The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
You really need to check all the promotions, because placing three orders is often more advantageous than placing just one?
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Response from Laboratoire PRONATUR
Thank you for your review and your trust. Every month, we run a promotion that we send to our customers by email, and you should take advantage of it—you are absolutely right!
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Pascale D.
Rating: 3 out of 5
following a purchase from 24/05/2023
Effective, relieves pain.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our Pronatur laboratory. We are delighted that our products are effective and relieve your pain. Please feel free to share your impressions of our other products.
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Michele P.
Rating: 4 out of 5
following a purchase from 24/05/2023
Order received very quickly, thank you.
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Response from Laboratoire PRONATUR
Thank you for your review! We are delighted to have met your expectations and fulfilled your order so quickly.
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Jean R.
Rating: 4 out of 5
following a purchase from 16/05/2023
Very satisfied.
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Response from Laboratoire PRONATUR
Thank you very much, Jean, for your positive review of our Laboratoire PRONATUR website! We are very pleased that you are satisfied.
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Christian G.
Rating: 4 out of 5
following a purchase from 13/05/2023
Good, fairly effective product.
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Response from Laboratoire PRONATUR
Thank you for your review, Christian. We are delighted that you are satisfied with our product! We strive to provide our customers with superior-quality products.
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Catherine H.
Rating: 3 out of 5
following a purchase from 11/05/2023
Good products, but the telephone service was not very pleasant. The receptionist interrupted me and did not listen to my request
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Response from Laboratoire PRONATUR
Thank you for your review, Catherine. We are sorry that you did not have a pleasant experience on the phone with our team. We have taken note of your feedback and will do our best to improve our customer service in the future. We are glad you appreciate our products. We hope to see you again soon.
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Jacquy B.
Rating: 4 out of 5
following a purchase from 10/05/2023
Daily massage, it gives me good relief
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Response from Laboratoire PRONATUR
Thank you very much, JACQUY! We are glad our products help relieve your aches and hope they continue to do so.
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Gilles F.
Rating: 4 out of 5
following a purchase from 03/05/2023
Hello, I am very satisfied with my purchase. My knees are much better. I recommend this product to future buyers.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Gilles. We are happy that our product has helped improve your comfort and well-being. We hope you will recommend our product to others as well. Thanks again, and thank you for choosing us!
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Germaine G.
Rating: 4 out of 5
following a purchase from 08/05/2023
I have ordered AGIFLEX gel several times because it relieves my knee pain.
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Response from Laboratoire PRONATUR
Thank you, Germaine, for choosing AGIFLEX. We are delighted that this product can bring you relief and be useful to you. We work hard to improve our service and are happy that you took the time to share your feedback.
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Maryse D.
Rating: 4 out of 5
following a purchase from 09/05/2023
Good product
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Response from Laboratoire PRONATUR
Thank you very much for your review, Maryse. We are happy that the product met your expectations.
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Catherine G.
Rating: 2 out of 5
following a purchase from 05/05/2023
Pleasant to apply, but unfortunately it didn't have the expected effect
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Response from Laboratoire PRONATUR
Hello Catherine, we are sorry that you did not get the results you expected. Please contact us at [email protected] if you would like to discuss your experience and find a solution to your problem. Thank you for choosing Laboratoire PRONATUR.
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Catherine L.
Rating: 4 out of 5
following a purchase from 04/05/2023
It may still be a little early to tell after 15 days of use, but my joint seems less stiff (I suffer from rhizarthrosis). I used to often feel a painful sensation as if the bones in the joint were touching; I no longer have that. The results are positive, so I will continue the treatment.
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Response from Laboratoire PRONATUR
Thank you for your review, Catherine! We are delighted that you are already seeing results after just 15 days of use. We hope these positive results continue and that you keep using the product to enjoy its benefits.
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Jean Marie M.
Rating: 4 out of 5
following a purchase from 24/04/2023
Fast and efficient. Thank you
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Response from Laboratoire PRONATUR
Thank you very much, Jean-Marie. That’s very encouraging! We’re glad to know we can offer you a fast and efficient experience.
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Christian S.
Rating: 4 out of 5
following a purchase from 21/04/2023
Ordered and received; all that’s left is to try the product
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Response from Laboratoire PRONATUR
Thank you very much for your comment, Christian. We’re delighted that you received your order quickly, and we hope our product meets your expectations.
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Anne-Marie C.
Rating: 4 out of 5
following a purchase from 16/04/2023
A very good product that helps relieve certain types of pain. I have been applying it for several months for fusiform tendinopathy in my left ankle. Unfortunately, I will need surgery performed by an orthopedic surgeon given my condition, as I have been in pain for over a year and all the treatments have failed.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Anne-Marie. We are delighted that our product provides you with relief and that you have been using it for several months. We are sorry to hear that, despite all your treatments, you have to undergo surgery. We hope you recover soon.
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Patricia B.
Rating: 4 out of 5
following a purchase from 13/04/2023
Not completely convinced yet; time will tell. But I really like this soothing warming effect.
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Response from Laboratoire PRONATUR
Thank you for your review, Patricia! We are glad you have liked the website so far and hope you remain satisfied. We look forward to having you as a returning customer!
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Nathalie V.
Rating: 4 out of 5
following a purchase from 14/04/2023
It only relieves my pain slightly; I have to reapply it at least three times a day. I have fibromyalgia.
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Response from Laboratoire PRONATUR
Thank you for your review, Nathalie. We are sorry that our products have not provided greater relief, and we are here to recommend a product better suited to your needs. Please feel free to contact us by phone or email.
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Dominique L.
Rating: 4 out of 5
following a purchase from 10/04/2023
My tendinitis hurts less
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Response from Laboratoire PRONATUR
Thank you for your review, Dominique. We are glad our product has helped relieve your tendinitis.
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Francoise B.
Rating: 4 out of 5
following a purchase from 12/04/2023
I haven't used the product long enough to comment; I'm using the first tube.
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Response from Laboratoire PRONATUR
Thank you, Francoise, for your review and comment. We want to assure you that we take all of this seriously. We do everything we can to provide quality products and work hard to constantly improve them. We would appreciate your continued support.
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Isabelle C.
Rating: 4 out of 5
following a purchase from 16/03/2023
Very satisfied.
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Response from Laboratoire PRONATUR
Thank you very much, Isabelle, for your rating and review. We are glad that our website met your expectations.
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Patrick R.
Rating: 4 out of 5
following a purchase from 29/03/2023
A very good and effective product.
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Response from Laboratoire PRONATUR
Thank you for your review, Patrick! We are glad you enjoyed our product and its effects. Thank you for giving it a try, and we are delighted that you found it effective.
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Joel R.
Rating: 4 out of 5
following a purchase from 27/03/2023
6
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Response from Laboratoire PRONATUR
Thank you very much for your review, Joel! We are happy to hear that you like our website. We hope you will continue to follow us and keep up to date with our new products and services!
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Fabrice C.
Rating: 4 out of 5
following a purchase from 16/03/2023
Effective ointment for the back
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Response from Laboratoire PRONATUR
Thank you for your review, Fabrice. We are happy that our ointment is effective for your back. We are delighted that you appreciate our products.
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Monique P.
Rating: 4 out of 5
following a purchase from 09/03/2023
The cooling sensation is pleasant. It absorbs quickly. I haven't used it long enough to judge the results, but I feel a slight improvement. I'll finish the tube, and if I'm completely satisfied, I'll recommend it.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Monique. We're glad you enjoy the cooling sensation and are already feeling a slight improvement after a few days of use. We look forward to hearing about your final results and hope you'll recommend us soon.
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Mohammed Z.
Rating: 3 out of 5
following a purchase from 05/03/2023
Hello, good products, but the prices are high.
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Response from Laboratoire PRONATUR
Thank you for your feedback. We hope our products help you achieve the results you want, and we are constantly working to improve our prices. We are here if you have any other questions.
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Maryse C.
Rating: 4 out of 5
following a purchase from 28/02/2023
It relieves the pain in my feet well.
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Response from Laboratoire PRONATUR
Thank you very much, Maryse, for your review. We are delighted that our products have relieved your feet!
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Marie-Françoise G.
Rating: 4 out of 5
following a purchase from 26/02/2023
Very satisfied
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Response from Laboratoire PRONATUR
Thank you for your positive review and your support! We are delighted that you are satisfied with your experience with us. We work hard to offer our customers the best possible service.
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Albouy R.
Rating: 4 out of 5
following a purchase from 23/02/2023
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Response from Laboratoire PRONATUR
Thank you very much for your positive review! We are delighted to hear that you enjoy our website, and we always strive to improve our service to meet our customers' needs.
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Jean Luc P.
Rating: 4 out of 5
following a purchase from 21/02/2023
Very good
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Response from Laboratoire PRONATUR
Thank you very much, Jean Luc! We are happy that you are satisfied with our website.
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Régis M.
Rating: 4 out of 5
following a purchase from 21/02/2023
Satisfied with the product
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Response from Laboratoire PRONATUR
We are delighted that you are satisfied with your product, Régis! Thank you for sharing your feedback with us.
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Nadia D.
Rating: 4 out of 5
following a purchase from 15/02/2023
Very good product
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Response from Laboratoire PRONATUR
Thank you very much for your review! We are delighted to see that you liked our product and that you are satisfied with it.
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Annick B.
Rating: 4 out of 5
following a purchase from 16/02/2023
Very good product
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Annick! We are delighted that you are satisfied with your products and happy that you enjoy using them.
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Alain B.
Rating: 4 out of 5
following a purchase from 26/01/2023
This cream is great!
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Jean-Louis N.
Rating: 4 out of 5
following a purchase from 10/02/2023
The order was processed and received fairly quickly. The product meets my expectations; I am waiting to see the effects during use and over the medium term. In the meantime, I am generally satisfied.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Jean-Louis. We are happy to know that our product met your expectations and that the service was quick. We hope that using it, including over the medium term, will produce the expected results.
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Hubert G.
Rating: 4 out of 5
following a purchase from 08/02/2023
A little less pain, but I have only just started the treatment.
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Response from Laboratoire PRONATUR
Thank you for your comment, Hubert. We are glad our products have helped improve your condition. Our team is committed to continuing to help you find the product that suits you best.
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Michel G.
Rating: 4 out of 5
following a purchase from 07/02/2023
Very good product.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Michel! We're delighted that you enjoy our products. We do everything we can to offer you exceptional quality, and we're pleased to count you among our satisfied customers.
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Anne-Marie C.
Rating: 4 out of 5
following a purchase from 03/02/2023
Since I started using it, I've had relief from the tendinitis behind my left ankle. After one week, it hurts less than before. I apply it three times a day. I mentioned it to the orthopedist yesterday when I had my appointment, and she said I could continue using it.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Anne-Marie! We are happy to hear that Laboratoire PRONATUR can help relieve your pain. We are here if you need any further information.
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Maryse N.
Rating: 3 out of 5
following a purchase from 29/01/2023
The gel gives me a little relief, but I have serious problems with my arms. The right one has a torn tendon, long biceps tendinopathy that appears to be thinning, with peritendinitis. The left one has simple supraspinatus tendinitis, glenohumeral and acromioclavicular osteoarthritis, and cervical osteoarthritis. No surgery for the torn tendon. I
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Response from Laboratoire PRONATUR
Thank you very much for your comment. We are sorry to hear that you have had problems with your arms, and we are glad that our gel is helping you. Please don't hesitate to contact us if you need further information or have any questions. We hope you find relief from your pain.
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Marie-Claude D.
Rating: 4 out of 5
following a purchase from 28/01/2023
Very reliable. Always very satisfied with my orders
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Sauveur L.
Rating: 3 out of 5
following a purchase from 25/01/2023
Products that are ineffective or barely effective
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Response from Laboratoire PRONATUR
Hello Sauveur, thank you for your review. We are sorry that our products did not meet your expectations. We are doing everything we can to improve the quality of our products. If you wish, please feel free to contact us and share your concerns.
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