response from Laboratoire PRONATUR
Thank you for this positive review of our PRONATUR laboratory. We are delighted to know that you are satisfied with our services. Please don't hesitate to contact us if you need more information. Thank you again for your trust.
M
Monique R.
Rating: 5 out of 5
following a purchase from 06/12/2024
I've been using your products for about 2 years and I'm still just as satisfied, as well as with how quickly you process orders.
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Response from Laboratoire PRONATUR
Thank you very much for your loyalty and trust in our products. We are delighted to know that you are still satisfied after 2 years of use. We will always do our best to offer you quality products and satisfy you as much as possible. See you soon on our website!
J
Jean Pierre P.
Rating: 5 out of 5
following a purchase from 08/12/2024
Everything perfect as usual
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our PRONATUR laboratory. We are happy to know that our products and services have met your expectations. We look forward to seeing you again soon!
G
Gérard D.
Rating: 5 out of 5
following a purchase from 07/12/2024
Since everything is perfect from A to Z, it deserves it
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Response from Laboratoire PRONATUR
Thank you for your positive feedback on our website, Gérard. I am delighted that you appreciated our services and products. We will continue working with dedication to offer you the best. Thank you again for your trust and support. We hope to see you again soon on our website. Best regards.
G
Gérard T.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very good
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our PRONATUR laboratory, Gérard. We are delighted that our products have convinced you, and we will continue working to offer you the best. See you soon!
M
Marie-Jeanne C.
Rating: 5 out of 5
following a purchase from 25/11/2024
PERFECT
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Response from Laboratoire PRONATUR
Thank you, MARIE-JEANNE, for your positive review! We are delighted to know that you are satisfied with our products. We work hard to offer you high-quality, natural products. Please get back in touch if you need anything. Thank you again for your trust. See you soon!
C
Chantal M.
Rating: 5 out of 5
following a purchase from 13/06/2024
Very effective products
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Response from Laboratoire PRONATUR
Thank you very much for your positive comment, Chantal! We are delighted to hear that our products have convinced you with their effectiveness. Please keep us informed of your results and share your experiences with our products. See you soon on our website!
V
Veronique V.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very good.
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Response from Laboratoire PRONATUR
Thank you for your positive review! We are delighted that our laboratory met your expectations. Please feel free to contact us if you have any other questions or needs.
B
Bernadette S.
Rating: 5 out of 5
following a purchase from 06/12/2024
I order regularly. Deliveries are fast. The products suit me perfectly.
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Response from Laboratoire PRONATUR
Thank you very much for your loyalty and trust, Bernadette! We are delighted to know that our products meet your expectations. See you soon on our website!
I
Isabelle M.
Rating: 5 out of 5
following a purchase from 05/12/2024
Delivery time was met.
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Response from Laboratoire PRONATUR
Thank you for your positive review. We are delighted to have met your expectations regarding delivery times. We make it a priority to meet our deadlines and provide our customers with fast, efficient service. Thank you again for trusting our PRONATUR laboratory.
E
Edith H.
Rating: 5 out of 5
following a purchase from 03/12/2024
Fast delivery.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Edith! We make it a priority to provide our customers with fast delivery. We look forward to seeing you again on our website.
C
Chantal V.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very satisfied with the products received and the fast delivery.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Chantal! We are delighted that you are satisfied with the quality of our products and our fast delivery service. We hope to see you again soon on our website.
J
Jean C.
Rating: 5 out of 5
following a purchase from 05/12/2024
Hello, I received 4 boxes. One is missing, thank you.
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Response from Laboratoire PRONATUR
Hello Jean, thank you for your positive feedback about the Laboratoire PRONATUR website. We are sorry about the delivery problem with your order and will resolve it quickly. Please don't hesitate to contact us if you have any other questions or comments. Thank you again for your trust!
M
Marie S.
Rating: 5 out of 5
following a purchase from 05/12/2024
Order received quickly. Excellent service.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about Laboratoire PRONATUR! We are delighted that your order was delivered quickly and that you were completely satisfied with our service. See you soon!
S
Sabine B.
Rating: 1 out of 5
following a purchase from 03/12/2024
CBD relaxation roll-on - I can't tolerate it; it burns me, and the aloe vera shampoo leaves my hair greasy even after drying. I'm not happy. What you should do is make a roll-on version of AGYflex® GREEN CLAY gel, which would be easier to apply to the back, especially when you're alone. I'm happy with that, but it's not easy to apply to the back, especially around the shoulder blades.
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Response from Laboratoire PRONATUR
Hello Sabine, I'm sorry to hear that you had a bad experience with products from our partners, such as the CBD relaxation roll-on and the aloe vera shampoo. We take your feedback into account and strive to improve our product selection to better meet our customers' needs. We are glad to hear that you are satisfied with AGYflex GREEN CLAY. Your feedback is very important to us, and we thank you for sharing your opinion. Kind regards, the Laboratoire PRONATUR team.
F
Fanny L.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very satisfied with my products, thank you
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Response from Laboratoire PRONATUR
Thank you for your positive review of our website. We are delighted that our products suit you. See you soon at Laboratoire PRONATUR!
M
Murielle A.
Rating: 5 out of 5
following a purchase from 03/12/2024
Two checks were cashed even though it was supposed to be in two installments
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Response from Laboratoire PRONATUR
Hello Murielle, thank you for your review of our Laboratoire PRONATUR website. We are sorry for this inconvenience and have filed an internal complaint to understand what may have happened. Thank you for your understanding.
The Laboratoire PRONATUR team.
D
Docteur Daniel V.
Rating: 5 out of 5
following a purchase from 03/12/2024
Excellent as always
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Response from Laboratoire PRONATUR
Thank you, we are delighted that you are satisfied with our services. See you soon!
J
Johnny M.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very good
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback on our website. We are delighted that you enjoyed your experience with Laboratoire PRONATUR. We will continue to provide quality products and a high level of customer service. Thank you for your trust, and see you soon on our website.
F
Francoise P.
Rating: 5 out of 5
following a purchase from 30/11/2024
Quality product
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Response from Laboratoire PRONATUR
Thank you for your positive feedback. We are delighted that our product suits you. Feel free to restock from our PRONATUR laboratory to enjoy our quality products.
M
Marcel J.
Rating: 5 out of 5
following a purchase from 29/11/2024
Product meets our expectations.
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Response from Laboratoire PRONATUR
Thank you, Marcel, for your positive review of Laboratoire PRONATUR. We are delighted to know that our product met your expectations. Please contact us if you need any further information. Thank you again for your trust.
A
Arlette V.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very good product
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Response from Laboratoire PRONATUR
Thank you very much for your review of our Laboratoire PRONATUR website. We are delighted that you are satisfied with our product! Please feel free to share your experience with our products in the future. Thank you again for your trust.
D
Daniel D.
Rating: 5 out of 5
following a purchase from 29/11/2024
Great, I've been ordering for several months, even a year, and I share it with friends. Very satisfied with the results
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Response from Laboratoire PRONATUR
Thank you for your trust, Daniel! We are delighted that our laboratory's products satisfy you and your loved ones. Please continue recommending us; we are always here to listen and meet your needs. See you soon on the PRONATUR website!
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