The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
It's a shame to have received samples of the product I ordered. I would have liked to discover other products.
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Response from Laboratoire PRONATUR
Thank you for sharing your feedback, Yvette! We always do our best to ensure our customers can enjoy a wide variety of products, and we have taken note of your comment. However, the gel sachets are mainly a gift so you can keep your gel in your pocket when you go out.
J
Joelle L.
Rating: 4 out of 5
following a purchase from 08/08/2023
Very good product for pain
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Joelle! We are glad our product is providing you with effective relief.
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Jean Luc M.
Rating: 4 out of 5
following a purchase from 06/08/2023
Products received quickly. Waiting for the clinical results.
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Response from Laboratoire PRONATUR
Thank you for your comment, Jean Luc. We are glad you received your products quickly and hope you get the clinical results you are looking for.
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Dominique F.
Rating: 4 out of 5
following a purchase from 04/08/2023
I have been trying the AGYflex massage gel for a few days. I am pleased with its texture, and its cooling effect is very pleasant. I have an issue with my medial meniscus, and the gel provides me with temporary relief.
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Response from Laboratoire PRONATUR
Thank you, Dominique, for your review and for sharing your experience. We are delighted that the AGYflex gel is providing you with some relief. Please feel free to contact us if you have any other questions about our products.
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Alain J.
Rating: 4 out of 5
following a purchase from 06/08/2023
Perfect order and always happy with the products ordered.
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Response from Laboratoire PRONATUR
Thank you very much, Alain, for your positive review and support. We are glad that you are satisfied with our products and your order. We hope to see you again soon!
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Laurette E.
Rating: 4 out of 5
following a purchase from 31/07/2023
Effective for all joint pain
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Response from Laboratoire PRONATUR
Thank you very much for your comment, Laurette! We are happy that our product was able to bring you relief from your joint pain. We hope you will continue to enjoy the benefits PRONATUR has to offer!
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Chantal R.
Rating: 4 out of 5
following a purchase from 29/07/2023
Fast delivery. Still need to test the products before judging.
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Response from Laboratoire PRONATUR
Thank you very much for your review. We make it a priority to ensure fast deliveries, and we would be delighted to hear what you think of our products once you have tried them. We are available if you have any further questions.
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Sylvie T.
Rating: 2 out of 5
following a purchase from 27/07/2023
No positive effect for me.
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Response from Laboratoire PRONATUR
Hello,
We are truly sorry to hear that. This is the first time we have received feedback saying “no positive effect,” and it concerns us. Would you be willing to let us call you to discuss this and better understand? Kind regards
G
Gilles L.
Rating: 4 out of 5
following a purchase from 27/07/2023
Very good product.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Gilles! We are delighted that our product met your expectations.
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Pascale L.
Rating: 4 out of 5
following a purchase from 10/07/2023
Delivered on time as stated; product as described
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Florence K.
Rating: 4 out of 5
following a purchase from 06/07/2023
I think it's a good product and will order again. I have a question: I have asthma. Can I order the product to strengthen bones?
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Jean-Yves D.
Rating: 4 out of 5
following a purchase from 30/06/2023
Great product, very effective
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Response from Laboratoire PRONATUR
Thank you for your review. We are happy that our products have satisfied you and proved effective!
J
Jacqueline L.
Rating: 4 out of 5
following a purchase from 04/07/2023
Not enough time has passed to evaluate it
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Daniel D.
Rating: 4 out of 5
following a purchase from 02/07/2023
I am still testing the products, so I cannot confirm their effectiveness.
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Response from Laboratoire PRONATUR
Thank you for your review, Daniel. We are glad you are trying our products and look forward to hearing your final verdict!
J
Jacques P.
Rating: 2 out of 5
following a purchase from 25/06/2023
The royal jelly bottles have caps that are too difficult to remove and put back on.
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Response from Laboratoire PRONATUR
Hello Jacques, thank you for your feedback. We are sorry that opening and closing the royal jelly bottles was not as convenient as you had hoped. We will take your comment into account to improve our product.
J
Jean-Yves C.
Rating: 4 out of 5
following a purchase from 17/06/2023
Good product.
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Response from Laboratoire PRONATUR
Thank you very much, Jean-Yves, for rating our Laboratoire PRONATUR website 4/5. We are very happy that you like our products!
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Francoise M.
Rating: 4 out of 5
following a purchase from 10/06/2023
For now, I haven't felt any benefits - that's why I gave it this rating.
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Response from Laboratoire PRONATUR
Thank you very much, Francoise, for taking the time to leave a review on our website. The benefits will come soon!
M
Marie.helene C.
Rating: 4 out of 5
following a purchase from 05/06/2023
Very good product for pain.
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Response from Laboratoire PRONATUR
Thank you very much for your comment, Marie-Hélène. We're delighted our products have helped relieve your discomfort. We're here to help you stay fit and enjoy better health.
J
Jose C.
Rating: 4 out of 5
following a purchase from 04/06/2023
You really need to check all the promotions, because placing three orders is often more advantageous than placing just one?
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Response from Laboratoire PRONATUR
Thank you for your review and your trust. Every month, we run a promotion that we send to our customers by email, and you should take advantage of it—you are absolutely right!
M
Michele P.
Rating: 4 out of 5
following a purchase from 24/05/2023
Order received very quickly, thank you.
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Response from Laboratoire PRONATUR
Thank you for your review! We are delighted to have met your expectations and fulfilled your order so quickly.
J
Jean R.
Rating: 4 out of 5
following a purchase from 16/05/2023
Very satisfied.
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Response from Laboratoire PRONATUR
Thank you very much, Jean, for your positive review of our Laboratoire PRONATUR website! We are very pleased that you are satisfied.
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Christian G.
Rating: 4 out of 5
following a purchase from 13/05/2023
Good, fairly effective product.
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Response from Laboratoire PRONATUR
Thank you for your review, Christian. We are delighted that you are satisfied with our product! We strive to provide our customers with superior-quality products.
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Jacquy B.
Rating: 4 out of 5
following a purchase from 10/05/2023
Daily massage, it gives me good relief
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Response from Laboratoire PRONATUR
Thank you very much, JACQUY! We are glad our products help relieve your aches and hope they continue to do so.
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Gilles F.
Rating: 4 out of 5
following a purchase from 03/05/2023
Hello, I am very satisfied with my purchase. My knees are much better. I recommend this product to future buyers.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Gilles. We are happy that our product has helped improve your comfort and well-being. We hope you will recommend our product to others as well. Thanks again, and thank you for choosing us!
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Germaine G.
Rating: 4 out of 5
following a purchase from 08/05/2023
I have ordered AGIFLEX gel several times because it relieves my knee pain.
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Response from Laboratoire PRONATUR
Thank you, Germaine, for choosing AGIFLEX. We are delighted that this product can bring you relief and be useful to you. We work hard to improve our service and are happy that you took the time to share your feedback.
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Maryse D.
Rating: 4 out of 5
following a purchase from 09/05/2023
Good product
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Response from Laboratoire PRONATUR
Thank you very much for your review, Maryse. We are happy that the product met your expectations.
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Catherine G.
Rating: 2 out of 5
following a purchase from 05/05/2023
Pleasant to apply, but unfortunately it didn't have the expected effect
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Response from Laboratoire PRONATUR
Hello Catherine, we are sorry that you did not get the results you expected. Please contact us at [email protected] if you would like to discuss your experience and find a solution to your problem. Thank you for choosing Laboratoire PRONATUR.
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Catherine L.
Rating: 4 out of 5
following a purchase from 04/05/2023
It may still be a little early to tell after 15 days of use, but my joint seems less stiff (I suffer from rhizarthrosis). I used to often feel a painful sensation as if the bones in the joint were touching; I no longer have that. The results are positive, so I will continue the treatment.
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Response from Laboratoire PRONATUR
Thank you for your review, Catherine! We are delighted that you are already seeing results after just 15 days of use. We hope these positive results continue and that you keep using the product to enjoy its benefits.
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Denis G.
Rating: 1 out of 5
following a purchase from 02/05/2023
Satisfied
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Response from Laboratoire PRONATUR
Hello Denis, we are delighted that you are satisfied with our products and services. We are always committed to offering our customers the very best. Thank you for choosing Laboratoire PRONATUR.
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Jean Marie M.
Rating: 4 out of 5
following a purchase from 24/04/2023
Fast and efficient. Thank you
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Response from Laboratoire PRONATUR
Thank you very much, Jean-Marie. That’s very encouraging! We’re glad to know we can offer you a fast and efficient experience.
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Christian S.
Rating: 4 out of 5
following a purchase from 21/04/2023
Ordered and received; all that’s left is to try the product
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Response from Laboratoire PRONATUR
Thank you very much for your comment, Christian. We’re delighted that you received your order quickly, and we hope our product meets your expectations.
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Anne-Marie C.
Rating: 4 out of 5
following a purchase from 16/04/2023
A very good product that helps relieve certain types of pain. I have been applying it for several months for fusiform tendinopathy in my left ankle. Unfortunately, I will need surgery performed by an orthopedic surgeon given my condition, as I have been in pain for over a year and all the treatments have failed.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Anne-Marie. We are delighted that our product provides you with relief and that you have been using it for several months. We are sorry to hear that, despite all your treatments, you have to undergo surgery. We hope you recover soon.
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Patricia B.
Rating: 4 out of 5
following a purchase from 13/04/2023
Not completely convinced yet; time will tell. But I really like this soothing warming effect.
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Response from Laboratoire PRONATUR
Thank you for your review, Patricia! We are glad you have liked the website so far and hope you remain satisfied. We look forward to having you as a returning customer!
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Nathalie V.
Rating: 4 out of 5
following a purchase from 14/04/2023
It only relieves my pain slightly; I have to reapply it at least three times a day. I have fibromyalgia.
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Response from Laboratoire PRONATUR
Thank you for your review, Nathalie. We are sorry that our products have not provided greater relief, and we are here to recommend a product better suited to your needs. Please feel free to contact us by phone or email.
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Dominique L.
Rating: 4 out of 5
following a purchase from 10/04/2023
My tendinitis hurts less
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Response from Laboratoire PRONATUR
Thank you for your review, Dominique. We are glad our product has helped relieve your tendinitis.
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Francoise B.
Rating: 4 out of 5
following a purchase from 12/04/2023
I haven't used the product long enough to comment; I'm using the first tube.
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Response from Laboratoire PRONATUR
Thank you, Francoise, for your review and comment. We want to assure you that we take all of this seriously. We do everything we can to provide quality products and work hard to constantly improve them. We would appreciate your continued support.
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Isabelle C.
Rating: 4 out of 5
following a purchase from 16/03/2023
Very satisfied.
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Response from Laboratoire PRONATUR
Thank you very much, Isabelle, for your rating and review. We are glad that our website met your expectations.
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Patrick R.
Rating: 4 out of 5
following a purchase from 29/03/2023
A very good and effective product.
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Response from Laboratoire PRONATUR
Thank you for your review, Patrick! We are glad you enjoyed our product and its effects. Thank you for giving it a try, and we are delighted that you found it effective.
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Joel R.
Rating: 4 out of 5
following a purchase from 27/03/2023
6
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Response from Laboratoire PRONATUR
Thank you very much for your review, Joel! We are happy to hear that you like our website. We hope you will continue to follow us and keep up to date with our new products and services!
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Fabrice C.
Rating: 4 out of 5
following a purchase from 16/03/2023
Effective ointment for the back
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Response from Laboratoire PRONATUR
Thank you for your review, Fabrice. We are happy that our ointment is effective for your back. We are delighted that you appreciate our products.
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