Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 3 and 5 stars

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B
Brigitte G.
Rating: 5 out of 5
following a purchase from 12/01/2024
Very satisfied. Thank you
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Response from Laboratoire PRONATUR
Thank you for trusting our PRONATUR laboratory. We are delighted to hear that our product fully satisfied you. Please feel free to contact us if you have any other questions or needs. Have a nice day!
M
Michel N.
Rating: 5 out of 5
following a purchase from 11/01/2024
I am really very satisfied with this experience. Perfect in every respect: product quality, price, and logistics.
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Response from Laboratoire PRONATUR
Thank you very much, Michel, for your positive review of our Laboratoire PRONATUR website. We are delighted that your experience was perfect in every respect, whether in terms of the quality of our products, our affordable prices, or our efficient logistics. Your satisfaction is our priority. Thank you again for your trust.
C
Cecile M.
Rating: 5 out of 5
following a purchase from 12/01/2024
Very good products, very effective
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Response from Laboratoire PRONATUR
Thank you very much for trusting our products, Cecile. We are delighted to hear that they meet your expectations. Please feel free to contact us if you need more information or advice about our products. Have a nice day!
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Laurent D.
Rating: 5 out of 5
following a purchase from 11/01/2024
Carefully packaged and very fast shipping. Reasonable price. Very good, effective product.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our Laboratoire PRONATUR website. We are happy to hear that you were satisfied with our services and products. We always strive to offer carefully packaged, fast shipping at reasonable prices. We hope to have the opportunity to serve you again in the future.
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Patricia R.
Rating: 5 out of 5
following a purchase from 04/01/2024
A positive effect after a few days of use
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Response from Laboratoire PRONATUR
Thank you for your positive feedback. We are delighted to hear that our product had a beneficial effect on you in such a short time. Feel free to keep using it to enjoy its full benefits.
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Solange D.
Rating: 5 out of 5
following a purchase from 11/01/2024
On-time delivery, perfect order tracking
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Response from Laboratoire PRONATUR
Thank you, Solange, for your positive feedback about our Laboratoire PRONATUR website. We are happy to hear that you appreciated our punctuality and the excellent tracking of your order. We will continue to provide you with the best possible service. See you soon!
H
Helene R.
Rating: 5 out of 5
following a purchase from 10/01/2024
Delivery as expected and fast / good price. Perfect.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our Laboratoire PRONATUR website. We are delighted that you appreciated our services and prices. We look forward to seeing you again soon on our website!
C
Claudette F.
Rating: 5 out of 5
following a purchase from 10/01/2024
Perfect, nothing to say
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback! We are delighted that you are satisfied with our products and services. Feel free to share your experience with those close to you. We hope to see you again soon on our website.
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Stephanie M.
Rating: 5 out of 5
following a purchase from 09/01/2024
Very good product, I am satisfied
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Response from Laboratoire PRONATUR
Thank you for your positive review, Stephanie. We are happy that our product suits you. Please feel free to contact us if you need advice or further information about our products. Thank you for trusting our PRONATUR laboratory.
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Daniel M.
Rating: 5 out of 5
following a purchase from 10/01/2024
Delivery as promised.
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Response from Laboratoire PRONATUR
Thank you for your positive comment, Daniel! We are happy that you are satisfied with our delivery service. Your satisfaction is our greatest reward. We hope to have the opportunity to serve you again very soon.
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Celia P.
Rating: 5 out of 5
following a purchase from 11/01/2024
Very positive reviews about the gel. I am very happy.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback on our gel! We are delighted that you are satisfied. Please don't hesitate to contact us if you need more information. Have a nice day!
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Fanny L.
Rating: 5 out of 5
following a purchase from 10/01/2024
Very happy with my order. This cream makes me feel much better.
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Response from Laboratoire PRONATUR
Thank you, Fanny, for your positive review on our website! We are delighted that you are completely satisfied with our cream. Your satisfaction is our priority, and we hope to satisfy you again with your next order. Have a lovely day.
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Martine C.
Rating: 5 out of 5
following a purchase from 10/01/2024
Perfect
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Response from Laboratoire PRONATUR
Thank you very much, Martine, for your positive review on the Laboratoire PRONATUR website! We are delighted that you enjoyed our products and services. See you soon!
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Jacqueline C.
Rating: 5 out of 5
following a purchase from 09/01/2024
Very satisfied for the third time. The gel is very effective for pain and considerably reduces it.
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Response from Laboratoire PRONATUR
Hello Jacqueline, thank you for your positive review on the Laboratoire PRONATUR website. We are very happy to know that our gel has effectively relieved your pain on several occasions. We would like to thank you for your loyalty, and we hope to continue meeting your expectations. See you soon!
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Catherine S.
Rating: 3 out of 5
following a purchase from 08/01/2024
This product does not meet my needs for more severe pain. I took anti-inflammatory medication to really relieve the pain day and night. Thank you.
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Response from Laboratoire PRONATUR
Hello Catherine, thank you for your feedback on our website. We are sorry to hear that our product did not meet your pain relief needs. We recommend consulting your doctor to find a solution suited to your situation. We hope you find an effective way to relieve your pain. Thank you for trusting our laboratory.
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Rene D.
Rating: 5 out of 5
following a purchase from 10/01/2024
First of all, thank you. I am completely satisfied!!
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Response from Laboratoire PRONATUR
I am delighted that you are completely satisfied with our services. Thank you for your positive feedback! We are happy to have met your expectations.
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Celine F.
Rating: 5 out of 5
following a purchase from 06/01/2024
Very good products, fast delivery
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Response from Laboratoire PRONATUR
Hello Celine, thank you very much for your positive review on the Laboratoire PRONATUR website! We are delighted that you like our products and that your delivery was fast. Your satisfaction is our main concern. Thank you again for your trust, and see you soon!
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Daniel D.
Rating: 5 out of 5
following a purchase from 08/01/2024
Perfect
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Response from Laboratoire PRONATUR
Thank you very much. We are delighted that you had a perfect experience with our PRONATUR laboratory. We hope to continue satisfying you in the future.
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Karine P.
Rating: 5 out of 5
following a purchase from 08/01/2024
Very good product
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Response from Laboratoire PRONATUR
Thank you, Karine, for your positive review on our website! We are delighted to know that you are satisfied with our product. Please don't hesitate to contact us if you have any other needs for natural products. Thank you again for your trust and recommendation.
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Virgil R.
Rating: 5 out of 5
following a purchase from 09/01/2024
Very good product
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Response from Laboratoire PRONATUR
Thank you for this positive review on the Laboratoire PRONATUR website. We are delighted that you are completely satisfied with our product. We continue to work to offer our customers quality products. Thank you again for your trust and loyalty.
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Geraldine N.
Rating: 5 out of 5
following a purchase from 07/01/2024
Everything is perfect, as usual
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Response from Laboratoire PRONATUR
Thank you very much, Geraldine, for your positive feedback on the Laboratoire PRONATUR website. We do everything we can to offer you quality products and impeccable service. Your satisfaction is our greatest reward. See you soon on our website!
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Guy D.
Rating: 5 out of 5
following a purchase from 05/01/2024
Satisfied, but delivery was one day later than the date announced by Chronopost.
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Response from Laboratoire PRONATUR
Hello Guy, thank you for your positive feedback about the Laboratoire PRONATUR website. We are delighted that you are satisfied with your purchases. We are sorry about the delivery delay and are doing our best to improve our delivery times in the future. Thank you for your trust, and see you soon on our website.
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Giséle C.
Rating: 5 out of 5
following a purchase from 08/01/2024
Interesting product
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our product. We are delighted to know that you found it interesting. Please feel free to share your future experiences with our products. We will be happy to support you on your natural wellness journey. See you soon on our website!
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Alain D.
Rating: 5 out of 5
following a purchase from 07/01/2024
Perfect, as expected
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our service. We are delighted that you are satisfied with your experience with our PRONATUR laboratory. We look forward to seeing you again soon.
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Francoise M.
Rating: 5 out of 5
following a purchase from 07/01/2024
Good products
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Response from Laboratoire PRONATUR
Hello FRANCOISE, thank you for your positive feedback about our products. We are delighted to know that you are satisfied with them. Please let us know about any specific needs so that we can continue offering you quality products. See you soon at Laboratoire PRONATUR.
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Gérard B.
Rating: 5 out of 5
following a purchase from 08/01/2024
Product delivered quickly, but the parcel arrived damaged. Partly torn. Nothing was missing.
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Response from Laboratoire PRONATUR
Thank you, Gérard, for your positive feedback about our fast delivery. We are sorry that the parcel arrived in poor condition. We will pass this information on to our delivery department so we can improve our service. We hope you were nevertheless completely satisfied with the products you ordered.
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Daniel D.
Rating: 5 out of 5
following a purchase from 06/01/2024
A very good product that meets my expectations. I've already placed several orders and have always been very satisfied. My friends enjoy it too. It provides a cooling sensation and immediate pain relief.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our website and products! We are delighted that our products meet your expectations and that your friends can benefit from them too. We hope to continue satisfying you with your future orders.
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Maria M.
Rating: 5 out of 5
following a purchase from 05/01/2024
The only ointment that relieves me during my arthritis flare-ups... This is my second order. I'm very happy with it...
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Response from Laboratoire PRONATUR
Thank you for your trust, Maria! We are delighted to know that our ointment provides effective relief during your arthritis flare-ups. Your satisfaction is our greatest reward, and we are happy to count you among our loyal customers. Thank you again for your support and positive review on our website. We hope to continue meeting your expectations and providing lasting relief. We look forward to serving you again.
M
Monique R.
Rating: 5 out of 5
following a purchase from 07/01/2024
Very good product... I've been using ARGIFLEX for several months, and it's very effective for my pain...
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Response from Laboratoire PRONATUR
Hello MONIQUE, thank you for your positive review of our ARGIFLEX product. We are delighted to know that it has been effectively relieving your pain for several months. Please feel free to continue using it and share your experience with us. Have a nice day. The Laboratoire PRONATUR team.
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Marie Christine F.
Rating: 5 out of 5
following a purchase from 05/01/2024
Received on time as stated
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Response from Laboratoire PRONATUR
I received quality products and am very satisfied with my order. Thank you very much for your positive feedback. We are delighted that you are satisfied with your order. Please do not hesitate to contact us if you need anything. Have a nice day!
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Nathalie B.
Rating: 5 out of 5
following a purchase from 06/01/2024
Perfect!
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Response from Laboratoire PRONATUR
Thank you, Nathalie, for your positive review on the Laboratoire PRONATUR website! We are delighted to know that you are satisfied with our products and services. We look forward to seeing you again as one of our loyal customers.
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Lisiane D.
Rating: 5 out of 5
following a purchase from 07/01/2024
I have been using your Agyflex ointment with green clay for several years. It gives me a lot of relief. It is a good product.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback on our green clay-based Agyflex ointment. We are delighted to hear that it has been providing effective relief for several years. Your satisfaction is our priority. Thank you for your loyalty!
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Audrey F.
Rating: 5 out of 5
following a purchase from 05/01/2024
Fast and careful shipping. The product has a pleasant smell and texture; its effectiveness remains to be seen over time.
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Response from Laboratoire PRONATUR
Thank you, Audrey, for your positive review of our website. We are delighted to hear that you appreciated the speed and care taken with your shipment, as well as the quality of our product. We also thank you for your trust and hope our product will fully satisfy you in the coming weeks. Please let us know about your results and experience with our product. We look forward to seeing you again on our website.
M
Michèle G.
Rating: 5 out of 5
following a purchase from 07/01/2024
Fast delivery as usual.
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Response from Laboratoire PRONATUR
Thank you for your trust, Michèle! We are delighted to hear that you are satisfied with our fast delivery service. Please feel free to contact us if you need help with a future order. Thank you again for your positive feedback!
M
Michele T.
Rating: 5 out of 5
following a purchase from 05/01/2024
Everything is fine
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback; it really means a lot to us! We are happy that you are completely satisfied with our website. Please feel free to contact us if you need any additional information. Have a lovely day!
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Françoise C.
Rating: 5 out of 5
following a purchase from 05/01/2024
Hello, on the very day I received the package, I used the gel and I can say that it relieved me. My pain is in my shoulder and arm. I use it twice a day. I highly recommend this product.
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Response from Laboratoire PRONATUR
Thank you, Françoise, for your positive review of our product! We are delighted to hear that it was able to relieve the pain in your shoulder and arm. We also thank you for your recommendation and for trusting our laboratory. We hope to continue satisfying you with our products in the future. Thanks again, and take care!
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Fabienne F.
Rating: 5 out of 5
following a purchase from 07/01/2024
Very satisfied with the products I ordered; my joint pain eased quickly.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Fabienne! We are delighted that our products brought you quick relief. Please feel free to contact us if you need other products for your joints. Have a nice day!
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Lény S.
Rating: 5 out of 5
following a purchase from 01/01/2024
Perfect
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of the Laboratoire PRONATUR website. We are delighted that you were satisfied with our products and services. We will be happy to welcome you back to our website and meet all your needs for quality natural products. Thank you again for your trust and loyalty.
M
Marie-Noëlle B.
Rating: 5 out of 5
following a purchase from 04/01/2024
Great product that I have been using for a year
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback on our product. We are delighted to hear that it has worked well for you for a year. Please feel free to contact us if you need more information about our products. Thank you again for trusting our PRONATUR laboratory.
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Valérie A.
Rating: 5 out of 5
following a purchase from 03/01/2024
Top-notch products for relieving the pain from my shoulder tendinitis.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Valérie! We are delighted that our products were able to relieve your pain. Please feel free to contact us if you need any further advice about your shoulder tendinitis. Have a nice day!
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