Customer reviews of Laboratoire PRONATUR

9,7 /10

Based on 4 536 published reviews

5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 2 and 4 stars

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Djamel M.

Published on 03/01/2024 à 14h54 following a purchase from 19/12/2023

Fast shipping, item as described

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Response from Laboratoire PRONATUR Published on 04/01/2024

Thank you very much for your review, Djamel. We are delighted that you appreciated our fast shipping and found your items as described. We hope to see you again soon!

Genevieve B.

Published on 26/12/2023 à 12h06 following a purchase from 11/12/2023

Very good products

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Response from Laboratoire PRONATUR Published on 26/12/2023

Thank you very much for your positive review, Genevieve. We are delighted that you like our products.

Michel M.

Published on 19/12/2023 à 17h10 following a purchase from 07/12/2023

Satisfied

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Response from Laboratoire PRONATUR Published on 20/12/2023

Thank you very much for your review and rating, Michel. We are delighted that you are satisfied with your experience on the Laboratoire PRONATUR website!

Anne Marie B.

Published on 17/12/2023 à 13h13 following a purchase from 05/12/2023

Pleasant to apply and effective

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Response from Laboratoire PRONATUR Published on 18/12/2023

Thank you for your review, Anne Marie. We are delighted that you enjoyed our products!

Marie Therese D.

Published on 14/12/2023 à 17h26 following a purchase from 30/11/2023

Very good product: the green clay gel works for us.

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Response from Laboratoire PRONATUR Published on 15/12/2023

Thank you, Marie Thérèse, for your positive review. We are glad that the Green Clay Gel works for you. We hope you will continue to benefit from our products!

Guy G.

Published on 12/12/2023 à 19h30 following a purchase from 30/11/2023

Great and very professional!!

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Response from Laboratoire PRONATUR Published on 20/03/2024

Hello Guy, thank you very much for your kind comment. We are delighted that you enjoyed your experience with our PRONATUR laboratory. We will continue working hard to provide you with impeccable quality service. We look forward to seeing you again soon!

Isabelle M.

Published on 08/12/2023 à 19h09 following a purchase from 22/11/2023

Fast delivery. I haven't had the products long enough to assess their effectiveness yet.

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Response from Laboratoire PRONATUR Published on 11/12/2023

Thank you, Isabelle, for your review and rating. We are proud to offer fast delivery, and we are delighted that you noticed. We hope our products will meet your expectations.

Brigitte F.

Published on 05/12/2023 à 16h09 following a purchase from 20/11/2023

Speed

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Response from Laboratoire PRONATUR Published on 06/12/2023

Thank you, Brigitte, for sharing your feedback with us! We are delighted that you noticed our speed and appreciated it. We do our best to provide our customers with fast and efficient service. We hope you will continue to enjoy our products and services.

Sylvie S.

Published on 02/12/2023 à 12h38 following a purchase from 18/11/2023

A very effective product for relieving my pain.

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Response from Laboratoire PRONATUR Published on 04/12/2023

Thank you very much, Sylvie! We are delighted that our products are effective in relieving your pain!

Pascal M.

Published on 25/11/2023 à 22h51 following a purchase from 14/11/2023

Very good products, especially the green clay in a tube or jar.

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Response from Laboratoire PRONATUR Published on 27/11/2023

Thank you very much for your review, Pascal! We are glad you enjoyed our product. We are committed to always offering the best quality products possible.

Colette M.

Published on 24/11/2023 à 08h06 following a purchase from 11/11/2023

Great product, effective.

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Response from Laboratoire PRONATUR Published on 24/11/2023

Thank you, Colette, for this very positive feedback! We are glad our product met your expectations, and we are constantly working to improve it.

Jean Pierre G.

Published on 10/11/2023 à 14h52 following a purchase from 27/10/2023

I have already used this product... excellent

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Response from Laboratoire PRONATUR Published on 10/11/2023

Thank you very much, Jean Pierre, for sharing your review! We are glad that you are satisfied with your experience with our product. We look forward to seeing you again on our website soon.

Michele P.

Published on 08/11/2023 à 11h49 following a purchase from 27/10/2023

Ointment lives up to its reputation

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Response from Laboratoire PRONATUR Published on 09/11/2023

Thank you very much, Michèle. We are delighted that you appreciated our products and services.

Jean Claude D.

Published on 26/10/2023 à 16h15 following a purchase from 16/10/2023

Very good cream, thank you

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Response from Laboratoire PRONATUR Published on 30/10/2023

Thank you very much, Jean Claude! We're delighted that you like our product.

Martine G.

Published on 26/10/2023 à 11h17 following a purchase from 15/10/2023

Very effective product for my pain

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Response from Laboratoire PRONATUR Published on 30/10/2023

Thank you very much, Martine, for your positive review! We're happy our products have been able to bring you relief.

Genevieve B.

Published on 25/10/2023 à 15h38 following a purchase from 13/10/2023

I haven't used the product yet

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Response from Laboratoire PRONATUR Published on 26/10/2023

Thank you for your review, Genevieve. We hope you'll enjoy our products even more once you've used them!

Carole G.

Published on 23/10/2023 à 17h10 following a purchase from 09/10/2023

Fresh product, but not enough time to see the benefits.

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Response from Laboratoire PRONATUR Published on 26/10/2023

Thank you for your review, Carole. We are delighted that the product seemed fresh to you. We hope you will notice the benefits with regular use.

Danièle V.

Published on 21/10/2023 à 10h22 following a purchase from 08/10/2023

Chinese product with defective packaging, not worth the money. Unpleasant because it gives electric shocks, even at low intensity.

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Response from Laboratoire PRONATUR Published on 19/10/2024

Hello Danièle, we are sorry, but we do not sell electrical equipment, so there must have been a mistake. We only sell natural health products, including cosmetics and dietary supplements, available at www.pronatur.fr
Kind regards.

Marie Christina G.

Published on 18/10/2023 à 11h08 following a purchase from 06/10/2023

Nothing to report.

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Response from Laboratoire PRONATUR Published on 18/10/2023

Thank you for your review, Marie-Christina! We are glad you appreciate the website.

Jacques C.

Published on 17/10/2023 à 18h13 following a purchase from 11/09/2023

Good.

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Response from Laboratoire PRONATUR Published on 18/10/2023

Thank you, Jacques, for your positive review of our website. We are delighted that you found it useful and interesting. We hope you will find even more information and entertainment there in the future.

Claudine C.

Published on 17/10/2023 à 11h03 following a purchase from 03/10/2023

Good, effective product.

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Response from Laboratoire PRONATUR Published on 18/10/2023

Thank you for your review, Claudine! We are delighted to see that you appreciate the product and its effects!

Anne D.

Published on 13/10/2023 à 09h50 following a purchase from 30/09/2023

No relief for me!!! What a shame.

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Response from Laboratoire PRONATUR Published on 20/03/2024

Hello Anne, thank you for your feedback. We are sorry to hear that you did not find relief with our products. We take your feedback into account and are constantly working to improve our product range so that it better meets our customers' needs. Thank you for taking the time to share your experience with us. We hope you will give us a second chance in the future. Have a lovely day. The Laboratoire PRONATUR team.

Jean-François B.

Published on 13/10/2023 à 09h39 following a purchase from 30/09/2023

On a trial period!!

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Response from Laboratoire PRONATUR Published on 13/10/2023

Thank you for your review, Jean-François. We are glad you have started your trial period, and we hope you will continue to benefit from our products and services.

Marie D.

Published on 13/10/2023 à 08h06 following a purchase from 29/09/2023

Provides good relief and has a cooling effect, which feels great!

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Response from Laboratoire PRONATUR Published on 13/10/2023

Thank you very much for your feedback, Marie. We're delighted that you enjoyed our product. We're glad to know that you feel relieved and that the cooling effect is helping your well-being. We hope the Laboratoire PRONATUR product meets all your needs.

Jocelyne L.

Published on 07/10/2023 à 13h55 following a purchase from 27/09/2023

Good ointment, it has brought relief. I'll keep using it to see the results.

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Response from Laboratoire PRONATUR Published on 08/10/2023

Thank you, Jocelyne, for your review and trust! We are glad to know that our product is bringing you relief, and we encourage you to keep trying it to experience all its benefits.

Andre G.

Published on 29/09/2023 à 18h33 following a purchase from 16/09/2023

Excellent quality.

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Response from Laboratoire PRONATUR Published on 02/10/2023

Thank you for your positive review! We are delighted that you appreciate the quality of our products.

Toufik S.

Published on 27/09/2023 à 18h37 following a purchase from 16/09/2023

Very satisfied.

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Response from Laboratoire PRONATUR Published on 28/09/2023

Thank you very much, Toufik, for sharing your satisfaction with us. We’re happy we were able to meet your expectations.

Antonio N.

Published on 26/09/2023 à 21h42 following a purchase from 14/09/2023

Good product for relief

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Response from Laboratoire PRONATUR Published on 27/09/2023

Thank you for your review, Antonio! We’re happy to know that our products are helping your well-being. We always strive to improve our products to offer you the best possible experience.

Bruno S.

Published on 25/09/2023 à 12h57 following a purchase from 09/09/2023

Just a shipping problem upon arrival.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you for your review, Bruno. We are sorry for the inconvenience and are doing everything we can to improve. We hope we can count on your support with your next order.

Veronique C.

Published on 25/09/2023 à 12h23 following a purchase from 12/09/2023

I haven't noticed any effects after using this massage gel, just a very slight cooling sensation at first, a pleasant mint scent, and that's all. I regret my purchase because it was quite expensive.

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Response from Laboratoire PRONATUR Published on 20/03/2024

Hello Veronique, thank you for sharing your review of our PRONATUR massage gel. We are sorry to hear that you did not experience the expected effects. We want to assure you that our product is formulated with quality natural ingredients, and we are always listening to our customers' feedback so we can continue to improve it. We are sorry that your experience did not meet your expectations, and we invite you to contact us directly so we can find a solution suited to your situation. Thank you again for your trust.

Jacqueline D.

Published on 25/09/2023 à 11h28 following a purchase from 11/09/2023

Good products.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you very much for your review, Jacqueline. We are happy that you like our products!

Jean-Francois G.

Published on 21/09/2023 à 13h56 following a purchase from 07/09/2023

Excellent product

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Response from Laboratoire PRONATUR Published on 22/09/2023

Thank you, Jean-François, for your positive feedback! We are delighted that you enjoyed our products. We will continue striving to offer you quality products.

Margaret T.

Published on 19/09/2023 à 19h39 following a purchase from 07/09/2023

Had no effect on me, disappointed

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Response from Laboratoire PRONATUR Published on 20/09/2023

We are truly sorry. No effect, as you describe it, seems so unlikely to us that we can only advise you to consult a doctor promptly. If you wish, our expert can call you to discuss the reasons for such a result in more detail. You can also simply contact us by email at [email protected].
Kind regards

Dominique M.

Published on 17/09/2023 à 07h14 following a purchase from 04/09/2023

I haven't been using the cream for long, but so far I'm satisfied.

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Response from Laboratoire PRONATUR Published on 17/09/2023

Thank you very much, Domnique, for your positive review! We are delighted that you are satisfied with Laboratoire PRONATUR products and hope you continue to be so.

Pascal S.

Published on 14/09/2023 à 20h21 following a purchase from 02/09/2023

Order received quickly and as described. The product is pleasant and seems beneficial so far; time will tell in the long term.

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Response from Laboratoire PRONATUR Published on 15/09/2023

Thank you for your review, Pascal. We are delighted that you are satisfied with your order and our product. We are committed to ensuring that your satisfaction lasts over time.

Chantal V.

Published on 14/09/2023 à 06h48 following a purchase from 30/08/2023

It's too early to say; I've only just started the treatment.

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Response from Laboratoire PRONATUR Published on 15/09/2023

Thank you, Chantal, for your review! We hope your treatment continues to produce positive results and that you can come back and share your feedback with us!

Denis G.

Published on 07/09/2023 à 16h20 following a purchase from 28/08/2023

Satisfied

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Response from Laboratoire PRONATUR Published on 08/09/2023

Thank you, Denis, for your review and excellent rating! We are delighted that you found our service satisfactory. We are available if you have any questions or further requests.

Jean-Luc T.

Published on 05/09/2023 à 18h36 following a purchase from 22/08/2023

Very good and pleasant, effective, with a nice cooling sensation.

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Response from Laboratoire PRONATUR Published on 06/09/2023

We’re delighted to see that our website appealed to Jean-Luc and gave him a sense of well-being. We’ll continue working to improve our services and remain at your disposal. Thank you for your very positive review, Jean-Luc!

Sylvie S.

Published on 30/08/2023 à 19h16 following a purchase from 16/08/2023

No instructions included with the product regarding dosage, etc.

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Jacqueline F.

Published on 27/08/2023 à 07h32 following a purchase from 15/08/2023

I have to wait several days before I know.

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Response from Laboratoire PRONATUR Published on 28/08/2023

Thank you for your feedback, Jacqueline. Feel free to tell us more later.

SAS PLAISIR NATURE SANTE

Founded with a passion for natural health solutions, Laboratoire PRONATUR (SAS Plaisir Nature Santé) develops a wide range of natural dietary supplements and targeted body care products, crafted in France. Combining rigorous expertise in natural active ingredients—such as green clay, essential oils, and plant extracts—the laboratory provides effective holistic programs dedicated to joint comfort, vitality, and overall wellness.

Route de Noves Laboratoire PRONATUR
13210 ST REMY DE PROVENCE

0987325443

[email protected]

83037482300011

https://www.pronatur.fr/