Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 2 and 4 stars

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Yasmine J.
Rating: 4 out of 5
following a purchase from 28/02/2022
As for the gel, the product is satisfactory. As for the Agyflex capsules, it is still too early to give an opinion, as I only started the course 8 days ago.
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Yvette A.
Rating: 4 out of 5
following a purchase from 28/02/2022
It suits me perfectly, thank you
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Rozenn L.
Rating: 4 out of 5
following a purchase from 27/02/2022
Soothing gel that feels pleasant to apply....
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Marie-Claude S.
Rating: 4 out of 5
following a purchase from 22/02/2022
I feel relieved. I have only been using it for 8 days, and I think I have less pain. I will see how it goes over time
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Marie D.
Rating: 4 out of 5
following a purchase from 21/02/2022
Very good
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Francoise M.
Rating: 4 out of 5
following a purchase from 09/02/2022
Satisfied with the product quality, but there was a small problem with delivery - I was not notified by Colissimo
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Nicole J.
Rating: 4 out of 5
following a purchase from 09/02/2022
I tried the patches on my knee and they made me feel better. I hope it's not just psychological.
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Michele P.
Rating: 4 out of 5
following a purchase from 10/02/2022
It has done me a lot of good
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Chantal G.
Rating: 4 out of 5
following a purchase from 07/02/2022
Great
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Gérard M.
Rating: 4 out of 5
following a purchase from 23/01/2022
Good evening, this was for my son, who has osteoarthritis in the fingers of his hand. The smell bothered him, but he is starting to sleep better. He applies it when he gets home from work in the evening and then before going to bed. Kind regards, Mr. Massot
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Sylvie S.
Rating: 4 out of 5
following a purchase from 16/01/2022
Fast delivery of the parcel, nicely presented with samples.
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Marguerite L.
Rating: 4 out of 5
following a purchase from 07/01/2022
Very satisfied with the product
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Gisèle G.
Rating: 4 out of 5
following a purchase from 09/01/2022
Very satisfied with my order
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Isabelle C.
Rating: 4 out of 5
following a purchase from 21/12/2021
Effective product for my Achilles tendon inflammation. You don't deliver to Portugal, where I live for six months of the year. What a shame. Will this be possible in the future?
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Response from Laboratoire PRONATUR
Hello, we are working with our logistics provider to deliver throughout Europe before the end of winter. Thank you for your trust. Kind regards
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Marie France G.
Rating: 4 out of 5
following a purchase from 14/12/2021
Very satisfied with the product I ordered. I recommend this company.
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Michel J.
Rating: 4 out of 5
following a purchase from 18/12/2021
Very good ointment, smells great, effective and relieves pain.
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Roger R.
Rating: 4 out of 5
following a purchase from 14/12/2021
Thank you, I received your package on time. Mr. Roux
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Solange N.
Rating: 4 out of 5
following a purchase from 03/12/2021
It's great to have a French laboratory close to home. I'm taking off one star because of the limited range of products. I would have liked to find clay without the cooling effect.
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Patrice G.
Rating: 4 out of 5
following a purchase from 26/11/2021
Very good, as usual
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Michel L.
Rating: 4 out of 5
following a purchase from 26/11/2021
Everything was just right! Until next time!
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Annick N.
Rating: 4 out of 5
following a purchase from 19/11/2021
Very good product
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Catherine M.
Rating: 4 out of 5
following a purchase from 18/11/2021
Very satisfied with the delivery times and the products I purchased.
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Francoise B.
Rating: 4 out of 5
following a purchase from 18/11/2021
Good order tracking.
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Serge M.
Rating: 4 out of 5
following a purchase from 09/11/2021
Very good product and very effective
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Gilbert G.
Rating: 4 out of 5
following a purchase from 08/11/2021
Good product
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Jacques B.
Rating: 4 out of 5
following a purchase from 25/10/2021
Package delivered quickly. Four stars because the package was taped up a little hastily... I was even worried that part of the order had been stolen, but it hadn't :)
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Dominique N.
Rating: 4 out of 5
following a purchase from 05/11/2021
Good product that doesn't cure, but provides temporary relief.
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Bernard N.
Rating: 4 out of 5
following a purchase from 06/11/2021
Good
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Michele P.
Rating: 4 out of 5
following a purchase from 03/11/2021
Reliable laboratory
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Christiane S.
Rating: 4 out of 5
following a purchase from 30/10/2021
Fast delivery, no issues, product to be tested!!!!
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Aline B.
Rating: 4 out of 5
following a purchase from 28/10/2021
Pleasant product, but so far the effect hasn't been great. I've only been applying the AGYFLEX cream for 10 days.
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Marie Hélène S.
Rating: 4 out of 5
following a purchase from 18/10/2021
Good product and effective. I'll see in the coming months whether the gel continues to relieve me.
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Jean Jacques L.
Rating: 4 out of 5
following a purchase from 18/10/2021
Very good product, matches the description. Careful and fast service.
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Bernadette R.
Rating: 2 out of 5
following a purchase from 19/10/2021
I thought it would be more effective than this
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Response from Laboratoire PRONATUR
Hello Bernadette, We are truly sorry that our services did not meet your expectations. We constantly strive to improve our services and will do everything we can to provide a more satisfying experience next time. Thank you for your business, and we sincerely hope you will finally be able to benefit from the results of our work.
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Sophie C.
Rating: 4 out of 5
following a purchase from 17/10/2021
I really like this brand. The service is perfect. I recommend it.
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Fabien C.
Rating: 4 out of 5
following a purchase from 17/10/2021
Very good products for knowledgeable athletes who care about their joints.
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Yvette L.
Rating: 4 out of 5
following a purchase from 11/10/2021
I give it 4 stars because the product is expensive, but it is so effective against osteoarthritis pain. A good addition to my treatment. It's a shame it isn't covered by social security!
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Annette B.
Rating: 4 out of 5
following a purchase from 09/10/2021
I really like this cream, which relieves my joint and back pain
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Jean Claude B.
Rating: 4 out of 5
following a purchase from 09/10/2021
As expected
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Philippe A.
Rating: 4 out of 5
Regarding delivery, the product has not been tried yet.
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