The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
Hello FRANCOISE, thank you for your positive feedback about our products. We are delighted to know that you are satisfied with them. Please let us know about any specific needs so that we can continue offering you quality products. See you soon at Laboratoire PRONATUR.
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Gérard B.
Rating: 5 out of 5
following a purchase from 08/01/2024
Product delivered quickly, but the parcel arrived damaged. Partly torn. Nothing was missing.
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Response from Laboratoire PRONATUR
Thank you, Gérard, for your positive feedback about our fast delivery. We are sorry that the parcel arrived in poor condition. We will pass this information on to our delivery department so we can improve our service. We hope you were nevertheless completely satisfied with the products you ordered.
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Daniel D.
Rating: 5 out of 5
following a purchase from 06/01/2024
A very good product that meets my expectations. I've already placed several orders and have always been very satisfied. My friends enjoy it too. It provides a cooling sensation and immediate pain relief.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our website and products! We are delighted that our products meet your expectations and that your friends can benefit from them too. We hope to continue satisfying you with your future orders.
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Maria M.
Rating: 5 out of 5
following a purchase from 05/01/2024
The only ointment that relieves me during my arthritis flare-ups... This is my second order. I'm very happy with it...
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Response from Laboratoire PRONATUR
Thank you for your trust, Maria! We are delighted to know that our ointment provides effective relief during your arthritis flare-ups. Your satisfaction is our greatest reward, and we are happy to count you among our loyal customers. Thank you again for your support and positive review on our website. We hope to continue meeting your expectations and providing lasting relief. We look forward to serving you again.
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Monique R.
Rating: 5 out of 5
following a purchase from 07/01/2024
Very good product... I've been using ARGIFLEX for several months, and it's very effective for my pain...
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Response from Laboratoire PRONATUR
Hello MONIQUE, thank you for your positive review of our ARGIFLEX product. We are delighted to know that it has been effectively relieving your pain for several months. Please feel free to continue using it and share your experience with us. Have a nice day. The Laboratoire PRONATUR team.
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Marie Christine F.
Rating: 5 out of 5
following a purchase from 05/01/2024
Received on time as stated
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Response from Laboratoire PRONATUR
I received quality products and am very satisfied with my order. Thank you very much for your positive feedback. We are delighted that you are satisfied with your order. Please do not hesitate to contact us if you need anything. Have a nice day!
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Nathalie B.
Rating: 5 out of 5
following a purchase from 06/01/2024
Perfect!
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Response from Laboratoire PRONATUR
Thank you, Nathalie, for your positive review on the Laboratoire PRONATUR website! We are delighted to know that you are satisfied with our products and services. We look forward to seeing you again as one of our loyal customers.
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Nadine L.
Rating: 4 out of 5
following a purchase from 05/01/2024
I love this cream. A very good product that I use regularly. I recommend it.
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Response from Laboratoire PRONATUR
Thank you very much for your positive comment, Nadine! We are delighted that our cream suits you, and we appreciate your recommendation. See you soon on the Laboratoire PRONATUR website!
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Lisiane D.
Rating: 5 out of 5
following a purchase from 07/01/2024
I have been using your Agyflex ointment with green clay for several years. It gives me a lot of relief. It is a good product.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback on our green clay-based Agyflex ointment. We are delighted to hear that it has been providing effective relief for several years. Your satisfaction is our priority. Thank you for your loyalty!
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Audrey F.
Rating: 5 out of 5
following a purchase from 05/01/2024
Fast and careful shipping. The product has a pleasant smell and texture; its effectiveness remains to be seen over time.
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Response from Laboratoire PRONATUR
Thank you, Audrey, for your positive review of our website. We are delighted to hear that you appreciated the speed and care taken with your shipment, as well as the quality of our product. We also thank you for your trust and hope our product will fully satisfy you in the coming weeks. Please let us know about your results and experience with our product. We look forward to seeing you again on our website.
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Michèle G.
Rating: 5 out of 5
following a purchase from 07/01/2024
Fast delivery as usual.
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Response from Laboratoire PRONATUR
Thank you for your trust, Michèle! We are delighted to hear that you are satisfied with our fast delivery service. Please feel free to contact us if you need help with a future order. Thank you again for your positive feedback!
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Michele T.
Rating: 5 out of 5
following a purchase from 05/01/2024
Everything is fine
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback; it really means a lot to us! We are happy that you are completely satisfied with our website. Please feel free to contact us if you need any additional information. Have a lovely day!
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Françoise C.
Rating: 5 out of 5
following a purchase from 05/01/2024
Hello, on the very day I received the package, I used the gel and I can say that it relieved me. My pain is in my shoulder and arm. I use it twice a day. I highly recommend this product.
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Response from Laboratoire PRONATUR
Thank you, Françoise, for your positive review of our product! We are delighted to hear that it was able to relieve the pain in your shoulder and arm. We also thank you for your recommendation and for trusting our laboratory. We hope to continue satisfying you with our products in the future. Thanks again, and take care!
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Fabienne F.
Rating: 5 out of 5
following a purchase from 07/01/2024
Very satisfied with the products I ordered; my joint pain eased quickly.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Fabienne! We are delighted that our products brought you quick relief. Please feel free to contact us if you need other products for your joints. Have a nice day!
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Pierrette M.
Rating: 4 out of 5
following a purchase from 04/01/2024
It perfectly relieves my husband's joint pain (thumb and vertebrae around the kidneys). Massage gel highly recommended!
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Response from Laboratoire PRONATUR
Thank you for your positive review of the Laboratoire PRONATUR website! We are delighted that our massage gel effectively relieves your husband's joint pain. Thank you for your recommendation; we are happy to have been able to help. Please feel free to contact us if you need other products to support your health and well-being.
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Lény S.
Rating: 5 out of 5
following a purchase from 01/01/2024
Perfect
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of the Laboratoire PRONATUR website. We are delighted that you were satisfied with our products and services. We will be happy to welcome you back to our website and meet all your needs for quality natural products. Thank you again for your trust and loyalty.
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Marie-Noëlle B.
Rating: 5 out of 5
following a purchase from 04/01/2024
Great product that I have been using for a year
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback on our product. We are delighted to hear that it has worked well for you for a year. Please feel free to contact us if you need more information about our products. Thank you again for trusting our PRONATUR laboratory.
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Valérie A.
Rating: 5 out of 5
following a purchase from 03/01/2024
Top-notch products for relieving the pain from my shoulder tendinitis.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Valérie! We are delighted that our products were able to relieve your pain. Please feel free to contact us if you need any further advice about your shoulder tendinitis. Have a nice day!
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Geneviève L.
Rating: 5 out of 5
following a purchase from 04/01/2024
Fast shipping and effective product
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback! We are delighted to hear that you were satisfied with our service and products. We will continue working hard to offer you fast shipping and effective products. Thank you again for your trust and loyalty to Laboratoire PRONATUR.
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Joel B.
Rating: 5 out of 5
following a purchase from 03/01/2024
I have been applying the cream for four days, and the tendinitis in my shoulder is much less painful.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Joel! We are delighted that our cream was able to relieve your tendinitis in such a short time. We hope your pain continues to decrease and that you can resume your activities without discomfort. Please keep us updated on your progress. Thank you for trusting our PRONATUR laboratory!
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Marie-Claire A.
Rating: 5 out of 5
following a purchase from 03/01/2024
As always, very satisfied with Laboratoire PRONATUR.
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Response from Laboratoire PRONATUR
Thank you very much for your loyalty and trust, Marie-Claire. We are delighted that our products continue to meet all your expectations. We look forward to counting you among our long-standing satisfied customers.
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Rogeleine R.
Rating: 5 out of 5
following a purchase from 02/01/2024
Very good products.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback on our products! We are delighted to hear that you are satisfied with them. Please feel free to contact us if you need any advice or further information. See you soon!
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Andre G.
Rating: 4 out of 5
following a purchase from 04/01/2024
Product lived up to my expectations.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our product. We are delighted that it met your expectations. Please do not hesitate to contact us if you have any other requests.
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Suzane R.
Rating: 5 out of 5
following a purchase from 03/01/2024
I am satisfied, thank you
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Response from Laboratoire PRONATUR
Thank you for your trust! We are delighted to have satisfied you.
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Antoine C.
Rating: 4 out of 5
following a purchase from 02/01/2024
Good product, but not enough ointment in the tube
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Response from Laboratoire PRONATUR
Hello ANTOINE, thank you for your feedback about our product. We are glad you appreciated its quality. We have noted your comment about the amount in the tube and will take it into account in future product development as we consider a larger tube. Thank you for your loyalty to our brand. We remain at your disposal if you have any questions. Have a lovely day.
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Agnes P.
Rating: 5 out of 5
following a purchase from 04/01/2024
Delivered quickly
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, AGNES! We are delighted that you received your order on time and hope to see you again soon on our website. Have a lovely day!
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Brigitte L.
Rating: 5 out of 5
following a purchase from 04/01/2024
I am very satisfied with my order. I will place another order without hesitation.
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Response from Laboratoire PRONATUR
Thank you very much, Brigitte, for your positive feedback about our Laboratoire PRONATUR website! We are delighted that you are satisfied with your order, and we will be happy to serve you again when you place your next order. Thank you again for your trust and loyalty!
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Annie V.
Rating: 5 out of 5
following a purchase from 02/01/2024
The product made me feel better; time will tell
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our product. We are delighted that it has benefited you, and hope you will continue to enjoy its benefits over the long term. Thank you again, and see you soon!
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Suzanne B.
Rating: 4 out of 5
following a purchase from 03/01/2024
I haven't tried the poultices much yet.
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Response from Laboratoire PRONATUR
Hello Suzanne, thank you for your feedback about our Laboratoire PRONATUR website. We are delighted to know that you have had your first experience with our poultices. Please feel free to share your experience with us; it will help us improve our products. Have a lovely day!
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Yannick G.
Rating: 5 out of 5
following a purchase from 03/01/2024
Very good product. I had my doubts about it, but I have to admit I'm surprised
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Response from Laboratoire PRONATUR
Thank you for your positive feedback. We are delighted that our product exceeded your expectations. Please do not hesitate to contact us if you need more information.
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Sandrine V.
Rating: 5 out of 5
following a purchase from 02/01/2024
Great cream that really relieves pain
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Response from Laboratoire PRONATUR
Hello Sandrine, we are delighted that our cream suits you and provides real relief. Thank you for sharing your feedback with us. Please do not hesitate to contact us if you need any further advice about our products. We look forward to seeing you again on our website. Best regards, the Laboratoire PRONATUR team.
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Pierre-Stéphane L.
Rating: 4 out of 5
following a purchase from 28/12/2023
As described in what we had read and seen, thank you
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Response from Laboratoire PRONATUR
Thank you, Pierre-Stéphane, for your positive feedback about our website. We are delighted to see that our content meets your expectations. We will continue working to provide you with accurate and relevant information. Thank you again for your trust!
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Genevieve V.
Rating: 5 out of 5
following a purchase from 01/01/2024
Nothing to report, everything is fine
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Response from Laboratoire PRONATUR
I am delighted to read such positive feedback about our website. We are happy to know that everything meets your expectations. We are committed to providing our customers with the best possible service. Please do not hesitate to contact us if you need help or further information. Thank you again for your trust.
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Patricia H.
Rating: 5 out of 5
following a purchase from 31/12/2023
Fast, reliable shipping
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Response from Laboratoire PRONATUR
Thank you, Patricia, for your positive feedback about our Laboratoire PRONATUR website! We are delighted that you appreciated our fast and reliable shipping. We do everything we can to satisfy our customers. We look forward to seeing you again on our website. Best regards.
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Jean Claude L.
Rating: 5 out of 5
following a purchase from 29/12/2023
Received quickly! I’ve been using it for 8 days, but there’s no noticeable result…
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Response from Laboratoire PRONATUR
Thank you for your review of our Laboratoire PRONATUR website. We’re delighted that you received your order quickly. As for the results, it’s important to note that everyone reacts differently to natural products, and it can sometimes take a little longer to see positive effects. We recommend continuing to use our products regularly and following the instructions for use to achieve better results. Please don’t hesitate to contact us if you have any further questions or concerns. Thank you again for trusting our laboratory.
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Dominique G.
Rating: 5 out of 5
following a purchase from 31/12/2023
They make a very good clay cream that really relieves my pain, especially at night with this slight chill that’s gradually setting in. I recommend it.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of our clay cream! We’re delighted that it effectively relieves you and is suitable for cooler nights. Your satisfaction is our priority, so please don’t hesitate to contact us again if you need more. Thank you for your recommendation!
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Christa L.
Rating: 5 out of 5
following a purchase from 30/12/2023
Really effective!
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Response from Laboratoire PRONATUR
Thank you for trusting our laboratory and for your positive feedback. We’re delighted to hear that our products are effective for you. Please don’t hesitate to contact us if you need more information or advice. We’re always here to provide you with the best possible service. See you soon on our website!
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Elisabeth D.
Rating: 5 out of 5
following a purchase from 02/01/2024
Just what I needed for my back pain, so it was a very useful purchase.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback. We’re delighted that our product was able to relieve you. Please feel free to share your thoughts on our other products.
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Myriam G.
Rating: 5 out of 5
following a purchase from 01/01/2024
The ointments are very effective on my knee, which often swells during long walks. After just a little massage, the swelling goes down overnight.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Myriam. We’re delighted to hear that our ointment helps relieve your knee. Please feel free to keep using it regularly to prevent the swelling.
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Marcel W.
Rating: 5 out of 5
following a purchase from 29/12/2023
Very good product!
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Response from Laboratoire PRONATUR
Thank you very much for your positive review! We’re delighted to read that you’re satisfied with our product. We work hard to offer quality products, and we’re happy to see that this is reflected in your experience. Thank you again for trusting our PRONATUR laboratory.
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