Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 3, 4 and 5 stars

Reset filters
M
Mayousse J.
Rating: 5 out of 5
following a purchase from 12/08/2025
Very good products, effective and not too expensive.
Translated reviews
Response from Laboratoire PRONATUR
Hello Mayousse,

Many thanks for your positive review! We are delighted to hear that our products suit you and that you find them effective and affordable. Your satisfaction is our priority. See you soon on our website!

Kind regards,
The Laboratoire PRONATUR team
F
Francis D.
Rating: 4 out of 5
following a purchase from 14/08/2025
Everything is OK
Translated reviews
J
Josiane D.
Rating: 5 out of 5
following a purchase from 19/08/2025
Package received quickly and satisfied with the product
Translated reviews
Response from Laboratoire PRONATUR
Dear Josiane, thank you sincerely for your glowing review. We are delighted to hear that you received your package quickly and are satisfied with our product. Your satisfaction is our priority, and we hope to count you among our loyal customers. We look forward to serving you again!
L
Lucien S.
Rating: 5 out of 5
following a purchase from 15/08/2025
Intrusive advertising
Translated reviews
Response from Laboratoire PRONATUR
Hello Lucien,

Thank you very much for your feedback and your 5/5 rating. We are sorry to hear that you find our advertising intrusive. Your feedback is valuable and will help us improve our communications. Please feel free to share any suggestions to help us better meet your expectations.

Kind regards,
The Laboratoire PRONATUR team
A
Aurelie R.
Rating: 4 out of 5
following a purchase from 18/08/2025
Nothing to complain about regarding delivery; it was fast. However, the products had no effect on me or my spouse. Based on the reviews, I was really expecting a huge benefit, but unfortunately that was not the case. What a shame.
Translated reviews
Response from Laboratoire PRONATUR
Dear Aurélie, thank you for your feedback about your experience with our website and the fast delivery. We are sorry to hear that the products did not have the expected effect on you and your spouse. Your feedback is valuable and will help us improve our offerings, which is why it would be helpful to discuss this with you over the phone. Please feel free to call us at 06 20 04 53 95 to discuss your expectations and find a solution that works for you.
H
Hervé L.
Rating: 5 out of 5
following a purchase from 14/08/2025
Order processed quickly. Package delivered on the expected date
Translated reviews
Response from Laboratoire PRONATUR
Dear Hervé,

Thank you very much for your 5/5 rating and positive comments. We are delighted to hear that your order was processed quickly and that your package was delivered on time. Your satisfaction is our priority, and we are pleased to have met your expectations. We look forward to serving you again!

Kind regards,
The PRONATUR Laboratory team.
M
Marie Christine B.
Rating: 5 out of 5
following a purchase from 17/08/2025
Very good product
Translated reviews
Response from Laboratoire PRONATUR
Dear Marie Christine,

Thank you very much for your five-star rating and positive feedback on our products. Your satisfaction is our priority, and we are delighted to know that you appreciate what we offer. Please don't hesitate to contact us if you have any questions or need anything in the future.

Best wishes,
The PRONATUR Laboratory team
S
Sébastien P.
Rating: 5 out of 5
following a purchase from 17/08/2025
Order received on time. Effective products
Translated reviews
Response from Laboratoire PRONATUR
Hello Sébastien,

Thank you very much for your positive feedback. We are delighted to hear that your order arrived on time and that our products met your expectations. Your satisfaction is our priority, and your comments encourage us to keep improving our services. Please don't hesitate to contact us again for another order or if you have any questions.

Kind regards,
The PRONATUR Laboratory team
P
Patrick B.
Rating: 5 out of 5
following a purchase from 14/08/2025
Large tube and effective cream.
Translated reviews
Response from Laboratoire PRONATUR
Thank you very much for your positive review, Patrick. We are delighted to hear that you find our cream effective and that the size suits you. Your satisfaction is our priority, and we hope to continue meeting your expectations.
T
Tannai M.
Rating: 5 out of 5
following a purchase from 13/08/2025
Very good, effective product (joint ointment). My sister tried it with my samples and bought some afterward too.
Translated reviews
Response from Laboratoire PRONATUR
Hello TANNAI,

Thank you very much for your very positive feedback and for the trust you place in our products. We are delighted to hear that the joint ointment worked for your sister and encouraged her to make a purchase. Your satisfaction is our priority, and we hope you will continue to enjoy our products. Please don't hesitate to contact us if you need advice or additional samples.

Kind regards,
The PRONATUR Laboratory team
R
Roselyne T.
Rating: 4 out of 5
following a purchase from 11/08/2025
As always, top-notch fast delivery for products that are more than effective and beneficial… I highly recommend them…
Translated reviews
Response from Laboratoire PRONATUR
Dear Roselyne,

Thank you very much for your positive review and recommendation. We are delighted to hear that you appreciate our fast delivery and the effectiveness of our products. Your satisfaction is our priority, and we hope to continue providing you with the best possible service. See you again soon on our website!

Kind regards,
The PRONATUR Laboratory team.
P
Patricia M.
Rating: 5 out of 5
following a purchase from 11/08/2025
Products meet my expectations. Fast delivery
Translated reviews
Response from Laboratoire PRONATUR
Dear Patricia,

Thank you very much for your glowing review. We are delighted to hear that our products met your expectations and that you appreciated our fast delivery service. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.

Kind regards,
The PRONATUR Laboratory team.
D
Dominique G.
Rating: 5 out of 5
following a purchase from 08/08/2025
Good product, really provides relief
Translated reviews
Response from Laboratoire PRONATUR
Hello Dominique,

Thank you very much for your positive review and 5/5 rating. We are delighted to hear that our products provide you with relief and satisfaction. Your feedback is valuable and motivates us to continue offering quality solutions. Please don't hesitate to contact us if you have any questions or specific needs.

Kind regards,
The PRONATUR Laboratory team
D
David T.
Rating: 5 out of 5
following a purchase from 06/08/2025
Great
Translated reviews
Response from Laboratoire PRONATUR
Dear David,

Thank you very much for your positive review! Your satisfaction is our priority, and we are delighted that you had a great experience with our laboratory. Please don't hesitate to contact us for your future needs.

Kind regards,
The PRONATUR Laboratory team.
R
Rene M.
Rating: 3 out of 5
following a purchase from 08/08/2025
Hello, I paid 6 euros for shipping to have it delivered a day late. Before, I paid 5 euros for shipping and it was delivered on time.
Translated reviews
Response from Laboratoire PRONATUR
Hello Rene,

Thank you for your feedback, and we are sorry to hear that your delivery was delayed. Your satisfaction is our priority, and we are taking your comments into account to improve our shipping service. Please don't hesitate to contact us if you have any other suggestions or needs.
J
Jean Marc L.
Rating: 5 out of 5
following a purchase from 05/08/2025
Received in good condition. The products have not been used yet
Translated reviews
Response from Laboratoire PRONATUR
Hello Jean Marc,

We sincerely thank you for your positive 5/5 rating. We are delighted to hear that your order was received successfully. Please let us know what you think once you have tried our products. Your satisfaction is our priority!

Kind regards,
The PRONATUR Laboratory team
F
Fanny L.
Rating: 5 out of 5
following a purchase from 02/08/2025
Very satisfied with my product, I love it
Translated reviews
Response from Laboratoire PRONATUR
Dear Fanny,

We sincerely thank you for your glowing review and perfect 5/5 rating. We are delighted to hear that you like our product so much. Your satisfaction is our priority, and we hope to continue meeting your expectations with our products. Please don't hesitate to contact us if you have any questions or need anything!

Kind regards,
The PRONATUR Laboratory team.
P
Philippe H.
Rating: 5 out of 5
following a purchase from 04/08/2025
Good product, I can feel the positive effects; I get up less often at night
Translated reviews
Response from Laboratoire PRONATUR
Dear Philippe,

Thank you very much for your glowing review. We are delighted to hear that our product is having positive effects for you. It's wonderful to know that it is helping improve your sleep quality. Please don't hesitate to contact us if you have any questions or need further information.

Kind regards,
The PRONATUR Laboratory team
G
Geneviève D.
Rating: 5 out of 5
following a purchase from 03/08/2025
We have been using the massage gel for over a year and are satisfied with it.
Translated reviews
Response from Laboratoire PRONATUR
Dear Geneviève,

We sincerely thank you for your glowing review and for trusting PRONATUR Laboratory's massage gel. We are delighted to hear that you have been satisfied with it for over a year. Your feedback is valuable and motivates us to continue offering quality products. Please don't hesitate to contact us if you have any questions or specific needs.

Kind regards,
The PRONATUR Laboratory team
P
Pascal R.
Rating: 5 out of 5
following a purchase from 03/08/2025
Very good product
Translated reviews
Response from Laboratoire PRONATUR
Hello Pascal,

Thank you very much for your glowing review and your 5/5 rating. We are delighted to hear that you are satisfied with our products. Your trust and feedback motivate us to keep striving to offer you the best. Please feel free to contact us if you have any questions or needs in the future.

Kind regards,
The Laboratoire PRONATUR team
D
Dominique D.
Rating: 5 out of 5
following a purchase from 02/08/2025
No problems with Pronatur.
Translated reviews
Response from Laboratoire PRONATUR
Hello Dominique,

Thank you very much for your positive feedback! We are delighted to hear that your experience with Laboratoire PRONATUR was satisfactory. Your trust encourages us to continue providing the best possible service.

Kind regards,
The PRONATUR team
B
Bernadette F.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very good product, super effective. I recommend it.
Translated reviews
Response from Laboratoire PRONATUR
Hello Bernadette,

Thank you so much for your positive review and for taking the time to recommend our product! We are delighted to hear that you are satisfied with it. Your trust means a lot to us.

See you soon at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
S
Sandrine F.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very good product, I would recommend it.
Translated reviews
Response from Laboratoire PRONATUR
Dear Sandrine, thank you very much for your positive 5/5 rating. We are delighted to hear that you are satisfied with our product and would be delighted to welcome you back to the Laboratoire PRONATUR website. Please feel free to let us know if you have any needs or questions in the future.
P
Philippe J.
Rating: 5 out of 5
following a purchase from 07/07/2025
Very good
Translated reviews
Response from Laboratoire PRONATUR
Dear Philippe,

Thank you very much for your positive review and your 5/5 rating. We are delighted to know that you are satisfied with our products and services. Your satisfaction is our priority, and we hope to continue meeting your expectations.

Kind regards,
The Laboratoire PRONATUR team
A
Anne-Catherine G.
Rating: 5 out of 5
following a purchase from 27/07/2025
Very satisfied with the products and the fast delivery. Thank you.
Translated reviews
Response from Laboratoire PRONATUR
Dear Anne-Catherine,

Thank you very much for your glowing review! We are delighted to hear that you are satisfied with our products and the speed of our service. Your satisfaction is our priority, and we hope to see you again soon on our website.
F
Fabrice C.
Rating: 5 out of 5
following a purchase from 26/07/2025
Perfect
Translated reviews
Response from Laboratoire PRONATUR
Hello Fabrice,

Thank you very much for your glowing review! We are delighted that you had a positive experience with our website. Your satisfaction is our greatest reward.

See you soon at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
A
Andre U.
Rating: 5 out of 5
following a purchase from 25/07/2025
I would like to thank Ptonatur for their range of very effective products, which I have been using for over a year
Translated reviews
Response from Laboratoire PRONATUR
Dear Andre,

We sincerely thank you for your glowing comment and perfect rating. We are delighted to hear that you appreciate the effectiveness of our products and have trusted us for over a year. Your satisfaction is our priority, and we hope to continue meeting your expectations.

Kind regards,
The PRONATUR Laboratory team
C
Christine P.
Rating: 5 out of 5
following a purchase from 23/07/2025
Very good, high-quality and natural products
Translated reviews
Response from Laboratoire PRONATUR
Dear Christine,

We sincerely thank you for your glowing review of our products. Your satisfaction is our priority, and we are delighted to know that you appreciate the quality and natural character of our products. Please feel free to contact us if you have any questions or need anything else.
J
Jean Noel T.
Rating: 5 out of 5
following a purchase from 18/07/2025
Great product, very effective, I love it
Translated reviews
Response from Laboratoire PRONATUR
Hello Jean Noël,

Thank you very much for your warm review and perfect rating! We are delighted that you like our products and find them effective. Your satisfaction is our priority. Please feel free to contact us if you have any questions or need anything.

Kind regards,
The PRONATUR Laboratory team
B
Brigitte N.
Rating: 5 out of 5
following a purchase from 22/07/2025
Fast delivery and as described
Translated reviews
Response from Laboratoire PRONATUR
Dear Brigitte,

We sincerely thank you for your glowing review and for giving us the highest rating. We are delighted to hear that you appreciated the speed and accuracy of our delivery. Your satisfaction is our priority, and we will always be here to offer you the best possible service.

Kind regards,
The PRONATUR Laboratory team
M
Marie Dominique S.
Rating: 5 out of 5
following a purchase from 23/07/2025
Order delivered on time.
Translated reviews
Response from Laboratoire PRONATUR
Dear Marie Dominique,

Thank you very much for your positive feedback. We are delighted to hear that your order was delivered on time. Your satisfaction is our priority, and we are committed to continuing to provide you with quality service.

Kind regards,
The Laboratoire PRONATUR team.
M
Marinette B.
Rating: 5 out of 5
following a purchase from 17/07/2025
Perfect, the order arrived very quickly
Translated reviews
Response from Laboratoire PRONATUR
Dear Marinette,

Thank you very much for your positive review and your 5/5 rating. We are delighted to hear that your order arrived quickly and that you are satisfied with our service. Your satisfaction is our priority, and we hope to see you again soon on our website.

Kind regards,
The Laboratoire PRONATUR team
J
Jean Marc C.
Rating: 5 out of 5
following a purchase from 20/07/2025
Delivery as ordered
Translated reviews
Response from Laboratoire PRONATUR
Hello Jean Marc,

Thank you very much for your positive feedback! We are delighted to hear that your delivery matched your order. Your satisfaction is our priority. Please do not hesitate to contact us for your future needs!

Kind regards,
The Laboratoire PRONATUR team
L
Ludivine L.
Rating: 5 out of 5
following a purchase from 17/07/2025
Very good product, I highly recommend it.
Translated reviews
Response from Laboratoire PRONATUR
Dear Ludivine,

We sincerely thank you for your glowing review and your 5/5 rating! We are delighted to hear that you are satisfied with our product and highly recommend it. Your trust is our greatest reward, and we are committed to continuing to offer you quality products.

Kind regards,
The Laboratoire PRONATUR team.
S
Sylvie H.
Rating: 5 out of 5
following a purchase from 17/07/2025
Fast delivery. I really appreciate these products for their natural ingredients and the well-being they provide.
Translated reviews
Response from Laboratoire PRONATUR
Dear Sylvie,

We sincerely thank you for your glowing review and positive feedback on our Laboratoire PRONATUR website. We are delighted to hear that our natural products bring you satisfaction and well-being. Your trust is our greatest reward.
S
Sabine S.
Rating: 5 out of 5
following a purchase from 15/07/2025
It's a very good product
Translated reviews
Response from Laboratoire PRONATUR
Hello Sabine,

Thank you very much for your positive feedback and your 5/5 rating! We are delighted that you enjoy our products. Your satisfaction is our priority.

Kind regards,
The Laboratoire PRONATUR team
L
Laurent M.
Rating: 5 out of 5
following a purchase from 10/07/2025
Great, very good products, thank you so much
Translated reviews
Response from Laboratoire PRONATUR
Dear Laurent,

Thank you very much for your glowing review and your 5/5 rating. We are delighted to hear that you are completely satisfied with our products. Your satisfaction is our priority, and your encouragement motivates us to keep offering the very best. Please do not hesitate to contact us if you have any questions or specific needs.

Kind regards,
The Laboratoire PRONATUR team
J
Jacqueline B.
Rating: 5 out of 5
following a purchase from 15/07/2025
Nothing to say!!! Perfect, thank you
Translated reviews
Response from Laboratoire PRONATUR
Dear Jacqueline,

We warmly thank you for your positive feedback! We are delighted that you had a perfect experience with our laboratory. Your satisfaction is our priority. See you very soon!

Kind regards,
The Laboratoire PRONATUR team
S
Sylvie P.
Rating: 5 out of 5
following a purchase from 16/07/2025
Perfect
Translated reviews
Response from Laboratoire PRONATUR
Hello Sylvie,

Thank you very much for your positive review and 5-star rating! We are delighted that you like our website. Your satisfaction is our priority. Please feel free to visit us again!

Kind regards,
The PRONATUR team
C
Catherine G.
Rating: 5 out of 5
following a purchase from 12/07/2025
Satisfied with the products purchased
Translated reviews
Response from Laboratoire PRONATUR
Dear Catherine, we sincerely thank you for your glowing review and perfect 5/5 rating. We are delighted to hear that you are satisfied with the products you purchased from Laboratoire PRONATUR. Your satisfaction is our priority, and we hope to see you again very soon for more positive experiences.
We use cookies for audience measurement and improving user experience.