Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 2, 4 and 5 stars

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C
Charlette B.
Rating: 5 out of 5
following a purchase from 20/01/2026
A product I recommend
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Response from Laboratoire PRONATUR
Dear Charlette,

We sincerely thank you for your glowing review and for recommending our product. Your satisfaction is our greatest reward, and we are delighted that our efforts meet your expectations. Please don’t hesitate to contact us if you have any questions or need anything in the future.

Kind regards,
The Laboratoire PRONATUR team
S
Stéphanie V.
Rating: 5 out of 5
following a purchase from 19/01/2026
Very good
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Response from Laboratoire PRONATUR
Hello Stéphanie,

We sincerely thank you for your positive feedback about our Laboratoire PRONATUR website. Your satisfaction is our priority, and we are delighted that your experience met your expectations. Please don’t hesitate to contact us if you have any questions or suggestions.
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Nicole C.
Rating: 5 out of 5
following a purchase from 19/01/2026
After total knee replacement surgery, I only took painkillers twice during my hospital stay. For the rest of my recovery, I managed with Agyflex with green clay.
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Response from Laboratoire PRONATUR
Dear Nicole,

We sincerely thank you for your glowing review and your 5/5 rating. We are delighted to hear that you were able to manage your recovery so positively using our products. Your feedback is a testament to the effectiveness of our natural solutions, and we are happy to have been able to support you in your recovery. Please don’t hesitate to contact us if you have any questions or need anything in the future.

Kind regards,
The Laboratoire PRONATUR team
B
Brigitte P.
Rating: 5 out of 5
following a purchase from 18/01/2026
Very satisfied with the products; they work quickly.
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Response from Laboratoire PRONATUR
Dear Brigitte,

Thank you very much for your positive review. We are delighted to hear that you are very satisfied with our products and how effective they are. Your satisfaction is our priority, and we always strive to offer our customers the very best.

We look forward to seeing you again on our website!

Kind regards,
The Laboratoire PRONATUR team
D
Daniele S.
Rating: 5 out of 5
following a purchase from 11/01/2026
I’ve just started the “treatment”; we’ll see later. As for the delivery and packaging of the products I received, everything was perfect.
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Response from Laboratoire PRONATUR
Hello Daniele,

Thank you very much for your positive review! We are delighted to hear that the delivery and packaging of your products met your expectations. We hope you will be satisfied with the results of your treatment, and we remain available if you have any questions.

Kind regards,
The Laboratoire PRONATUR team
B
Benjamin C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very satisfied
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Response from Laboratoire PRONATUR
Hello Benjamin,

Thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with your experience with Laboratoire PRONATUR. Your satisfaction is our priority, and we hope to see you again soon.

Kind regards,
The PRONATUR team
S
Sonia P.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very happy with my order and the fast delivery. I’m telling people around me about your excellent products. Thank you.
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Response from Laboratoire PRONATUR
Dear Sonia,

Thank you very much for your glowing review and for the trust you place in our laboratory. We are delighted to hear that you are satisfied with your order, and we sincerely appreciate your support and recommendations. We look forward to serving you again soon!
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Roger G.
Rating: 5 out of 5
following a purchase from 11/01/2026
Quality product, delivered quickly.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Roger. We are delighted to hear that you are satisfied with the quality of our products and the fast delivery. Your satisfaction is our priority, and we hope to see you again soon on our website.
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Andre U.
Rating: 5 out of 5
following a purchase from 08/01/2026
Still just as satisfied, and it's effective. Thank you, Team Pronatur, for your loyalty to your customers
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Response from Laboratoire PRONATUR
Dear Andre,

Thank you warmly for your glowing review and your loyalty to Laboratoire PRONATUR. Your satisfaction is our priority, and we are delighted to know that our team meets your expectations. We look forward to serving you again!

Kind regards,
The PRONATUR team
J
Josiane D.
Rating: 4 out of 5
following a purchase from 04/01/2026
Package received in good condition and quickly, thank you
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Response from Laboratoire PRONATUR
Dear Josiane,

Thank you very much for your positive feedback and your 4/5 rating. We are delighted to hear that your package arrived in good condition and quickly. Your satisfaction is our priority, and your comments encourage us to keep up our efforts. Please don't hesitate to contact us if you have any other questions or needs.

Kind regards,
The Laboratoire PRONATUR team
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Sylvie S.
Rating: 5 out of 5
following a purchase from 05/01/2026
Good, effective products that soothe sore areas and don't leave a greasy residue.
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Response from Laboratoire PRONATUR
Hello Sylvie,

Thank you very much for your positive review! We are delighted that our products have met your expectations and brought you relief. Your feedback is valuable and motivates us to continue offering effective solutions. See you again on our website!

Kind regards,
The Laboratoire PRONATUR team
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Eric P.
Rating: 5 out of 5
following a purchase from 05/01/2026
Fast and the product matched the order
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Response from Laboratoire PRONATUR
Hello Eric,

Thank you very much for your glowing review. We are delighted to hear that you found our service fast and that you were satisfied with your order. Your trust in Laboratoire PRONATUR is greatly appreciated. We look forward to serving you again!

Kind regards,
The Laboratoire PRONATUR team
T
Tannai M.
Rating: 5 out of 5
following a purchase from 06/01/2026
One word: SUPER!!!!
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Response from Laboratoire PRONATUR
Hello TANNAI,

Many thanks for your glowing review! We are delighted that you had a positive experience with our laboratory. Your satisfaction is our greatest reward.

See you soon,
The PRONATUR team
C
Catherine K.
Rating: 5 out of 5
following a purchase from 03/01/2026
Very satisfied with this effective product
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Response from Laboratoire PRONATUR
Dear Catherine,

Thank you sincerely for your glowing review. We are delighted to hear that you are satisfied with our product. Your positive feedback is a source of motivation for our team. Please do not hesitate to contact us if you have any questions or need advice.

Kind regards,
The PRONATUR Laboratory team
J
Jean-Luc A.
Rating: 5 out of 5
following a purchase from 04/01/2026
Very good product, very happy with my purchase, and with the promotion including a free tube, it's perfect. Delivery and tracking were excellent.
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Response from Laboratoire PRONATUR
Hello Jean-Luc,

Thank you very much for your positive review and 5-star rating! We are delighted to hear that you are satisfied with your purchase and our service. Your satisfaction is our priority, and we hope to see you again soon on our website.

Kind regards,
The PRONATUR Laboratory team
B
Bouis C.
Rating: 1 out of 5
following a purchase from 02/01/2026
Received a week ago; little effect so far
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Response from Laboratoire PRONATUR
Hello Bouis,

Thank you for taking the time to share your experience. We are sorry to hear that our products have not yet met your expectations. Results can vary from person to person, and we encourage you to continue using the product, as the clinical study shows that the first results appear after one week and improve each day, reaching an optimal result after 28 days. Ideally, we recommend two-month courses, repeated three times a year. Please do not hesitate to contact us if you have any questions or would like advice. Your satisfaction is our priority.

Kind regards,
The PRONATUR Laboratory team
J
Jean-Claude M.
Rating: 5 out of 5
following a purchase from 31/12/2025
Excellent product, effective and pleasant to use. Orders are always shipped quickly.
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Response from Laboratoire PRONATUR
Thank you very much for your glowing review, Jean-Claude. We are delighted to hear that you are satisfied with our products and that our delivery service meets your expectations. Your feedback is valuable and motivates us to keep improving our range and services.
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Nicole S.
Rating: 5 out of 5
following a purchase from 19/12/2025
Still satisfied with both the products and the speed with which orders are processed
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Response from Laboratoire PRONATUR
Dear Nicole, thank you sincerely for your glowing review. We are delighted to hear that our products and prompt service meet your expectations. Your satisfaction is our priority, and we will continue striving to offer you the best.
F
Florence M.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good products; I only buy from you.
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Response from Laboratoire PRONATUR
Hello Florence,

Many thanks for your glowing review and for trusting our products! We are delighted to know that you are satisfied with your experience at Laboratoire PRONATUR. We look forward to seeing you again soon!

Kind regards,
The PRONATUR team
F
Françoise S.
Rating: 5 out of 5
following a purchase from 28/12/2025
Still satisfied with the muscle gels. I'm starting a course of capsules to lubricate the cartilage in my knees. No opinion yet.
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Response from Laboratoire PRONATUR
Dear Françoise, thank you warmly for your positive review and for trusting our products. We are delighted to hear that you are satisfied with our muscle gels, and we hope your course of capsules for your cartilage will also fully satisfy you. Please don't hesitate to get back in touch and share your thoughts!
P
Philippe E.
Rating: 5 out of 5
following a purchase from 24/12/2025
The website is well laid out and clear, and easy to use. There are plenty of clear shipping options. I've been using the product for 8 days now, and I'm starting to feel the effects. I can't wait to see how things are after 3 weeks. I'm very pleased with it so far.
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Response from Laboratoire PRONATUR
Hello Philippe,

Thank you very much for your glowing review! We are delighted to hear that you were pleased with our website and that you are already beginning to feel the effects of our product. Your feedback is valuable, and we hope you continue to get good results. Please don't hesitate to get back in touch to share your experience in the coming weeks!

Kind regards,
The Laboratoire PRONATUR team
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Dominique B.
Rating: 5 out of 5
following a purchase from 27/12/2025
Excellent products, I'm delighted
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Response from Laboratoire PRONATUR
Dear Dominique,

We sincerely thank you for your glowing review and your 5/5 rating. We are delighted to hear that you love our products. Your satisfaction is our priority, and your feedback motivates us to keep improving our range. We look forward to serving you again!

Kind regards,
The Laboratoire PRONATUR team
M
Marie-Claude D.
Rating: 5 out of 5
following a purchase from 20/12/2025
Very satisfied, as always
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Response from Laboratoire PRONATUR
Dear Marie-Claude,

We sincerely thank you for your glowing review and for your trust in Laboratoire PRONATUR. Your satisfaction is our priority, and we are delighted to know that we are meeting your expectations. We look forward to serving you again!

Kind regards,
The Laboratoire PRONATUR team
L
Ludovic B.
Rating: 5 out of 5
following a purchase from 21/12/2025
Nickel
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Response from Laboratoire PRONATUR
Ludovic, we sincerely thank you for your glowing review and for the 5/5 rating you gave our "Laboratoire PRONATUR" website. Your satisfaction is our priority, and we are delighted that our services met your expectations. Please don't hesitate to contact us if you have any questions or need anything else.
A
Angele L.
Rating: 5 out of 5
following a purchase from 18/12/2025
Satisfied
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Response from Laboratoire PRONATUR
Hello ANGELE,

We warmly thank you for your positive review and your 5/5 rating! We are delighted to hear that you are satisfied with our products. Your satisfaction is our priority, and we hope to see you again soon on our website.

Kind regards,
The PRONATUR Laboratory team
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Eric A.
Rating: 4 out of 5
following a purchase from 20/12/2025
Great products and welcome little gifts. Fast shipping. Perfect, keep it up
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Response from Laboratoire PRONATUR
Dear Eric,

We sincerely thank you for your positive review and your 4-star rating. We are delighted that you like our products and appreciated the little gifts as well as the fast shipping. Your satisfaction is our priority, and we will continue working to offer you the best. We look forward to seeing you again soon on our website!

Kind regards,
The PRONATUR Laboratory team
C
Celine L.
Rating: 5 out of 5
following a purchase from 17/12/2025
Parcel very well packaged. Fast delivery
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Response from Laboratoire PRONATUR
Hello Céline,

Thank you so much for your positive feedback! We are delighted that you appreciated the packaging of your parcel and the fast delivery. Your satisfaction is our priority. See you soon at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
C
Carole O.
Rating: 5 out of 5
following a purchase from 14/12/2025
Exceptional products that quickly relieve pain
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Response from Laboratoire PRONATUR
Hello Carole,

Thank you very much for your glowing review! We are delighted to hear that our products provide you with quick relief. Your satisfaction is our priority, and your feedback is valuable to us.

See you soon,
The PRONATUR Laboratory team
C
Cecile M.
Rating: 5 out of 5
following a purchase from 14/12/2025
A gel that does me a lot of good with its warming and soothing effect. And always that little gift that brings so much joy! Thank you!
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Response from Laboratoire PRONATUR
Dear Cécile,

We sincerely thank you for your 5/5 rating and your kind words. We are delighted to hear that our gel brings you comfort and well-being. Your satisfaction is our greatest reward, and we are happy that you enjoyed the little gift. We look forward to seeing you again soon on our website.

Kind regards,
The PRONATUR Laboratory team.
D
Daniel P.
Rating: 5 out of 5
following a purchase from 12/12/2025
Effective. Relieves pain
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Response from Laboratoire PRONATUR
Dear Daniel,

We sincerely thank you for your glowing review and are delighted to hear that our products bring you relief and satisfaction. Your positive feedback is a wonderful motivation for our team. Please do not hesitate to contact us if you have any questions or need anything else.

Kind regards,
The PRONATUR Laboratory team
K
Katia B.
Rating: 5 out of 5
following a purchase from 14/12/2025
Perfect, products met my expectations
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Response from Laboratoire PRONATUR
Dear Katia,

Many thanks for your glowing review! We are delighted that our products met your expectations. Your satisfaction is our priority. We look forward to seeing you again soon on our website.

Kind regards,
The Laboratoire PRONATUR team
M
Marie Joe B.
Rating: 5 out of 5
following a purchase from 09/12/2025
Very good
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Response from Laboratoire PRONATUR
Dear Marie-Joe,

Thank you very much for your positive review and your 5/5 rating! We are delighted that you had a satisfying experience on our website. Your satisfaction is our priority, and your feedback encourages us to keep up the good work.

Kind regards,
The Laboratoire PRONATUR team
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Elianne H.
Rating: 5 out of 5
following a purchase from 11/12/2025
Goods as described, arrived within the expected timeframe
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Response from Laboratoire PRONATUR
We sincerely thank you for your positive feedback, Ms. Elianne. We are delighted to hear that your order was as described and delivered within the specified timeframe. Your satisfaction is our priority, and we hope to see you again soon on our website.
D
Delphine D.
Rating: 5 out of 5
following a purchase from 09/12/2025
PERFECT
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Response from Laboratoire PRONATUR
Dear Delphine,

Many thanks for your glowing review! We are delighted that you were satisfied with our website. Your feedback encourages us to continue providing the best possible service.

Kind regards,
The Laboratoire PRONATUR team
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Patrick D.
Rating: 5 out of 5
following a purchase from 09/12/2025
Package delivered on time
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Response from Laboratoire PRONATUR
Hello Patrick,

Thank you very much for your positive feedback! We are delighted to hear that your package was delivered on time. Your satisfaction is our priority, and we constantly strive to provide you with the best possible service. We look forward to seeing you again soon on our website!

Kind regards,
The Laboratoire PRONATUR team
S
Sonia W.
Rating: 5 out of 5
following a purchase from 10/12/2025
Perfect
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Response from Laboratoire PRONATUR
We sincerely thank you for your glowing review of our "Laboratoire PRONATUR" website. Your satisfaction is our priority, and we are delighted to know that you found everything to your liking. Please do not hesitate to contact us if you have any other questions or needs.
M
Martine C.
Rating: 2 out of 5
following a purchase from 30/11/2025
No results so far
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Response from Laboratoire PRONATUR
Hello Martine,

Thank you for taking the time to share your experience with the PRONATUR Laboratory. We understand your disappointment and know that results can vary from person to person. Please know that our team is fully committed to supporting you throughout your journey. Do not hesitate to contact us if you have any questions or need assistance. Your satisfaction is our priority.

Kind regards,
The PRONATUR Laboratory team
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Nadine T.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very good product
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Response from Laboratoire PRONATUR
Hello Nadine,

We sincerely thank you for your positive review and your 5/5 rating! We are delighted that you like our product. Your satisfaction is our priority.

Kind regards,
The PRONATUR Laboratory team.
A
Aude B.
Rating: 5 out of 5
following a purchase from 25/11/2025
Perfect
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Response from Laboratoire PRONATUR
Dear Aude,

Many thanks for your glowing review! We are delighted that you like our website. Your satisfaction is our priority.

Best wishes,
The PRONATUR Laboratory team
M
Mickaël L.
Rating: 5 out of 5
following a purchase from 29/11/2025
Fast delivery, and the products are really great! Instant relief!
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Response from Laboratoire PRONATUR
Hello Mickaël,

We sincerely thank you for your glowing review and perfect rating. We are delighted to hear that you received your order quickly and that our products provide you with instant relief. Your satisfaction is our priority, and we hope to see you again soon for more purchases.

Kind regards,
The PRONATUR Laboratory team
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