Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 3, 4 and 5 stars

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C
Catherine D.
Rating: 5 out of 5
following a purchase from 24/10/2025
Immediate pain relief
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Catherine. We are delighted to hear that our products have provided you with immediate relief. Your satisfaction is our priority, and we remain at your disposal for any questions or needs in the future.
A
Andre U.
Rating: 5 out of 5
following a purchase from 27/10/2025
Thank you to the Pronatur team! I'm always satisfied with your very effective products. Thank you for your supportive gift and your kindness
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Response from Laboratoire PRONATUR
Thank you very much for your enthusiastic review, André. We are delighted to hear that you are satisfied with our products and that our team was able to provide you with caring service. Your satisfaction is our priority, and we remain at your disposal to help with your needs.
B
Bastide L.
Rating: 5 out of 5
following a purchase from 25/10/2025
EXCELLENT PRODUCT - EFFECTIVE
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Response from Laboratoire PRONATUR
Hello BASTIDE LE CONFORT MEDICAL,

Thank you very much for your glowing review and your 5/5 rating. We are delighted to hear that our products are satisfying and effective for your customers at the Grasse store. Your feedback is valuable and motivates us to keep improving our offerings. Please don't hesitate to contact us if you have any questions or needs in the future.

Kind regards,
The Laboratoire PRONATUR team
C
Clarisse D.
Rating: 5 out of 5
following a purchase from 19/10/2025
Satisfied
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Response from Laboratoire PRONATUR
Dear Clarisse,

We sincerely thank you for your positive review and your 5/5 rating. We are delighted to hear that you are satisfied with our products and services. Your satisfaction is our priority, and we hope to see you again soon on our website. Please feel free to contact us if you have any questions or specific needs.

Kind regards,
The Laboratoire PRONATUR team.
C
Christine B.
Rating: 4 out of 5
following a purchase from 18/10/2025
Received quickly
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Response from Laboratoire PRONATUR
Dear Christine, we sincerely thank you for your positive feedback about how quickly your order arrived. We are delighted that your experience with Laboratoire PRONATUR was satisfactory. Please feel free to contact us if you have any other questions or needs.
H
Helene D.
Rating: 5 out of 5
following a purchase from 21/10/2025
Very good products
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Response from Laboratoire PRONATUR
Hello Hélène,

Many thanks for your positive review and your 5/5 rating! We are delighted that you like our products. Your satisfaction is our priority. Please feel free to contact us if you have any questions or comments.

Kind regards,
The Laboratoire PRONATUR team
P
Philippe B.
Rating: 5 out of 5
following a purchase from 21/10/2025
Very good products
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Response from Laboratoire PRONATUR
Hello Philippe,

Thank you very much for your glowing review and your 5/5 rating! We are delighted to hear that you are satisfied with our products. Your feedback motivates us to continue offering the very best.

Kind regards,
The Laboratoire PRONATUR team
M
Monyck L.
Rating: 5 out of 5
following a purchase from 22/10/2025
EVERYTHING IS PERFECT
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Response from Laboratoire PRONATUR
Dear MONYCK,

Many thanks for your glowing review! We are delighted to hear that you are completely satisfied with your experience on our "Laboratoire PRONATUR" website. Your positive feedback motivates us to continue offering our customers the very best.

Kind regards,
The Laboratoire PRONATUR team
A
Annie A.
Rating: 5 out of 5
following a purchase from 22/10/2025
Very good products and received quickly...."Poultice and massage gel"
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Response from Laboratoire PRONATUR
We warmly thank you for your positive review, Annie. We are delighted to hear that you are satisfied with the quality of our products and the speed of delivery. Your satisfaction is our priority, and we hope to see you again soon on our website!
G
Guy F.
Rating: 5 out of 5
following a purchase from 17/10/2025
Very good product and fast delivery
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Response from Laboratoire PRONATUR
Dear Guy,

We warmly thank you for your glowing review! We are delighted to hear that you are satisfied with our products and the speed of our delivery. Your satisfaction is our priority, and your feedback encourages us to continue improving our services. We look forward to seeing you again on our website!

Kind regards,
The Laboratoire PRONATUR team
H
Huguette O.
Rating: 5 out of 5
following a purchase from 17/09/2025
Nothing to report, all positive
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Response from Laboratoire PRONATUR
Dear Huguette,

Thank you so much for your glowing review and your 5/5 rating. We're delighted to hear that your experience with our laboratory was entirely positive. Your satisfaction is our priority, and we will continue striving to offer you the very best. Please don't hesitate to contact us if you have any questions or specific needs.

Best regards,
The Laboratoire PRONATUR team
P
Pierre C.
Rating: 5 out of 5
following a purchase from 10/10/2025
I've been a runner for over thirty years. Agyflex green clay massage gel is the most effective product I've ever tried, both for muscles and joints. Both for muscles and joints.
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Response from Laboratoire PRONATUR
Dear Pierre,

What a wonderful testimonial!!! Thank you so much for your glowing review of our Agyflex green clay massage gel. We're delighted to hear that it has been working well for you as a runner. Your feedback is valuable and motivates us to keep offering quality products. We look forward to seeing you again on our website!

Best regards,
The Laboratoire PRONATUR team
F
Fabrice M.
Rating: 5 out of 5
following a purchase from 12/10/2025
I recommend it
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Response from Laboratoire PRONATUR
Hello Fabrice,

Thank you very much for your positive review and recommendation! We're delighted that you had a good experience with our website. Your satisfaction is our priority. Please don't hesitate to contact us if you need help or have any questions.

Best regards,
The Laboratoire PRONATUR team
C
Claudie B.
Rating: 5 out of 5
following a purchase from 10/10/2025
This is the second time I've ordered, and I'm delighted. These are very good products; I recommend them.
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Response from Laboratoire PRONATUR
Dear Claudie,

Thank you so much for your glowing review and for continuing to place your trust in our laboratory. We're delighted to hear that you're completely satisfied with our products. Your recommendation means a lot to us and encourages us to keep offering the very best. We look forward to serving you again!

Best regards,
The Laboratoire PRONATUR team.
H
Hervé G.
Rating: 5 out of 5
following a purchase from 13/10/2025
A product that meets my expectations
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Response from Laboratoire PRONATUR
Dear Hervé, thank you sincerely for your positive review. We're delighted to hear that our products have met your expectations. Your satisfaction is our top priority, and we hope to see you again soon on our website. Best regards, the Laboratoire PRONATUR team.
V
Véronique Z.
Rating: 5 out of 5
following a purchase from 15/10/2025
Honestly, this clay is almost identical to the one my physiotherapist uses. I tried it on an injury, and I was so surprised by how much it helped. I recommended it to a friend as a result! I'll definitely order more! Thank you, Pronatur.
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Response from Laboratoire PRONATUR
Dear Véronique, thank you so much for your glowing review! We're delighted to hear that our clay has had beneficial effects for you and met your expectations. Recommending it to a friend is the greatest compliment, and we would be honored to welcome you back as a customer for your next orders.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 13/10/2025
Very satisfied with the products purchased; fast delivery
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Response from Laboratoire PRONATUR
We sincerely thank you for your positive feedback, Nathalie. We are delighted to hear that you are satisfied with our products and the speed of our delivery. Your satisfaction is our priority, and we hope to see you again soon on our website!
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Djamel M.
Rating: 5 out of 5
following a purchase from 13/10/2025
Fast shipping and good quality
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Response from Laboratoire PRONATUR
Hello Djamel,

Thank you very much for your glowing review! We are delighted that you appreciated the quality of our products and the speed of our shipping. Your satisfaction is our priority. See you soon at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
D
Dpbp H.
Rating: 5 out of 5
following a purchase from 08/10/2025
Top!!!
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Response from Laboratoire PRONATUR
Hello DPBP,

Many thanks for your glowing review! We are delighted that you enjoyed our website. Your satisfaction is our priority, and we hope to see you again soon at Laboratoire PRONATUR.

Kind regards,
The Laboratoire PRONATUR team
S
Sandrine F.
Rating: 5 out of 5
following a purchase from 08/10/2025
Very satisfied; time will tell
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Response from Laboratoire PRONATUR
Hello Sandrine,

Thank you so much for your positive review! We are delighted to hear that you are very satisfied with our products. Your trust is essential to us, and we will be here to support you over the long term. Please feel free to share your feedback with us in the future!

Kind regards,
The PRONATUR Laboratory team
S
Sabine R.
Rating: 5 out of 5
following a purchase from 06/10/2025
A high-quality and varied product range
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Response from Laboratoire PRONATUR
Hello Sabine,

Thank you very much for your review and your 5/5 rating! We are delighted that you like our product range and appreciate its quality and variety. Your satisfaction is our priority, and your feedback is valuable to us.

We look forward to serving you again!

The PRONATUR team
C
Christine S.
Rating: 5 out of 5
following a purchase from 03/10/2025
I've been using it for a few days, but I think we need to wait a little to see whether the results are positive or not.
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Response from Laboratoire PRONATUR
Dear Christine, we warmly thank you for your review and for your trust in Laboratoire PRONATUR. We are delighted that you have started using our products, and we hope you will soon see satisfactory results. Please feel free to get back to us and share your experience as you go!
P
Pierre O.
Rating: 5 out of 5
following a purchase from 04/10/2025
Fast delivery. The product matched my order.
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Response from Laboratoire PRONATUR
Hello Pierre,

Thank you very much for your review and your 5/5 rating. We are delighted to hear that your delivery was fast and that the product met your expectations. Your satisfaction is our priority, and we hope to see you again on our website soon.

Kind regards,
The Laboratoire PRONATUR team
Q
Quentin Z.
Rating: 5 out of 5
following a purchase from 03/10/2025
Great, an effective product for sports recovery.
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Response from Laboratoire PRONATUR
Hello Quentin,

Thank you very much for your positive feedback! We are delighted to hear that our product has been effective for your sports recovery. Your satisfaction is our priority. We look forward to seeing you again on our website!

Kind regards,
The Laboratoire PRONATUR team
I
Isabelle B.
Rating: 5 out of 5
following a purchase from 01/10/2025
5/5
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Response from Laboratoire PRONATUR
Thank you very much, Isabelle, for your perfect rating of our Laboratoire PRONATUR website. Your satisfaction is our priority, and we are delighted to know that you enjoyed your experience. Please feel free to contact us if you have any questions or need anything in the future.
B
Becker R.
Rating: 4 out of 5
following a purchase from 02/10/2025
Fast and accurate delivery. As for the product, we'll have to wait and see the results.
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Response from Laboratoire PRONATUR
Hello Mr. Becker,

We sincerely thank you for your positive review and for taking the time to share your experience. We are delighted to hear that you appreciated the speed and accuracy of our delivery service. As for the results of our products, we hope they will fully meet your expectations in the coming weeks. Please feel free to contact us if you have any questions or need any assistance.

Kind regards,
The Laboratoire PRONATUR team
C
Catherine P.
Rating: 5 out of 5
following a purchase from 19/09/2025
AGYFLEX green clay massage gel, a great product that provided me with immediate relief. Thank you to the whole team for the delivery and the gift.
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Response from Laboratoire PRONATUR
Dear Catherine,

We sincerely thank you for your glowing review and are delighted to hear that the AGYFLEX green clay massage gel provides you with immediate relief. Your satisfaction is our priority, and we are pleased that our team met your expectations both with the quality of our products and our delivery service. Thank you for your trust, and we look forward to seeing you again at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
P
Patrick B.
Rating: 5 out of 5
following a purchase from 01/10/2025
.
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Response from Laboratoire PRONATUR
Hello Patrick,

Thank you very much for your 5/5 rating! Your satisfaction is our priority, and we are delighted that you like our website. Please feel free to contact us if you have any questions or suggestions.

Kind regards,
The Laboratoire PRONATUR team
I
Irene H.
Rating: 5 out of 5
following a purchase from 30/09/2025
Perfect for relieving knee pain
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Response from Laboratoire PRONATUR
Madam, we sincerely thank you for your glowing review and are delighted to hear that our products have helped relieve your knee pain. Your satisfaction is our priority, and we remain at your disposal for any questions or future needs. We look forward to serving you again!
E
Edmond A.
Rating: 5 out of 5
following a purchase from 29/09/2025
Very good delivery. Too soon to evaluate the product.
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Response from Laboratoire PRONATUR
Hello Edmond,

We sincerely thank you for your positive review and your 5/5 rating! We are delighted to hear that you appreciated our fast delivery. Please feel free to get back in touch and share your experience with the product once you have tried it. We remain at your disposal for any questions or assistance you may need.

Kind regards,
The Laboratoire PRONATUR team
M
Mario D.
Rating: 5 out of 5
following a purchase from 30/09/2025
fast, simple, good products
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Response from Laboratoire PRONATUR
Dear Mario,

Thank you very much for your review! We are delighted to hear that you appreciated the speed and simplicity of your experience on our website, as well as the quality of our products. Your satisfaction is our priority.

See you soon at Laboratoire PRONATUR!

Kind regards,
The Laboratoire PRONATUR team
J
Jean-Marie M.
Rating: 5 out of 5
following a purchase from 26/09/2025
Fast delivery. No opinion on the products yet.
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Response from Laboratoire PRONATUR
Hello Jean-Marie,

Thank you for your positive review. We are delighted to hear that delivery was fast. We hope you enjoy our products once you have tried them. Please feel free to come back and share your experience!

Kind regards,
The Laboratoire PRONATUR team
Y
Yves C.
Rating: 5 out of 5
following a purchase from 29/09/2025
Started treatment a week ago, with a slight improvement so far.
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Response from Laboratoire PRONATUR
Hello Yves,

Thank you very much for your positive feedback! We are delighted to hear that you are already noticing a slight improvement after one week of treatment. Please keep us updated on your progress. Your satisfaction is our priority.

Kind regards,
The Laboratoire PRONATUR team
A
Antoinette P.
Rating: 4 out of 5
following a purchase from 27/09/2025
....
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Response from Laboratoire PRONATUR
Dear Antoinette,

We sincerely thank you for your positive feedback and your 4/5 rating. Your review is valuable to us and helps us continually improve our services. Please feel free to share more of your impressions or suggestions. We look forward to seeing you again on our website!

Kind regards,
The Laboratoire PRONATUR team
F
Frederic H.
Rating: 5 out of 5
following a purchase from 26/09/2025
Ras, order was perfect
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Response from Laboratoire PRONATUR
We sincerely thank you for your positive review, Frédéric. We are delighted to hear that your order went smoothly. Please don't hesitate to contact us for your future needs; we will be happy to serve you again.
C
Christiane S.
Rating: 5 out of 5
following a purchase from 28/09/2025
I have recommended your product to several people I know, and they are delighted with it. I suggested putting the ointment in the fridge for a refreshing, cooling effect.
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Response from Laboratoire PRONATUR
Hello Christiane,

Thank you sincerely for your glowing review and for placing your trust in our products! We are delighted to hear that you and those close to you appreciate how effective our ointment is. Your tip to keep it in the refrigerator for a refreshing effect is excellent. Please feel free to share your feedback with us; we are always here to listen.

Kind regards,
The Laboratoire PRONATUR team
C
Christine L.
Rating: 5 out of 5
following a purchase from 17/09/2025
VERY GOOD RESULTS
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Response from Laboratoire PRONATUR
Hello Christine,

Thank you very much for your positive review. We are delighted to hear that you have achieved very good results with our products. Your satisfaction is our priority, and we hope to continue supporting you on your wellness journey.

Kind regards,
The Laboratoire PRONATUR team
B
Bernard D.
Rating: 5 out of 5
following a purchase from 24/09/2025
Always reliable!
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Response from Laboratoire PRONATUR
Hello Bernard,

Thank you very much for your review and for placing your trust in our laboratory. We are delighted that you are satisfied with our professionalism. Your feedback motivates us to continue providing you with the best possible service.

Kind regards,
The Laboratoire PRONATUR team
M
Martine A.
Rating: 5 out of 5
following a purchase from 24/09/2025
Fast delivery
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Response from Laboratoire PRONATUR
Dear Martine,

Thank you sincerely for your positive review and your 5/5 rating. We are delighted to hear that you appreciated our fast service. Your satisfaction is our priority, and we are committed to continuing to offer you the best. Please feel free to contact us if you have any questions or need anything in the future.

Kind regards,
The Laboratoire PRONATUR team.
L
Lidia I.
Rating: 5 out of 5
following a purchase from 16/09/2025
Very good products; the green clay cream provides a sense of well-being
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Response from Laboratoire PRONATUR
Hello Lidia,

Thank you sincerely for your glowing review. We are delighted to hear that the green clay cream has satisfied you and contributed to your well-being. Your feedback is valuable to us and encourages us to continue offering you quality products.
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