Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 2, 3 and 5 stars

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I
Isabelle L.
Rating: 5 out of 5
following a purchase from 11/11/2025
Very good product, I recommend it
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Response from Laboratoire PRONATUR
Dear Isabelle, we sincerely thank you for your positive review and recommendation. We are delighted that our products have met your expectations, and we hope to welcome you back to our website soon. Your satisfaction is our priority.
C
Corinne D.
Rating: 5 out of 5
following a purchase from 10/11/2025
Very happy with the products. I recommend the site; very serious and reliable.
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Response from Laboratoire PRONATUR
Hello Corinne,

Thank you very much for your positive review and recommendation! We are delighted that you are happy with our products. Your trust means a great deal to us.

See you soon,
The PRONATUR team
A
Annie P.
Rating: 5 out of 5
following a purchase from 08/11/2025
I am very satisfied
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Response from Laboratoire PRONATUR
Dear Annie,

We sincerely thank you for your glowing review. We are delighted to hear that you are very satisfied with your experience on our "Laboratoire PRONATUR" website, and we are committed to continuing to offer you quality products. Please do not hesitate to contact us if you have any questions or suggestions.

Kind regards,
The Laboratoire PRONATUR team
J
Jean Claude F.
Rating: 5 out of 5
following a purchase from 06/11/2025
Great and fast, thank you
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Response from Laboratoire PRONATUR
Hello Jean-Claude,

Thank you very much for your positive feedback! We are delighted that you enjoyed our service. Your satisfaction is our priority.

See you soon at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
N
Nicole C.
Rating: 5 out of 5
following a purchase from 06/11/2025
I've been using this product for quite some time. I couldn't do without it anymore. Very effective
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Response from Laboratoire PRONATUR
Hello Nicole,

Thank you very much for your glowing review! We are delighted to hear that you are so satisfied with our product and that it has now become part of your routine. Your trust and loyalty encourage us to continue improving our offerings.

We look forward to serving you again!

Kind regards,
The PRONATUR Laboratory team
C
Claudie H.
Rating: 5 out of 5
following a purchase from 05/11/2025
Perfect, nothing to add
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Response from Laboratoire PRONATUR
Dear Claudie,

Thank you so much for your excellent review! We are delighted that you like our website and appreciate your positive feedback. Please don't hesitate to contact us if you have any other comments or needs.

Kind regards,
The PRONATUR Laboratory team
M
Monique C.
Rating: 5 out of 5
following a purchase from 05/11/2025
No problem, the parcel was as expected and delivery time was met
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Response from Laboratoire PRONATUR
Dear Monique,

Thank you very much for your positive feedback! We are delighted to hear that your parcel was as expected and that the delivery time was met. Your satisfaction is our priority, and we appreciate your trust.

Kind regards,
The PRONATUR Laboratory team
S
Sophie M.
Rating: 5 out of 5
following a purchase from 02/11/2025
Great product, I recommend it
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Response from Laboratoire PRONATUR
Dear Sophie,

Thank you very much for your positive review! We are delighted that you were satisfied with our product. Your recommendation is greatly appreciated!

Kind regards,
The PRONATUR Laboratory team
M
Marthe R.
Rating: 5 out of 5
following a purchase from 03/11/2025
I am very happy with your products and the shipping.
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Response from Laboratoire PRONATUR
We warmly thank you for your glowing review, Marthe. We are delighted to hear that you are satisfied with our products as well as our shipping service. Your satisfaction is our priority, and we hope to see you again soon on the Laboratoire PRONATUR website.
M
Michel R.
Rating: 5 out of 5
following a purchase from 04/11/2025
Hello, I am delighted with this very professional service. Nothing to complain about.
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Response from Laboratoire PRONATUR
Hello Michel,

We warmly thank you for your glowing review and perfect 5/5 rating. We are delighted to hear that you are completely satisfied with our service. Your satisfaction is our priority, and we are committed to maintaining this level of excellence. We look forward to serving you again!

Kind regards,
The PRONATUR Laboratory team
S
Sylvain C.
Rating: 5 out of 5
following a purchase from 31/10/2025
Just as I expected. Arrived very quickly and well protected.
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Response from Laboratoire PRONATUR
Dear Sylvain,

We sincerely thank you for your positive review and are delighted to hear that your order met your expectations. We make it a point of honor to ensure fast and secure delivery for our customers. We look forward to serving you again in the future!

Kind regards,
The PRONATUR Laboratory team
H
Huguette M.
Rating: 5 out of 5
following a purchase from 30/10/2025
Always very quick to arrive!
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Response from Laboratoire PRONATUR
Hello Huguette,

Thank you very much for your positive feedback! We are delighted to know that you appreciate how quickly our service delivers. Your satisfaction is our priority.

See you soon,
The Laboratoire PRONATUR team
M
Marie France G.
Rating: 5 out of 5
following a purchase from 28/10/2025
Good product that provides relief and has a pleasant scent.
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Response from Laboratoire PRONATUR
Dear Marie France,

Thank you sincerely for your glowing review. We are delighted to hear that our product provides relief and that you like its scent. Your satisfaction is our priority, and we hope to serve you again very soon.

Kind regards,
The Laboratoire PRONATUR team
S
Sylvaine S.
Rating: 5 out of 5
following a purchase from 30/10/2025
Very satisfied with this gel, which really provides relief.
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Response from Laboratoire PRONATUR
Dear Ms. Sylvaine, thank you sincerely for your excellent review. We are delighted to hear that our gel provides you with relief. Your satisfaction is our priority, and we remain at your disposal if you have any questions or need anything else.
E
Elisabeth J.
Rating: 5 out of 5
following a purchase from 30/10/2025
I love how effective the cream I bought is, and the dietary supplements that ease my pain.
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Response from Laboratoire PRONATUR
Dear Elisabeth,

Thank you so much for your glowing review! We are delighted to hear that you are satisfied with the effectiveness of our cream and dietary supplements. Your well-being is at the heart of everything we do, and your feedback is invaluable to us.

We look forward to seeing you again soon on our website!

Kind regards,
The Laboratoire PRONATUR team
S
Sylvie M.
Rating: 5 out of 5
following a purchase from 27/10/2025
Very good products!
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Response from Laboratoire PRONATUR
Hello Sylvie,

Thank you sincerely for your positive review and your 5/5 rating. We are delighted that you are satisfied with our products. Your satisfaction is our priority, and your feedback encourages us to keep offering the very best. We look forward to serving you again!

Kind regards,
The Laboratoire PRONATUR team
V
Valerie B.
Rating: 5 out of 5
following a purchase from 24/10/2025
Agyflex cream helps me cope with my knee osteoarthritis by delaying surgery, and it also relieves the adhesions following my hip replacement. It's excellent. The many special offers make it very affordable, and when I made a mistake with an order, the team immediately went out of their way to find the solution that worked best for the customer/patient. I highly recommend the products and the company.
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Response from Laboratoire PRONATUR
Dear Valerie,

Thank you sincerely for your glowing review and your 5/5 rating. We are delighted to hear that Agyflex cream meets your needs and helps you live better with your osteoarthritis. Your satisfaction is our priority, and we always strive to provide quality service. We are also deeply touched by your recommendations. We remain at your disposal for any questions or needs in the future.

Kind regards,
The Laboratoire PRONATUR team
C
Claudette F.
Rating: 5 out of 5
following a purchase from 28/10/2025
I make homemade poultices with the tub of green clay. It gives me a lot of relief for my knees and cools me down at the same time!
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Response from Laboratoire PRONATUR
Dear Claudette,

Thank you sincerely for your glowing review. We are delighted to hear that our green clay brings relief and a cooling sensation to your knees. Your experience inspires us to continue offering quality products that meet our customers' needs. Please don't hesitate to contact us if you have any questions or would like advice.

Kind regards,
The Laboratoire PRONATUR team.
C
Catherine D.
Rating: 5 out of 5
following a purchase from 24/10/2025
Immediate pain relief
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Catherine. We are delighted to hear that our products have provided you with immediate relief. Your satisfaction is our priority, and we remain at your disposal for any questions or needs in the future.
A
Andre U.
Rating: 5 out of 5
following a purchase from 27/10/2025
Thank you to the Pronatur team! I'm always satisfied with your very effective products. Thank you for your supportive gift and your kindness
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Response from Laboratoire PRONATUR
Thank you very much for your enthusiastic review, André. We are delighted to hear that you are satisfied with our products and that our team was able to provide you with caring service. Your satisfaction is our priority, and we remain at your disposal to help with your needs.
B
Bastide L.
Rating: 5 out of 5
following a purchase from 25/10/2025
EXCELLENT PRODUCT - EFFECTIVE
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Response from Laboratoire PRONATUR
Hello BASTIDE LE CONFORT MEDICAL,

Thank you very much for your glowing review and your 5/5 rating. We are delighted to hear that our products are satisfying and effective for your customers at the Grasse store. Your feedback is valuable and motivates us to keep improving our offerings. Please don't hesitate to contact us if you have any questions or needs in the future.

Kind regards,
The Laboratoire PRONATUR team
C
Clarisse D.
Rating: 5 out of 5
following a purchase from 19/10/2025
Satisfied
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Response from Laboratoire PRONATUR
Dear Clarisse,

We sincerely thank you for your positive review and your 5/5 rating. We are delighted to hear that you are satisfied with our products and services. Your satisfaction is our priority, and we hope to see you again soon on our website. Please feel free to contact us if you have any questions or specific needs.

Kind regards,
The Laboratoire PRONATUR team.
H
Helene D.
Rating: 5 out of 5
following a purchase from 21/10/2025
Very good products
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Response from Laboratoire PRONATUR
Hello Hélène,

Many thanks for your positive review and your 5/5 rating! We are delighted that you like our products. Your satisfaction is our priority. Please feel free to contact us if you have any questions or comments.

Kind regards,
The Laboratoire PRONATUR team
P
Philippe B.
Rating: 5 out of 5
following a purchase from 21/10/2025
Very good products
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Response from Laboratoire PRONATUR
Hello Philippe,

Thank you very much for your glowing review and your 5/5 rating! We are delighted to hear that you are satisfied with our products. Your feedback motivates us to continue offering the very best.

Kind regards,
The Laboratoire PRONATUR team
M
Monyck L.
Rating: 5 out of 5
following a purchase from 22/10/2025
EVERYTHING IS PERFECT
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Response from Laboratoire PRONATUR
Dear MONYCK,

Many thanks for your glowing review! We are delighted to hear that you are completely satisfied with your experience on our "Laboratoire PRONATUR" website. Your positive feedback motivates us to continue offering our customers the very best.

Kind regards,
The Laboratoire PRONATUR team
A
Annie A.
Rating: 5 out of 5
following a purchase from 22/10/2025
Very good products and received quickly...."Poultice and massage gel"
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Response from Laboratoire PRONATUR
We warmly thank you for your positive review, Annie. We are delighted to hear that you are satisfied with the quality of our products and the speed of delivery. Your satisfaction is our priority, and we hope to see you again soon on our website!
G
Guy F.
Rating: 5 out of 5
following a purchase from 17/10/2025
Very good product and fast delivery
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Response from Laboratoire PRONATUR
Dear Guy,

We warmly thank you for your glowing review! We are delighted to hear that you are satisfied with our products and the speed of our delivery. Your satisfaction is our priority, and your feedback encourages us to continue improving our services. We look forward to seeing you again on our website!

Kind regards,
The Laboratoire PRONATUR team
H
Huguette O.
Rating: 5 out of 5
following a purchase from 17/09/2025
Nothing to report, all positive
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Response from Laboratoire PRONATUR
Dear Huguette,

Thank you so much for your glowing review and your 5/5 rating. We're delighted to hear that your experience with our laboratory was entirely positive. Your satisfaction is our priority, and we will continue striving to offer you the very best. Please don't hesitate to contact us if you have any questions or specific needs.

Best regards,
The Laboratoire PRONATUR team
P
Pierre C.
Rating: 5 out of 5
following a purchase from 10/10/2025
I've been a runner for over thirty years. Agyflex green clay massage gel is the most effective product I've ever tried, both for muscles and joints. Both for muscles and joints.
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Response from Laboratoire PRONATUR
Dear Pierre,

What a wonderful testimonial!!! Thank you so much for your glowing review of our Agyflex green clay massage gel. We're delighted to hear that it has been working well for you as a runner. Your feedback is valuable and motivates us to keep offering quality products. We look forward to seeing you again on our website!

Best regards,
The Laboratoire PRONATUR team
F
Fabrice M.
Rating: 5 out of 5
following a purchase from 12/10/2025
I recommend it
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Response from Laboratoire PRONATUR
Hello Fabrice,

Thank you very much for your positive review and recommendation! We're delighted that you had a good experience with our website. Your satisfaction is our priority. Please don't hesitate to contact us if you need help or have any questions.

Best regards,
The Laboratoire PRONATUR team
C
Claudie B.
Rating: 5 out of 5
following a purchase from 10/10/2025
This is the second time I've ordered, and I'm delighted. These are very good products; I recommend them.
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Response from Laboratoire PRONATUR
Dear Claudie,

Thank you so much for your glowing review and for continuing to place your trust in our laboratory. We're delighted to hear that you're completely satisfied with our products. Your recommendation means a lot to us and encourages us to keep offering the very best. We look forward to serving you again!

Best regards,
The Laboratoire PRONATUR team.
H
Hervé G.
Rating: 5 out of 5
following a purchase from 13/10/2025
A product that meets my expectations
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Response from Laboratoire PRONATUR
Dear Hervé, thank you sincerely for your positive review. We're delighted to hear that our products have met your expectations. Your satisfaction is our top priority, and we hope to see you again soon on our website. Best regards, the Laboratoire PRONATUR team.
V
Véronique Z.
Rating: 5 out of 5
following a purchase from 15/10/2025
Honestly, this clay is almost identical to the one my physiotherapist uses. I tried it on an injury, and I was so surprised by how much it helped. I recommended it to a friend as a result! I'll definitely order more! Thank you, Pronatur.
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Response from Laboratoire PRONATUR
Dear Véronique, thank you so much for your glowing review! We're delighted to hear that our clay has had beneficial effects for you and met your expectations. Recommending it to a friend is the greatest compliment, and we would be honored to welcome you back as a customer for your next orders.
N
Nathalie M.
Rating: 5 out of 5
following a purchase from 13/10/2025
Very satisfied with the products purchased; fast delivery
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Response from Laboratoire PRONATUR
We sincerely thank you for your positive feedback, Nathalie. We are delighted to hear that you are satisfied with our products and the speed of our delivery. Your satisfaction is our priority, and we hope to see you again soon on our website!
D
Djamel M.
Rating: 5 out of 5
following a purchase from 13/10/2025
Fast shipping and good quality
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Response from Laboratoire PRONATUR
Hello Djamel,

Thank you very much for your glowing review! We are delighted that you appreciated the quality of our products and the speed of our shipping. Your satisfaction is our priority. See you soon at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
D
Dpbp H.
Rating: 5 out of 5
following a purchase from 08/10/2025
Top!!!
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Response from Laboratoire PRONATUR
Hello DPBP,

Many thanks for your glowing review! We are delighted that you enjoyed our website. Your satisfaction is our priority, and we hope to see you again soon at Laboratoire PRONATUR.

Kind regards,
The Laboratoire PRONATUR team
S
Sandrine F.
Rating: 5 out of 5
following a purchase from 08/10/2025
Very satisfied; time will tell
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Response from Laboratoire PRONATUR
Hello Sandrine,

Thank you so much for your positive review! We are delighted to hear that you are very satisfied with our products. Your trust is essential to us, and we will be here to support you over the long term. Please feel free to share your feedback with us in the future!

Kind regards,
The PRONATUR Laboratory team
S
Sabine R.
Rating: 5 out of 5
following a purchase from 06/10/2025
A high-quality and varied product range
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Response from Laboratoire PRONATUR
Hello Sabine,

Thank you very much for your review and your 5/5 rating! We are delighted that you like our product range and appreciate its quality and variety. Your satisfaction is our priority, and your feedback is valuable to us.

We look forward to serving you again!

The PRONATUR team
C
Christine S.
Rating: 5 out of 5
following a purchase from 03/10/2025
I've been using it for a few days, but I think we need to wait a little to see whether the results are positive or not.
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Response from Laboratoire PRONATUR
Dear Christine, we warmly thank you for your review and for your trust in Laboratoire PRONATUR. We are delighted that you have started using our products, and we hope you will soon see satisfactory results. Please feel free to get back to us and share your experience as you go!
P
Pierre O.
Rating: 5 out of 5
following a purchase from 04/10/2025
Fast delivery. The product matched my order.
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Response from Laboratoire PRONATUR
Hello Pierre,

Thank you very much for your review and your 5/5 rating. We are delighted to hear that your delivery was fast and that the product met your expectations. Your satisfaction is our priority, and we hope to see you again on our website soon.

Kind regards,
The Laboratoire PRONATUR team
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