Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 3 and 4 stars

Reset filters
P
Patrick D.
Rating: 3 out of 5
following a purchase from 23/07/2020
Very pleasant to use, absorbs well into the skin and has a natural scent. However, it doesn't provide me with any noticeable relief in my case: osteoarthritis following an old (30-year-old) open ankle fracture, which until now had left no lasting effects.
Translated reviews
Response from Laboratoire PRONATUR
I'm sorry our product wasn't effective for you, despite its pleasant texture and natural fragrance. Please don't hesitate to contact us with any other questions or comments. We are always looking for ways to improve our products and better meet our customers' needs. Thank you for taking the time to leave your review, and I hope you find relief from your osteoarthritis.
Y
Yves C.
Rating: 4 out of 5
following a purchase from 13/07/2020
Fast delivery and, above all, a very competitive price. Keep up this approach
Translated reviews
A
Albert C.
Rating: 4 out of 5
following a purchase from 01/08/2020
Excellent product, quite effective for osteoarthritis and provides real relief
Translated reviews
M
Michel P.
Rating: 4 out of 5
following a purchase from 02/08/2020
Good
Translated reviews
P
Patrick G.
Rating: 4 out of 5
following a purchase from 27/09/2020
Good
Translated reviews
C
Claudine S.
Rating: 4 out of 5
following a purchase from 04/07/2020
Great product for joints, among other things
Translated reviews
R
Renée C.
Rating: 4 out of 5
following a purchase from 09/08/2020
I received my order, and the product I purchased met my expectations. The only downside is that I had to pick it up at the post office, which is very inconvenient when you're elderly and dealing with the very pain you're trying to relieve.
Translated reviews
F
Florence G.
Rating: 4 out of 5
following a purchase from 17/07/2020
Very good product
Translated reviews
J
Jean Pierre B.
Rating: 4 out of 5
following a purchase from 26/07/2020
Very good
Translated reviews
M
Martine L.
Rating: 3 out of 5
following a purchase from 24/07/2020
Good products, but a little expensive. There are similar products for osteoarthritis, which can be a little confusing.
Translated reviews
Response from Laboratoire PRONATUR
Thank you for your review, MARTINE. We are glad you appreciate our products. We have noted your comment about the price and are constantly working to find the best balance between the quality and price of our products. Regarding our range of products for osteoarthritis, we understand that there may be several options, but we are confident that our products are effective in relieving the symptoms of this condition. Thank you again for your feedback.
J
Jeanne B.
Rating: 4 out of 5
following a purchase from 24/08/2020
Satisfied with my trial. Fast delivery, and using the gel gives me a lot of relief; I’m feeling better.
Translated reviews
C
Christian M.
Rating: 4 out of 5
following a purchase from 08/08/2020
Very effective gel, with a pleasant cooling effect.
Translated reviews
D
Denis B.
Rating: 4 out of 5
following a purchase from 21/09/2020
Looking forward to it!
Translated reviews
D
Danielle
Rating: 4 out of 5
Easy-to-apply product. It doesn't stain. However, I regret that this product stays so cold for an hour... It's impossible to fall back asleep easily with that sensation! What a shame.
Translated reviews
We use cookies for audience measurement and improving user experience.