Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 3, 4 and 5 stars

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C
Claudie R.
Rating: 4 out of 5
following a purchase from 11/03/2025
Happy with my purchases, good products
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Response from Laboratoire PRONATUR
Hello Claudie,

Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your purchases and that you like our products. Your opinion is important to us and motivates us to keep offering the best. Please don't hesitate to contact us if you have any questions or suggestions.

Kind regards,
The Laboratoire PRONATUR team
S
Serge S.
Rating: 5 out of 5
following a purchase from 13/03/2025
Hello, always pleasant and efficient service from your staff. And your gel is excellent.
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Response from Laboratoire PRONATUR
Hello Serge,

We sincerely thank you for your positive feedback and your 5/5 rating. We are delighted to hear that you are satisfied with our team and our gel. Your trust motivates us to continue providing you with the best possible service.
B
Bruno S.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very satisfied
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Response from Laboratoire PRONATUR
Dear Bruno,

We sincerely thank you for your positive review and your 5/5 rating. We are delighted to hear that you are very satisfied with our products and services. Your satisfaction is our priority, and we hope to continue meeting your expectations. Please do not hesitate to get back in touch if you need anything.

Kind regards,
The Laboratoire PRONATUR team
F
Françoise S.
Rating: 5 out of 5
following a purchase from 11/03/2025
Excellent-quality products. Fast delivery. I highly recommend them.
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Response from Laboratoire PRONATUR
Dear Françoise,

We sincerely thank you for your glowing review. We are delighted that the quality of our products and the speed of our deliveries met your expectations. We appreciate your recommendation, and it motivates us to continue offering our customers the very best.
J
Juliette C.
Rating: 5 out of 5
following a purchase from 12/03/2025
The clay ointment relieved me; it's a good product.
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Response from Laboratoire PRONATUR
Dear Juliette,

Thank you very much for your positive review! We are delighted to hear that the clay ointment brings you relief. Your satisfaction is our priority, and we hope to continue meeting your expectations.

Best regards,
The Laboratoire PRONATUR team
L
Louis P.
Rating: 5 out of 5
following a purchase from 10/03/2025
My order was fulfilled correctly and delivered on time. I am completely satisfied. Thank you.
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Response from Laboratoire PRONATUR
Dear Louis,

We warmly thank you for your glowing review and your 5/5 rating. We are delighted to hear that you are completely satisfied with how your order was handled and with the delivery time. Your satisfaction is our priority, and we are committed to continuing to provide you with quality service. We look forward to seeing you again on our website.

Kind regards,
The Laboratoire PRONATUR team
H
Hervé M.
Rating: 5 out of 5
following a purchase from 08/03/2025
I use Agy Flex, which is ideal before every workout to warm up and prevent muscle pain.
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Response from Laboratoire PRONATUR
Thank you very much for your glowing review, Hervé. We are delighted to hear that Agy Flex helps you warm up effectively and prevent muscle pain before your workouts. Your satisfaction is our greatest reward!
N
Nicole C.
Rating: 5 out of 5
following a purchase from 11/03/2025
This is a product I really appreciate and use regularly. I recommend it to everyone who suffers from osteoarthritis... I am due to have knee surgery, and while I wait for the operation, it gives me good relief.
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Response from Laboratoire PRONATUR
Dear Nicole,

We warmly thank you for your glowing review of our product. We are delighted to hear that it brings you relief in your daily life, and we wish you all the best for your knee surgery. Please do not hesitate to contact us if you need any further information or advice.

Kind regards,
The Laboratoire PRONATUR team
B
Brigitte D.
Rating: 5 out of 5
following a purchase from 11/03/2025
Great!
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Response from Laboratoire PRONATUR
Hello Brigitte,

Many thanks for your positive feedback! We are delighted that you like our website. Please feel free to get back in touch if you have any questions or suggestions.

Best regards,
The PRONATUR team
C
Christiane R.
Rating: 5 out of 5
following a purchase from 10/03/2025
Always reliable with deliveries and a very good product.
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Response from Laboratoire PRONATUR
Hello Christiane,

Thank you sincerely for your glowing review and your 5/5 rating. We are delighted to know that you are satisfied with the quality of our products and the punctuality of our deliveries. Your trust is our greatest reward. We look forward to serving you again!

Kind regards,
The Laboratoire PRONATUR team
M
Michele P.
Rating: 5 out of 5
following a purchase from 11/03/2025
Products received quickly
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Response from Laboratoire PRONATUR
Dear Michèle,

Thank you sincerely for your positive feedback and your 5/5 rating. We are delighted to hear that you received your products quickly. Your satisfaction is our priority, and we are happy to have met your expectations. Please feel free to contact us if you have any questions or need anything in the future.

Kind regards,
The Laboratoire PRONATUR team.
M
Maria Q.
Rating: 5 out of 5
following a purchase from 10/03/2025
Excellent, very effective gel
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Response from Laboratoire PRONATUR
Hello Maria,

Many thanks for your glowing review! We are delighted that our gel met your expectations and is useful to you. Your satisfaction is our priority!

Kind regards,
The PRONATUR team
M
Maryvonne B.
Rating: 4 out of 5
following a purchase from 10/03/2025
Great product
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Response from Laboratoire PRONATUR
Dear Maryvonne,

Thank you very much for your positive review and for giving our product a rating of 4/5. We are delighted to hear that you are satisfied with it. Your trust encourages us to continue offering you quality products. Please feel free to contact us if you have any questions or suggestions!

Kind regards,
The Laboratoire PRONATUR team
J
Jacqueline S.
Rating: 5 out of 5
following a purchase from 06/03/2025
I know this massage product, which a friend gave me. I liked it, so I ordered some from you to continue my treatment. A very effective product.
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Response from Laboratoire PRONATUR
Dear Jacqueline,

Thank you sincerely for your glowing review and your 5/5 rating. We are delighted to hear that our massage product has satisfied you and that you chose to continue your treatment with us. Your trust is our greatest reward, and we remain at your disposal if you need anything else.

Kind regards,
The Laboratoire PRONATUR team.
M
Murielle F.
Rating: 5 out of 5
following a purchase from 08/03/2025
Agyflex has been my flagship product for several years. The service provided by Pronatur, the offers based on the quantity ordered, and the fast delivery make ordering directly better than buying through an intermediary.
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Response from Laboratoire PRONATUR
Dear Murielle,

Thank you very much for your glowing review! We are delighted to hear that Agyflex has satisfied you for so many years and that you are happy with our service. Your satisfaction is our priority, and we strive to make every shopping experience as pleasant and efficient as possible. Thank you for trusting us!

Kind regards,
The Laboratoire PRONATUR team
G
Gerard Leccourtois L.
Rating: 5 out of 5
following a purchase from 05/03/2025
Although I live in Saint-Rémy, I place my orders online for delivery to Sud Dépannage. No issues with delivery times or quality.
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Response from Laboratoire PRONATUR
Dear Gérard Leccourtois,

Thank you very much for your positive review and your 5/5 rating! We are delighted to hear that you had a satisfactory experience with our online ordering service and delivery. Your trust means a lot to us, and we are committed to maintaining the quality of our products and services.

We look forward to serving you again!

Kind regards,
The Laboratoire PRONATUR team
L
Ludovic V.
Rating: 5 out of 5
following a purchase from 04/03/2025
Very good
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Response from Laboratoire PRONATUR
Hello Ludovic,

Many thanks for your positive review and your 5/5 rating! We are delighted that you like our website. Please do not hesitate to contact us if you have any questions or suggestions.

Kind regards,
The Laboratoire PRONATUR team
G
Gérald M.
Rating: 5 out of 5
following a purchase from 01/03/2025
Great
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Response from Laboratoire PRONATUR
Hello Gérald,

We sincerely thank you for your positive review and encouragement! We are pleased to know that you are satisfied with our "Laboratoire PRONATUR" website. Please do not hesitate to contact us if you have any questions or suggestions.
S
Stephane S.
Rating: 5 out of 5
following a purchase from 03/03/2025
Perfect, good products, an efficient ordering process, and fast delivery!
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Response from Laboratoire PRONATUR
Hello Stéphane,

Thank you very much for your glowing review! We are delighted that you are satisfied with our products and service. Your satisfaction is our priority, and we hope to see you again soon on our website.

Kind regards,
The Laboratoire PRONATUR team
T
Thérèse G.
Rating: 5 out of 5
following a purchase from 01/03/2025
Very satisfied
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Response from Laboratoire PRONATUR
Dear Thérèse,

Thank you very much for your positive review! We are delighted to hear that you are very satisfied with your experience on our website. Your satisfaction is our priority, and we hope to see you again soon.

Kind regards,
The Laboratoire PRONATUR team
H
Helene P.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very good, nothing to complain about
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Response from Laboratoire PRONATUR
Dear Ms. Hélène, we sincerely thank you for your glowing review and are delighted to hear that you are satisfied with our "Laboratoire PRONATUR" website. Your appreciation is a great source of motivation for our team, and we remain at your disposal for any questions or future needs.
A
Augustine M.
Rating: 5 out of 5
following a purchase from 27/02/2025
I am very, very satisfied
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Response from Laboratoire PRONATUR
Dear Augustine, we warmly thank you for your glowing review and are delighted to hear that you are very satisfied with your experience with our Laboratoire PRONATUR website. Your satisfaction is our priority, and we are committed to continuing to offer you quality products. Please do not hesitate to contact us if you have any questions or specific needs.
M
Mireille B.
Rating: 5 out of 5
following a purchase from 25/02/2025
Very satisfied with your products
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Response from Laboratoire PRONATUR
Dear Mireille,

Many thanks for your positive feedback! We are delighted to hear that you are satisfied with our products. Your satisfaction is our priority.

Kind regards,
The PRONATUR team
M
Martine N.
Rating: 3 out of 5
following a purchase from 27/02/2025
I don't know the product's benefits yet
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Response from Laboratoire PRONATUR
Hello Martine,

Thank you for your review. We understand that the benefits of our products may take some time to become apparent, and we encourage you to consult the detailed information on our website. Please do not hesitate to contact us with any questions or to share your experience.
L
Linda D.
Rating: 5 out of 5
following a purchase from 27/02/2025
My second order, and I am still just as satisfied.
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Response from Laboratoire PRONATUR
Dear Linda,

We warmly thank you for your loyalty and positive feedback. We are delighted to hear that you are satisfied with your second order. Your satisfaction is our priority, and we look forward to continuing to offer you quality products.

Kind regards,
The Laboratoire PRONATUR team
S
Sandrine D.
Rating: 5 out of 5
following a purchase from 25/02/2025
Very good products
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Response from Laboratoire PRONATUR
Dear Sandrine,

Thank you sincerely for your review and your 5-star rating! We are delighted to hear that you are satisfied with our products. Your satisfaction is our priority, and we strive to offer you the best possible quality. Please do not hesitate to contact us if you have any questions or need anything else.

Kind regards,
The Laboratoire PRONATUR team
J
Jean Pascal C.
Rating: 5 out of 5
following a purchase from 22/02/2025
The order was delivered perfectly. The products were well packaged. The delivery times were met.
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Response from Laboratoire PRONATUR
Hello Jean Pascal,

Thank you very much for your positive feedback and your 5/5 rating! We are delighted to hear that you are satisfied with the delivery and packaging of your products. Your satisfaction is our priority, and your review encourages us to continue providing quality service.

Kind regards,
The Laboratoire PRONATUR team
B
Benoit T.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good product
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Response from Laboratoire PRONATUR
Hello Benoit,

Thank you sincerely for your positive review! We are delighted that you are satisfied with our products. Your feedback is very valuable to us.

See you soon at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
P
Patrick S.
Rating: 5 out of 5
following a purchase from 25/02/2025
Nothing to report
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Response from Laboratoire PRONATUR
Dear Patrick, thank you sincerely for your positive review and your 5/5 rating. Your satisfaction is our priority, and we are delighted that our website met your expectations. Please do not hesitate to contact us if you have any questions or needs in the future.
A
Agnes S.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very good product
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Response from Laboratoire PRONATUR
Hello Agnes,

We sincerely thank you for your positive rating and are delighted to hear that you are satisfied with our products. Your satisfaction is our priority, and we hope to continue offering you solutions that meet your expectations. Please feel free to contact us again if you have any questions or need anything else.
S
Sandrine L.
Rating: 5 out of 5
following a purchase from 24/02/2025
9
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Response from Laboratoire PRONATUR
Dear Sandrine,

We sincerely thank you for your review and for the 5/5 rating you gave our laboratory. Your satisfaction is our priority, and we are delighted to hear that our products meet your expectations. Please share any suggestions with us to help us achieve a perfect score of 10!

Kind regards,
The PRONATUR Laboratory team.
S
Sylvie T.
Rating: 5 out of 5
following a purchase from 21/02/2025
VERY GOOD PRODUCTS
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Response from Laboratoire PRONATUR
Dear Sylvie, thank you sincerely for your glowing feedback and your perfect 5/5 rating. We are delighted to hear that you are satisfied with our products, and we are committed to continuing to offer you the best quality possible. Please feel free to contact us again if you have any questions or specific needs.
C
Christine M.
Rating: 5 out of 5
following a purchase from 25/02/2025
Fast and efficient delivery. Product currently being tested
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Response from Laboratoire PRONATUR
Thank you very much for your review, Christine. We are delighted to hear that you benefited from fast and efficient delivery. Please share your impressions of the product with us once your testing period is over; this will help us continue improving our services.
V
Valérie B.
Rating: 5 out of 5
following a purchase from 24/02/2025
Order received quickly. Excellent cream. I really recommend it
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Response from Laboratoire PRONATUR
Dear Valérie, thank you sincerely for your positive review and recommendation. We are delighted to hear that you are satisfied with the fast delivery and the quality of our cream. Please feel free to contact us again for your future needs!
F
Frédérique R.
Rating: 5 out of 5
following a purchase from 24/02/2025
Very professional
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Response from Laboratoire PRONATUR
Hello Frédérique,

Thank you very much for your glowing review! We are delighted to hear that you appreciated our professionalism. Your satisfaction is our priority.

Kind regards,
The PRONATUR Laboratory team
D
Dominique V.
Rating: 5 out of 5
following a purchase from 22/02/2025
Very good product. Delivery is fast and the product is effective. I highly recommend it.
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Response from Laboratoire PRONATUR
Hello Dominique,

Thank you very much for your glowing review and your 5/5 rating! We are delighted to hear that you are satisfied with the quality of our products and the speed of our delivery service. Your recommendation means a great deal to us and motivates us to continue offering our customers the very best. We look forward to seeing you again on our website soon!

Kind regards,
The PRONATUR Laboratory team
C
Catherine G.
Rating: 5 out of 5
following a purchase from 22/02/2025
Satisfactory product, easy to carry, provides good relief
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Response from Laboratoire PRONATUR
Dear Catherine, thank you sincerely for your positive review of our website, "Laboratoire PRONATUR." We are pleased to hear that our products satisfy you and provide relief, while also being convenient to carry. Your feedback is valuable and encourages us to continue offering quality solutions.
C
Claire H.
Rating: 5 out of 5
following a purchase from 20/02/2025
Very good, very effective products
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Response from Laboratoire PRONATUR
Dear Claire,

Thank you very much for your glowing review and your 5/5 rating. We are delighted to know that our products satisfy you and are effective. Your positive feedback is a great source of motivation for our team. Please feel free to contact us if you have any questions or need anything else.

Kind regards,
The PRONATUR Laboratory team
D
Diane P.
Rating: 5 out of 5
following a purchase from 18/02/2025
Order arrived within the expected timeframe.
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Response from Laboratoire PRONATUR
Dear Diane,

Thank you very much for your positive review. We are delighted to hear that your order arrived within the expected timeframe. Your satisfaction is our priority, and we are committed to continuing to provide you with quality service. Please feel free to contact us if you need anything else.

Kind regards,
The PRONATUR Laboratory team
S
Samya A.
Rating: 4 out of 5
following a purchase from 19/02/2025
Some products are too expensive for the small quantity
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Response from Laboratoire PRONATUR
Hello Samya,

Thank you for your feedback and for your 4/5 rating. We are delighted that you chose our products. Your comment about value for money and quantity is very valuable to us. We strive to offer high-quality products, and we take your suggestions into account to improve our range. Please feel free to share your expectations with us so that we can serve you better in the future.

Kind regards,
The PRONATUR Laboratory team
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