The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
Order received very quickly, and it's too soon to evaluate the joint supplement + glucosamine/chondroitin products
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Response from Laboratoire PRONATUR
Dear Sabrina,
Thank you sincerely for your glowing review and your 5/5 rating. We are delighted to hear that your order arrived quickly. Please feel free to share your feedback on the joint supplement and glucosamine/chondroitin products once you have had a chance to try them. Your satisfaction is our priority.
Kind regards,
The Laboratoire PRONATUR team
J
Jacques W.
Rating: 5 out of 5
following a purchase from 20/09/2025
TOP
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Response from Laboratoire PRONATUR
Hello Jacques,
Thank you very much for your excellent review and for placing your trust in Laboratoire PRONATUR. Your satisfaction is our priority, and we are delighted that you enjoyed our website. We look forward to serving you again!
M
Martine C.
Rating: 5 out of 5
following a purchase from 17/09/2025
Perfect
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Response from Laboratoire PRONATUR
Dear Martine,
We warmly thank you for your glowing review and 5/5 rating. We are delighted to hear that you are satisfied with our services and products. Your satisfaction is our priority, and your feedback is valuable to us. We look forward to serving you again!
Kind regards,
The PRONATUR Laboratory team
M
Mireille S.
Rating: 5 out of 5
following a purchase from 16/05/2025
Very good product, received quickly. I highly recommend it and am very happy
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Response from Laboratoire PRONATUR
Dear Mireille,
We warmly thank you for your glowing review and 5/5 rating. We are delighted to hear that you are satisfied with our products and the speed of delivery. Your recommendation means a lot to us and encourages us to continue offering our customers the very best. We look forward to seeing you again on our website soon!
Kind regards,
The PRONATUR Laboratory team
F
France C.
Rating: 5 out of 5
following a purchase from 19/09/2025
Yes, very happy, ultra-fast delivery. Thank you very much
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Response from Laboratoire PRONATUR
Hello FRANCE,
Thank you very much for your positive feedback and 5/5 rating! We are delighted to hear that you are satisfied with the speed of our delivery. Your satisfaction is our priority. See you soon on our website!
Kind regards,
The PRONATUR Laboratory team
E
Eric P.
Rating: 5 out of 5
following a purchase from 14/09/2025
Great clay-based product... too bad there isn't a larger-size jar for professionals!!
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Response from Laboratoire PRONATUR
Hello Eric,
Thank you very much for your 5/5 review and your comments about our clay-based product. We are delighted that you like it! We have noted your suggestion about larger jars for professionals. Your feedback is valuable in helping us improve our range.
Kind regards,
The PRONATUR Laboratory team
J
Jean-Francois G.
Rating: 5 out of 5
following a purchase from 12/09/2025
Very good product
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Response from Laboratoire PRONATUR
Hello Jean-François,
Thank you very much for your positive review and 5-star rating! We are delighted that you are satisfied with our product. Your feedback is valuable to us.
Kind regards,
The PRONATUR Laboratory team
S
Sylvie R.
Rating: 4 out of 5
following a purchase from 09/09/2025
Great
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Response from Laboratoire PRONATUR
Hello Sylvie,
Thank you sincerely for your positive review and your 4/5 rating for Laboratoire PRONATUR. We are delighted to hear that you are satisfied with your experience, and we are committed to continuing to improve our services to earn a perfect rating. Please feel free to share your suggestions with us!
M
Marie-Thérèse B.
Rating: 5 out of 5
following a purchase from 11/09/2025
Perfect. Don't change a thing.
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Response from Laboratoire PRONATUR
Dear Marie-Thérèse,
Thank you sincerely for your glowing review and for the perfect rating you gave us. Your satisfaction is our priority, and we will continue striving to offer you the very best. Please do not hesitate to contact us with any questions or suggestions.
Kind regards,
The Laboratoire PRONATUR team
L
Lucette E.
Rating: 4 out of 5
following a purchase from 12/09/2025
Very good. Satisfied
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Response from Laboratoire PRONATUR
Dear Lucette,
Thank you very much for your positive review and your 4/5 rating! We are delighted to hear that you are satisfied with your experience with Laboratoire PRONATUR. Your feedback is valuable and encourages us to continue improving our services.
We look forward to seeing you again soon!
Kind regards,
The Laboratoire PRONATUR team
C
Christian C.
Rating: 4 out of 5
following a purchase from 07/09/2025
Satisfied
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Response from Laboratoire PRONATUR
Hello Christian,
Thank you sincerely for your positive review. We are delighted to hear that you are satisfied with our products. Your satisfaction is our priority, and we constantly strive to improve our services. Please do not hesitate to contact us if you have any questions or need anything in the future.
Kind regards,
The Laboratoire PRONATUR team
O
Olivier D.
Rating: 5 out of 5
following a purchase from 01/09/2025
Very good, thank you
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Response from Laboratoire PRONATUR
Hello Olivier,
Thank you very much for your positive review and your 5/5 rating. Your satisfaction is our priority, and we are delighted that you appreciated our service. Please do not hesitate to contact us if you have any questions or suggestions.
Kind regards,
The Laboratoire PRONATUR team
A
Anne Sophie B.
Rating: 5 out of 5
following a purchase from 07/09/2025
Very good products
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Response from Laboratoire PRONATUR
Dear Anne Sophie,
We sincerely thank you for your glowing comment and 5/5 rating. We are delighted to hear that you are satisfied with our products. Your support is a great source of motivation for our team. Please feel free to contact us if you have any other questions or needs.
Kind regards,
The PRONATUR Laboratory team
S
Stapfer C.
Rating: 5 out of 5
following a purchase from 12/09/2025
I’m just starting the treatment for now.
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Response from Laboratoire PRONATUR
Hello Stapfer,
Thank you very much for your positive review! We are delighted to hear that you have started your course with us. Please feel free to share your feedback as you continue using it. We are here to help if you have any questions.
Best regards,
The PRONATUR Laboratory team
M
Mireille S.
Rating: 5 out of 5
following a purchase from 01/09/2025
I am very happy to have received my order (a little late, all the same), but I am completely satisfied with the products. The targeted-relief relaxation roll-on really calms the pain quickly. The tubes of green clay cream are not only effective, but also smell very nice thanks to the essential oils they contain. I particularly appreciated the little gift included with my order: the classy pen. I will have to wait and see whether the tablets work; I have only been taking them for three days.
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Response from Laboratoire PRONATUR
Hello Mireille,
We sincerely thank you for your glowing feedback and are delighted to hear that our products are satisfying you. We are especially pleased that you like the relaxation roll-on and green clay cream. We hope the capsules will also fully satisfy you in the days to come. Please feel free to get back in touch and share your experience!
J
Jean - Pierre R.
Rating: 5 out of 5
following a purchase from 07/09/2025
Easy ordering, fast and high-quality delivery.
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Response from Laboratoire PRONATUR
Dear Jean-Pierre,
We sincerely thank you for your glowing review and 5/5 rating. We are delighted to hear that you appreciated how easy it was to place your order, as well as the speed and quality of our delivery service. Your satisfaction is our priority, and we continually strive to offer you the best possible experience. We look forward to serving you again!
Kind regards,
The PRONATUR Laboratory team
E
Eliane J.
Rating: 5 out of 5
following a purchase from 09/09/2025
Very good and effective product.
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Response from Laboratoire PRONATUR
Dear Eliane,
We sincerely thank you for your glowing review and perfect 5/5 rating. We are delighted to hear that you were completely satisfied with our products and found them effective. Your feedback is valuable and encourages us to continue offering you the very best.
V
Véronique G.
Rating: 5 out of 5
following a purchase from 08/09/2025
Excellent product!
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Response from Laboratoire PRONATUR
Hello Véronique,
Thank you very much for your glowing review! We are delighted that you enjoyed our product. Your satisfaction is our priority. Please feel free to contact us again when you next need us!
Kind regards,
The PRONATUR Laboratory team.
D
David H.
Rating: 5 out of 5
following a purchase from 06/09/2025
After ordering Agyflex and using this ointment, my various aches and pains almost completely subsided very quickly. I was skeptical, but now I'm convinced. I recommend it.
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Response from Laboratoire PRONATUR
Hello David,
Thank you so much for your review and for trusting our Agyflex product! We are delighted to hear that you have noticed an improvement in your pain. Your satisfaction is our greatest reward. Please feel free to contact us if you have any other questions or needs.
Kind regards,
The PRONATUR Laboratory team
F
Francette F.
Rating: 5 out of 5
following a purchase from 05/09/2025
Very good
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Response from Laboratoire PRONATUR
Dear Francette,
Thank you sincerely for your positive 5/5 rating. Your satisfaction is our priority, and we are delighted to hear that you had a very pleasant experience on our website. Please don't hesitate to contact us if you have any questions or need any information.
Kind regards,
The PRONATUR Laboratory team
P
Patrice C.
Rating: 5 out of 5
following a purchase from 08/09/2025
Great
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Response from Laboratoire PRONATUR
Dear Patrice,
Thank you sincerely for your kind words and perfect 5/5 rating. Your satisfaction is our priority, and we are delighted that you like our products. Please don't hesitate to contact us if you have any questions or suggestions.
Kind regards,
The PRONATUR Laboratory team
J
Jean-Noel P.
Rating: 5 out of 5
following a purchase from 07/09/2025
Very satisfied
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Response from Laboratoire PRONATUR
Hello Jean-Noël,
Thank you very much for your glowing review. We are delighted to hear that you are very satisfied with our products. Your satisfaction is our priority, and your feedback encourages us to continue providing the best service possible. Please don't hesitate to contact us if you have any questions or need anything in the future.
Kind regards,
The PRONATUR Laboratory team.
H
Hubert V.
Rating: 4 out of 5
following a purchase from 05/09/2025
Worth trying without hesitation. My shoulder pain has improved significantly. I highly recommend it
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Response from Laboratoire PRONATUR
Hello Hubert,
Thank you sincerely for your positive review and recommendation. We are delighted to hear that our products helped improve your shoulder pain. Your satisfaction is our priority, and we hope to continue supporting your well-being. Please don't hesitate to contact us if you have any questions or need anything else.
Kind regards,
The PRONATUR Laboratory team.
D
Dominique B.
Rating: 5 out of 5
following a purchase from 01/09/2025
Excellent products, I recommend them
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Response from Laboratoire PRONATUR
Hello Dominique,
Thank you very much for your glowing review and recommendation. Your satisfaction is our priority, and we are delighted that our products met your expectations. We look forward to seeing you again on our website soon!
D
Danièle B.
Rating: 5 out of 5
following a purchase from 01/09/2025
Perfect. Delivery. Product effectiveness
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Response from Laboratoire PRONATUR
Hello Danièle,
Thank you very much for your glowing review. We are delighted to hear that you are satisfied with the fast delivery and the effectiveness of our products. Your satisfaction is our priority, and your feedback motivates us to keep improving our services. We look forward to seeing you again on our website soon!
Kind regards,
The PRONATUR Laboratory team
F
Francoise D.
Rating: 5 out of 5
following a purchase from 08/08/2025
The products are very well packaged and the delivery time was met.
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Response from Laboratoire PRONATUR
Dear Françoise,
Thank you sincerely for your positive feedback and your 5/5 rating. We are delighted to hear that you appreciate the packaging of our products and that they were delivered on time. Your satisfaction is our priority, and your comments encourage us to keep up the good work. We look forward to serving you again!
Kind regards,
The PRONATUR Laboratory team
Y
Yolande D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Hello, I haven't used it long enough yet. We'll see how the product works over the long term... Thank you.
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Response from Laboratoire PRONATUR
Hello Yolande,
Thank you for your review and for trusting PRONATUR Laboratory. We completely understand that you need to assess our products' effectiveness over the long term. Please feel free to get back to us once you have had more time to evaluate it; we would be delighted to hear your final opinion.
Kind regards,
The PRONATUR Laboratory team
Y
Yolande V.
Rating: 5 out of 5
following a purchase from 29/08/2025
Fast service. I haven't started the treatments yet. Secure packaging.
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Response from Laboratoire PRONATUR
Hello Yolande,
Thank you very much for your positive review! We are delighted to hear that you appreciated our fast service and secure packaging. Please do not hesitate to contact us if you have any questions when you start your treatments.
Kind regards,
The PRONATUR Laboratory team
C
Claude V.
Rating: 5 out of 5
following a purchase from 31/08/2025
Attentive to customers, professional, fast delivery, and a very good product.
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Response from Laboratoire PRONATUR
Hello Claude,
Thank you so much for your positive review! We are delighted that our attentiveness, professionalism, and fast delivery met your expectations. Your satisfaction is our priority, and we are happy that you like our products. We look forward to serving you again!
Kind regards,
The PRONATUR Laboratory team
L
Liliane L.
Rating: 5 out of 5
following a purchase from 24/08/2025
Service: Once again, impeccable service from France to Belgium. And the products are always top-notch. Many thanks again.
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Response from Laboratoire PRONATUR
Dear Liliane,
Many thanks for your glowing review! We are delighted to know that you appreciate our service and the quality of our products. Your satisfaction is our priority, and your feedback encourages us to keep up the good work. We look forward to serving you again!
Kind regards,
The PRONATUR Laboratory team
J
Johnny M.
Rating: 5 out of 5
following a purchase from 24/08/2025
As described.
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Response from Laboratoire PRONATUR
Hello Johnny,
Thank you sincerely for your positive review and your 5-star rating. We are delighted to hear that our products met your expectations. If you have any questions or need anything else, please do not hesitate to contact us. Your satisfaction is our priority.
Kind regards,
The PRONATUR Laboratory team
C
Catherine G.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very pleasant product to apply, with a refreshing sensation and a pleasant smell. Too soon to judge its effectiveness.
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Response from Laboratoire PRONATUR
Hello Catherine,
Thank you so much for your positive feedback! We are delighted that you like the texture, refreshing feel, and scent of our product. We understand that it is still too soon to assess its effectiveness, and we hope it will fully satisfy you over time. Please feel free to share your experience again!
Kind regards,
The PRONATUR Laboratory team
J
Jean Jacques B.
Rating: 5 out of 5
following a purchase from 24/08/2025
Great product, I recommend it to everyone. Thanks again.
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Response from Laboratoire PRONATUR
We sincerely thank you for your glowing review, Mr. Jean Jacques. It is gratifying to know that you are satisfied with our products and recommend them. Your support is valuable to our laboratory, and we hope to satisfy you again with your next order.
H
Hélène D.
Rating: 5 out of 5
following a purchase from 24/08/2025
Very fast delivery and products as ordered!
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Response from Laboratoire PRONATUR
Dear Hélène,
We sincerely thank you for your positive feedback and perfect 5/5 rating. We are delighted to hear that you appreciated our fast delivery and that our products matched your order. Your satisfaction is our priority, and we hope to welcome you back to our website soon.
Kind regards,
The PRONATUR Laboratory team
J
Jean-Claude C.
Rating: 5 out of 5
following a purchase from 26/08/2025
Nothing to report
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Response from Laboratoire PRONATUR
We warmly thank you, Mr. Jean-Claude, for your positive review and your 5/5 rating. We are delighted that our "Laboratoire PRONATUR" website met your expectations. Please feel free to share any suggestions to help us continue improving our services.
M
Marie-Jeanne C.
Rating: 5 out of 5
following a purchase from 25/08/2025
Yes, I use it every evening and I'm delighted with it. This cream relieves my pain very well.
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Response from Laboratoire PRONATUR
Dear Marie-Jeanne, we sincerely thank you for your glowing review and for trusting our massage gel. We are delighted to hear that it effectively relieves your pain. Please don't hesitate to contact us if you have any questions or need anything else.
B
Brigitte B.
Rating: 5 out of 5
following a purchase from 23/08/2025
Very good product, I recommend it.
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Response from Laboratoire PRONATUR
Dear Brigitte,
Thank you very much for your positive review and recommendation! We are delighted to hear that you are satisfied with our product. Your feedback is valuable to us.
Kind regards,
The PRONATUR Laboratory team
J
Jeanine C.
Rating: 5 out of 5
following a purchase from 22/08/2025
I already knew about it; it's very good for me.
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Response from Laboratoire PRONATUR
Hello Jeanine,
Thank you very much for your positive feedback! We are delighted that you are satisfied with our laboratory. Your trust is essential to us. Please don't hesitate to contact us if you have any questions or suggestions.
Kind regards,
The PRONATUR Laboratory team
M
Marianne P.
Rating: 5 out of 5
following a purchase from 21/08/2025
Good products
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Response from Laboratoire PRONATUR
Dear Marianne,
We sincerely thank you for your positive 5/5 rating of our website, "Laboratoire PRONATUR." We are delighted that you like our products, and we remain at your disposal for any questions or further information you may need. We look forward to welcoming you back as a customer soon!
A
Adolfo D.
Rating: 5 out of 5
following a purchase from 19/08/2025
Very helpful information over the phone and satisfied with the delivery!
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Response from Laboratoire PRONATUR
Hello Adolfo,
Thank you warmly for your positive review and your 5/5 rating! We are delighted to hear that our advice over the phone was helpful and that you are satisfied with the delivery. Your satisfaction is our priority, and we hope to serve you again very soon.
Kind regards,
The Laboratoire PRONATUR team
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