The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
Thank you for your trust, Michèle! We are delighted to hear that you are satisfied with our fast delivery service. Please feel free to contact us if you need help with a future order. Thank you again for your positive feedback!
M
Michele T.
Rating: 5 out of 5
following a purchase from 05/01/2024
Everything is fine
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback; it really means a lot to us! We are happy that you are completely satisfied with our website. Please feel free to contact us if you need any additional information. Have a lovely day!
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Françoise C.
Rating: 5 out of 5
following a purchase from 05/01/2024
Hello, on the very day I received the package, I used the gel and I can say that it relieved me. My pain is in my shoulder and arm. I use it twice a day. I highly recommend this product.
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Response from Laboratoire PRONATUR
Thank you, Françoise, for your positive review of our product! We are delighted to hear that it was able to relieve the pain in your shoulder and arm. We also thank you for your recommendation and for trusting our laboratory. We hope to continue satisfying you with our products in the future. Thanks again, and take care!
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Fabienne F.
Rating: 5 out of 5
following a purchase from 07/01/2024
Very satisfied with the products I ordered; my joint pain eased quickly.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Fabienne! We are delighted that our products brought you quick relief. Please feel free to contact us if you need other products for your joints. Have a nice day!
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Pierrette M.
Rating: 4 out of 5
following a purchase from 04/01/2024
It perfectly relieves my husband's joint pain (thumb and vertebrae around the kidneys). Massage gel highly recommended!
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Response from Laboratoire PRONATUR
Thank you for your positive review of the Laboratoire PRONATUR website! We are delighted that our massage gel effectively relieves your husband's joint pain. Thank you for your recommendation; we are happy to have been able to help. Please feel free to contact us if you need other products to support your health and well-being.
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Lény S.
Rating: 5 out of 5
following a purchase from 01/01/2024
Perfect
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of the Laboratoire PRONATUR website. We are delighted that you were satisfied with our products and services. We will be happy to welcome you back to our website and meet all your needs for quality natural products. Thank you again for your trust and loyalty.
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Marie-Noëlle B.
Rating: 5 out of 5
following a purchase from 04/01/2024
Great product that I have been using for a year
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback on our product. We are delighted to hear that it has worked well for you for a year. Please feel free to contact us if you need more information about our products. Thank you again for trusting our PRONATUR laboratory.
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Valérie A.
Rating: 5 out of 5
following a purchase from 03/01/2024
Top-notch products for relieving the pain from my shoulder tendinitis.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Valérie! We are delighted that our products were able to relieve your pain. Please feel free to contact us if you need any further advice about your shoulder tendinitis. Have a nice day!
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Geneviève L.
Rating: 5 out of 5
following a purchase from 04/01/2024
Fast shipping and effective product
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback! We are delighted to hear that you were satisfied with our service and products. We will continue working hard to offer you fast shipping and effective products. Thank you again for your trust and loyalty to Laboratoire PRONATUR.
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Joel B.
Rating: 5 out of 5
following a purchase from 03/01/2024
I have been applying the cream for four days, and the tendinitis in my shoulder is much less painful.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Joel! We are delighted that our cream was able to relieve your tendinitis in such a short time. We hope your pain continues to decrease and that you can resume your activities without discomfort. Please keep us updated on your progress. Thank you for trusting our PRONATUR laboratory!
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Marie-Claire A.
Rating: 5 out of 5
following a purchase from 03/01/2024
As always, very satisfied with Laboratoire PRONATUR.
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Response from Laboratoire PRONATUR
Thank you very much for your loyalty and trust, Marie-Claire. We are delighted that our products continue to meet all your expectations. We look forward to counting you among our long-standing satisfied customers.
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Rogeleine R.
Rating: 5 out of 5
following a purchase from 02/01/2024
Very good products.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback on our products! We are delighted to hear that you are satisfied with them. Please feel free to contact us if you need any advice or further information. See you soon!
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Andre G.
Rating: 4 out of 5
following a purchase from 04/01/2024
Product lived up to my expectations.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our product. We are delighted that it met your expectations. Please do not hesitate to contact us if you have any other requests.
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Suzane R.
Rating: 5 out of 5
following a purchase from 03/01/2024
I am satisfied, thank you
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Response from Laboratoire PRONATUR
Thank you for your trust! We are delighted to have satisfied you.
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Antoine C.
Rating: 4 out of 5
following a purchase from 02/01/2024
Good product, but not enough ointment in the tube
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Response from Laboratoire PRONATUR
Hello ANTOINE, thank you for your feedback about our product. We are glad you appreciated its quality. We have noted your comment about the amount in the tube and will take it into account in future product development as we consider a larger tube. Thank you for your loyalty to our brand. We remain at your disposal if you have any questions. Have a lovely day.
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Agnes P.
Rating: 5 out of 5
following a purchase from 04/01/2024
Delivered quickly
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, AGNES! We are delighted that you received your order on time and hope to see you again soon on our website. Have a lovely day!
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Brigitte L.
Rating: 5 out of 5
following a purchase from 04/01/2024
I am very satisfied with my order. I will place another order without hesitation.
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Response from Laboratoire PRONATUR
Thank you very much, Brigitte, for your positive feedback about our Laboratoire PRONATUR website! We are delighted that you are satisfied with your order, and we will be happy to serve you again when you place your next order. Thank you again for your trust and loyalty!
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Annie V.
Rating: 5 out of 5
following a purchase from 02/01/2024
The product made me feel better; time will tell
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our product. We are delighted that it has benefited you, and hope you will continue to enjoy its benefits over the long term. Thank you again, and see you soon!
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Suzanne B.
Rating: 4 out of 5
following a purchase from 03/01/2024
I haven't tried the poultices much yet.
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Response from Laboratoire PRONATUR
Hello Suzanne, thank you for your feedback about our Laboratoire PRONATUR website. We are delighted to know that you have had your first experience with our poultices. Please feel free to share your experience with us; it will help us improve our products. Have a lovely day!
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Yannick G.
Rating: 5 out of 5
following a purchase from 03/01/2024
Very good product. I had my doubts about it, but I have to admit I'm surprised
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Response from Laboratoire PRONATUR
Thank you for your positive feedback. We are delighted that our product exceeded your expectations. Please do not hesitate to contact us if you need more information.
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Sandrine V.
Rating: 5 out of 5
following a purchase from 02/01/2024
Great cream that really relieves pain
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Response from Laboratoire PRONATUR
Hello Sandrine, we are delighted that our cream suits you and provides real relief. Thank you for sharing your feedback with us. Please do not hesitate to contact us if you need any further advice about our products. We look forward to seeing you again on our website. Best regards, the Laboratoire PRONATUR team.
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Pierre-Stéphane L.
Rating: 4 out of 5
following a purchase from 28/12/2023
As described in what we had read and seen, thank you
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Response from Laboratoire PRONATUR
Thank you, Pierre-Stéphane, for your positive feedback about our website. We are delighted to see that our content meets your expectations. We will continue working to provide you with accurate and relevant information. Thank you again for your trust!
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Genevieve V.
Rating: 5 out of 5
following a purchase from 01/01/2024
Nothing to report, everything is fine
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Response from Laboratoire PRONATUR
I am delighted to read such positive feedback about our website. We are happy to know that everything meets your expectations. We are committed to providing our customers with the best possible service. Please do not hesitate to contact us if you need help or further information. Thank you again for your trust.
P
Patricia H.
Rating: 5 out of 5
following a purchase from 31/12/2023
Fast, reliable shipping
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Response from Laboratoire PRONATUR
Thank you, Patricia, for your positive feedback about our Laboratoire PRONATUR website! We are delighted that you appreciated our fast and reliable shipping. We do everything we can to satisfy our customers. We look forward to seeing you again on our website. Best regards.
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Jean Claude L.
Rating: 5 out of 5
following a purchase from 29/12/2023
Received quickly! I’ve been using it for 8 days, but there’s no noticeable result…
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Response from Laboratoire PRONATUR
Thank you for your review of our Laboratoire PRONATUR website. We’re delighted that you received your order quickly. As for the results, it’s important to note that everyone reacts differently to natural products, and it can sometimes take a little longer to see positive effects. We recommend continuing to use our products regularly and following the instructions for use to achieve better results. Please don’t hesitate to contact us if you have any further questions or concerns. Thank you again for trusting our laboratory.
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Dominique G.
Rating: 5 out of 5
following a purchase from 31/12/2023
They make a very good clay cream that really relieves my pain, especially at night with this slight chill that’s gradually setting in. I recommend it.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of our clay cream! We’re delighted that it effectively relieves you and is suitable for cooler nights. Your satisfaction is our priority, so please don’t hesitate to contact us again if you need more. Thank you for your recommendation!
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Christa L.
Rating: 5 out of 5
following a purchase from 30/12/2023
Really effective!
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Response from Laboratoire PRONATUR
Thank you for trusting our laboratory and for your positive feedback. We’re delighted to hear that our products are effective for you. Please don’t hesitate to contact us if you need more information or advice. We’re always here to provide you with the best possible service. See you soon on our website!
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Elisabeth D.
Rating: 5 out of 5
following a purchase from 02/01/2024
Just what I needed for my back pain, so it was a very useful purchase.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback. We’re delighted that our product was able to relieve you. Please feel free to share your thoughts on our other products.
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Myriam G.
Rating: 5 out of 5
following a purchase from 01/01/2024
The ointments are very effective on my knee, which often swells during long walks. After just a little massage, the swelling goes down overnight.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Myriam. We’re delighted to hear that our ointment helps relieve your knee. Please feel free to keep using it regularly to prevent the swelling.
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Marcel W.
Rating: 5 out of 5
following a purchase from 29/12/2023
Very good product!
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Response from Laboratoire PRONATUR
Thank you very much for your positive review! We’re delighted to read that you’re satisfied with our product. We work hard to offer quality products, and we’re happy to see that this is reflected in your experience. Thank you again for trusting our PRONATUR laboratory.
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Jean L.
Rating: 5 out of 5
following a purchase from 30/12/2023
Very good. Effective.
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Response from Laboratoire PRONATUR
Thank you very much, Jean, for your positive feedback about our Laboratoire PRONATUR website. We’re delighted to hear that you were satisfied with our products and services. We’ll continue doing our best to ensure your complete satisfaction. See you soon on our website!
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Claudine S.
Rating: 5 out of 5
following a purchase from 03/01/2024
Hello. Very satisfied with my purchase. I love the texture, and the scent is very pleasant. I’ll order again. Thank you.
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Response from Laboratoire PRONATUR
Thank you for your positive message, Claudine. We’re delighted that you like our product, and we appreciate your loyalty. Please feel free to share your experience with those around you. See you soon!
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Guy P.
Rating: 5 out of 5
following a purchase from 01/01/2024
Order delivered on the expected date, no problems.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Guy! We’re delighted that your order was delivered on time and that there were no problems. We hope to see you again soon on our website.
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Marcel J.
Rating: 5 out of 5
following a purchase from 31/12/2023
It’s easy to order on the website, and quality products are delivered quickly.
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Response from Laboratoire PRONATUR
Thank you for your positive review of our Laboratoire PRONATUR website! We’re glad you appreciated our ordering service and fast delivery, as well as the quality of our products. We hope to see you again soon on our website!
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Didier C.
Rating: 5 out of 5
following a purchase from 01/01/2024
Great product. It helped me a lot in recovering from a fractured collarbone. I love it!!
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Response from Laboratoire PRONATUR
We’re delighted to hear that our product was able to help you during your recovery from a fractured collarbone. Thank you for your positive feedback and for trusting our brand. We hope to continue meeting your health and wellness needs. Please don’t hesitate to contact us if you need more information about our products. Thanks again for your positive review.
C
Corinne S.
Rating: 3 out of 5
following a purchase from 30/12/2023
Nothing to complain about with the product, except that I ordered two tubes at full price and the next day there was an offer where the second one was free, so, well! You trust them, order two tubes with your first order, and then you see this!! Disgraceful.
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Response from Laboratoire PRONATUR
Thank you for your positive review of the product. You probably saw an advertisement on Facebook that is more than three years old and that we stopped sponsoring a long time ago. However, social media users continue to share it and spread it, as does Google. Of course, we could stop the listing by clicking a button, but we choose not to, out of respect. And even if it were a new promotion, what should we do about previous orders? If you have a solution, we’re all ears. We wish you a very happy new year, and we would still like to apologize if this promotion, which is still circulating, upset you. Customer Service.
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Lionel L.
Rating: 5 out of 5
following a purchase from 31/12/2023
Recommended ointment. I had severe pain, and now it's gone.
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Response from Laboratoire PRONATUR
I’m delighted that our ointment was able to relieve you. Thank you for your trust and positive feedback! Please don’t hesitate to contact us again if you need anything.
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Béatrice D.
Rating: 5 out of 5
following a purchase from 02/01/2024
Very good product
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our website and product. We're delighted that you liked our product, and we thank you for trusting our laboratory. Please don't hesitate to contact us if you have any other questions or needs. See you soon!
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Nadège P.
Rating: 5 out of 5
following a purchase from 31/12/2023
Fast delivery
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Response from Laboratoire PRONATUR
Thank you, Nadège! We're delighted that you appreciated how quickly our delivery service operates. One of our main goals is to satisfy our customers by providing a pleasant and efficient shopping experience. We hope to see you again on our website soon.
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Danielle C.
Rating: 5 out of 5
following a purchase from 31/12/2023
Perfect
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about the Laboratoire PRONATUR website! We're delighted that you were satisfied with our products and services. We'll continue striving to offer you the very best. Thank you again for your trust.
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