The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
DESPITE THE COMPUTER SYSTEM OUTAGE, I RECEIVED MY ORDER 24 HOURS AFTER MY PHONE CALL. GREAT LABORATORY
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Response from Laboratoire PRONATUR
Dear Annette,
Thank you very much for your glowing review and perfect rating. We are delighted to hear that you received your order quickly despite the computer system outage. Your satisfaction is our priority, and we are happy to know that our team met your expectations. We look forward to serving you again!
Kind regards,
The PRONATUR Laboratory team
J
Jacqueline S.
Rating: 5 out of 5
following a purchase from 10/02/2025
Fast delivery
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Response from Laboratoire PRONATUR
Dear Jacqueline,
Thank you sincerely for your positive review and your 5/5 rating. We are delighted to hear that you appreciated our fast delivery. Your satisfaction is our priority, and your feedback encourages us to keep improving our services.
Kind regards,
The PRONATUR Laboratory team
J
Jean-François B.
Rating: 5 out of 5
following a purchase from 09/02/2025
Perfect...
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Response from Laboratoire PRONATUR
Hello Jean-François,
Thank you so much for your glowing review! We are delighted that you had a perfect experience with our website. Your satisfaction is our priority, and your feedback motivates us to keep offering the very best.
See you soon,
The PRONATUR Laboratory team
F
Frederique H.
Rating: 5 out of 5
following a purchase from 10/02/2025
The results were as expected; satisfied
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Response from Laboratoire PRONATUR
Dear Frédérique,
We sincerely thank you for your glowing review and 5/5 rating. We are delighted to hear that our products met your expectations and that you are satisfied. Your satisfaction is our priority, and your comments encourage us to continue our commitment to quality. We look forward to welcoming you back to our website.
Kind regards,
The Laboratoire PRONATUR team
M
Marie Claude C.
Rating: 5 out of 5
following a purchase from 09/02/2025
As ordered
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Response from Laboratoire PRONATUR
Dear Marie Claude,
We warmly thank you for your review and excellent 5/5 rating. We are delighted to hear that your order met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our website.
Kind regards,
The Laboratoire PRONATUR team
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Corinne C.
Rating: 5 out of 5
following a purchase from 05/02/2025
Perfect, good products that work
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Response from Laboratoire PRONATUR
Hello Corinne,
Thank you very much for your glowing review! We are delighted that our products suit you and meet your expectations. Your satisfaction is our priority. See you soon at Laboratoire PRONATUR!
Kind regards,
The PRONATUR team
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Tidianni K.
Rating: 5 out of 5
following a purchase from 27/01/2025
It's a good product; it's very effective
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Response from Laboratoire PRONATUR
Hello Tidianni,
We warmly thank you for your glowing review and perfect 5/5 rating. We are delighted to hear that you are happy with our product and that it meets your expectations in terms of effectiveness. Your satisfaction is our priority, and we hope to see you again soon on our website.
Kind regards,
The Laboratoire PRONATUR team
M
Marilyne M.
Rating: 5 out of 5
following a purchase from 10/02/2025
Order received very quickly. I am very satisfied and look forward to seeing the results!! Thanks again
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Response from Laboratoire PRONATUR
Thank you sincerely for your positive review, Marilyne. We are delighted to hear that your order arrived quickly and hope that our products will deliver the results you are looking for. Please feel free to share your feedback with us!
T
Thierry M.
Rating: 5 out of 5
following a purchase from 08/02/2025
Product used by my osteopath. Fast delivery
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Response from Laboratoire PRONATUR
Hello Thierry,
We warmly thank you for your glowing review and 5-star rating. We are delighted to hear that our product met your expectations and is recommended by your osteopath. We make it a priority to ensure fast delivery for our customers' satisfaction. Please feel free to contact us again if you have any other requests or questions.
Kind regards,
The Laboratoire PRONATUR team
N
Nathalie D.
Rating: 5 out of 5
following a purchase from 02/02/2025
Excellent, received on time; the product is very satisfactory
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Response from Laboratoire PRONATUR
Hello Nathalie,
Thank you very much for your glowing review! We are delighted to hear that you are satisfied with the delivery and the quality of our products. Your satisfaction is our priority. See you again soon on our website!
Kind regards,
The Laboratoire PRONATUR team
S
Sylvie M.
Rating: 5 out of 5
following a purchase from 04/02/2025
Very good products!
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Response from Laboratoire PRONATUR
Dear Sylvie,
We sincerely thank you for your review and your 5/5 rating! We are delighted to hear that you enjoy our products. Your satisfaction is our priority, and your encouragement motivates us to keep improving our range. Please don’t hesitate to contact us if you have any questions or need anything.
Kind regards,
The Laboratoire PRONATUR team
F
Francoise M.
Rating: 5 out of 5
following a purchase from 05/02/2025
Fast shipping and promotions on bundles of natural products
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Response from Laboratoire PRONATUR
We sincerely thank you for your positive review, Françoise. We are delighted that you appreciated the fast shipping and our promotions on natural products. Your satisfaction is our priority, and we hope to see you again very soon on our website!
C
Claire D.
Rating: 5 out of 5
following a purchase from 03/02/2025
Green clay really helps with my pain. I'm happy, thank you
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Response from Laboratoire PRONATUR
Dear Claire,
We sincerely thank you for your glowing review. We are delighted to hear that the green clay is helping relieve your pain. Your satisfaction is our greatest reward, and we hope to continue supporting your well-being. Thank you again for your trust!
Kind regards,
The Laboratoire PRONATUR team
S
Sybille C.
Rating: 5 out of 5
following a purchase from 06/02/2025
Very good product for aches and pains. It works really well. My calf was hurting, but now it doesn't hurt anymore. I recommend it.
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Response from Laboratoire PRONATUR
Hello Sybille,
Thank you very much for your warm review and recommendation! We are delighted to hear that our product helped relieve the pain in your calf. Your satisfaction is our priority, and your feedback is valuable to us.
Kind regards,
The PRONATUR team
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Remy G.
Rating: 5 out of 5
following a purchase from 31/01/2025
Very good ointment
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Response from Laboratoire PRONATUR
Dear Rémy,
We sincerely thank you for your glowing review of our ointment. We are delighted to hear that it meets your expectations and that you are satisfied with it. Your feedback encourages us to continue offering quality products at Laboratoire PRONATUR.
Kind regards,
The Laboratoire PRONATUR team.
C
Carole H.
Rating: 5 out of 5
following a purchase from 29/01/2025
Very good product
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Response from Laboratoire PRONATUR
We sincerely thank you, Carole, for your glowing review of our product. Your satisfaction is our priority, and we are delighted to see that our offering meets your expectations. Please don't hesitate to contact us if you have any questions or needs in the future!
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Franca C.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very satisfied
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Response from Laboratoire PRONATUR
Dear Franca,
Thank you so much for your positive rating and warm feedback! We are delighted to hear that you are very satisfied with your experience on our website. Your satisfaction is our priority, and we hope to see you again soon.
Kind regards,
The PRONATUR team
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Christian M.
Rating: 5 out of 5
following a purchase from 04/02/2025
Nothing to report
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Response from Laboratoire PRONATUR
Hello Christian,
We sincerely thank you for your positive review and your 5 out of 5 rating. Your satisfaction is our priority, and we are delighted that our "Laboratoire PRONATUR" website meets your expectations. Please feel free to share any comments or suggestions to help us continue improving.
F
François B.
Rating: 5 out of 5
following a purchase from 31/01/2025
Very good service. Thank you very much
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Response from Laboratoire PRONATUR
Dear François,
Thank you very much for your positive feedback and your 5/5 rating. We are delighted to hear that you are satisfied with our service. Your satisfaction is our priority, and your encouragement motivates us to keep offering you the best. Please feel free to get back in touch if you need anything in the future.
Kind regards,
The Laboratoire PRONATUR team
M
Marie Agnès S.
Rating: 5 out of 5
following a purchase from 03/02/2025
I placed my order without any problems, and I am satisfied with the products I purchased.
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Response from Laboratoire PRONATUR
Dear Marie Agnès,
Thank you very much for your positive review and your 5/5 rating. We are delighted to hear that your order went smoothly and that you are satisfied with our products. Your satisfaction is our priority, and we hope to see you again soon on our website.
Kind regards,
The Laboratoire PRONATUR team
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Pascal W.
Rating: 5 out of 5
following a purchase from 04/02/2025
Received quickly. Shipping costs are a little high.
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Response from Laboratoire PRONATUR
Hello Pascal,
Thank you sincerely for your review and your 5/5 rating. We are delighted to hear that you received your order quickly. We have also taken note of your comments about the shipping costs and will continue working to provide the best possible service. Please feel free to get back in touch if you have any other suggestions or questions.
Kind regards,
The Laboratoire PRONATUR team
A
Anthony N.
Rating: 5 out of 5
following a purchase from 03/02/2025
A great product and fast delivery! I recommend it.
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Response from Laboratoire PRONATUR
Mr. Anthony, thank you very much for your positive feedback about our website, "Laboratoire PRONATUR." We are delighted to hear that you are satisfied with our products and the quality of our delivery service. We appreciate your recommendation, and it encourages us to continue striving for excellence in our commitment to our customers.
M
Marine H.
Rating: 5 out of 5
following a purchase from 29/01/2025
Nothing to report
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Response from Laboratoire PRONATUR
Hello Marine,
Thank you for your positive review and for placing your trust in Laboratoire PRONATUR. Your satisfaction is our priority. Please feel free to contact us if you have any questions or suggestions.
Kind regards,
The PRONATUR team
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Bruno C.
Rating: 5 out of 5
following a purchase from 30/01/2025
As usual, always very good!
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Response from Laboratoire PRONATUR
Thank you very much, Bruno! We are delighted that you are satisfied with our services. Your loyalty encourages us to keep offering the best. See you soon!
H
Hélène C.
Rating: 5 out of 5
following a purchase from 29/01/2025
Impeccable.
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Response from Laboratoire PRONATUR
Dear Hélène,
Thank you very much for your glowing review. Your satisfaction is our priority, and we are delighted that our services met your expectations. We look forward to seeing you again on our website soon!
Kind regards,
The PRONATUR Laboratory team
A
Antonio Pedro J.
Rating: 5 out of 5
following a purchase from 27/01/2025
Good products. They match the photos and descriptions. Fast delivery. The product packaging and parcel were impeccable. Recommended.
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Response from Laboratoire PRONATUR
Thank you very much for your glowing review, Antonio Pedro. We are delighted to hear that our products met your expectations and that delivery was fast. We greatly appreciate your recommendation, which encourages us to continue providing quality service. We look forward to serving you again!
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Martine G.
Rating: 5 out of 5
following a purchase from 28/01/2025
Very good products, fast delivery
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Response from Laboratoire PRONATUR
Hello Martine,
Thank you very much for your glowing review and your 5/5 rating! We are delighted that you are satisfied with our products and that delivery was fast. Your satisfaction is our priority. We look forward to seeing you again on our website!
Kind regards,
The PRONATUR Laboratory team
C
Chantal C.
Rating: 5 out of 5
following a purchase from 29/01/2025
Effective product
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Brigitte N.
Rating: 5 out of 5
following a purchase from 27/01/2025
Still just as good!
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Response from Laboratoire PRONATUR
Dear Brigitte,
Thank you very much for your glowing feedback! Your satisfaction is our greatest reward. We look forward to welcoming you back to our website.
Kind regards,
The PRONATUR Laboratory team
R
Rue C.
Rating: 5 out of 5
following a purchase from 27/01/2025
I don't have much to say; the order arrived quickly
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Response from Laboratoire PRONATUR
Thank you very much for your positive review! We are delighted to hear that your order was processed quickly. Please don't hesitate to contact us if you need anything. Have a nice day!
M
Michel D.
Rating: 5 out of 5
following a purchase from 27/01/2025
Fast delivery, very good product
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Response from Laboratoire PRONATUR
Hello Michel,
Thank you very much for your positive review! We are delighted to hear that you are satisfied with the fast delivery and the quality of our products. Your satisfaction is our priority.
Kind regards,
The PRONATUR team
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Valérie C.
Rating: 5 out of 5
following a purchase from 24/01/2025
Perfect
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Response from Laboratoire PRONATUR
Hello Valérie,
Thank you very much for your excellent rating and glowing comment. Your satisfaction is our priority, and we are delighted that you were completely satisfied with our website. Please don't hesitate to contact us if you have any questions or need anything in the future.
Kind regards,
The Laboratoire PRONATUR team.
V
Veronique N.
Rating: 5 out of 5
following a purchase from 27/01/2025
Hello, For my first order, I ordered the ANTI-AGE Snake Venom cream and started using it right away, morning and evening. This cream is great; it's lightweight, so you only need to use a little, and afterward my skin feels smooth. I think there will be good results over time. Thank you, and see you soon.
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Response from Laboratoire PRONATUR
Hello Véronique,
Thank you for your wonderful review. We are delighted to hear that you are pleased with the ANTI-AGE Snake Venom cream. Your positive feedback about its texture and effectiveness encourages us to continue offering quality products. We look forward to seeing you again on our website soon!
Kind regards,
The Laboratoire PRONATUR team.
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Liliane L.
Rating: 5 out of 5
following a purchase from 21/01/2025
Hello, I received my order. Having already tried it several times, this massage cream is unique in its ingredients and its texture. It feels cold and then warm. I highly recommend it.
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Response from Laboratoire PRONATUR
Hello Liliane,
We sincerely thank you for your glowing feedback and recommendation. We are delighted that our massage cream met your expectations. Your satisfaction is our priority!
Kind regards,
The PRONATUR team.
N
Nicole S.
Rating: 5 out of 5
following a purchase from 25/01/2025
Order delivered as expected and very quickly
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Response from Laboratoire PRONATUR
Hello Nicole,
We sincerely thank you for your positive feedback! We are delighted to hear that you were satisfied with the fast delivery and that everything arrived as expected. Your satisfaction is our priority. We look forward to serving you again!
Kind regards,
The Laboratoire PRONATUR team
R
Roland C.
Rating: 5 out of 5
following a purchase from 26/01/2025
Nothing to report, very satisfied. Fast delivery and a very good product
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Response from Laboratoire PRONATUR
Hello Roland,
We sincerely thank you for your positive feedback. We are delighted to hear that you are satisfied with our fast delivery and the quality of our products. Your satisfaction is our priority.
Kind regards,
The PRONATUR team.
N
Nicole R.
Rating: 5 out of 5
following a purchase from 27/01/2025
Very pleased, package received within 48 hours
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Response from Laboratoire PRONATUR
Hello Nicole,
Thank you very much for your positive review! We are delighted that your package arrived quickly. Please don't hesitate to contact us if you need anything in the future.
Kind regards,
The Laboratoire PRONATUR team
F
Fabienne M.
Rating: 5 out of 5
following a purchase from 27/01/2025
Fast shipping, quality products
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Response from Laboratoire PRONATUR
Dear Fabienne,
We sincerely thank you for your glowing review. We are delighted to hear that you appreciated our fast service and the quality of our products. Your satisfaction is our priority. See you soon at PRONATUR!
Kind regards,
The PRONATUR team
F
Florence L.
Rating: 5 out of 5
following a purchase from 19/01/2025
Miracle product!
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Response from Laboratoire PRONATUR
Hello Florence,
Thank you so much for your glowing review! We are delighted that our product has had a positive impact on you. Your satisfaction is our greatest reward.
Best wishes,
The PRONATUR Laboratory team.
A
Arlette C.
Rating: 5 out of 5
following a purchase from 23/01/2025
The gel is very pleasant and soothing. It is a little too soon to have an opinion on the capsules, as I have a lot of pain. See you soon.
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Response from Laboratoire PRONATUR
Hello Arlette,
Thank you sincerely for your review and your 5/5 rating. We are delighted that you were satisfied with the gel. Please feel free to share your experience with the capsules once you have had the chance to try them. Take care, and see you soon!
Kind regards,
The PRONATUR team
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