The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
I love this ointment for my knees; it really relieves me, even at night.
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Response from Laboratoire PRONATUR
Hello Sandrine,
We sincerely thank you for your positive feedback! We are delighted to hear that our ointment brings you relief and comfort, even at night. Your satisfaction is our greatest reward.
Kind regards,
The store team
M
Michel G.
Rating: 5 out of 5
following a purchase from 01/08/2026
As I regularly recommend this product, I was disappointed that the operator wouldn't give me the usual 2+1 free promotion, especially since I received the promotion two days later.
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Response from Laboratoire PRONATUR
Hello Michel,
We sincerely thank you for your review and your loyalty to our products. We're delighted that you recommend them regularly and hope to see you again soon so you can benefit from our upcoming promotions.
Kind regards,
The shop team
G
Gérard M.
Rating: 5 out of 5
following a purchase from 30/07/2026
Very happy
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Response from Laboratoire PRONATUR
Hello Gérard,
We sincerely thank you for your positive feedback. Your satisfaction is our greatest reward, and we're delighted to know that you're very happy with your experience with us. We hope to see you again soon for more discoveries.
Best wishes,
The Laboratoire PRONATUR team.
O
Odette C.
Rating: 5 out of 5
following a purchase from 27/07/2026
Very effective. I've recommended it to several people.
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Response from Laboratoire PRONATUR
Hello Odette,
We sincerely thank you for your positive feedback and recommendations. It's a great pleasure to know that you are satisfied with our products and share them with those around you.
Best wishes,
The shop team
C
Chantal A.
Rating: 5 out of 5
following a purchase from 26/07/2026
We've been using Agyflex for several years. This gel helps us a lot by relieving pain and tension, whatever part of the body is affected. Applied to the painful area three times a day, it provides an immediate cooling sensation, and the pain is considerably reduced or disappears!
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Response from Laboratoire PRONATUR
Dear Chantal,
We sincerely thank you for your positive feedback and encouraging words about Agyflex. It's a real pleasure to know that our gel provides you with relief and a cooling sensation every day.
We remain at your disposal and wish you all the best.
The shop team.
D
Distri Club M.
Rating: 5 out of 5
following a purchase from 24/07/2026
Excellent delivery, excellent products
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Response from Laboratoire PRONATUR
Hello,
Many thanks for your review and your loyalty! We're pleased to know that our logistics and the quality of our products meet your expectations.
We're delighted to count Distri Club Médical Gap among our professional partners and to know that our solutions are well represented in the Hautes-Alpes.
Our whole team remains at your disposal for your future orders. See you very soon!
M
Michel R.
Rating: 5 out of 5
following a purchase from 22/07/2026
Proper delivery and reliable service, nothing to report. Kind regards
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Response from Laboratoire PRONATUR
Hello Michel,
We warmly thank you for your positive review and perfect rating. We're pleased to know that you were satisfied with our service and the delivery. We hope to see you again soon in our online shop for more discoveries.
Kind regards,
The Laboratoire PRONATUR team
N
Nicole R.
Rating: 5 out of 5
following a purchase from 20/07/2026
Very good
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Response from Laboratoire PRONATUR
Hello Nicole,
We sincerely thank you for your positive feedback and your 5/5 rating. It warms our hearts to know that you are satisfied with our products.
We remain at your disposal if you have any questions or need anything.
Kind regards,
The shop team
J
Joëlle P.
Rating: 5 out of 5
following a purchase from 20/07/2026
Order received quickly, well packaged. Very good products, and it's always nice to receive a little gift with the order.
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Response from Laboratoire PRONATUR
Hello Joëlle,
Many thanks for your very positive feedback! We're delighted to hear that you were satisfied with your order and appreciated the little touches we included. Your satisfaction is our greatest reward.
Kind regards,
The shop team
D
Danielle L.
Rating: 5 out of 5
following a purchase from 19/07/2026
Everything was perfect, product and delivery. Thank you
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Response from Laboratoire PRONATUR
Hello Danielle,
Thank you very much for your glowing review. We are delighted to hear that you are satisfied with your product and the delivery. Your satisfaction is our greatest reward.
Kind regards,
The store team
X
Xavier L.
Rating: 5 out of 5
following a purchase from 20/07/2026
I have been using your products for several months, especially Agyflex, the all-in-one joint supplement, and I have had much less pain since then. I am happy to continue using it.
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Response from Laboratoire PRONATUR
Hello Xavier,
Thank you sincerely for your positive feedback. We are delighted to hear that our products, especially Agyflex, have satisfied you and brought you relief. Your testimonial is a wonderful reward for our team, which strives to offer quality solutions.
Kind regards,
The store team
J
Joelle S.
Rating: 5 out of 5
following a purchase from 17/07/2026
Very good product, fast delivery, thank you
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Response from Laboratoire PRONATUR
Hello Joelle,
Thank you sincerely for your warm feedback. We are delighted that our product and delivery service met your expectations. Your satisfaction is our greatest reward, and we hope to see you again soon in our online store.
Kind regards,
The PRONATUR store team.
M
Martine L.
Rating: 5 out of 5
following a purchase from 16/07/2026
Great
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Response from Laboratoire PRONATUR
Hello Martine,
Many thanks for your positive review! We are delighted that you enjoyed your experience with us. Please feel free to come back; we would be happy to see you again.
Kind regards,
The PRONATUR Laboratory team
A
Ange L.
Rating: 5 out of 5
following a purchase from 16/07/2026
Perfect
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Response from Laboratoire PRONATUR
Hello Ange,
Thank you very much for your positive review. We are delighted to hear that you are satisfied with your experience with us. Your satisfaction is our greatest reward, and we hope to see you again soon.
Kind regards,
The store team
L
Laurence C.
Rating: 5 out of 5
following a purchase from 16/07/2026
Very satisfied
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Response from Laboratoire PRONATUR
Hello Laurence,
Thank you very much for your positive feedback. We are delighted to know that you are very satisfied with your experience with our store.
We remain at your disposal for any questions or future needs.
Kind regards,
The PRONATUR Laboratory team
S
Sophie D.
Rating: 5 out of 5
following a purchase from 12/07/2026
Hello, I am very happy with these products. I wish you a good day.
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Response from Laboratoire PRONATUR
Hello Sophie,
Thank you very much for your positive feedback. We are delighted to hear that you are satisfied with our products and hope to see you again soon in our store.
Best regards,
The PRONATUR Laboratory team
P
Patrick D.
Rating: 5 out of 5
following a purchase from 11/07/2026
Good-quality products and consistently excellent service
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Response from Laboratoire PRONATUR
Hello Patrick,
Thank you very much for your positive feedback. We are pleased to know that you are satisfied with the quality of our products and our service. Your satisfaction is our greatest reward.
Best regards,
The store team
M
Marie Annick T.
Rating: 5 out of 5
following a purchase from 06/07/2026
This is the second time I have ordered, and I have to admit that my pain is less intense. So I am continuing my treatment.
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Response from Laboratoire PRONATUR
Hello Marie Annick,
Thank you sincerely for your positive feedback! We are delighted to hear that our products are bringing you relief and well-being. We are here to help with any questions or future needs.
Best regards,
The Lab team
M
Michel V.
Rating: 5 out of 5
following a purchase from 10/06/2026
Rather positive, but time will tell.
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Response from Laboratoire PRONATUR
Hello Michel,
Thank you sincerely for your positive feedback. We are delighted that you are satisfied with your experience and hope to support you in the long term.
Kind regards,
The PRONATUR Laboratory team
S
Simone B.
Rating: 5 out of 5
following a purchase from 01/07/2026
Perfect and delivered quickly
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Response from Laboratoire PRONATUR
Hello Simone,
Thank you very much for your positive feedback! We are delighted to hear that you were satisfied with the speed of our service. Your satisfaction is our greatest reward.
Kind regards,
The store team
P
Pierre C.
Rating: 5 out of 5
following a purchase from 29/06/2026
Perfect
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Response from Laboratoire PRONATUR
Hello Pierre,
Thank you very much for your positive feedback. We are delighted to know that you are satisfied with your experience with our store.
Best regards,
The store team
B
Bievre O.
Rating: 5 out of 5
following a purchase from 26/06/2026
Completely satisfied with the products
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Response from Laboratoire PRONATUR
Hello Bievre,
Thank you very much for your positive feedback! We are truly delighted to know that you are completely satisfied with our products. Your satisfaction is our greatest reward.
Kind regards,
The store team
C
Christiane S.
Rating: 5 out of 5
following a purchase from 20/06/2026
Completely satisfied with my order
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Response from Laboratoire PRONATUR
Hello Christiane,
Thank you very much for your positive feedback! We are delighted to hear that you are completely satisfied with your order. Your satisfaction is our greatest reward.
Best regards,
The PRONATUR Laboratory team
B
Bernard F.
Rating: 5 out of 5
following a purchase from 15/06/2026
Okay, great
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Response from Laboratoire PRONATUR
Hello Bernard,
Many thanks for your positive feedback! We are delighted that you enjoyed your experience and hope to see you again soon in our online store.
Kind regards,
The PRONATUR Laboratory team
S
Sandra A.
Rating: 5 out of 5
following a purchase from 04/06/2026
My order was processed quickly and efficiently.
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Response from Laboratoire PRONATUR
Hello Sandra,
Thank you very much for your positive feedback. We are delighted to hear that you appreciated the speed and efficiency of our service. Your satisfaction is our greatest reward.
Kind regards,
The store team.
F
Françoise F.
Rating: 5 out of 5
following a purchase from 12/06/2026
I have placed several orders and have always been satisfied.
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Response from Laboratoire PRONATUR
Hello Françoise,
Thank you very much for your positive feedback and loyalty. We are truly pleased to know that you are satisfied with our products every time you order. We are here to help and hope to see you again soon in our store.
Kind regards,
The PRONATUR Laboratory team
C
Claire D.
Rating: 5 out of 5
following a purchase from 05/06/2026
Very good product
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Response from Laboratoire PRONATUR
Hello Claire,
Thank you very much for your positive review. We are delighted that you liked our product. We would be happy to welcome you back for your next orders.
Best regards,
The PRONATUR Laboratory team
G
Germaine G.
Rating: 5 out of 5
following a purchase from 09/06/2026
Having ordered several times, I've already had the opportunity to give my opinion. It would be repetitive to do so again.
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Response from Laboratoire PRONATUR
Hello Germaine,
Thank you very much for your loyalty and continued trust. It is always a pleasure to serve you and to know that you are satisfied with our products.
Best regards,
The PRONATUR Laboratory team
M
Mila R.
Rating: 5 out of 5
following a purchase from 09/06/2026
Perfect!
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Response from Laboratoire PRONATUR
Hello Mila,
Thank you very much for your positive feedback. Your satisfaction is our greatest reward, and we are delighted that you liked our products.
Kind regards,
The store team.
C
Christophe S.
Rating: 5 out of 5
following a purchase from 05/06/2026
I really like these products; they are perfect for muscle pain.
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Response from Laboratoire PRONATUR
Hello Christophe,
Thank you very much for your positive feedback! We are delighted to hear that our products satisfy you and relieve your muscle pain. Your enthusiasm makes us very happy and motivates us to keep improving our range.
Kind regards,
The store team.
M
Marie Thé H.
Rating: 5 out of 5
following a purchase from 06/06/2026
I already knew the AGYflex products... but I haven't tried the capsules yet.
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Response from Laboratoire PRONATUR
Hello Marie Thé,
Thank you very much for your positive feedback. We are delighted to hear that you are satisfied with our AGYflex products. We hope you will also enjoy our capsules, and we remain at your disposal if you have any questions.
Best regards,
The store team.
I
Ingrid I.
Rating: 5 out of 5
following a purchase from 04/06/2026
Great product, excellent delivery
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Response from Laboratoire PRONATUR
Hello Ingrid,
Many thanks for your very positive feedback! We are delighted that our product and delivery service met your expectations. Your satisfaction is our greatest reward.
Kind regards,
The store team
C
Cyrille A.
Rating: 5 out of 5
following a purchase from 04/06/2026
Everything was perfect.
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Response from Laboratoire PRONATUR
Hello Cyrille,
Thank you very much for your positive feedback. We are delighted that your experience was perfect and hope to see you again very soon in our online store.
Best regards,
The store team
D
Didier R.
Rating: 5 out of 5
following a purchase from 05/06/2026
Great!
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Response from Laboratoire PRONATUR
Hello Didier,
Many thanks for your positive feedback! We are delighted that you were satisfied with our store and had a good experience with us. Your satisfaction is our greatest reward.
Kind regards,
The Laboratoire PRONATUR team
N
Nicole C.
Rating: 5 out of 5
following a purchase from 02/06/2026
Very good product. I've been using it for quite some time and am very satisfied with it. I had knee replacement surgery and treated myself and eased my pain with the massage gel. Great product, I recommend it.
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Response from Laboratoire PRONATUR
Hello Nicole,
Many thanks for your very positive feedback! We are delighted to hear that our massage gel has brought you satisfaction and relief. Your recommendation means a lot to us, and we hope to continue supporting your well-being.
Warm regards,
The Laboratoire PRONATUR team
N
Nadine H.
Rating: 5 out of 5
following a purchase from 01/06/2026
OK
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Response from Laboratoire PRONATUR
Hello Nadine,
Thank you sincerely for your positive review! Your satisfaction is our greatest reward. We hope to see you again very soon in our online store.
Best regards,
The store team
P
Patrick P.
Rating: 5 out of 5
following a purchase from 02/06/2026
Perfect
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Response from Laboratoire PRONATUR
Hello Patrick,
Thank you very much for your positive review. We are delighted to hear that you are satisfied with your experience. Your satisfaction is our greatest reward.
Kind regards,
The store team
M
Marie H.
Rating: 5 out of 5
following a purchase from 26/05/2026
Effective cream. Excellent promotion. I was wondering about the longer delay, but the pickup point didn't notify me that the parcel had arrived!!!!!
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Response from Laboratoire PRONATUR
Dear Marie,
Thank you very much for your positive feedback. We are delighted to know that you are completely satisfied with our AGYflex gel. We have noted your comment about the pickup point and will make sure to improve our communication in the future.
Kind regards,
The PRONATUR Laboratory team
D
Danielle H.
Rating: 5 out of 5
following a purchase from 28/05/2026
Instant relief when applying the gel to my sore muscles. Thank you!
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Response from Laboratoire PRONATUR
Hello Danielle,
Thank you very much for your positive review. We are delighted to hear that our gel brings you relief and comfort. Your satisfaction is our greatest reward.
Kind regards,
The store team.
G
Gérard P.
Rating: 5 out of 5
following a purchase from 01/06/2026
Thank you for the fast delivery.
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Response from Laboratoire PRONATUR
Hello Gérard,
Thank you for your positive feedback! We are delighted to hear that you appreciated our fast service. Your satisfaction is our priority, and this motivates us to keep offering the very best.
Kind regards,
The store team
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