The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
Fast delivery, quality products, and above all, effective ones.
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Response from Laboratoire PRONATUR
Thank you very much, Eva, for your very positive review! We are happy to see that you are satisfied, and we hope your satisfaction will continue with every new order.
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Olivier Y.
Rating: 5 out of 5
following a purchase from 24/08/2023
The product matches the description; time will tell whether it works.
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Response from Laboratoire PRONATUR
Thank you very much, Olivier, for your review! We are delighted that you are satisfied, and we assure you that we will take all the necessary steps to provide you with an effective product.
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Nelly G.
Rating: 5 out of 5
following a purchase from 27/08/2023
Great product
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Response from Laboratoire PRONATUR
Thank you very much, Nelly, for your positive and encouraging review! We are happy that you are satisfied with our products.
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Stéphane L.
Rating: 5 out of 5
following a purchase from 25/08/2023
Fast delivery, good product.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Stéphane! We’re delighted that you’re satisfied with the delivery and our product. We hope to see you again soon!
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Claudine M.
Rating: 5 out of 5
following a purchase from 27/08/2023
Fast delivery and well packaged. I recommend the products, especially the gel, which relieves me.
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Response from Laboratoire PRONATUR
Thank you very much, Claudine, for taking the time to share your experience with us. We’re delighted that you’re satisfied with our products and delivery service. We hope you’ll continue to enjoy the benefits of our products!
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Jean-Luc T.
Rating: 4 out of 5
following a purchase from 22/08/2023
Very good and pleasant, effective, with a nice cooling sensation.
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Response from Laboratoire PRONATUR
We’re delighted to see that our website appealed to Jean-Luc and gave him a sense of well-being. We’ll continue working to improve our services and remain at your disposal. Thank you for your very positive review, Jean-Luc!
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Marie B.
Rating: 5 out of 5
following a purchase from 22/08/2023
I’m a loyal customer. I know this product well and really like it!
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Response from Laboratoire PRONATUR
Thank you very much for your support and loyalty, Marie! We’re delighted that you enjoy our products.
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Serge S.
Rating: 5 out of 5
following a purchase from 23/08/2023
Effective and high-quality product.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Serge! We’re delighted to hear that you appreciate our effectiveness and the high-quality products we offer. We’d like to thank you for your valuable support!
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Odette L.
Rating: 5 out of 5
following a purchase from 23/08/2023
Order received quickly.
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Response from Laboratoire PRONATUR
Thank you for your glowing review, Odette! We’re delighted that your order arrived so quickly. We’re proud to offer you fast, high-quality service!
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Eliane B.
Rating: 5 out of 5
following a purchase from 21/08/2023
Very effective product. Very happy.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Eliane! We’re glad our products meet your expectations.
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Anais B.
Rating: 5 out of 5
following a purchase from 07/08/2023
I’m very satisfied with your products. They bring me a great deal of relief. I have neck problems, and when I apply the cream and use the poultice in the evening, I can really see a difference. I highly recommend them.
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Response from Laboratoire PRONATUR
Response being generated...
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Angele J.
Rating: 5 out of 5
following a purchase from 18/08/2023
I’m very satisfied with my order and the delivery. Thank you.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review. We’re delighted that your order and delivery met your expectations. We do our best to satisfy you every day.
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Isabelle D.
Rating: 5 out of 5
following a purchase from 18/08/2023
Good product.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Isabelle! We’re delighted that you’re satisfied with our product. We always strive to provide quality service, and we’re happy to see our efforts rewarded.
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Annie E.
Rating: 5 out of 5
following a purchase from 21/08/2023
Fast service and good advice over the phone. Reliable company.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Annie! We’re delighted that you appreciated our speed and advice. Our mission is to support you and meet your needs as best we can, and it’s an honor to count you among our customers. Thank you for your trust.
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Sandrine D.
Rating: 5 out of 5
following a purchase from 18/08/2023
Perfect, the little extra gifts were much appreciated.
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Response from Laboratoire PRONATUR
Thank you for your comment and kind words! We’re delighted that you’re satisfied with the product and the complimentary gifts. We strive to fully satisfy our customers.
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Jaime R.
Rating: 5 out of 5
following a purchase from 17/08/2023
I placed my order and two days later it was in my mailbox. Great!
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Response from Laboratoire PRONATUR
Thank you very much, Jaime! We’re delighted that you’re satisfied with the fast delivery and enjoyed our services.
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Vanqueleff N.
Rating: 5 out of 5
following a purchase from 16/08/2023
Very fast delivery. A lovely discovery—your products support me every day. See you soon.
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Response from Laboratoire PRONATUR
We are delighted that our products have fully satisfied you and support you every day. Thank you for taking the time to share your review, and see you again soon.
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Sylvie S.
Rating: 2 out of 5
following a purchase from 16/08/2023
No instructions included with the product regarding dosage, etc.
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Philippe F.
Rating: 5 out of 5
following a purchase from 16/08/2023
Order as described, very fast shipping.
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Response from Laboratoire PRONATUR
Thank you very much, Philippe, for your positive review. We are glad that you are satisfied with your order and the delivery speed. We strive to offer you the best service possible.
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Jeannine F.
Rating: 5 out of 5
following a purchase from 17/08/2023
Great!
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Jeannine! We are delighted that you like our website.
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Christophe L.
Rating: 5 out of 5
following a purchase from 16/08/2023
FAST AND CAREFUL SHIPPING
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Response from Laboratoire PRONATUR
We are delighted that your order was delivered quickly and carefully. Thank you for your trust.
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Jean-Pierre P.
Rating: 5 out of 5
following a purchase from 16/08/2023
Good product.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Jean-Pierre. We are delighted that you are satisfied with our product. We greatly appreciate your review and thank you for your support.
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Catherine L.
Rating: 5 out of 5
following a purchase from 16/08/2023
Thank you, thank you for the free tube.
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Response from Laboratoire PRONATUR
I was very pleasantly surprised.
You're welcome, Catherine. We are delighted that you enjoyed your purchase and the free tube. We hope you enjoy all the products you purchased from Laboratoire PRONATUR.
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Sylviane K.
Rating: 5 out of 5
following a purchase from 17/08/2023
Very good product. Order received very quickly. I recommend it.
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Response from Laboratoire PRONATUR
Thank you for your review, Sylviane. We are delighted to hear that you are satisfied with your order and our service. We strive to do our best to meet our customers' expectations. Thank you for choosing Laboratoire PRONATUR.
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Marylene D.
Rating: 5 out of 5
following a purchase from 16/08/2023
Very good products.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Marylene. We are delighted to have met your expectations and provided you with good products!
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Alexandra L.
Rating: 5 out of 5
following a purchase from 16/08/2023
Fast, very good.
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Response from Laboratoire PRONATUR
Thank you for your very positive review, Alexandra. We are glad you found our website fast and well designed. We appreciate your valuable feedback!
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Nadine P.
Rating: 5 out of 5
following a purchase from 14/08/2023
Great product for inflammation.
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Response from Laboratoire PRONATUR
Thank you for your very positive review! We are delighted that the Laboratoire PRONATUR product has helped relieve your inflammation. We hope it continues to be useful to you!
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Jacqueline F.
Rating: 4 out of 5
following a purchase from 15/08/2023
I have to wait several days before I know.
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Response from Laboratoire PRONATUR
Thank you for your feedback, Jacqueline. Feel free to tell us more later.
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Martine D.
Rating: 5 out of 5
following a purchase from 15/08/2023
Excellent. The product was delivered within the stated time: 48 hours. I currently use Agyflex daily for my knee joints. It gives me pleasant relief; the pain subsides locally, with a cooling sensation. Thank you. Martine D, 64 years old.
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Response from Laboratoire PRONATUR
Thank you very much, Martine, for your positive review and support! We are delighted that you find Laboratoire PRONATUR products so satisfying and are already enjoying their benefits. Please feel free to tell people around you about our brand!
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Catherine C.
Rating: 5 out of 5
following a purchase from 15/08/2023
Order received quickly and product suited to my needs.
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Response from Laboratoire PRONATUR
Thank you, Catherine, for your review. We are happy that you are satisfied with our product and service.
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Céline B.
Rating: 5 out of 5
following a purchase from 12/08/2023
Very good ointment that relieves pain quickly
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Response from Laboratoire PRONATUR
Thank you for your positive review, Céline! We are happy that you are satisfied with our product and are experiencing quick relief!
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Isabelle H.
Rating: 5 out of 5
following a purchase from 14/08/2023
A product that is easy to apply and leaves no greasy residue. Strong but not unpleasant smell. It seems to ease my pain a little, although I haven't been using it for very long.
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Response from Laboratoire PRONATUR
Thank you very much for your comment, Isabelle! We are happy that our product meets your expectations and that you are beginning to notice positive effects. We are here to help if you have any further questions.
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Marie-Laure R.
Rating: 5 out of 5
following a purchase from 10/08/2023
Reliable, fast shipping. The product is as described and very effective.
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Response from Laboratoire PRONATUR
Thank you very much, Marie-Laure, for your review and support. We are happy that you are satisfied with our product and services, and we hope to continue serving you in the future.
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Francoise L.
Rating: 5 out of 5
following a purchase from 12/08/2023
I am satisfied.
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Response from Laboratoire PRONATUR
Thank you for your review and rating, Francoise. We are delighted that you are satisfied, and we do everything we can to provide you with quality service.
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Gerard B.
Rating: 5 out of 5
following a purchase from 14/08/2023
It meets my expectations for relaxing well-being.
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Response from Laboratoire PRONATUR
Your satisfaction is our greatest reward, Mr. Gerard. We are delighted that our website has met your expectations for well-being and relaxation. Thank you for your positive review.
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Corinne A.
Rating: 5 out of 5
following a purchase from 11/08/2023
I love your products. I try them out one by one and am always very satisfied.
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Response from Laboratoire PRONATUR
Thank you very much for your support, Corinne! We are very happy to hear that you are satisfied with our products and look forward to hearing your thoughts on the ones you try in the future.
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Catherine B.
Rating: 5 out of 5
following a purchase from 13/08/2023
Very satisfied
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Response from Laboratoire PRONATUR
Thank you very much, Catherine! We are delighted that you enjoyed your experience on our website!
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Mouni-Monique A.
Rating: 5 out of 5
following a purchase from 11/08/2023
Satisfied with the products I bought. This is the second time I have bought Agyflex ointment so that I always have a spare tube. The HEKKA relaxation roll-on is great; it provides immediate relief, and Claude Bell Stop Cramps works quickly. The massage-ball applicator is very practical. It would be nice if Agyflex were also available as a roll-on.
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Response from Laboratoire PRONATUR
Thank you very much for your comments, Mouni-Monique! We are delighted that you are satisfied with our products and that the HEKKA relaxation roll-on provides immediate relief. We have taken note of your suggestion for an Agyflex roll-on, but unfortunately clay is not suitable for the rollerball.
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Yvette S.
Rating: 4 out of 5
following a purchase from 12/08/2023
It's a shame to have received samples of the product I ordered. I would have liked to discover other products.
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Response from Laboratoire PRONATUR
Thank you for sharing your feedback, Yvette! We always do our best to ensure our customers can enjoy a wide variety of products, and we have taken note of your comment. However, the gel sachets are mainly a gift so you can keep your gel in your pocket when you go out.
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Eliane J.
Rating: 5 out of 5
following a purchase from 10/08/2023
Very satisfied with the fast order and delivery
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Response from Laboratoire PRONATUR
Thank you very much, Eliane. We are delighted to hear that you are satisfied with your order and the delivery! Thank you for your support!
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