Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 3, 4 and 5 stars

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V
Veronique V.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very good.
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Response from Laboratoire PRONATUR
Thank you for your positive review! We are delighted that our laboratory met your expectations. Please feel free to contact us if you have any other questions or needs.
B
Bernadette S.
Rating: 5 out of 5
following a purchase from 06/12/2024
I order regularly. Deliveries are fast. The products suit me perfectly.
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Response from Laboratoire PRONATUR
Thank you very much for your loyalty and trust, Bernadette! We are delighted to know that our products meet your expectations. See you soon on our website!
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Isabelle M.
Rating: 5 out of 5
following a purchase from 05/12/2024
Delivery time was met.
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Response from Laboratoire PRONATUR
Thank you for your positive review. We are delighted to have met your expectations regarding delivery times. We make it a priority to meet our deadlines and provide our customers with fast, efficient service. Thank you again for trusting our PRONATUR laboratory.
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Edith H.
Rating: 5 out of 5
following a purchase from 03/12/2024
Fast delivery.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Edith! We make it a priority to provide our customers with fast delivery. We look forward to seeing you again on our website.
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Chantal V.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very satisfied with the products received and the fast delivery.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Chantal! We are delighted that you are satisfied with the quality of our products and our fast delivery service. We hope to see you again soon on our website.
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Jean C.
Rating: 5 out of 5
following a purchase from 05/12/2024
Hello, I received 4 boxes. One is missing, thank you.
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Response from Laboratoire PRONATUR
Hello Jean, thank you for your positive feedback about the Laboratoire PRONATUR website. We are sorry about the delivery problem with your order and will resolve it quickly. Please don't hesitate to contact us if you have any other questions or comments. Thank you again for your trust!
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Marie S.
Rating: 5 out of 5
following a purchase from 05/12/2024
Order received quickly. Excellent service.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about Laboratoire PRONATUR! We are delighted that your order was delivered quickly and that you were completely satisfied with our service. See you soon!
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Fanny L.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very satisfied with my products, thank you
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Response from Laboratoire PRONATUR
Thank you for your positive review of our website. We are delighted that our products suit you. See you soon at Laboratoire PRONATUR!
M
Murielle A.
Rating: 5 out of 5
following a purchase from 03/12/2024
Two checks were cashed even though it was supposed to be in two installments
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Response from Laboratoire PRONATUR
Hello Murielle, thank you for your review of our Laboratoire PRONATUR website. We are sorry for this inconvenience and have filed an internal complaint to understand what may have happened. Thank you for your understanding.
The Laboratoire PRONATUR team.
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Docteur Daniel V.
Rating: 5 out of 5
following a purchase from 03/12/2024
Excellent as always
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Response from Laboratoire PRONATUR
Thank you, we are delighted that you are satisfied with our services. See you soon!
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Solfato V.
Rating: 4 out of 5
following a purchase from 03/12/2024
I've bought from Pronatur several times and am very satisfied. A cream that relieves me very quickly.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback on our products. We are delighted to know that you are satisfied with them. This encourages us to continue offering quality products that meet our customers' needs. We hope to see you again soon on our website!
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Johnny M.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very good
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback on our website. We are delighted that you enjoyed your experience with Laboratoire PRONATUR. We will continue to provide quality products and a high level of customer service. Thank you for your trust, and see you soon on our website.
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Francoise P.
Rating: 5 out of 5
following a purchase from 30/11/2024
Quality product
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Response from Laboratoire PRONATUR
Thank you for your positive feedback. We are delighted that our product suits you. Feel free to restock from our PRONATUR laboratory to enjoy our quality products.
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Marcel J.
Rating: 5 out of 5
following a purchase from 29/11/2024
Product meets our expectations.
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Response from Laboratoire PRONATUR
Thank you, Marcel, for your positive review of Laboratoire PRONATUR. We are delighted to know that our product met your expectations. Please contact us if you need any further information. Thank you again for your trust.
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Arlette V.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very good product
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Response from Laboratoire PRONATUR
Thank you very much for your review of our Laboratoire PRONATUR website. We are delighted that you are satisfied with our product! Please feel free to share your experience with our products in the future. Thank you again for your trust.
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Daniel D.
Rating: 5 out of 5
following a purchase from 29/11/2024
Great, I've been ordering for several months, even a year, and I share it with friends. Very satisfied with the results
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Response from Laboratoire PRONATUR
Thank you for your trust, Daniel! We are delighted that our laboratory's products satisfy you and your loved ones. Please continue recommending us; we are always here to listen and meet your needs. See you soon on the PRONATUR website!
C
Catherine D.
Rating: 5 out of 5
following a purchase from 28/11/2024
Perfect as usual. Quality products, fast delivery
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Response from Laboratoire PRONATUR
Thank you very much, Catherine, for your positive review of our Laboratoire PRONATUR website! We are delighted to read that you are satisfied with the quality of our products and the speed of our delivery service. We always strive to offer our customers the very best. Thank you again for your trust and loyalty! See you soon on our website!
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Laurence A.
Rating: 5 out of 5
following a purchase from 26/11/2024
Very good French products. They also have an advisor who gives good advice about their products.
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Response from Laboratoire PRONATUR
Thank you for your positive review of our PRONATUR laboratory. We are delighted that our products suit you and that you appreciated our advisor's recommendations. We remain at your disposal for any other questions or advice. We look forward to seeing you again as a customer!
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Valerie R.
Rating: 5 out of 5
following a purchase from 27/11/2024
Very satisfied with the products
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback! We are delighted that you liked our products and that they met your expectations. Please feel free to share your experience with those close to you. Thank you again for your trust and loyalty.
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Bernadette R.
Rating: 5 out of 5
following a purchase from 01/12/2024
Everything is perfect: the products, the orders, and the fast delivery. Thank you. Kind regards.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback! We are delighted that you are satisfied with our products and our fast delivery service. We will continue to provide quality products to meet your needs. Kind regards.
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Claudine S.
Rating: 5 out of 5
following a purchase from 28/11/2024
I am very satisfied with this product.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of our product! We are delighted to hear that you are fully satisfied with our PRONATUR laboratory. Your satisfaction is our greatest reward. Thanks again, and please feel free to share your experience with those close to you!
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Genevieve V.
Rating: 5 out of 5
following a purchase from 28/11/2024
Completely satisfied with Pronatur products
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Response from Laboratoire PRONATUR
Thank you very much for trusting our products. We are delighted to hear that you are completely satisfied, and we will continue to do our best to meet your expectations. Thank you again for your recommendation.
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Antoine B.
Rating: 5 out of 5
following a purchase from 01/12/2024
I recommend it.
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Response from Laboratoire PRONATUR
Hello ANTOINE, thank you for your recommendation! We are delighted to hear that you are satisfied with our PRONATUR laboratory. Please get in touch if you need our services. See you soon!
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Nicole C.
Rating: 5 out of 5
following a purchase from 28/11/2024
Very good product that provides quick relief.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback. We are delighted that our product provides you with quick relief. We work every day to offer our customers quality products. See you soon!
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Andre U.
Rating: 5 out of 5
following a purchase from 25/11/2024
Agyflex massage gel is effective and practical to use, as is the green clay poultice. I recommend this product to everyone for muscle stiffness.
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Response from Laboratoire PRONATUR
Thank you very much for your recommendation and for trusting our Agyflex and Green Clay products. We are delighted to hear that our products have been effective for your muscle stiffness. Please feel free to contact us if you have any other muscle wellness needs.
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Anne-Josephine H.
Rating: 5 out of 5
following a purchase from 25/11/2024
Fast delivery, very happy.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our PRONATUR laboratory. We are glad we were able to meet your expectations by delivering your order quickly. See you soon!
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Françoise M.
Rating: 5 out of 5
following a purchase from 23/11/2024
Fast delivery. Good product.
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Response from Laboratoire PRONATUR
Thank you, Françoise, for your positive feedback! We are delighted that you appreciated our service and are happy that our product suits you. We hope to see you again on our website soon.
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Josiane G.
Rating: 5 out of 5
following a purchase from 23/11/2024
Very happy with the delivery and, of course, with the products.
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Response from Laboratoire PRONATUR
Thank you very much for your positive comment, Josiane. We are glad that you are satisfied with our delivery service and our products. Please don't hesitate to contact us if you need anything else. We look forward to seeing you again on our website.
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Rodolphe A.
Rating: 5 out of 5
following a purchase from 22/11/2024
Great
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback. We are delighted that our PRONATUR laboratory has met your expectations. We will continue to do everything we can to satisfy you. We look forward to seeing you again.
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Nathalie C.
Rating: 5 out of 5
following a purchase from 22/11/2024
I am a massage therapist and have been using AGYFLEX massage gel alongside my oils for a few years. It is perfect for my clients and me. In summer, this gel provides a real cooling sensation in the crooks of the elbows and on the legs. I recommend this product; it's a must-have for well-being.
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Response from Laboratoire PRONATUR
Thank you, Nathalie, for your positive review of our AGYFLEX massage gel! We are delighted to know that it gives you a real cooling sensation and that your clients enjoy it too. We will continue to provide quality products for your well-being and that of your clients. We look forward to seeing you again at our PRONATUR laboratory!
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Valérie G.
Rating: 5 out of 5
following a purchase from 24/11/2024
The ointment and poultice are excellent!
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Response from Laboratoire PRONATUR
Thank you for your rating and positive review on our website. Our team is delighted to know that our products have been effective for you. Please don't hesitate to contact us if you have any other needs when it comes to natural products.
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Elisabeth D.
Rating: 5 out of 5
following a purchase from 23/11/2024
Always delighted with the products.
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Response from Laboratoire PRONATUR
We are delighted to know that you are always satisfied with our products. This encourages us to continue offering you quality products. Thank you for your loyalty!
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Daniel L.
Rating: 5 out of 5
following a purchase from 22/11/2024
Very effective product.
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Response from Laboratoire PRONATUR
Thank you for your positive review of our PRONATUR laboratory! We are delighted that our products meet your expectations. Please feel free to contact us if you need more information about our products.
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Nicole B.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very good and effective product.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of our website and products. We are happy to know that you enjoy our products and find them effective. We continue to work hard to offer our customers quality products. Please feel free to share your experience with your loved ones and visit our website again to discover our new products. Thank you again for your trust and support. We wish you a pleasant day.
C
Christine R.
Rating: 5 out of 5
following a purchase from 18/11/2024
A customer for several years.
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Response from Laboratoire PRONATUR
Thank you very much for your loyalty and trust, Christine! We are delighted to know that you are satisfied with our services. We will continue to provide you with the quality you deserve. See you soon!
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Pierrette M.
Rating: 5 out of 5
following a purchase from 19/11/2024
Very satisfying. Provides good relief.
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Response from Laboratoire PRONATUR
Thank you, Pierrette, for your positive comment on our website! We are delighted to know that you are satisfied with our products and that they provide effective relief. Please feel free to contact us if you need advice or further information about our products. Thank you again for your trust!
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Éric E.
Rating: 5 out of 5
following a purchase from 20/11/2024
Very good, effective products.
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Response from Laboratoire PRONATUR
Thank you for your positive review of our PRONATUR laboratory, Éric! We are delighted that you like our products and find them effective. We will continue working hard to offer you quality products!
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Vincent G.
Rating: 5 out of 5
following a purchase from 15/11/2024
I am very satisfied with Pronatur cream. I apply it morning and evening, and the results are very beneficial. I recommend it.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback on our Pronatur cream! We are delighted to know that it is giving you beneficial results, and we thank you for your recommendation. We hope to continue meeting your expectations.
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Brigitte B.
Rating: 4 out of 5
following a purchase from 18/11/2024
Great product.
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Response from Laboratoire PRONATUR
Thank you very much, Brigitte, for your positive review of our PRONATUR laboratory! We are delighted that you liked our product and hope to continue meeting your expectations in the future. See you soon!
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Claude P.
Rating: 5 out of 5
following a purchase from 18/11/2024
If I keep taking AGYflex, it's because I'm satisfied with it so far. Otherwise, I would already have replaced it, as I did with a previous laboratory whose name I won't mention. So, no problems with this AGYflex for now.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback. We are delighted that you are satisfied with the AGYflex product! Please feel free to contact us if you have any questions or suggestions to help us improve our product even further. We appreciate your loyalty and your trust in our PRONATUR laboratory.
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