Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 4 and 5 stars

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A
Andrée K.
Rating: 5 out of 5
following a purchase from 26/02/2024
The package was prepared well
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of our website! We do our best to prepare and ship our customers' packages efficiently and carefully. We are pleased to know that you appreciated our service. Please get back in touch if you need any other natural products. We would be delighted to serve you again.
B
Bernard C.
Rating: 5 out of 5
following a purchase from 22/02/2024
Very good product
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Response from Laboratoire PRONATUR
Thank you for your positive feedback on our product, Bernard. We are delighted that you like it so much. Please do not hesitate to contact us if you need more information about our products. Thank you again for your trust and loyalty.
M
Marcel M.
Rating: 5 out of 5
following a purchase from 26/02/2024
Very good, order received. Now I just need to discover the effects of the products.
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Response from Laboratoire PRONATUR
Thank you for your trust, Marcel! We hope our products meet your expectations and that you are completely satisfied. Please let us know how they work for you once you have had a chance to try them. See you soon!
C
Claude D.
Rating: 5 out of 5
following a purchase from 25/02/2024
Effective product
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Response from Laboratoire PRONATUR
Thank you for your positive review of our Laboratoire PRONATUR website. We are delighted to know that our product was effective for you. Please do not hesitate to contact us if you need more information about our products. We remain at your disposal.
E
Eric D.
Rating: 5 out of 5
following a purchase from 26/02/2024
Perfect
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Response from Laboratoire PRONATUR
I am delighted that our service satisfied you so much. We take great pride in providing our customers with quality service. Thank you for your trust, and please do not hesitate to contact us if you need anything.
D
Dominique F.
Rating: 5 out of 5
following a purchase from 23/02/2024
As usual, very satisfied
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback! We are delighted to know that you are always satisfied with our services. Your satisfaction is our priority. We hope to see you again soon at our laboratory. Kind regards, The PRONATUR Laboratory team.
C
Chantal B.
Rating: 5 out of 5
following a purchase from 28/02/2024
Excellent products, parcel in perfect condition, fast delivery.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our website and products. We are delighted that you were satisfied with your order and our fast service. We hope to see you again soon on our platform. Thank you again for your trust.
C
Corinne M.
Rating: 5 out of 5
following a purchase from 26/02/2024
I have just started a course of turmeric capsules and Agyflex gel. It's too soon to give an opinion yet...
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Response from Laboratoire PRONATUR
Hello Corinne, thank you for your review! We hope you will soon notice the benefits of our turmeric capsule and Agyflex gel course. Please let us know what you think once you have finished the course. We hope you will be satisfied with our products. Have a great day!
F
Florence C.
Rating: 4 out of 5
following a purchase from 20/02/2024
Very good
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Response from Laboratoire PRONATUR
Thank you, we are delighted that you appreciated our PRONATUR laboratory. Please do not hesitate to contact us if you need anything else. Have a great day!
R
Romain L.
Rating: 5 out of 5
following a purchase from 21/02/2024
Great cream!!! My knee thanks you!!!!
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our cream. We are delighted we could help relieve your knee pain. Please feel free to tell others about our product!
S
Sandrine Q.
Rating: 5 out of 5
following a purchase from 24/02/2024
Fast delivery. Very happy to have a laboratory with quality, effective products just a few kilometers from my home.
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Response from Laboratoire PRONATUR
We are delighted to hear that you appreciated our delivery service and effective products. Thank you for trusting and staying loyal to our laboratory. We do everything we can to satisfy our customers. See you soon!
A
Anthony B.
Rating: 5 out of 5
following a purchase from 21/02/2024
Very good tracking of the parcel's delivery stages
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Response from Laboratoire PRONATUR
Thank you for your positive review, ANTHONY! We are delighted that you appreciated our efficient delivery tracking. Your satisfaction is our priority. Please do not hesitate to contact us if you need any help or further advice. Have a great day!
G
Guy R.
Rating: 4 out of 5
following a purchase from 21/02/2024
Relieved the pain
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Guy. We are delighted that our laboratory and products were able to relieve your pain. Please do not hesitate to contact us if you need more information or products suited to your needs. We will continue working hard to offer you quality products for your well-being.
S
Sandrine L.
Rating: 5 out of 5
following a purchase from 21/02/2024
Very good
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Response from Laboratoire PRONATUR
Thank you for your positive review of our laboratory. We are delighted that you are satisfied with our services. Please do not hesitate to contact us if you need anything.
F
Florence L.
Rating: 5 out of 5
following a purchase from 22/02/2024
Very satisfied with the products; they relieve my pain from a femur fracture.
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Response from Laboratoire PRONATUR
Thank you for your positive review. We are delighted to hear that our products helped relieve your pain following your femur fracture. We hope to continue satisfying you with our quality products.
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Simone B.
Rating: 5 out of 5
following a purchase from 21/02/2024
Satisfied
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Response from Laboratoire PRONATUR
Hello Simone, thank you very much for your positive feedback about our Laboratoire PRONATUR website. We are delighted that you were satisfied with our products. Please feel free to share any suggestions so we can continue improving our services. Thanks again, and see you soon!
K
Kevin A.
Rating: 1 out of 5
following a purchase from 19/02/2024
No effectiveness apart from the cooling sensation of menthol.
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Response from Laboratoire PRONATUR
Hello Kevin, thank you for sharing your review on our website. We are sorry that our product did not meet your expectations. We take your comments into account and are constantly working to improve our effectiveness and satisfy our customers. Thank you for your feedback, and we hope to see you again soon on our website.
V
Véronique F.
Rating: 5 out of 5
following a purchase from 21/02/2024
Perfect
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Véronique. We are delighted that our PRONATUR laboratory met your expectations. Please do not hesitate to contact us again if you need our services in the future.
F
France P.
Rating: 5 out of 5
following a purchase from 22/02/2024
Very good product. Waiting to see the results for my joints.
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Response from Laboratoire PRONATUR
Thank you for your positive review of our product. We also hope you get good results for your joints. Please keep us updated on your progress. Thank you for trusting our Laboratoire PRONATUR.
M
Marie S.
Rating: 5 out of 5
following a purchase from 21/02/2024
I used the green clay massage gel cream after a serious fracture and swelling. It relieved me and provided a very welcome cooling sensation. Excellent.
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Response from Laboratoire PRONATUR
Thank you very much, Marie, for your positive feedback on our green clay massage cream. We are delighted that our product was able to relieve you and provide comfort after your injury. We hope to see you again soon on our website. Best regards, the Laboratoire PRONATUR team.
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Chantal D.
Rating: 5 out of 5
following a purchase from 20/02/2024
Very good products.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback on our products. We are delighted to hear that they suit you. Please contact us if you need more information about our products. Have a nice day!
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Nathalie B.
Rating: 5 out of 5
following a purchase from 20/02/2024
Very good gel that provides relief
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Response from Laboratoire PRONATUR
Thank you for your positive feedback on our gel. We are delighted to hear that it has provided you with effective relief. Please feel free to share your experience with us in the future. We look forward to serving you again!
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Eric P.
Rating: 4 out of 5
following a purchase from 19/02/2024
Excellent product... I use it in my physiotherapy practice... a clear reduction in pain for a few hours! A delightful sensation on the painful areas.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about Laboratoire PRONATUR! We are delighted to hear that our products are helping you in your physiotherapy practice. We are committed to offering quality products to relieve our customers' pain.
R
Roxane E.
Rating: 5 out of 5
following a purchase from 20/02/2024
Very happy with my order. Good product.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review! We are happy to hear that you are satisfied with your order and that our products met your expectations. Please feel free to contact us if you need anything. See you soon!
F
Fabienne L.
Rating: 5 out of 5
following a purchase from 22/02/2024
Everything went well. I'll continue ordering my products from Pronatur.
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Response from Laboratoire PRONATUR
Thank you for your trust, FABIENNE. We are delighted that you are satisfied with our products and services. We look forward to serving you again soon at PRONATUR.
J
Jacqueline B.
Rating: 4 out of 5
following a purchase from 19/02/2024
Fast delivery, received in good condition, and a quality product!
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of the Laboratoire PRONATUR website, Jacqueline! We are delighted that you appreciated our fast delivery and the quality of our products. We always strive to offer our customers the best service. We look forward to seeing you again on our website! Thanks again for your 4-star rating.
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Dominique N.
Rating: 5 out of 5
following a purchase from 17/02/2024
Good product quality and fast order processing
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Response from Laboratoire PRONATUR
Thank you, Dominique, for your positive feedback! We are delighted that you are satisfied with our products and services. Your satisfaction is our priority. Please feel free to contact us if you need any further information. Have a nice day!
R
Regine D.
Rating: 4 out of 5
following a purchase from 18/02/2024
I've been using Agyflex for two weeks and it works pretty well! It's not magic, but it's more effective than some other creams for osteoarthritis pain in the knee! I've already started my second tube! I think I should also try the poultice overnight!!!
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Response from Laboratoire PRONATUR
Thank you for your feedback on Laboratoire PRONATUR. We are delighted to hear that our Agyflex product is helping relieve your knee osteoarthritis pain. Indeed, using a poultice as a supplement may be beneficial for more comprehensive pain relief. We recommend following your doctor's instructions and advice to get the best results from our products. Thank you again for your trust.
C
Claudine P.
Rating: 5 out of 5
following a purchase from 19/02/2024
Great, excellent products
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of our website! We are delighted to hear that you like our products. Please feel free to share your satisfaction by leaving a comment on our Facebook page or telling your friends and family about your experience. See you soon on our website!
J
Jacques E.
Rating: 5 out of 5
following a purchase from 21/02/2024
Great
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Response from Laboratoire PRONATUR
Thank you very much for your positive review on our website. It is always a pleasure to know that our customers are satisfied with our products and services. Please come back if you need more high-quality natural products. Thanks again, and see you soon!
H
Helene R.
Rating: 5 out of 5
following a purchase from 21/02/2024
great product, I will order more
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Response from Laboratoire PRONATUR
Thank you for this positive review! We are delighted to hear that you are satisfied with our products, and we will be happy to supply them to you again. Please feel free to contact us if you need anything else. Thank you again for trusting our PRONATUR laboratory.
N
Nathalie M.
Rating: 5 out of 5
following a purchase from 21/02/2024
Fast delivery, product as described. I am very satisfied.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Nathalie! We are delighted to hear that you were satisfied with our delivery service and that the product met your expectations. Your satisfaction is our priority, and we hope to see you again on our website soon.
K
Karine L.
Rating: 5 out of 5
following a purchase from 21/02/2024
Very good product
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of our PRONATUR laboratory. We are delighted that you like our product! Keep following us to discover our other ranges of natural products. See you soon!
G
Gisèle C.
Rating: 5 out of 5
following a purchase from 19/02/2024
Perfect!
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Gisèle. We are delighted that you are satisfied with our products. Please feel free to contact us if you need anything. We look forward to seeing you again on our website!
H
Herve S.
Rating: 1 out of 5
following a purchase from 02/02/2024
very complicated to place an order and pay
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Response from Laboratoire PRONATUR
Thank you for your feedback, Herve. We are sorry to hear that your experience with our website was not satisfactory. We will take your feedback into account to improve our ordering and payment processes. We hope to have the opportunity to offer you a better experience in the future. Best regards, The Laboratoire PRONATUR team.
M
Marie Madeleine E.
Rating: 5 out of 5
following a purchase from 18/02/2024
fast delivery - product recommended by others
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Response from Laboratoire PRONATUR
Thank you very much for your positive review on our website, Marie Madeleine. We are delighted that you appreciated our fast delivery service and found that our products had been recommended by others. We are honored by your recommendation and hope to see you again on our website soon. Thank you again for your support and trust in our PRONATUR laboratory.
M
Micheline R.
Rating: 5 out of 5
following a purchase from 18/02/2024
Very good product. Thank you
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about the Laboratoire PRONATUR website. We are delighted that you are satisfied with our product. Please feel free to contact us if you need advice or further information.
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Gros C.
Rating: 5 out of 5
following a purchase from 19/02/2024
Satisfied with the fast delivery
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our Laboratoire PRONATUR website! We make it a priority to ensure fast delivery for our customers. Please get in touch again if you need our products in the future. Have a lovely day!
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Liliane G.
Rating: 5 out of 5
following a purchase from 18/02/2024
Satisfied, thank you
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Response from Laboratoire PRONATUR
Thank you for your positive review, Liliane. We are delighted that our PRONATUR laboratory met your expectations. Please feel free to contact us if you need more information. Have a lovely day.
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