Customer reviews of Laboratoire PRONATUR

9,7 /10

Based on 4 536 published reviews

5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 2, 3 and 5 stars

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Sabine H.

Published on 16/02/2023 à 06h41 following a purchase from 03/02/2023

Fast delivery. Effective product, absorbs quickly, pleasant smell. Works quickly and has a lasting effect. I recommend it 100%.

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Response from Laboratoire PRONATUR Published on 03/04/2023

Thank you very much, Sabine! We are delighted that our product and service met your expectations. We are happy that you appreciated the product, and your positive review encourages us. We strive to continue offering our customers the best products and services.

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Madeleine B.

Published on 15/02/2023 à 16h42 following a purchase from 02/02/2023

Fast shipping. Thank you.

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Response from Laboratoire PRONATUR Published on 03/04/2023

Thank you very much for your review, Madeleine. We are happy that you appreciated the service and speed. We strive to provide our customers with the best service possible.

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Dominique S.

Published on 15/02/2023 à 12h31 following a purchase from 05/02/2023

Effective natural product. Fast shipping

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Response from Laboratoire PRONATUR Published on 03/04/2023

Thank you very much for your positive review, Dominique! We are happy that you appreciated our natural product and fast shipping. We are here to help with any further questions or concerns.

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Estelle M.

Published on 15/02/2023 à 11h55 following a purchase from 01/02/2023

Very good products

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Response from Laboratoire PRONATUR Published on 03/04/2023

Thank you, Estelle, for taking the time to leave a positive review on the Laboratoire PRONATUR website! We are delighted that you liked our products.

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Agnes P.

Published on 14/02/2023 à 21h35 following a purchase from 02/02/2023

Very effective on my knee, which I massage twice a day with Agyflex green clay massage gel. The swelling in my knee goes down, but you have to keep at it and persevere. The pain is decreasing. Thank you.

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Response from Laboratoire PRONATUR Published on 03/04/2023

Thank you very much, Agnes, for sharing your experience and for trusting our products. We are happy that you are noticing positive effects on your knee, and wish you all the best with your massages!

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Bettina R.

Published on 13/02/2023 à 07h55 following a purchase from 30/01/2023

Fast and careful shipping

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Response from Laboratoire PRONATUR Published on 03/04/2023

Thank you very much, Bettina, for your positive review! We are delighted that your parcel arrived quickly and carefully, and are happy that you are satisfied.

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Didier P.

Published on 12/02/2023 à 20h56 following a purchase from 01/02/2023

Very good product!!

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Response from Laboratoire PRONATUR Published on 03/04/2023

Thank you, Didier, for your very positive review. We are happy that you liked our products. Thank you for your trust.

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Laurent D.

Published on 12/02/2023 à 19h46 following a purchase from 31/01/2023

Very fast shipping. Products well packaged. I recommend it.

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Lecoustre N.

Published on 12/02/2023 à 12h01 following a purchase from 31/01/2023

I'm very satisfied; it really relieves the pain. I have a severe, inflamed tendinitis, so it's all positive!

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Nicole R.

Published on 11/02/2023 à 18h00 following a purchase from 30/01/2023

I'm delighted with the products; my knee pain has eased

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Aline B.

Published on 11/02/2023 à 15h10 following a purchase from 31/01/2023

Very good and fast

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Maryse N.

Published on 11/02/2023 à 14h30 following a purchase from 29/01/2023

The gel gives me a little relief, but I have serious problems with my arms. The right one has a torn tendon, long biceps tendinopathy that appears to be thinning, with peritendinitis. The left one has simple supraspinatus tendinitis, glenohumeral and acromioclavicular osteoarthritis, and cervical osteoarthritis. No surgery for the torn tendon. I

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Response from Laboratoire PRONATUR Published on 19/05/2023

Thank you very much for your comment. We are sorry to hear that you have had problems with your arms, and we are glad that our gel is helping you. Please don't hesitate to contact us if you need further information or have any questions. We hope you find relief from your pain.

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Chrystele C.

Published on 11/02/2023 à 13h15 following a purchase from 28/01/2023

Nothing to report. Order and delivery were fine

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Jean Claude D.

Published on 11/02/2023 à 11h56 following a purchase from 30/01/2023

Everything is perfect.

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Fabienne B.

Published on 11/02/2023 à 07h35 following a purchase from 28/01/2023

I use it on my knees and I'm satisfied.

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Monique G.

Published on 11/02/2023 à 07h21 following a purchase from 30/01/2023

Very good

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Pierre G.

Published on 10/02/2023 à 22h18 following a purchase from 27/01/2023

Hello, first order, satisfied; now I just need to try it

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Patricia S.

Published on 10/02/2023 à 20h49 following a purchase from 30/01/2023

Very good

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Sylvie T.

Published on 10/02/2023 à 20h47 following a purchase from 28/01/2023

Fast delivery with no surprises. Product testing in progress!

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Alain G.

Published on 09/02/2023 à 16h12 following a purchase from 01/02/2023

Very good product

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Christine F.

Published on 09/02/2023 à 12h35 following a purchase from 25/01/2023

Completely satisfied

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Sylvie R.

Published on 09/02/2023 à 09h27 following a purchase from 25/01/2023

These are good products

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Philippe G.

Published on 09/02/2023 à 09h10 following a purchase from 26/01/2023

Product meets my expectations

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Guy D.

Published on 09/02/2023 à 08h50 following a purchase from 27/01/2023

Very effective product, thank you

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Monique G.

Published on 09/02/2023 à 08h43 following a purchase from 25/01/2023

No problem

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Gérard B.

Published on 08/02/2023 à 12h07 following a purchase from 25/01/2023

Always satisfied, delivered quickly, excellent product

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Jessica D.

Published on 07/02/2023 à 14h48 following a purchase from 25/01/2023

Very pleasant smell and texture

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Nadia V.

Published on 07/02/2023 à 12h43 following a purchase from 26/01/2023

Always satisfied

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Sauveur L.

Published on 07/02/2023 à 12h41 following a purchase from 25/01/2023

Products that are ineffective or barely effective

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Response from Laboratoire PRONATUR Published on 19/05/2023

Hello Sauveur, thank you for your review. We are sorry that our products did not meet your expectations. We are doing everything we can to improve the quality of our products. If you wish, please feel free to contact us and share your concerns.

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Anthony B.

Published on 04/02/2023 à 19h26 following a purchase from 23/01/2023

Very well-organized shipment, and the package was neatly packed.

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Alain B.

Published on 04/02/2023 à 18h03 following a purchase from 24/01/2023

Very good and fast delivery

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Nathalie D.

Published on 03/02/2023 à 19h19 following a purchase from 21/01/2023

Excellent products

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Guy M.

Published on 03/02/2023 à 14h36 following a purchase from 23/01/2023

I am satisfied. I will place another order in a few weeks. Thank you for your welcome. Guy Moreau

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Martine B.

Published on 02/02/2023 à 17h42 following a purchase from 22/01/2023

I received my parcel very quickly. I am satisfied with this product, which I use before and after hikes.

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Patrick B.

Published on 02/02/2023 à 16h03 following a purchase from 21/01/2023

A very, very good product. I now use only this one for my pain!!!!!

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Catherine T.

Published on 02/02/2023 à 12h03 following a purchase from 21/01/2023

I am satisfied with the products; however, this is the second time the parcel has arrived damaged. The cardboard box is very flimsy and tears at the corners. The first time, I refused the parcel because products were missing. This time the products were inside, but the postal service had reinforced the entire parcel with tape... Given this situation, I am unsure about continuing to place orders.

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Response from Laboratoire PRONATUR Published on 03/02/2023

Hello, thank you for your comment on the quality of the products, but we are surprised about the cardboard packaging. We regularly prepare test parcels and send them to ourselves to check delivery times and the condition of the parcel upon receipt. We have not noticed any particular issues in this regard. However, we have noted your comment and are filing a complaint with Colissimo. Thank you for your feedback.

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Annette M.

Published on 02/02/2023 à 09h56 following a purchase from 19/01/2023

Very good service

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Martine H.

Published on 01/02/2023 à 15h23 following a purchase from 21/01/2023

Very good

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Michel R.

Published on 01/02/2023 à 07h03 following a purchase from 20/01/2023

Thank you for the service with my order. I am satisfied with your products and recommend them to my friends.

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Géraldine G.

Published on 01/02/2023 à 06h57 following a purchase from 18/01/2023

Products well protected. Fast delivery

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SAS PLAISIR NATURE SANTE

Founded with a passion for natural health solutions, Laboratoire PRONATUR (SAS Plaisir Nature Santé) develops a wide range of natural dietary supplements and targeted body care products, crafted in France. Combining rigorous expertise in natural active ingredients—such as green clay, essential oils, and plant extracts—the laboratory provides effective holistic programs dedicated to joint comfort, vitality, and overall wellness.

Route de Noves Laboratoire PRONATUR
13210 ST REMY DE PROVENCE

0987325443

[email protected]

83037482300011

https://www.pronatur.fr/