The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
Thank you very much for your glowing review! We are delighted that you are satisfied with our products. Your support as a pharmacist is greatly appreciated and motivates us to keep offering the best. See you soon!
B
Bernadette S.
Rating: 5 out of 5
following a purchase from 03/03/2026
I have been ordering from this website for several years now. Deliveries are fast. The products suit me perfectly, especially the AGYFLEX massage gel.
Translated reviews
Response from Laboratoire PRONATUR
Dear Bernadette,
We warmly thank you for your glowing review and your loyalty to Laboratoire PRONATUR. We are delighted to hear that our products, especially the AGYFLEX massage gel, meet your expectations. Your satisfaction is our priority, and we remain committed to providing you with fast, high-quality service. We look forward to your next orders!
Kind regards,
The PRONATUR team
J
Jean Luc L.
Rating: 4 out of 5
following a purchase from 03/03/2026
good
Translated reviews
Response from Laboratoire PRONATUR
Hello Jean Luc,
We sincerely thank you for taking the time to share your review on our website. We are delighted to know that you had a positive experience with Laboratoire PRONATUR. If you have any suggestions or comments to help us improve our services, please feel free to share them with us. We look forward to seeing you again soon!
Kind regards,
The Laboratoire PRONATUR team
B
Béatrice P.
Rating: 5 out of 5
following a purchase from 02/03/2026
Very good product and excellent customer service
Translated reviews
Response from Laboratoire PRONATUR
Dear Béatrice,
We sincerely thank you for your glowing review and your 5/5 rating! We are delighted to hear that our products and customer service met your expectations. Your satisfaction is our priority, and we hope to see you again on our website soon.
Kind regards,
The Laboratoire PRONATUR team
J
Joëlle P.
Rating: 5 out of 5
following a purchase from 02/03/2026
Order received very quickly. Very good experience. Thank you.
Translated reviews
Response from Laboratoire PRONATUR
Dear Joëlle,
We warmly thank you for your glowing review and your 5/5 rating. We are delighted to hear that you received your order quickly and are satisfied with our services. Your satisfaction is our priority, and we hope to see you again on our website soon.
Kind regards,
The Laboratoire PRONATUR team
J
Jean F.
Rating: 5 out of 5
following a purchase from 25/02/2026
Fast delivery and parcel in good condition
Translated reviews
Response from Laboratoire PRONATUR
Hello Jean,
We warmly thank you for your positive review and your 5/5 rating. We are delighted to hear that you appreciated the speed of our delivery and that your parcel arrived in good condition. Your satisfaction is our priority, and we hope to serve you again very soon.
Kind regards,
The Laboratoire PRONATUR team
B
Bievre O.
Rating: 5 out of 5
following a purchase from 27/02/2026
Great products
Translated reviews
Response from Laboratoire PRONATUR
Hello,
We warmly thank you for your review and are delighted that you like our products. Your satisfaction is our greatest reward, especially when it comes from a healthcare professional like you!
Kind regards,
The Laboratoire PRONATUR team
V
Viviane M.
Rating: 3 out of 5
following a purchase from 24/02/2026
The ointment didn't work for me.
Translated reviews
Response from Laboratoire PRONATUR
Hello Viviane,
Thank you for taking the time to share your opinion about our product. We are sorry to hear that it did not meet your expectations. Your feedback is valuable and helps us improve our products. Please feel free to contact us directly to discuss your experience or get personalized advice.
Kind regards,
The Laboratoire PRONATUR team
J
Jacques W.
Rating: 5 out of 5
following a purchase from 24/02/2026
Former user
Translated reviews
Response from Laboratoire PRONATUR
Hello Jacques,
We sincerely thank you for your positive feedback and for taking the time to share your experience with our "Laboratoire PRONATUR" website. Your satisfaction is our priority, and we are delighted to hear that our service met your expectations. If you have any suggestions or questions, please don't hesitate to contact us.
C
Claudine F.
Rating: 5 out of 5
following a purchase from 24/02/2026
Nothing to report.
Translated reviews
Response from Laboratoire PRONATUR
We sincerely thank you, Claudine, for your positive 5/5 rating. Your satisfaction is our priority, and we are delighted that our "Laboratoire PRONATUR" website met your expectations. Please feel free to share any suggestions to help us continue improving your experience.
A
Anik C.
Rating: 5 out of 5
following a purchase from 18/02/2026
Fast delivery and effective product.
Translated reviews
Response from Laboratoire PRONATUR
Hello Anik,
We sincerely thank you for your excellent review and your 5/5 rating. We are delighted to hear that you appreciated our fast delivery service and the effectiveness of our products. Your satisfaction is our priority, and your feedback is a wonderful reward for our team. We look forward to serving you again!
Kind regards,
The Laboratoire PRONATUR team
N
Noelle B.
Rating: 5 out of 5
following a purchase from 08/02/2026
Not enough time to judge the capsules, but Argiflex Super Gel is great.
Translated reviews
Response from Laboratoire PRONATUR
Hello Noelle,
Thank you for your feedback and your positive 5/5 rating! We appreciate your comments about our capsules and are delighted that you are satisfied with Argiflex Super Gel. Your opinion is valuable to us and will help us continue improving our products.
Kind regards,
The Laboratoire PRONATUR team
O
Odile Q.
Rating: 5 out of 5
following a purchase from 17/02/2026
The cushion is very good, but I would need a second one for my car, and it's too expensive.
Translated reviews
Response from Laboratoire PRONATUR
Dear Odile,
We sincerely thank you for your glowing review of our cushion. We are delighted to hear that you are satisfied with it. Regarding your need for a second cushion for your car, we completely understand your concerns about the price. Please do not hesitate to contact us if you have any questions or need anything else.
Kind regards,
The Laboratoire PRONATUR team.
J
Jean Louis I.
Rating: 5 out of 5
following a purchase from 16/02/2026
impeccable service
Translated reviews
Response from Laboratoire PRONATUR
Dear Jean Louis,
Thank you very much for your glowing review and your 5/5 rating. Your satisfaction is our priority, and we are delighted that our service met your expectations. We look forward to serving you again!
Kind regards,
The Laboratoire PRONATUR team
J
Jean L.
Rating: 5 out of 5
following a purchase from 17/02/2026
I have just started the treatment, so I can't give an opinion yet.
Translated reviews
Response from Laboratoire PRONATUR
Hello Jean, we sincerely thank you for your 5/5 rating. Your feedback is valuable, and we hope you will soon experience the benefits of our treatment. Please feel free to share your opinion again once you have had more experience with our products.
C
Chantal G.
Rating: 5 out of 5
following a purchase from 26/01/2026
The first order was lost by the postal service. Pronatur kindly sent me a second parcel, which I eventually received.
Translated reviews
Response from Laboratoire PRONATUR
Dear Chantal, thank you very much for your feedback and your 5 stars. We are delighted to hear that you eventually received your order, and we would like to apologize for the initial inconvenience. Your satisfaction is our priority, and we remain at your disposal should you have any questions in the future.
S
Sylvie R.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very good product
Translated reviews
Response from Laboratoire PRONATUR
Thank you very much for your glowing review, Sylvie. We are delighted to hear that you are satisfied with our products at Laboratoire PRONATUR. Your support is invaluable and encourages us to continue offering the best quality possible.
S
Solfato V.
Rating: 4 out of 5
following a purchase from 08/02/2026
I have placed several orders with Laboratoire Pronatur for Agy Flex massage gel, and I am completely satisfied with it.
Translated reviews
Response from Laboratoire PRONATUR
Hello Solfato,
We sincerely thank you for your positive review and are delighted to hear that you are satisfied with our Agy Flex massage gels. We greatly appreciate your trust and loyalty. Please do not hesitate to contact us if you need any advice or further information.
Kind regards,
The Laboratoire PRONATUR team
Y
Yolande G.
Rating: 4 out of 5
following a purchase from 07/02/2026
Nothing to report
Translated reviews
Response from Laboratoire PRONATUR
Dear Yolande,
We sincerely thank you for your review and for the 4/5 rating you gave our "Laboratoire PRONATUR" website. We are delighted to hear that you had a positive experience. If you have any suggestions or areas for improvement to share, please do not hesitate to let us know so that we can continue to serve you as well as possible.
Kind regards,
The Laboratoire PRONATUR team
A
Anne-Marie C.
Rating: 5 out of 5
following a purchase from 07/02/2026
I received my 2 tubes of Pronature gel. Unfortunately, it doesn't relieve the severe pain in both my knees, even though I use it several times a day.
Translated reviews
Response from Laboratoire PRONATUR
Dear Anne-Marie,
We sincerely thank you for your review and are glad that you received your tubes of gel. However, we are sorry to hear that applying it locally has not yet been enough to relieve the severe pain in your knees. For intense joint discomfort, the targeted action of a topical gel can sometimes have its limits.
In this kind of situation, it can often be very helpful to complement the massage with an internal approach. That is why we recommend combining the gel with a course of Harpagophytum. This plant is known for its powerful natural anti-inflammatory properties. Taken orally, it works in depth to help reduce overall joint inflammation and restore flexibility, working in perfect synergy with the soothing effect of the gel.
Of course, if the pain persists, we encourage you to consult a healthcare professional for advice tailored to your situation.
Your well-being is our priority, and we remain at your disposal if you have any questions. Take care,
The PRONATUR Laboratory team
D
Distri Club M.
Rating: 5 out of 5
following a purchase from 09/02/2026
GREAT PRODUCTS, CAREFULLY AND QUICKLY DELIVERED
Translated reviews
Response from Laboratoire PRONATUR
We sincerely thank you for your glowing review of our website, "Laboratoire PRONATUR." We are delighted that our products and the quality of our delivery service met your expectations. Your satisfaction is our priority, and we hope to welcome you back very soon.
I
Isa A.
Rating: 3 out of 5
following a purchase from 04/02/2026
Incomplete parcel, but the missing items were quickly redelivered
Translated reviews
Response from Laboratoire PRONATUR
Hello Isa,
Thank you for taking the time to share your experience with us. We are sorry to hear that your parcel was incomplete, but we are glad that the missing items were redelivered quickly. Your satisfaction is our priority, and we take your feedback very seriously as we work to improve our services. Please do not hesitate to contact us if you have any other questions or needs.
Kind regards,
The PRONATUR Laboratory team
J
Jean Marc B.
Rating: 5 out of 5
following a purchase from 02/02/2026
Very good products and excellent value for money. Great
Translated reviews
Response from Laboratoire PRONATUR
Hello Jean Marc,
Thank you so much for your positive review! We are delighted that you are satisfied with our products and their value for money. Your support means a lot to us. See you soon on our website!
Kind regards,
The PRONATUR team
M
Michael B.
Rating: 5 out of 5
following a purchase from 06/02/2026
Second order and still just as delighted with the product
Translated reviews
Response from Laboratoire PRONATUR
Hello Michael,
Thank you very much for your glowing review and your loyalty! We are delighted to hear that you are still satisfied with our products. Your satisfaction is our priority.
See you soon on our website!
Kind regards,
The PRONATUR Laboratory team
G
Geneviève D.
Rating: 5 out of 5
following a purchase from 05/02/2026
A small mistake with the parcel was fixed very quickly.
Translated reviews
Response from Laboratoire PRONATUR
Dear Geneviève, thank you sincerely for your feedback. We are delighted to hear that your issue was resolved quickly. Your satisfaction is our priority, and we are pleased that you appreciated our responsiveness. Please feel free to contact us if you need anything else.
C
Christelle T.
Rating: 4 out of 5
following a purchase from 31/01/2026
Perfect
Translated reviews
Response from Laboratoire PRONATUR
Hello Christelle,
Thank you very much for your positive review and 4/5 rating! We are delighted that you had a satisfactory experience with Laboratoire PRONATUR. Your feedback is valuable and encourages us to continue improving our services.
See you soon!
The PRONATUR team
J
Jean-François B.
Rating: 5 out of 5
following a purchase from 02/02/2026
A long-standing habit
Translated reviews
Response from Laboratoire PRONATUR
Hello Mr. Jean-François,
Thank you sincerely for your positive review and 5/5 rating! We are delighted to hear that your experience with Laboratoire PRONATUR was satisfactory and that you have made a habit of using our products. Your trust motivates us to continue improving our services. Please feel free to contact us if you have any questions or needs in the future.
Kind regards,
The Laboratoire PRONATUR team
V
Véronique G.
Rating: 5 out of 5
following a purchase from 31/01/2026
Excellent cream... excellent products!
Translated reviews
Response from Laboratoire PRONATUR
Dear Véronique, thank you sincerely for your glowing review and perfect rating. We are delighted that you are satisfied with our products, and we are committed to continuing to offer you the best quality. We look forward to seeing you again soon on our website!
C
Christian N.
Rating: 5 out of 5
following a purchase from 27/01/2026
Meets my expectations
Translated reviews
Response from Laboratoire PRONATUR
Thank you sincerely for your positive feedback, Christian. We are delighted to hear that our "Laboratoire PRONATUR" website met your expectations. Please feel free to contact us if you have any other questions or needs; we are here to help.
B
Blandine M.
Rating: 5 out of 5
following a purchase from 28/01/2026
Very happy with my order, but delivery was a little slow. Order placed on Wednesday, delivered to the pickup point on Tuesday.
Translated reviews
Response from Laboratoire PRONATUR
Hello Blandine,
Thank you very much for your positive review and 5/5 rating! We are delighted to hear that you are satisfied with your order. We have also taken note of your comment about the delivery time and will work to improve it. We look forward to seeing you again soon on our website!
Kind regards,
The PRONATUR team
E
Elisabeth S.
Rating: 5 out of 5
following a purchase from 29/01/2026
Fast delivery, super effective product
Translated reviews
Response from Laboratoire PRONATUR
Dear Elisabeth, thank you sincerely for your glowing review and 5-star rating! We are delighted to hear that you appreciated the speed of our delivery and the effectiveness of our products. Your satisfaction is our priority, and we hope to see you again soon on our website.
M
Michel M.
Rating: 5 out of 5
following a purchase from 28/01/2026
As ordered
Translated reviews
Response from Laboratoire PRONATUR
Dear Michel,
Thank you sincerely for your positive feedback and your 5/5 rating. We are delighted to hear that your order met your expectations. Your satisfaction is our priority, and your comments encourage us to continue providing quality service. Please feel free to contact us again for your future needs.
Kind regards,
The PRONATUR Laboratory team
B
Burnotte L.
Rating: 5 out of 5
following a purchase from 23/01/2026
Very good product, I recommend it 100%
Translated reviews
Response from Laboratoire PRONATUR
Thank you sincerely for your glowing review, Mr. Burnotte. Your satisfaction is our priority, and we are delighted to hear that our products meet your expectations. Please feel free to contact us again if you have any other questions or needs.
D
Djamel M.
Rating: 5 out of 5
following a purchase from 26/01/2026
Item as described, parcel received on time
Translated reviews
Response from Laboratoire PRONATUR
Hello Djamel,
Thank you sincerely for your positive review. We are delighted to hear that your order was as described and delivered on time. Your satisfaction is our priority!
We look forward to serving you again,
The PRONATUR Laboratory team
A
Aurélie D.
Rating: 5 out of 5
following a purchase from 25/01/2026
A very reliable company. I had accidentally placed a duplicate order, and everything was resolved quickly. I recommend them.
Translated reviews
Response from Laboratoire PRONATUR
Dear Aurélie,
Thank you sincerely for your glowing review and recommendation. We are delighted to hear that your issue was resolved quickly and that you had a positive experience with our service. The entire PRONATUR Laboratory team is here to help with any future requests.
Kind regards,
The PRONATUR team
J
Jocelyne J.
Rating: 5 out of 5
following a purchase from 23/01/2026
I use this product regularly, especially at the moment. It's the only one that gives me relief.
Translated reviews
Response from Laboratoire PRONATUR
Dear Jocelyne, thank you sincerely for your very positive feedback about our product. We are delighted to know that it is providing the relief you were hoping for, especially at the moment. Your satisfaction is our priority, and we are here to help with any other questions or needs.
B
Bernard C.
Rating: 5 out of 5
following a purchase from 24/01/2026
Good ointment, provides relief
Translated reviews
Response from Laboratoire PRONATUR
Hello Bernard,
Thank you very much for your positive feedback! We are delighted to hear that our ointment is providing you with relief. Please feel free to contact us again if you need any advice or further information.
Kind regards,
The PRONATUR Laboratory team
M
Michel C.
Rating: 4 out of 5
following a purchase from 25/01/2026
Effective products for sciatica.
Translated reviews
Response from Laboratoire PRONATUR
Hello Michel,
Thank you very much for your positive review and your 4/5 rating! We are delighted to hear that our products have been effective for your sciatica. Your feedback is valuable to us and encourages us to keep improving our offerings. Please feel free to contact us again if you have any other feedback or questions.
Kind regards,
The PRONATUR Laboratory team
J
Jean Marc L.
Rating: 4 out of 5
following a purchase from 21/01/2026
Everything went well; the product is effective. I will have to wait and see the results after using it.
Translated reviews
Response from Laboratoire PRONATUR
Hello Jean Marc,
Thank you sincerely for your review and your 4/5 rating. We are delighted to hear that your experience with our services went well. Indeed, monitoring the results after use is essential, and we hope you will be fully satisfied with the effects of our products. Please feel free to contact us if you have any questions or need further information.
Kind regards,
The PRONATUR Laboratory team
T
Thérèse B.
Rating: 5 out of 5
following a purchase from 22/01/2026
Fast delivery of a product I use regularly
Translated reviews
Response from Laboratoire PRONATUR
Hello Thérèse,
Thank you very much for your positive feedback and perfect rating! We are delighted to hear that you are satisfied with the speed of our delivery and that you use our products regularly. Please feel free to contact us if you need anything.
Kind regards,
The PRONATUR Laboratory team
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Português 
Italiano 
Deutsch 
Nederlands 