Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 4 and 5 stars

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C
Catherine L.
Rating: 5 out of 5
following a purchase from 16/08/2023
Thank you, thank you for the free tube.
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Response from Laboratoire PRONATUR
I was very pleasantly surprised.

You're welcome, Catherine. We are delighted that you enjoyed your purchase and the free tube. We hope you enjoy all the products you purchased from Laboratoire PRONATUR.
S
Sylviane K.
Rating: 5 out of 5
following a purchase from 17/08/2023
Very good product. Order received very quickly. I recommend it.
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Response from Laboratoire PRONATUR
Thank you for your review, Sylviane. We are delighted to hear that you are satisfied with your order and our service. We strive to do our best to meet our customers' expectations. Thank you for choosing Laboratoire PRONATUR.
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Marylene D.
Rating: 5 out of 5
following a purchase from 16/08/2023
Very good products.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Marylene. We are delighted to have met your expectations and provided you with good products!
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Alexandra L.
Rating: 5 out of 5
following a purchase from 16/08/2023
Fast, very good.
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Response from Laboratoire PRONATUR
Thank you for your very positive review, Alexandra. We are glad you found our website fast and well designed. We appreciate your valuable feedback!
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Nadine P.
Rating: 5 out of 5
following a purchase from 14/08/2023
Great product for inflammation.
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Response from Laboratoire PRONATUR
Thank you for your very positive review! We are delighted that the Laboratoire PRONATUR product has helped relieve your inflammation. We hope it continues to be useful to you!
J
Jacqueline F.
Rating: 4 out of 5
following a purchase from 15/08/2023
I have to wait several days before I know.
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Response from Laboratoire PRONATUR
Thank you for your feedback, Jacqueline. Feel free to tell us more later.
M
Martine D.
Rating: 5 out of 5
following a purchase from 15/08/2023
Excellent. The product was delivered within the stated time: 48 hours. I currently use Agyflex daily for my knee joints. It gives me pleasant relief; the pain subsides locally, with a cooling sensation. Thank you. Martine D, 64 years old.
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Response from Laboratoire PRONATUR
Thank you very much, Martine, for your positive review and support! We are delighted that you find Laboratoire PRONATUR products so satisfying and are already enjoying their benefits. Please feel free to tell people around you about our brand!
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Catherine C.
Rating: 5 out of 5
following a purchase from 15/08/2023
Order received quickly and product suited to my needs.
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Response from Laboratoire PRONATUR
Thank you, Catherine, for your review. We are happy that you are satisfied with our product and service.
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Céline B.
Rating: 5 out of 5
following a purchase from 12/08/2023
Very good ointment that relieves pain quickly
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Response from Laboratoire PRONATUR
Thank you for your positive review, Céline! We are happy that you are satisfied with our product and are experiencing quick relief!
I
Isabelle H.
Rating: 5 out of 5
following a purchase from 14/08/2023
A product that is easy to apply and leaves no greasy residue. Strong but not unpleasant smell. It seems to ease my pain a little, although I haven't been using it for very long.
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Response from Laboratoire PRONATUR
Thank you very much for your comment, Isabelle! We are happy that our product meets your expectations and that you are beginning to notice positive effects. We are here to help if you have any further questions.
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Marie-Laure R.
Rating: 5 out of 5
following a purchase from 10/08/2023
Reliable, fast shipping. The product is as described and very effective.
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Response from Laboratoire PRONATUR
Thank you very much, Marie-Laure, for your review and support. We are happy that you are satisfied with our product and services, and we hope to continue serving you in the future.
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Francoise L.
Rating: 5 out of 5
following a purchase from 12/08/2023
I am satisfied.
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Response from Laboratoire PRONATUR
Thank you for your review and rating, Francoise. We are delighted that you are satisfied, and we do everything we can to provide you with quality service.
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Gerard B.
Rating: 5 out of 5
following a purchase from 14/08/2023
It meets my expectations for relaxing well-being.
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Response from Laboratoire PRONATUR
Your satisfaction is our greatest reward, Mr. Gerard. We are delighted that our website has met your expectations for well-being and relaxation. Thank you for your positive review.
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Corinne A.
Rating: 5 out of 5
following a purchase from 11/08/2023
I love your products. I try them out one by one and am always very satisfied.
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Response from Laboratoire PRONATUR
Thank you very much for your support, Corinne! We are very happy to hear that you are satisfied with our products and look forward to hearing your thoughts on the ones you try in the future.
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Catherine B.
Rating: 5 out of 5
following a purchase from 13/08/2023
Very satisfied
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Response from Laboratoire PRONATUR
Thank you very much, Catherine! We are delighted that you enjoyed your experience on our website!
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Mouni-Monique A.
Rating: 5 out of 5
following a purchase from 11/08/2023
Satisfied with the products I bought. This is the second time I have bought Agyflex ointment so that I always have a spare tube. The HEKKA relaxation roll-on is great; it provides immediate relief, and Claude Bell Stop Cramps works quickly. The massage-ball applicator is very practical. It would be nice if Agyflex were also available as a roll-on.
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Response from Laboratoire PRONATUR
Thank you very much for your comments, Mouni-Monique! We are delighted that you are satisfied with our products and that the HEKKA relaxation roll-on provides immediate relief. We have taken note of your suggestion for an Agyflex roll-on, but unfortunately clay is not suitable for the rollerball.
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Yvette S.
Rating: 4 out of 5
following a purchase from 12/08/2023
It's a shame to have received samples of the product I ordered. I would have liked to discover other products.
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Response from Laboratoire PRONATUR
Thank you for sharing your feedback, Yvette! We always do our best to ensure our customers can enjoy a wide variety of products, and we have taken note of your comment. However, the gel sachets are mainly a gift so you can keep your gel in your pocket when you go out.
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Eliane J.
Rating: 5 out of 5
following a purchase from 10/08/2023
Very satisfied with the fast order and delivery
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Response from Laboratoire PRONATUR
Thank you very much, Eliane. We are delighted to hear that you are satisfied with your order and the delivery! Thank you for your support!
J
Jean Luco B.
Rating: 5 out of 5
following a purchase from 14/08/2023
Very good product
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Jean. We are very happy to hear that you like our product and hope you will continue to enjoy it!
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Christiane S.
Rating: 5 out of 5
following a purchase from 10/08/2023
Great products that I recommend
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Response from Laboratoire PRONATUR
Thank you very much, Christiane, for your positive review and recommendation! We are delighted to hear that you are satisfied with our products and service.
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Jocelyne C.
Rating: 5 out of 5
following a purchase from 10/08/2023
Fast delivery of my order
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Response from Laboratoire PRONATUR
Thank you for your review, Jocelyne! We are delighted that your order was delivered quickly. We hope you were satisfied with our service.
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Corinne L.
Rating: 5 out of 5
following a purchase from 06/08/2023
Very good product, I will order again
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Response from Laboratoire PRONATUR
Thank you, Corinne! We are glad you enjoyed our product and are thinking of ordering it again!
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Myrianne M.
Rating: 5 out of 5
following a purchase from 09/08/2023
Very good
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Myrianne! We are delighted that you enjoyed the Laboratoire PRONATUR website. We appreciate your trust and wish you a lovely day.
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Isabelle L.
Rating: 5 out of 5
following a purchase from 09/08/2023
Perfect
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Response from Laboratoire PRONATUR
Thank you, Isabelle, for your very positive review! We are glad our website met your expectations and that you were satisfied with it.
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Martine D.
Rating: 5 out of 5
following a purchase from 30/07/2023
Very good product
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Response from Laboratoire PRONATUR
Thank you very much for your review and for trusting Laboratoire PRONATUR. We are delighted that you are satisfied with our product and hope you continue to enjoy its benefits in the future.
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Joelle L.
Rating: 4 out of 5
following a purchase from 08/08/2023
Very good product for pain
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Joelle! We are glad our product is providing you with effective relief.
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Monique D.
Rating: 5 out of 5
following a purchase from 07/08/2023
Very good
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Response from Laboratoire PRONATUR
Thank you very much, Monique! We are delighted that you enjoyed our service!
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Jean Luc M.
Rating: 4 out of 5
following a purchase from 06/08/2023
Products received quickly. Waiting for the clinical results.
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Response from Laboratoire PRONATUR
Thank you for your comment, Jean Luc. We are glad you received your products quickly and hope you get the clinical results you are looking for.
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Dominique F.
Rating: 4 out of 5
following a purchase from 04/08/2023
I have been trying the AGYflex massage gel for a few days. I am pleased with its texture, and its cooling effect is very pleasant. I have an issue with my medial meniscus, and the gel provides me with temporary relief.
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Response from Laboratoire PRONATUR
Thank you, Dominique, for your review and for sharing your experience. We are delighted that the AGYflex gel is providing you with some relief. Please feel free to contact us if you have any other questions about our products.
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Agnès L.
Rating: 5 out of 5
following a purchase from 06/08/2023
This is my second order. The product provides relief if used over the long term, and I recommend keeping it in the fridge to help the active ingredients work better.
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Response from Laboratoire PRONATUR
Thank you very much for your review, AGNÈS. We really appreciate it! We are glad that you have found relief using our products and that you recommend them. Keeping our products cool is also a very good idea.
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Dominique P.
Rating: 5 out of 5
following a purchase from 08/08/2023
Good product
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Response from Laboratoire PRONATUR
Thank you very much for your review, Dominique! We are delighted that our product meets your expectations.
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Marie-France G.
Rating: 5 out of 5
following a purchase from 08/08/2023
Excellent, I highly recommend it
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Marie-France. We are delighted that you enjoyed your experience on our website. We truly appreciate our customers' feedback and hope you will visit us again soon.
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Ginette B.
Rating: 5 out of 5
following a purchase from 09/08/2023
Very satisfied with the products, and thank you
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Response from Laboratoire PRONATUR
We thank you very much for your trust and are pleased that you were satisfied with our products.
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Martine V.
Rating: 5 out of 5
following a purchase from 07/08/2023
I've been ordering for a while, very satisfied
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Response from Laboratoire PRONATUR
Thank you very much for your very positive review, Martine! We are very pleased to know that you are satisfied with our service and products.
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Didier Z.
Rating: 5 out of 5
following a purchase from 04/08/2023
Great
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Response from Laboratoire PRONATUR
Thank you very much for your enthusiastic review, Didier! We are pleased to have satisfied you.
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Christian B.
Rating: 5 out of 5
following a purchase from 09/08/2023
Hello, I received the package very well and thank you for the extra product. Kind regards, Mr. BATUT Christian
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Response from Laboratoire PRONATUR
Hello Mr. Christian,
We would like to thank you for your review and for your satisfaction. We are pleased that you received your package safely and appreciated the extra product.
Thank you again for your trust.
Kind regards,
Laboratoire PRONATUR.
R
René- Luc B.
Rating: 5 out of 5
following a purchase from 08/08/2023
Good product
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Response from Laboratoire PRONATUR
Thank you, René-Luc, for your favorable review of our product. We are delighted to know that it met your expectations.
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Marie Christiane G.
Rating: 5 out of 5
following a purchase from 07/08/2023
Package received on time and very satisfied with the products
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Response from Laboratoire PRONATUR
Thank you very much, Marie Christiane, for your positive review! We are delighted that you are satisfied with our products. We hope you will continue to be satisfied in the future as well.
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Françoise T.
Rating: 5 out of 5
following a purchase from 05/08/2023
Great product. My parents have adopted it for their joint pain in their shoulders and knees.
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Response from Laboratoire PRONATUR
Thank you very much, Françoise, for your positive review! We are delighted that our products are helping your parents relieve their joint pain. We continue to work to improve our products and provide them with the best possible care. Thanks again!
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Jacqueline C.
Rating: 5 out of 5
following a purchase from 06/08/2023
For now, I can only give it 3 stars. I haven't used it for 2 weeks yet, but the gel does relieve me. As for the capsules, it seems that the pain in my hands is less severe. I'll keep you updated on how things progress, but I already feel better. I hope it continues.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Jacqueline! We are pleased that our products are helping to relieve your pain. We would be delighted to hear how the rest of your treatment went, and encourage you to leave another review if you wish.