Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 2 and 5 stars

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F
Françoise S.
Rating: 5 out of 5
following a purchase from 28/12/2025
Still satisfied with the muscle gels. I'm starting a course of capsules to lubricate the cartilage in my knees. No opinion yet.
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Response from Laboratoire PRONATUR
Dear Françoise, thank you warmly for your positive review and for trusting our products. We are delighted to hear that you are satisfied with our muscle gels, and we hope your course of capsules for your cartilage will also fully satisfy you. Please don't hesitate to get back in touch and share your thoughts!
P
Philippe E.
Rating: 5 out of 5
following a purchase from 24/12/2025
The website is well laid out and clear, and easy to use. There are plenty of clear shipping options. I've been using the product for 8 days now, and I'm starting to feel the effects. I can't wait to see how things are after 3 weeks. I'm very pleased with it so far.
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Response from Laboratoire PRONATUR
Hello Philippe,

Thank you very much for your glowing review! We are delighted to hear that you were pleased with our website and that you are already beginning to feel the effects of our product. Your feedback is valuable, and we hope you continue to get good results. Please don't hesitate to get back in touch to share your experience in the coming weeks!

Kind regards,
The Laboratoire PRONATUR team
D
Dominique B.
Rating: 5 out of 5
following a purchase from 27/12/2025
Excellent products, I'm delighted
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Response from Laboratoire PRONATUR
Dear Dominique,

We sincerely thank you for your glowing review and your 5/5 rating. We are delighted to hear that you love our products. Your satisfaction is our priority, and your feedback motivates us to keep improving our range. We look forward to serving you again!

Kind regards,
The Laboratoire PRONATUR team
M
Marie-Claude D.
Rating: 5 out of 5
following a purchase from 20/12/2025
Very satisfied, as always
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Response from Laboratoire PRONATUR
Dear Marie-Claude,

We sincerely thank you for your glowing review and for your trust in Laboratoire PRONATUR. Your satisfaction is our priority, and we are delighted to know that we are meeting your expectations. We look forward to serving you again!

Kind regards,
The Laboratoire PRONATUR team
L
Ludovic B.
Rating: 5 out of 5
following a purchase from 21/12/2025
Nickel
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Response from Laboratoire PRONATUR
Ludovic, we sincerely thank you for your glowing review and for the 5/5 rating you gave our "Laboratoire PRONATUR" website. Your satisfaction is our priority, and we are delighted that our services met your expectations. Please don't hesitate to contact us if you have any questions or need anything else.
A
Angele L.
Rating: 5 out of 5
following a purchase from 18/12/2025
Satisfied
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Response from Laboratoire PRONATUR
Hello ANGELE,

We warmly thank you for your positive review and your 5/5 rating! We are delighted to hear that you are satisfied with our products. Your satisfaction is our priority, and we hope to see you again soon on our website.

Kind regards,
The PRONATUR Laboratory team
C
Celine L.
Rating: 5 out of 5
following a purchase from 17/12/2025
Parcel very well packaged. Fast delivery
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Response from Laboratoire PRONATUR
Hello Céline,

Thank you so much for your positive feedback! We are delighted that you appreciated the packaging of your parcel and the fast delivery. Your satisfaction is our priority. See you soon at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
C
Carole O.
Rating: 5 out of 5
following a purchase from 14/12/2025
Exceptional products that quickly relieve pain
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Response from Laboratoire PRONATUR
Hello Carole,

Thank you very much for your glowing review! We are delighted to hear that our products provide you with quick relief. Your satisfaction is our priority, and your feedback is valuable to us.

See you soon,
The PRONATUR Laboratory team
C
Cecile M.
Rating: 5 out of 5
following a purchase from 14/12/2025
A gel that does me a lot of good with its warming and soothing effect. And always that little gift that brings so much joy! Thank you!
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Response from Laboratoire PRONATUR
Dear Cécile,

We sincerely thank you for your 5/5 rating and your kind words. We are delighted to hear that our gel brings you comfort and well-being. Your satisfaction is our greatest reward, and we are happy that you enjoyed the little gift. We look forward to seeing you again soon on our website.

Kind regards,
The PRONATUR Laboratory team.
D
Daniel P.
Rating: 5 out of 5
following a purchase from 12/12/2025
Effective. Relieves pain
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Response from Laboratoire PRONATUR
Dear Daniel,

We sincerely thank you for your glowing review and are delighted to hear that our products bring you relief and satisfaction. Your positive feedback is a wonderful motivation for our team. Please do not hesitate to contact us if you have any questions or need anything else.

Kind regards,
The PRONATUR Laboratory team
K
Katia B.
Rating: 5 out of 5
following a purchase from 14/12/2025
Perfect, products met my expectations
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Response from Laboratoire PRONATUR
Dear Katia,

Many thanks for your glowing review! We are delighted that our products met your expectations. Your satisfaction is our priority. We look forward to seeing you again soon on our website.

Kind regards,
The Laboratoire PRONATUR team
M
Marie Joe B.
Rating: 5 out of 5
following a purchase from 09/12/2025
Very good
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Response from Laboratoire PRONATUR
Dear Marie-Joe,

Thank you very much for your positive review and your 5/5 rating! We are delighted that you had a satisfying experience on our website. Your satisfaction is our priority, and your feedback encourages us to keep up the good work.

Kind regards,
The Laboratoire PRONATUR team
E
Elianne H.
Rating: 5 out of 5
following a purchase from 11/12/2025
Goods as described, arrived within the expected timeframe
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Response from Laboratoire PRONATUR
We sincerely thank you for your positive feedback, Ms. Elianne. We are delighted to hear that your order was as described and delivered within the specified timeframe. Your satisfaction is our priority, and we hope to see you again soon on our website.
D
Delphine D.
Rating: 5 out of 5
following a purchase from 09/12/2025
PERFECT
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Response from Laboratoire PRONATUR
Dear Delphine,

Many thanks for your glowing review! We are delighted that you were satisfied with our website. Your feedback encourages us to continue providing the best possible service.

Kind regards,
The Laboratoire PRONATUR team
P
Patrick D.
Rating: 5 out of 5
following a purchase from 09/12/2025
Package delivered on time
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Response from Laboratoire PRONATUR
Hello Patrick,

Thank you very much for your positive feedback! We are delighted to hear that your package was delivered on time. Your satisfaction is our priority, and we constantly strive to provide you with the best possible service. We look forward to seeing you again soon on our website!

Kind regards,
The Laboratoire PRONATUR team
S
Sonia W.
Rating: 5 out of 5
following a purchase from 10/12/2025
Perfect
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Response from Laboratoire PRONATUR
We sincerely thank you for your glowing review of our "Laboratoire PRONATUR" website. Your satisfaction is our priority, and we are delighted to know that you found everything to your liking. Please do not hesitate to contact us if you have any other questions or needs.
M
Martine C.
Rating: 2 out of 5
following a purchase from 30/11/2025
No results so far
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Response from Laboratoire PRONATUR
Hello Martine,

Thank you for taking the time to share your experience with the PRONATUR Laboratory. We understand your disappointment and know that results can vary from person to person. Please know that our team is fully committed to supporting you throughout your journey. Do not hesitate to contact us if you have any questions or need assistance. Your satisfaction is our priority.

Kind regards,
The PRONATUR Laboratory team
N
Nadine T.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very good product
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Response from Laboratoire PRONATUR
Hello Nadine,

We sincerely thank you for your positive review and your 5/5 rating! We are delighted that you like our product. Your satisfaction is our priority.

Kind regards,
The PRONATUR Laboratory team.
A
Aude B.
Rating: 5 out of 5
following a purchase from 25/11/2025
Perfect
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Response from Laboratoire PRONATUR
Dear Aude,

Many thanks for your glowing review! We are delighted that you like our website. Your satisfaction is our priority.

Best wishes,
The PRONATUR Laboratory team
M
Mickaël L.
Rating: 5 out of 5
following a purchase from 29/11/2025
Fast delivery, and the products are really great! Instant relief!
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Response from Laboratoire PRONATUR
Hello Mickaël,

We sincerely thank you for your glowing review and perfect rating. We are delighted to hear that you received your order quickly and that our products provide you with instant relief. Your satisfaction is our priority, and we hope to see you again soon for more purchases.

Kind regards,
The PRONATUR Laboratory team
J
Jacques B.
Rating: 5 out of 5
following a purchase from 30/11/2025
Thank you, everything went well with the orders and delivery, etc.
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Response from Laboratoire PRONATUR
Dear Jacques,

We sincerely thank you for your positive feedback and your 5/5 rating. We are delighted to hear that your experience with our website and your orders went smoothly. Your satisfaction is our priority, and we remain at your disposal for any future order or question.

Kind regards,
The PRONATUR team
D
Damien M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Product as described, fast delivery, thank you
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Response from Laboratoire PRONATUR
Hello Damien,

We sincerely thank you for your positive feedback and your 5/5 rating. We are delighted to hear that our product met your expectations and that you appreciated the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our website.

Kind regards,
The PRONATUR Laboratory team
J
Joseph F.
Rating: 5 out of 5
following a purchase from 02/01/2025
Great
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Beatrice G.
Rating: 5 out of 5
following a purchase from 27/11/2025
Great product and on-time delivery
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Response from Laboratoire PRONATUR
Dear Béatrice, we sincerely thank you for your glowing feedback and perfect rating. We are delighted that our products and delivery service met your expectations. We look forward to serving you again soon!
D
Didier B.
Rating: 5 out of 5
following a purchase from 26/11/2025
Quality products, a very wide selection and great prices, fast shipping, and reliable customer service
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Response from Laboratoire PRONATUR
Hello Didier,

Thank you very much for your glowing review! We are delighted to know that you appreciate the quality of our products, our wide selection, and our great prices. Your satisfaction is our priority, and we strive to provide reliable customer service and fast shipping. We look forward to seeing you again on our website soon!

Kind regards,
The PRONATUR Laboratory team
P
Philippe M.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very good service and good products
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Response from Laboratoire PRONATUR
Dear Philippe, thank you very much for your glowing review and perfect 5/5 rating. Your satisfaction is our priority, and we are delighted that our products and services have met your expectations. Please don't hesitate to contact us if you have any questions or needs in the future.
M
Michelle V.
Rating: 5 out of 5
following a purchase from 23/11/2025
No issues, perfect as usual
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Response from Laboratoire PRONATUR
Dear Michelle,

Thank you very much for your glowing review and your 5/5 rating. We are delighted to hear that you are satisfied with our products and services, as always. We greatly appreciate your loyalty and are committed to continuing to provide the quality you expect. We look forward to seeing you again on our website soon!

Kind regards,
The PRONATUR Laboratory team
S
Stéphanie M.
Rating: 5 out of 5
following a purchase from 18/11/2025
Excellent, effective product! I recommend it!
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Response from Laboratoire PRONATUR
Hello Stéphanie,

Thank you sincerely for your positive feedback! We are delighted to hear that you are satisfied with our products and that they have met your expectations. Your recommendation means a lot to us and motivates us to keep offering our customers the very best. Please don't hesitate to contact us if you have any questions or need anything in the future!

Kind regards,
The Laboratoire PRONATUR team
D
Distri Club M.
Rating: 5 out of 5
following a purchase from 20/11/2025
Remarkable products
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Response from Laboratoire PRONATUR
Hello,

Thank you so much for your glowing review and perfect 5/5 rating! We are delighted that our products have won you over. Your satisfaction is our priority, and your feedback motivates us to keep offering the very best. We look forward to seeing you again on our website soon!

Kind regards,
The Laboratoire PRONATUR team
N
Nadine G.
Rating: 5 out of 5
following a purchase from 17/11/2025
I'm a fan of this cream, which relieves my polyarthritis pain
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Response from Laboratoire PRONATUR
Dear Nadine, thank you sincerely for your glowing review of our cream. We are delighted to hear that it brings you relief and comfort in your daily life while dealing with polyarthritis. Your satisfaction is our priority, and we hope to continue supporting your well-being.
S
Sylvie J.
Rating: 5 out of 5
following a purchase from 18/11/2025
I bought Agyflex green clay massage gel. I have known this product for several years. It is an excellent treatment. It calms the painful area, soothes, relieves and refreshes all at once. I ordered several to give to people close to me. It's a very useful gift! Best wishes, Sylvie
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Response from Laboratoire PRONATUR
Dear Sylvie,

Thank you very much for your glowing review of our Agyflex green clay massage gel. We are delighted to hear that it soothes and relieves you, and that it has become a much-appreciated gift for your loved ones. Your satisfaction is our greatest reward!

Best wishes,
The Laboratoire PRONATUR team
É
Éric R.
Rating: 5 out of 5
following a purchase from 13/11/2025
Very good product
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Response from Laboratoire PRONATUR
Thank you sincerely for your glowing review, Éric. We are delighted to hear that our products meet your expectations. Please don't hesitate to contact us if you have any questions or need anything in the future.
P
Pierrette M.
Rating: 5 out of 5
following a purchase from 15/11/2025
My husband, as well as the friends I introduced to this wonderful, particularly effective product, are very satisfied and can no longer do without it!
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Response from Laboratoire PRONATUR
Dear Pierrette,

Thank you so much for your positive feedback! We are delighted to hear that you and your loved ones enjoy our products and are satisfied with them. Your recommendation is a wonderful reward for our team. Please don't hesitate to get in touch if you need anything!

Kind regards,
The Laboratoire PRONATUR team
C
Christa L.
Rating: 5 out of 5
following a purchase from 15/11/2025
I've been buying this product from Pronature for several years, and I'm still just as satisfied with it!
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Response from Laboratoire PRONATUR
Dear Christa,

We warmly thank you for your loyalty and glowing review! We are delighted to know that you are still satisfied with our products. Your trust encourages us to continue offering our customers the very best. See you very soon at Laboratoire PRONATUR!

Kind regards,
The Laboratoire PRONATUR team
J
Joel E.
Rating: 5 out of 5
following a purchase from 30/09/2025
Very satisfied with the service received. Communication was quick and efficient, as was delivery (fast and well packaged).
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Response from Laboratoire PRONATUR
Hello Joel,

Thank you very much for your glowing review! We are delighted to hear that you are satisfied with our service, from communication to delivery. Your satisfaction is our priority, and your feedback motivates us to keep offering the best. See you very soon at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
I
Isabelle L.
Rating: 5 out of 5
following a purchase from 11/11/2025
Very good product, I recommend it
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Response from Laboratoire PRONATUR
Dear Isabelle, we sincerely thank you for your positive review and recommendation. We are delighted that our products have met your expectations, and we hope to welcome you back to our website soon. Your satisfaction is our priority.
C
Corinne D.
Rating: 5 out of 5
following a purchase from 10/11/2025
Very happy with the products. I recommend the site; very serious and reliable.
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Response from Laboratoire PRONATUR
Hello Corinne,

Thank you very much for your positive review and recommendation! We are delighted that you are happy with our products. Your trust means a great deal to us.

See you soon,
The PRONATUR team
A
Annie P.
Rating: 5 out of 5
following a purchase from 08/11/2025
I am very satisfied
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Response from Laboratoire PRONATUR
Dear Annie,

We sincerely thank you for your glowing review. We are delighted to hear that you are very satisfied with your experience on our "Laboratoire PRONATUR" website, and we are committed to continuing to offer you quality products. Please do not hesitate to contact us if you have any questions or suggestions.

Kind regards,
The Laboratoire PRONATUR team
J
Jean Claude F.
Rating: 5 out of 5
following a purchase from 06/11/2025
Great and fast, thank you
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Response from Laboratoire PRONATUR
Hello Jean-Claude,

Thank you very much for your positive feedback! We are delighted that you enjoyed our service. Your satisfaction is our priority.

See you soon at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
N
Nicole C.
Rating: 5 out of 5
following a purchase from 06/11/2025
I've been using this product for quite some time. I couldn't do without it anymore. Very effective
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Response from Laboratoire PRONATUR
Hello Nicole,

Thank you very much for your glowing review! We are delighted to hear that you are so satisfied with our product and that it has now become part of your routine. Your trust and loyalty encourage us to continue improving our offerings.

We look forward to serving you again!

Kind regards,
The PRONATUR Laboratory team
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