The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
We sincerely thank you for your positive review and your 5/5 rating! We are delighted that you like our product. Your satisfaction is our priority.
Kind regards,
The PRONATUR Laboratory team.
A
Aude B.
Rating: 5 out of 5
following a purchase from 25/11/2025
Perfect
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Response from Laboratoire PRONATUR
Dear Aude,
Many thanks for your glowing review! We are delighted that you like our website. Your satisfaction is our priority.
Best wishes,
The PRONATUR Laboratory team
M
Mickaël L.
Rating: 5 out of 5
following a purchase from 29/11/2025
Fast delivery, and the products are really great! Instant relief!
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Response from Laboratoire PRONATUR
Hello Mickaël,
We sincerely thank you for your glowing review and perfect rating. We are delighted to hear that you received your order quickly and that our products provide you with instant relief. Your satisfaction is our priority, and we hope to see you again soon for more purchases.
Kind regards,
The PRONATUR Laboratory team
J
Jacques B.
Rating: 5 out of 5
following a purchase from 30/11/2025
Thank you, everything went well with the orders and delivery, etc.
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Response from Laboratoire PRONATUR
Dear Jacques,
We sincerely thank you for your positive feedback and your 5/5 rating. We are delighted to hear that your experience with our website and your orders went smoothly. Your satisfaction is our priority, and we remain at your disposal for any future order or question.
Kind regards,
The PRONATUR team
D
Damien M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Product as described, fast delivery, thank you
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Response from Laboratoire PRONATUR
Hello Damien,
We sincerely thank you for your positive feedback and your 5/5 rating. We are delighted to hear that our product met your expectations and that you appreciated the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our website.
Kind regards,
The PRONATUR Laboratory team
J
Joseph F.
Rating: 5 out of 5
following a purchase from 02/01/2025
Great
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Beatrice G.
Rating: 5 out of 5
following a purchase from 27/11/2025
Great product and on-time delivery
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Response from Laboratoire PRONATUR
Dear Béatrice, we sincerely thank you for your glowing feedback and perfect rating. We are delighted that our products and delivery service met your expectations. We look forward to serving you again soon!
D
Didier B.
Rating: 5 out of 5
following a purchase from 26/11/2025
Quality products, a very wide selection and great prices, fast shipping, and reliable customer service
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Response from Laboratoire PRONATUR
Hello Didier,
Thank you very much for your glowing review! We are delighted to know that you appreciate the quality of our products, our wide selection, and our great prices. Your satisfaction is our priority, and we strive to provide reliable customer service and fast shipping. We look forward to seeing you again on our website soon!
Kind regards,
The PRONATUR Laboratory team
N
Nadine M.
Rating: 4 out of 5
following a purchase from 21/11/2025
Product meets my expectations: fast delivery
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Response from Laboratoire PRONATUR
Hello Nadine,
Thank you very much for your positive review! We are delighted to hear that the product met your expectations and that delivery was fast. Your satisfaction is our priority. Please don't hesitate to contact us for your future needs.
Kind regards,
The PRONATUR Laboratory team
P
Philippe M.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very good service and good products
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Response from Laboratoire PRONATUR
Dear Philippe, thank you very much for your glowing review and perfect 5/5 rating. Your satisfaction is our priority, and we are delighted that our products and services have met your expectations. Please don't hesitate to contact us if you have any questions or needs in the future.
M
Michelle V.
Rating: 5 out of 5
following a purchase from 23/11/2025
No issues, perfect as usual
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Response from Laboratoire PRONATUR
Dear Michelle,
Thank you very much for your glowing review and your 5/5 rating. We are delighted to hear that you are satisfied with our products and services, as always. We greatly appreciate your loyalty and are committed to continuing to provide the quality you expect. We look forward to seeing you again on our website soon!
Kind regards,
The PRONATUR Laboratory team
M
Michel C.
Rating: 4 out of 5
following a purchase from 22/11/2025
No problem. Professional company to recommend. Already done!
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Response from Laboratoire PRONATUR
Hello Michel,
Thank you very much for your positive review and recommendation. Your satisfaction is our priority, and we are delighted to hear that you had a pleasant experience with our laboratory. Please don't hesitate to contact us if you have any questions or needs in the future.
S
Stéphanie M.
Rating: 5 out of 5
following a purchase from 18/11/2025
Excellent, effective product! I recommend it!
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Response from Laboratoire PRONATUR
Hello Stéphanie,
Thank you sincerely for your positive feedback! We are delighted to hear that you are satisfied with our products and that they have met your expectations. Your recommendation means a lot to us and motivates us to keep offering our customers the very best. Please don't hesitate to contact us if you have any questions or need anything in the future!
Kind regards,
The Laboratoire PRONATUR team
D
Distri Club M.
Rating: 5 out of 5
following a purchase from 20/11/2025
Remarkable products
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Response from Laboratoire PRONATUR
Hello,
Thank you so much for your glowing review and perfect 5/5 rating! We are delighted that our products have won you over. Your satisfaction is our priority, and your feedback motivates us to keep offering the very best. We look forward to seeing you again on our website soon!
Kind regards,
The Laboratoire PRONATUR team
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Nadine G.
Rating: 5 out of 5
following a purchase from 17/11/2025
I'm a fan of this cream, which relieves my polyarthritis pain
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Response from Laboratoire PRONATUR
Dear Nadine, thank you sincerely for your glowing review of our cream. We are delighted to hear that it brings you relief and comfort in your daily life while dealing with polyarthritis. Your satisfaction is our priority, and we hope to continue supporting your well-being.
S
Sylvie J.
Rating: 5 out of 5
following a purchase from 18/11/2025
I bought Agyflex green clay massage gel. I have known this product for several years. It is an excellent treatment. It calms the painful area, soothes, relieves and refreshes all at once. I ordered several to give to people close to me. It's a very useful gift! Best wishes, Sylvie
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Response from Laboratoire PRONATUR
Dear Sylvie,
Thank you very much for your glowing review of our Agyflex green clay massage gel. We are delighted to hear that it soothes and relieves you, and that it has become a much-appreciated gift for your loved ones. Your satisfaction is our greatest reward!
Best wishes,
The Laboratoire PRONATUR team
É
Éric R.
Rating: 5 out of 5
following a purchase from 13/11/2025
Very good product
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Response from Laboratoire PRONATUR
Thank you sincerely for your glowing review, Éric. We are delighted to hear that our products meet your expectations. Please don't hesitate to contact us if you have any questions or need anything in the future.
P
Pierrette M.
Rating: 5 out of 5
following a purchase from 15/11/2025
My husband, as well as the friends I introduced to this wonderful, particularly effective product, are very satisfied and can no longer do without it!
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Response from Laboratoire PRONATUR
Dear Pierrette,
Thank you so much for your positive feedback! We are delighted to hear that you and your loved ones enjoy our products and are satisfied with them. Your recommendation is a wonderful reward for our team. Please don't hesitate to get in touch if you need anything!
Kind regards,
The Laboratoire PRONATUR team
C
Christa L.
Rating: 5 out of 5
following a purchase from 15/11/2025
I've been buying this product from Pronature for several years, and I'm still just as satisfied with it!
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Response from Laboratoire PRONATUR
Dear Christa,
We warmly thank you for your loyalty and glowing review! We are delighted to know that you are still satisfied with our products. Your trust encourages us to continue offering our customers the very best. See you very soon at Laboratoire PRONATUR!
Kind regards,
The Laboratoire PRONATUR team
J
Joel E.
Rating: 5 out of 5
following a purchase from 30/09/2025
Very satisfied with the service received. Communication was quick and efficient, as was delivery (fast and well packaged).
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Response from Laboratoire PRONATUR
Hello Joel,
Thank you very much for your glowing review! We are delighted to hear that you are satisfied with our service, from communication to delivery. Your satisfaction is our priority, and your feedback motivates us to keep offering the best. See you very soon at Laboratoire PRONATUR!
Kind regards,
The PRONATUR team
J
Jean Pierre A.
Rating: 4 out of 5
following a purchase from 10/11/2025
Very good
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Response from Laboratoire PRONATUR
Hello Jean-Pierre,
Thank you very much for your positive review! We are delighted that you had a satisfying experience with our website. Please do not hesitate to contact us if you have any suggestions or questions.
Kind regards,
The Laboratoire PRONATUR team
I
Isabelle L.
Rating: 5 out of 5
following a purchase from 11/11/2025
Very good product, I recommend it
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Response from Laboratoire PRONATUR
Dear Isabelle, we sincerely thank you for your positive review and recommendation. We are delighted that our products have met your expectations, and we hope to welcome you back to our website soon. Your satisfaction is our priority.
C
Corinne D.
Rating: 5 out of 5
following a purchase from 10/11/2025
Very happy with the products. I recommend the site; very serious and reliable.
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Response from Laboratoire PRONATUR
Hello Corinne,
Thank you very much for your positive review and recommendation! We are delighted that you are happy with our products. Your trust means a great deal to us.
See you soon,
The PRONATUR team
A
Annie P.
Rating: 5 out of 5
following a purchase from 08/11/2025
I am very satisfied
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Response from Laboratoire PRONATUR
Dear Annie,
We sincerely thank you for your glowing review. We are delighted to hear that you are very satisfied with your experience on our "Laboratoire PRONATUR" website, and we are committed to continuing to offer you quality products. Please do not hesitate to contact us if you have any questions or suggestions.
Kind regards,
The Laboratoire PRONATUR team
J
Jean Claude F.
Rating: 5 out of 5
following a purchase from 06/11/2025
Great and fast, thank you
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Response from Laboratoire PRONATUR
Hello Jean-Claude,
Thank you very much for your positive feedback! We are delighted that you enjoyed our service. Your satisfaction is our priority.
See you soon at Laboratoire PRONATUR!
Kind regards,
The PRONATUR team
N
Nicole C.
Rating: 5 out of 5
following a purchase from 06/11/2025
I've been using this product for quite some time. I couldn't do without it anymore. Very effective
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Response from Laboratoire PRONATUR
Hello Nicole,
Thank you very much for your glowing review! We are delighted to hear that you are so satisfied with our product and that it has now become part of your routine. Your trust and loyalty encourage us to continue improving our offerings.
We look forward to serving you again!
Kind regards,
The PRONATUR Laboratory team
C
Claudie H.
Rating: 5 out of 5
following a purchase from 05/11/2025
Perfect, nothing to add
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Response from Laboratoire PRONATUR
Dear Claudie,
Thank you so much for your excellent review! We are delighted that you like our website and appreciate your positive feedback. Please don't hesitate to contact us if you have any other comments or needs.
Kind regards,
The PRONATUR Laboratory team
M
Monique C.
Rating: 5 out of 5
following a purchase from 05/11/2025
No problem, the parcel was as expected and delivery time was met
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Response from Laboratoire PRONATUR
Dear Monique,
Thank you very much for your positive feedback! We are delighted to hear that your parcel was as expected and that the delivery time was met. Your satisfaction is our priority, and we appreciate your trust.
Kind regards,
The PRONATUR Laboratory team
S
Sophie M.
Rating: 5 out of 5
following a purchase from 02/11/2025
Great product, I recommend it
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Response from Laboratoire PRONATUR
Dear Sophie,
Thank you very much for your positive review! We are delighted that you were satisfied with our product. Your recommendation is greatly appreciated!
Kind regards,
The PRONATUR Laboratory team
M
Marthe R.
Rating: 5 out of 5
following a purchase from 03/11/2025
I am very happy with your products and the shipping.
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Response from Laboratoire PRONATUR
We warmly thank you for your glowing review, Marthe. We are delighted to hear that you are satisfied with our products as well as our shipping service. Your satisfaction is our priority, and we hope to see you again soon on the Laboratoire PRONATUR website.
M
Michel R.
Rating: 5 out of 5
following a purchase from 04/11/2025
Hello, I am delighted with this very professional service. Nothing to complain about.
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Response from Laboratoire PRONATUR
Hello Michel,
We warmly thank you for your glowing review and perfect 5/5 rating. We are delighted to hear that you are completely satisfied with our service. Your satisfaction is our priority, and we are committed to maintaining this level of excellence. We look forward to serving you again!
Kind regards,
The PRONATUR Laboratory team
S
Sylvain C.
Rating: 5 out of 5
following a purchase from 31/10/2025
Just as I expected. Arrived very quickly and well protected.
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Response from Laboratoire PRONATUR
Dear Sylvain,
We sincerely thank you for your positive review and are delighted to hear that your order met your expectations. We make it a point of honor to ensure fast and secure delivery for our customers. We look forward to serving you again in the future!
Kind regards,
The PRONATUR Laboratory team
H
Huguette M.
Rating: 5 out of 5
following a purchase from 30/10/2025
Always very quick to arrive!
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Response from Laboratoire PRONATUR
Hello Huguette,
Thank you very much for your positive feedback! We are delighted to know that you appreciate how quickly our service delivers. Your satisfaction is our priority.
See you soon,
The Laboratoire PRONATUR team
M
Marie France G.
Rating: 5 out of 5
following a purchase from 28/10/2025
Good product that provides relief and has a pleasant scent.
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Response from Laboratoire PRONATUR
Dear Marie France,
Thank you sincerely for your glowing review. We are delighted to hear that our product provides relief and that you like its scent. Your satisfaction is our priority, and we hope to serve you again very soon.
Kind regards,
The Laboratoire PRONATUR team
S
Sylvaine S.
Rating: 5 out of 5
following a purchase from 30/10/2025
Very satisfied with this gel, which really provides relief.
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Response from Laboratoire PRONATUR
Dear Ms. Sylvaine, thank you sincerely for your excellent review. We are delighted to hear that our gel provides you with relief. Your satisfaction is our priority, and we remain at your disposal if you have any questions or need anything else.
N
Nathalie J.
Rating: 4 out of 5
following a purchase from 30/10/2025
Good product, fast and reliable delivery. The only downside is that the delivery cost is a little high.
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Response from Laboratoire PRONATUR
Hello Nathalie,
Thank you very much for your positive review and constructive feedback. We are delighted that you are satisfied with our products and delivery service. We also understand your point about the delivery cost, but please note that we only charge a contribution toward the actual costs, and delivery is completely free on orders over €39. Your feedback is valuable to us!
Kind regards,
The Laboratoire PRONATUR team
E
Elisabeth J.
Rating: 5 out of 5
following a purchase from 30/10/2025
I love how effective the cream I bought is, and the dietary supplements that ease my pain.
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Response from Laboratoire PRONATUR
Dear Elisabeth,
Thank you so much for your glowing review! We are delighted to hear that you are satisfied with the effectiveness of our cream and dietary supplements. Your well-being is at the heart of everything we do, and your feedback is invaluable to us.
We look forward to seeing you again soon on our website!
Kind regards,
The Laboratoire PRONATUR team
S
Sylvie M.
Rating: 5 out of 5
following a purchase from 27/10/2025
Very good products!
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Response from Laboratoire PRONATUR
Hello Sylvie,
Thank you sincerely for your positive review and your 5/5 rating. We are delighted that you are satisfied with our products. Your satisfaction is our priority, and your feedback encourages us to keep offering the very best. We look forward to serving you again!
Kind regards,
The Laboratoire PRONATUR team
V
Valerie B.
Rating: 5 out of 5
following a purchase from 24/10/2025
Agyflex cream helps me cope with my knee osteoarthritis by delaying surgery, and it also relieves the adhesions following my hip replacement. It's excellent. The many special offers make it very affordable, and when I made a mistake with an order, the team immediately went out of their way to find the solution that worked best for the customer/patient. I highly recommend the products and the company.
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Response from Laboratoire PRONATUR
Dear Valerie,
Thank you sincerely for your glowing review and your 5/5 rating. We are delighted to hear that Agyflex cream meets your needs and helps you live better with your osteoarthritis. Your satisfaction is our priority, and we always strive to provide quality service. We are also deeply touched by your recommendations. We remain at your disposal for any questions or needs in the future.
Kind regards,
The Laboratoire PRONATUR team
C
Claudette F.
Rating: 5 out of 5
following a purchase from 28/10/2025
I make homemade poultices with the tub of green clay. It gives me a lot of relief for my knees and cools me down at the same time!
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Response from Laboratoire PRONATUR
Dear Claudette,
Thank you sincerely for your glowing review. We are delighted to hear that our green clay brings relief and a cooling sensation to your knees. Your experience inspires us to continue offering quality products that meet our customers' needs. Please don't hesitate to contact us if you have any questions or would like advice.
Kind regards,
The Laboratoire PRONATUR team.
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