Customer reviews of Laboratoire PRONATUR

9,7 /10

Based on 4 536 published reviews

5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 4 and 5 stars

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Chantal R.

Published on 25/09/2023 à 13h01 following a purchase from 10/09/2023

I received your products. Agyflex is very easy to use and very pleasant to apply. It quickly helps soothe joint pain and provides a feeling of well-being. Thank you. I will recommend it to my daughter, who suffers from recurring tendonitis.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you very much, Chantal, for your positive review and recommendation! We are delighted that our Agyflex product has provided you with effective relief. We hope it will do the same for your daughter. Please don't hesitate to contact us if you have any further questions or comments.

Bruno S.

Published on 25/09/2023 à 12h57 following a purchase from 09/09/2023

Just a shipping problem upon arrival.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you for your review, Bruno. We are sorry for the inconvenience and are doing everything we can to improve. We hope we can count on your support with your next order.

Veronique C.

Published on 25/09/2023 à 12h23 following a purchase from 12/09/2023

I haven't noticed any effects after using this massage gel, just a very slight cooling sensation at first, a pleasant mint scent, and that's all. I regret my purchase because it was quite expensive.

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Response from Laboratoire PRONATUR Published on 20/03/2024

Hello Veronique, thank you for sharing your review of our PRONATUR massage gel. We are sorry to hear that you did not experience the expected effects. We want to assure you that our product is formulated with quality natural ingredients, and we are always listening to our customers' feedback so we can continue to improve it. We are sorry that your experience did not meet your expectations, and we invite you to contact us directly so we can find a solution suited to your situation. Thank you again for your trust.

Didier C.

Published on 25/09/2023 à 11h54 following a purchase from 13/09/2023

Very good product.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you, Didier, for your very positive review. We are delighted that you like our product.

Christian D.

Published on 25/09/2023 à 11h52 following a purchase from 13/09/2023

I haven't used it long enough to give a serious review.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you for your review, Christian. We are glad you took the time to share your first impressions, and we hope you will be able to give us a more detailed review once you have had more time to assess it.

Dominique N.

Published on 25/09/2023 à 11h30 following a purchase from 08/09/2023

Great product.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you very much, Dominique, for your positive review. We are delighted that our product met your expectations.

Jacqueline D.

Published on 25/09/2023 à 11h28 following a purchase from 11/09/2023

Good products.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you very much for your review, Jacqueline. We are happy that you like our products!

Alice A.

Published on 25/09/2023 à 11h19 following a purchase from 11/09/2023

Very good product.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you for your positive comment! We are delighted that you like our products.

Evelyne L.

Published on 25/09/2023 à 11h14 following a purchase from 11/09/2023

Effective product, very fast delivery.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you very much for your feedback, Evelyne! We are delighted that you appreciate our product and delivery service. We hope you will be satisfied with your future purchases and continue using our products.

Laurent R.

Published on 25/09/2023 à 10h55 following a purchase from 13/09/2023

Fast delivery + quality products: very satisfied customer.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you for your positive review, Laurent. We are very happy that you enjoyed our products and the fast delivery. We hope you will continue to choose PRONATUR for your future purchases!

Joelle B.

Published on 25/09/2023 à 06h21 following a purchase from 04/09/2023

Great product.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you for your comment, Joelle. We are glad you think our products are great!

Christian D.

Published on 22/09/2023 à 18h00 following a purchase from 10/09/2023

Very good products. As usual.

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Response from Laboratoire PRONATUR Published on 25/09/2023

Thank you very much, Christian, for your 5/5 review and recommendation. We strive to provide quality products, and we are happy that you are satisfied with them.

Jocelyne F.

Published on 22/09/2023 à 08h34 following a purchase from 08/09/2023

Excellent as always

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Response from Laboratoire PRONATUR Published on 22/09/2023

Thank you, Jocelyne, for your loyalty and support. We are delighted that you are satisfied with your purchases from PRONATUR, and we thank you for your review.

Helene R.

Published on 22/09/2023 à 06h20 following a purchase from 07/09/2023

Very good product.

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Response from Laboratoire PRONATUR Published on 22/09/2023

Thank you very much, Helene. We are delighted that you are satisfied with our products!

Franck R.

Published on 21/09/2023 à 17h34 following a purchase from 06/09/2023

I am satisfied with my order, the delivery, and the quality of the products, at least after a few days of use.

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Response from Laboratoire PRONATUR Published on 22/09/2023

Thank you very much, Franck, for your very positive review! We are very happy that you were satisfied with your order, the delivery, and the products. We hope you will continue to benefit from our quality products and services. Thanks again.

Dominique C.

Published on 21/09/2023 à 15h35 following a purchase from 10/09/2023

Very good products, perfect delivery!

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Response from Laboratoire PRONATUR Published on 22/09/2023

Thank you very much for your review, Dominique! We are delighted that you are satisfied with our products and service.

Marlyse L.

Published on 21/09/2023 à 14h22 following a purchase from 08/09/2023

Excellent products. Fast delivery; thank you

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Response from Laboratoire PRONATUR Published on 22/09/2023

Thank you very much, MARLYSE. We are happy that you were satisfied with the products and delivery service. We strive to provide the best service to all our customers.

Jean-Francois G.

Published on 21/09/2023 à 13h56 following a purchase from 07/09/2023

Excellent product

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Response from Laboratoire PRONATUR Published on 22/09/2023

Thank you, Jean-François, for your positive feedback! We are delighted that you enjoyed our products. We will continue striving to offer you quality products.

Bernard C.

Published on 21/09/2023 à 13h47 following a purchase from 09/09/2023

Received in good condition, good ointment

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Response from Laboratoire PRONATUR Published on 22/09/2023

Thank you, Bernard, for your positive review! We are pleased that our product met your expectations. We hope you will enjoy our other products even more!

Marie-Christine J.

Published on 21/09/2023 à 07h48 following a purchase from 11/09/2023

Very good products

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Response from Laboratoire PRONATUR Published on 21/09/2023

Thank you very much for your positive review, Marie-Christine. We are delighted that you enjoy our products.

Mathieu B.

Published on 20/09/2023 à 11h04 following a purchase from 08/09/2023

Very good partnership. Fast order processing. Agyflex massage gel is becoming a go-to product for joint pain and athletes. I recommend it.

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Response from Laboratoire PRONATUR Published on 21/09/2023

Thank you very much, Mathieu! We are delighted that you are satisfied with our partnership and services. We are very pleased that our Agyflex massage gel is so popular for relieving joint pain and among athletes. We hope you will continue to enjoy your experience with us!

Michel R.

Published on 20/09/2023 à 06h06 following a purchase from 08/09/2023

I am very satisfied with the product and the very professional service

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