Customer reviews of Laboratoire PRONATUR

9,7 /10

Based on 4 536 published reviews

5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 2, 3 and 5 stars

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Jeannine D.

Published on 05/05/2023 à 16h41 following a purchase from 24/04/2023

I am very satisfied with this massage cream. I ordered several tubes to share with my family. This cream is great, especially if you suffer from osteoarthritis. I order it regularly; it relieves me and allows me to continue my sports activities.

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Response from Laboratoire PRONATUR Published on 06/05/2023

Thank you for your positive review, Jeannine! We are happy that our products bring you relief and allow you to continue your sports activities.

Marie-Odile C.

Published on 05/05/2023 à 13h59 following a purchase from 24/04/2023

Good product and fast delivery

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Response from Laboratoire PRONATUR Published on 06/05/2023

Thank you very much for your review and rating! We’re happy that you’re satisfied with our product and fast delivery. We strive to provide our customers with quality products and impeccable service. We hope you’ll continue to trust us.

Yolande M.

Published on 04/05/2023 à 18h12 following a purchase from 18/04/2023

I’m satisfied with my order, but it’s only been 15 days. I haven’t had enough time to tell you anything else. For now, I’m satisfied; we’ll see how it goes over time.

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Response from Laboratoire PRONATUR Published on 05/05/2023

Thank you very much, Yolande. We’re delighted that you’re satisfied with your order. We always strive to offer you the best possible service, and we hope your satisfaction will last over time.

Chantal C.

Published on 04/05/2023 à 11h56 following a purchase from 23/04/2023

The delivery time was met.

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Response from Laboratoire PRONATUR Published on 05/05/2023

We’re delighted that Chantal appreciates our products being delivered on time. We remain at your service, and thank you for your trust.

Mickaël D.

Published on 04/05/2023 à 11h48 following a purchase from 22/04/2023

Excellent cream, perfect for athletes. I discovered Pronatur thanks to a sample that did me a world of good after a half-marathon. I recommend it!!

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Response from Laboratoire PRONATUR Published on 05/05/2023

Thank you very much for your positive review! We’re delighted that our product helped you recover after your half-marathon. We’re happy to see that you’re satisfied with our product. Long live sports!

Cathy C.

Published on 03/05/2023 à 09h07 following a purchase from 21/04/2023

Very good products!!

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Response from Laboratoire PRONATUR Published on 04/05/2023

Thank you very much, Cathy. We’re happy that you like our products and had an excellent experience with Laboratoire PRONATUR.

Liliane L.

Published on 03/05/2023 à 05h49 following a purchase from 19/04/2023

Delivered on time, and this massage gel is very pleasant. I’m waiting to see the results.

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Response from Laboratoire PRONATUR Published on 03/05/2023

Thank you very much for your trust, Liliane! We’re delighted that our massage gel has given you a pleasant sensation. We’re confident you’ll appreciate the results.

Nicole L.

Published on 02/05/2023 à 21h32 following a purchase from 21/04/2023

Excellent product. The gel really relieves the pain. It’s a great product. I recommend it. Fast delivery. Thank you from the bottom of my heart.

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Response from Laboratoire PRONATUR Published on 03/05/2023

Thank you for your positive review, NICOLE! We’re glad you liked the product and that delivery was fast. We sincerely appreciate your kind words and recommendation.

Michel F.

Published on 02/05/2023 à 21h08 following a purchase from 19/04/2023

Satisfied.

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Response from Laboratoire PRONATUR Published on 03/05/2023

Thank you very much for your feedback, Michel! We’re delighted that you’re satisfied with our website and products. We appreciate your support and trust.

Patrick P.

Published on 02/05/2023 à 19h50 following a purchase from 19/04/2023

Very good product

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Response from Laboratoire PRONATUR Published on 03/05/2023

Thank you very much for your positive review, Patrick! We’re delighted that our products met your expectations.

Patricia B.

Published on 30/04/2023 à 12h04 following a purchase from 14/04/2023

Very good, effective product.

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Response from Laboratoire PRONATUR Published on 01/05/2023

Thank you very much, Patricia, for your excellent rating of our product. We’re glad to hear that you found it effective and useful. We also appreciate your support and trust.

Denis V.

Published on 29/04/2023 à 10h34 following a purchase from 17/04/2023

Received quickly. Very good product, thank you.

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Response from Laboratoire PRONATUR Published on 01/05/2023

Thank you very much, Denis. We’re delighted that you liked your product. Have a lovely day.

Corinne H.

Published on 29/04/2023 à 08h07 following a purchase from 15/04/2023

I’ve placed several orders, and they’ve always been reliable, both in terms of the products and the fast delivery. I recommend them.

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Response from Laboratoire PRONATUR Published on 01/05/2023

Thank you very much for your review, Corinne! We’re delighted that you’re satisfied with our products and services. We work hard every day to provide our customers with the best quality and service. We’re happy that this is reflected in your experience!

Martine B.

Published on 28/04/2023 à 14h02 following a purchase from 18/04/2023

I’m delighted with the massage gel; it really relieves my pain. I’ve started treatment for osteoarthritis and will let you know how it goes in a little while. Thank you for your helpful advice. See you soon for another order.

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Response from Laboratoire PRONATUR Published on 01/05/2023

Thank you very much, Martine. We’re delighted that the massage gel is relieving your pain, and we look forward to hearing about your progress. We’ll be here when you’re ready to place your next order.

François L.

Published on 28/04/2023 à 13h18 following a purchase from 16/04/2023

I am a Pronatur pro, a fan of French-made products, and a fan of the website and its products. The site is well worth visiting again and again.

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Response from Laboratoire PRONATUR Published on 01/05/2023

Thank you very much, François, for your review. We are delighted that you enjoy our website and products. We are committed to honoring our commitment to our customers and providing them with quality service. We look forward to serving you again.

Marie-Claire D.

Published on 28/04/2023 à 13h02 following a purchase from 12/04/2023

Good

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Response from Laboratoire PRONATUR Published on 01/05/2023

Thank you very much for your positive and encouraging review, Marie-Claire. We are delighted that the Laboratoire PRONATUR website meets your expectations.

Christine R.

Published on 27/04/2023 à 19h44 following a purchase from 14/04/2023

Excellent delivery!

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Response from Laboratoire PRONATUR Published on 28/04/2023

We are delighted that your delivery went well, Christine. Thank you for your review and your trust.

Gilles D.

Published on 27/04/2023 à 18h48 following a purchase from 15/04/2023

Very good product.

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Response from Laboratoire PRONATUR Published on 28/04/2023

Thank you for your review, Gilles. We are glad you enjoy our products and had a good shopping experience with us. We strive to offer you the best service and quality products. We appreciate your support.

Paul M.

Published on 27/04/2023 à 18h33 following a purchase from 16/04/2023

Very good products and fast delivery.

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Response from Laboratoire PRONATUR Published on 28/04/2023

Thank you very much, Paul, for your comment. We are delighted that you are satisfied with our products and delivery service. Thank you for your trust.

Jacqueline J.

Published on 27/04/2023 à 18h32 following a purchase from 14/04/2023

Satisfied

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Response from Laboratoire PRONATUR Published on 28/04/2023

Thank you very much, Jacqueline, for your positive review. We are delighted that you are satisfied with our website.

Nathalie R.

Published on 27/04/2023 à 18h21 following a purchase from 16/04/2023

Very good product. I apply it morning and evening. I have frozen shoulder. This product has given me my life back. I can move. It smells very good. Icy effect.

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Response from Laboratoire PRONATUR Published on 28/04/2023

Thank you very much for your review, Nathalie! We are delighted that our products help you move more easily and that you like their scent. We hope your frozen shoulder improves even more with our products.

Jocelyne S.

Published on 27/04/2023 à 17h14 following a purchase from 15/04/2023

Very good product, I recommend it

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Response from Laboratoire PRONATUR Published on 28/04/2023

Thank you very much, Jocelyne, for your positive comment and especially for your recommendation! We greatly appreciate your satisfaction and support!

Patrick B.

Published on 27/04/2023 à 16h57 following a purchase from 15/04/2023

Good product, fast delivery

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Marie José P.

Published on 27/04/2023 à 16h53 following a purchase from 14/04/2023

Very satisfied

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Response from Laboratoire PRONATUR Published on 28/04/2023

Thank you very much for your positive review! We are delighted that you are satisfied and hope to continue providing you with the best service.

Laurence F.

Published on 27/04/2023 à 05h46 following a purchase from 13/04/2023

Excellent product. The cooling effect gives me great relief.

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Response from Laboratoire PRONATUR Published on 27/04/2023

Thank you for your review, Laurence. We are happy that our Laboratoire PRONATUR products met your expectations and that you benefited from their soothing cooling effect.

Claudine W.

Published on 26/04/2023 à 16h55 following a purchase from 03/04/2023

COMPLETELY SATISFIED

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Response from Laboratoire PRONATUR Published on 27/04/2023

Thank you for your review, Claudine. We are delighted that you are satisfied with our Laboratoire PRONATUR website.

Valérie R.

Published on 26/04/2023 à 11h15 following a purchase from 17/04/2023

I highly recommend this Agiflex cream. It soothes and has a very pleasant effect.

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Response from Laboratoire PRONATUR Published on 27/04/2023

Thank you very much, Valérie, for your feedback. We are delighted that our Agiflex cream has provided you with so many benefits and met your expectations. We are happy that you recommend it!

Gérard T.

Published on 26/04/2023 à 10h01 following a purchase from 13/04/2023

Perfect

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Response from Laboratoire PRONATUR Published on 27/04/2023

Thank you very much, Gérard! We are delighted that you liked our website.

Jean C.

Published on 26/04/2023 à 07h32 following a purchase from 11/04/2023

Very good

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Response from Laboratoire PRONATUR Published on 26/04/2023

Thank you very much, Jean, for your very positive review! We are happy that you like our website.

Denis L.

Published on 25/04/2023 à 17h53 following a purchase from 14/04/2023

Product as ordered

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Response from Laboratoire PRONATUR Published on 26/04/2023

Thank you very much for your review, Denis! We are happy that the product met your expectations. We hope you enjoy your purchase and visit Laboratoire PRONATUR again.

Marie Helene R.

Published on 24/04/2023 à 16h38 following a purchase from 11/04/2023

Satisfied with the service

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Response from Laboratoire PRONATUR Published on 25/04/2023

Thank you very much, Marie-Hélène, for your very positive review. We are delighted that you were satisfied with our services and that we were able to provide you with a positive experience. We hope to have the pleasure of serving you again very soon!

Josette S.

Published on 24/04/2023 à 15h40 following a purchase from 12/04/2023

The parcel arrived quickly and was well packaged; it was perfect. I still need to wait for the effects of the treatment, which I started recently, before I can really give an opinion!

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Response from Laboratoire PRONATUR Published on 25/04/2023

Thank you very much for your valuable comment, Josette. We are happy that your parcel arrived on time and was well packaged. We look forward to hearing your opinion about the treatment's beneficial effects.

Martine D.

Published on 24/04/2023 à 10h10 following a purchase from 12/04/2023

Very good and effective products

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Response from Laboratoire PRONATUR Published on 25/04/2023

Thank you very much for your positive review! We are happy that our products meet your expectations. We are here if you need any more information.

Suzette S.

Published on 23/04/2023 à 22h08 following a purchase from 12/04/2023

Very satisfied

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Response from Laboratoire PRONATUR Published on 24/04/2023

Thank you very much, Suzette, for taking the time to share your feedback! We are happy that you are satisfied and hope you will continue to enjoy our products and services. Thanks again!

Muriel J.

Published on 23/04/2023 à 21h16 following a purchase from 12/04/2023

I haven't used it long enough to give a favorable opinion of the product.

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Response from Laboratoire PRONATUR Published on 24/04/2023

Thank you, Muriel, for your review. We are happy that you like our website and that you have already seen its benefits so quickly. We hope you will continue using it and enjoy even more benefits for yourself and your family.

Janine B.

Published on 23/04/2023 à 17h45 following a purchase from 12/04/2023

Great product that helps me a lot with shoulder bursitis. My physiotherapist tells me there is nothing better!!!! I don't regret my decision to buy it. I recommend it without hesitation.

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Response from Laboratoire PRONATUR Published on 24/04/2023

Thank you very much, Janine, for your valuable review! We are happy to see that our products are helping you and that your physiotherapist recommends them. Your satisfaction is our top priority!

Sandrine L.

Published on 23/04/2023 à 16h41 following a purchase from 07/04/2023

Perfect.

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Response from Laboratoire PRONATUR Published on 24/04/2023

Thank you very much for your positive review, Sandrine! We are delighted that you were satisfied with our website.

Ginette B.

Published on 23/04/2023 à 15h28 following a purchase from 07/04/2023

Very satisfied with this third order. Ordering on the website was easy, and delivery was fast.

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Response from Laboratoire PRONATUR Published on 24/04/2023

We are delighted that Ginette is so satisfied with her third order, and we are happy that the Laboratoire PRONATUR website is easy to use and that our deliveries are fast. We hope she will order from us again. Thank you for your review and your trust.

Eric F.

Published on 23/04/2023 à 10h19 following a purchase from 12/04/2023

Order received 48 hours later and the product met my expectations.

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Response from Laboratoire PRONATUR Published on 24/04/2023

Thank you very much, Eric! We are delighted that you were satisfied with your order. We do our best to provide quality service. We appreciate you taking the time to share your experience with us.

SAS PLAISIR NATURE SANTE

Founded with a passion for natural health solutions, Laboratoire PRONATUR (SAS Plaisir Nature Santé) develops a wide range of natural dietary supplements and targeted body care products, crafted in France. Combining rigorous expertise in natural active ingredients—such as green clay, essential oils, and plant extracts—the laboratory provides effective holistic programs dedicated to joint comfort, vitality, and overall wellness.

Route de Noves Laboratoire PRONATUR
13210 ST REMY DE PROVENCE

0987325443

[email protected]

83037482300011

https://www.pronatur.fr/