Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

5 star reviews

Reset filters
A
Alain B.
Rating: 5 out of 5
following a purchase from 30/05/2026
Very effective massage ointment. Fast ordering and delivery. Completely satisfied with the website.
Translated reviews
Response from Laboratoire PRONATUR
Hello Alain,

We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with our massage gel and appreciated our fast service. Your trust means a lot to us.

Kind regards,
The store team
S
Serge C.
Rating: 5 out of 5
following a purchase from 01/06/2026
The products arrived in good condition, perfect products, nothing more to say
Translated reviews
Response from Laboratoire PRONATUR
Hello Serge,

We sincerely thank you for your positive feedback. We are delighted to hear that you are satisfied with your order and the quality of our products. We truly appreciate your trust.

Kind regards,
The store team
S
Suzy R.
Rating: 5 out of 5
following a purchase from 28/05/2026
Very good products. Thank you
Translated reviews
Response from Laboratoire PRONATUR
Hello Suzy,

Thank you very much for your positive feedback. We are delighted that you are satisfied with our products, and this motivates us to keep offering the very best.

Kind regards,
The PRONATUR Laboratory team.
A
Amadessias M.
Rating: 5 out of 5
following a purchase from 29/05/2026
Very good products
Translated reviews
Response from Laboratoire PRONATUR
We sincerely thank you for your five-star rating and positive feedback on our products. Your satisfaction is our priority, and we are delighted to know that you appreciate what we offer. Please do not hesitate to contact us if you have any questions or needs in the future.

Kind regards,
The PRONATUR Laboratory team
F
Françoise B.
Rating: 5 out of 5
following a purchase from 24/05/2026
A real relief from the pain. Sometimes I apply it at five in the morning so I can get up more easily. Thank you
Translated reviews
Response from Laboratoire PRONATUR
Dear Françoise,

We sincerely thank you for your glowing feedback about our "Laboratoire PRONATUR" website. We are delighted to hear that our products provide such valuable relief in your daily life. Your satisfaction is our greatest reward, and we hope you continue to benefit from our solutions.
D
Daniele G.
Rating: 5 out of 5
following a purchase from 20/05/2026
I discovered this product and the Pronature company a few years ago. I really like it and recommend it whenever I can. This latest order was for a friend.
Translated reviews
Response from Laboratoire PRONATUR
Dear Danièle, thank you sincerely for your excellent review and your trust in Laboratoire PRONATUR. Your recommendation means a lot to us, and we are delighted to know that you are so satisfied with our products. Please don't hesitate to come back to us for future discoveries!
J
Joël L.
Rating: 5 out of 5
following a purchase from 15/05/2026
Order received quickly and carefully packaged.
Translated reviews
Response from Laboratoire PRONATUR
Hello Joël,

Thank you very much for your positive review! We are delighted to hear that you received your order quickly and in good condition. Your satisfaction is our priority, and your feedback encourages us to continue providing quality service.

See you soon at PRONATUR!

Kind regards,
The PRONATUR team
P
Patricia L.
Rating: 5 out of 5
following a purchase from 20/04/2026
Great, I received my package in Spain and thank you again ... we're leaving, but I'll be back in July and I think we'll order again.....
Translated reviews
Response from Laboratoire PRONATUR
Hello Patricia,

Thank you very much for your positive review. We are delighted to hear that your package arrived safely in Spain. We look forward to seeing you again in July for your next order. Have a good trip, and see you soon!

Kind regards,
The Laboratoire PRONATUR team
F
François H.
Rating: 5 out of 5
following a purchase from 13/05/2026
Product available quickly. Fast shipping.
Translated reviews
Response from Laboratoire PRONATUR
Hello François,

Thank you very much for your positive feedback and your 5/5 rating! We are delighted to hear that you appreciated how quickly our products were available and shipped. Your satisfaction is our priority. See you again on our website!

Kind regards,
The Laboratoire PRONATUR team
P
Philippe C.
Rating: 5 out of 5
following a purchase from 14/05/2026
I recommend Argyflex. Extremely effective for joints and muscles.
Translated reviews
Response from Laboratoire PRONATUR
Hello Philippe,

Thank you very much for your glowing review of AGYflex! We are delighted to hear that it has satisfied you and brought relief to your joints and muscles. Your recommendation is greatly appreciated and motivates us to continue offering quality products.

Kind regards,
The Laboratoire PRONATUR team
M
Monique H.
Rating: 5 out of 5
following a purchase from 13/05/2026
Effective ointment for pain and soothing
Translated reviews
Response from Laboratoire PRONATUR
Dear Monique, we sincerely thank you for your glowing review and are delighted to hear that our ointment has brought you relief and comfort. Your satisfaction is our priority, and your feedback encourages us to continue our commitment to quality. Please don't hesitate to contact us if you have any other questions or needs.
M
Marie L.
Rating: 5 out of 5
following a purchase from 12/05/2026
Always satisfied with your products and fast delivery. THANK YOU
Translated reviews
Response from Laboratoire PRONATUR
Dear Marie,

We sincerely thank you for your glowing review and your 5/5 rating. We are delighted to hear that you are always satisfied with our products and delivery service. Your trust means a great deal to us, and we are committed to continuing to offer you the best possible quality.

We look forward to serving you again,
The Laboratoire PRONATUR team.
E
Eliane P.
Rating: 5 out of 5
following a purchase from 12/05/2026
Order was fine. Received it very quickly.
Translated reviews
Response from Laboratoire PRONATUR
Hello Eliane,

Thank you very much for your positive feedback! We are delighted to hear that your order arrived quickly. Your satisfaction is our priority. See you again on our website!

Kind regards,
The Laboratoire PRONATUR team
S
Sylvie H.
Rating: 5 out of 5
following a purchase from 08/05/2026
Very good, effective product
Translated reviews
Response from Laboratoire PRONATUR
Dear Sylvie,

Thank you very much for your glowing review! We are delighted that our products have satisfied you and met your expectations. Your positive feedback motivates us to keep offering the very best.

Kind regards,
The Laboratoire PRONATUR team
X
Xavier L.
Rating: 5 out of 5
following a purchase from 11/05/2026
Very good product
Translated reviews
Response from Laboratoire PRONATUR
Hello Xavier,

Thank you very much for your review and 5-star rating! We are delighted that you are satisfied with our product. Your feedback is valuable and encourages us to continue offering the best quality.

See you soon,
The PRONATUR Laboratory team
N
Nathalie B.
Rating: 5 out of 5
following a purchase from 27/04/2026
Very reputable company. The joint gel is great
Translated reviews
Response from Laboratoire PRONATUR
Hello Nathalie,

Thank you very much for your glowing review and 5/5 rating! We are delighted to hear that you are satisfied with our joint gel. We greatly appreciate your trust and positive feedback.

We look forward to serving you again!

Kind regards,
The PRONATUR Laboratory team
A
Anne-Marie P.
Rating: 5 out of 5
following a purchase from 02/05/2026
Perfect order. Thank you
Translated reviews
Response from Laboratoire PRONATUR
Dear Anne-Marie,

Thank you sincerely for your glowing review. We are delighted to hear that your order went perfectly. Your satisfaction is our priority, and we hope to see you again soon on the PRONATUR Laboratory website.
M
Myriam C.
Rating: 5 out of 5
following a purchase from 28/04/2026
I love your products
Translated reviews
Response from Laboratoire PRONATUR
Dear Myriam,

Thank you very much for your glowing review and perfect 5/5 rating. We are delighted to hear that you enjoy our products! Your satisfaction is our priority, and we hope to continue offering you solutions that meet your expectations.

Best regards,
The PRONATUR Laboratory team
X
Xavier R.
Rating: 5 out of 5
following a purchase from 23/11/2025
Very good product.
Translated reviews
Response from Laboratoire PRONATUR
We sincerely thank you for your positive feedback about our product. Your satisfaction is our priority, and we are delighted to hear that our efforts are paying off. Please do not hesitate to contact us if you have any other questions or needs.
J
Jeannine D.
Rating: 5 out of 5
following a purchase from 29/04/2026
Very good product, I order regularly
Translated reviews
Response from Laboratoire PRONATUR
Dear Jeannine,

We sincerely thank you for your glowing feedback and your trust in the PRONATUR Laboratory. We are pleased to know that you are satisfied with our products, and we hope to continue meeting your expectations with every order.
M
Monique V.
Rating: 5 out of 5
following a purchase from 28/04/2026
Order as expected
Translated reviews
Response from Laboratoire PRONATUR
Dear Monique, we sincerely thank you for your positive feedback and perfect 5/5 rating. We are delighted that your order met your expectations, and we hope to see you again soon on our website. Please do not hesitate to contact us if you have any questions or further needs.
P
Patricia S.
Rating: 5 out of 5
following a purchase from 25/04/2026
Perfect
Translated reviews
Response from Laboratoire PRONATUR
Hello Patricia,

Many thanks for your glowing review! We are delighted that your experience with the PRONATUR Laboratory was perfect. Your satisfaction is our greatest reward.

See you soon,
The PRONATUR team
A
Albin R.
Rating: 5 out of 5
following a purchase from 23/04/2026
Very good quality product and very effective against lower back pain.
Translated reviews
Response from Laboratoire PRONATUR
Dear Albin,

We sincerely thank you for your glowing review and your 5/5 rating. We are delighted to hear that our products satisfy you and provide relief from lower back pain. Your feedback is valuable to us and motivates us to continue offering quality solutions. Please do not hesitate to contact us if you have any other questions or needs.

Kind regards,
The PRONATUR Laboratory team
B
Burnotte L.
Rating: 5 out of 5
following a purchase from 20/04/2026
Perfect delivery and delivered very quickly
Translated reviews
Response from Laboratoire PRONATUR
We warmly thank you for your exceptional review, Mr. Burnotte. We are delighted to hear that you were satisfied with the speed of our delivery. Your satisfaction is our priority, and we remain at your disposal for any future orders.
V
Vanessa D.
Rating: 5 out of 5
following a purchase from 25/03/2026
Thank you, everything went well
Translated reviews
Response from Laboratoire PRONATUR
We warmly thank you for your positive feedback, Vanessa. We are delighted to hear that your experience on our website, "Laboratoire PRONATUR," was satisfactory. Please feel free to contact us if you have any questions or need anything in the future; we will always be happy to assist you.
E
Evelyne M.
Rating: 5 out of 5
following a purchase from 14/04/2026
Very good product, I recommend it
Translated reviews
Response from Laboratoire PRONATUR
Dear Evelyne,

We sincerely thank you for your glowing review and your 5/5 rating! We are delighted that you are satisfied with our product and recommend it. Your trust means a great deal to us, and we are committed to continuing to offer quality products.

Kind regards,
The Laboratoire PRONATUR team
B
Brigitte P.
Rating: 5 out of 5
following a purchase from 09/04/2026
Good order, good delivery. Satisfied with the product
Translated reviews
Response from Laboratoire PRONATUR
Dear Ms. Brigitte, we sincerely thank you for your glowing review and are delighted to hear that your experience with our website, "Laboratoire PRONATUR," was satisfactory. Your satisfaction is our priority, and we hope to welcome you again very soon.
E
Eric S.
Rating: 5 out of 5
following a purchase from 09/04/2026
Good delivery
Translated reviews
Response from Laboratoire PRONATUR
Hello Eric,

Thank you very much for your positive feedback! We are delighted to hear that you received your order safely. If you need anything, please do not hesitate to contact us.

Kind regards,
The Laboratoire PRONATUR team
D
Danuta R.
Rating: 5 out of 5
following a purchase from 03/04/2026
I bought a very good product at your store, thank you
Translated reviews
Response from Laboratoire PRONATUR
Dear Danuta,

We sincerely thank you for your glowing review and are delighted to hear that you are satisfied with your purchase at one of our stores. Your satisfaction is our priority, and we hope to welcome you again very soon at Laboratoire PRONATUR, as well as at www.pronatur.fr
M
Monique G.
Rating: 5 out of 5
following a purchase from 08/04/2026
Very good
Translated reviews
Response from Laboratoire PRONATUR
Dear Monique,

We warmly thank you for your glowing review and your 5/5 rating. We are delighted to hear that you are satisfied with your experience with Laboratoire PRONATUR. Your satisfaction is our priority, and we hope to welcome you again soon.

Kind regards,
The Laboratoire PRONATUR team
C
Catherine D.
Rating: 5 out of 5
following a purchase from 02/04/2026
Good products. I buy them regularly from this website. Careful and fast delivery.
Translated reviews
Response from Laboratoire PRONATUR
Dear Catherine,

We sincerely thank you for your glowing review and your loyalty to Laboratoire PRONATUR. We are delighted to hear that you are satisfied with our products and that our delivery service meets your expectations. Your satisfaction is our priority, and we are committed to continuing to offer you the very best.

See you again soon on our website!

Kind regards,
The PRONATUR team
G
Guy L.
Rating: 5 out of 5
following a purchase from 08/04/2026
Perfect
Translated reviews
Response from Laboratoire PRONATUR
Hello Guy,

Thank you very much for your 5-star rating! We are delighted that you were satisfied with our website, "Laboratoire PRONATUR," and we are committed to continuing to provide the best possible service. Please feel free to contact us if you have any questions or suggestions.

Kind regards,
The PRONATUR team
C
Christian C.
Rating: 5 out of 5
following a purchase from 02/04/2026
Your product is very effective; it really relieves the osteoarthritis pain in my knees.
Translated reviews
Response from Laboratoire PRONATUR
Hello Christian,

We warmly thank you for your glowing review and for taking the time to share your experience with our product. We are delighted to hear that it is helping relieve your knee problems. Your satisfaction is our priority, and we remain at your disposal if you have any questions or need assistance.

Kind regards,
The Laboratoire PRONATUR team
F
Fanny L.
Rating: 5 out of 5
following a purchase from 01/04/2026
Very happy with my products. I'll order again soon, thank you.
Translated reviews
Response from Laboratoire PRONATUR
Hello Fanny,

Thank you so much for your positive review and for your trust! We are delighted to hear that you are satisfied with our products. Please feel free to get in touch again when you place your next order.

Best wishes,
The PRONATUR team
J
Jacques C.
Rating: 5 out of 5
following a purchase from 22/12/2025
Very good and effective
Translated reviews
Response from Laboratoire PRONATUR
Dear Mr. Jacques, we sincerely thank you for your glowing review of our website, "Laboratoire PRONATUR." We are delighted to hear that you found our services very good and effective, and we are committed to continuing to offer you the best possible experience. Please do not hesitate to contact us if you have any questions or need assistance in the future.
S
Sylvie J.
Rating: 5 out of 5
following a purchase from 24/11/2025
Excellent products
Translated reviews
Response from Laboratoire PRONATUR
Dear Sylvie,

We sincerely thank you for your glowing review and are delighted that you are completely satisfied with our products. Your satisfaction is our priority, and we hope to continue offering you excellent products.
A
Arlette C.
Rating: 5 out of 5
following a purchase from 16/12/2025
Pleasant, effective, soft texture, flexible and easy to use for massage. Thank you.
Translated reviews
Response from Laboratoire PRONATUR
Dear Arlette,

Thank you so much for your positive review! We are delighted that you are satisfied with our products and that their texture works well for massage. Your feedback is valuable and motivates us to keep offering the very best.

Kind regards,
The Laboratoire PRONATUR team
M
Martine C.
Rating: 5 out of 5
following a purchase from 04/02/2026
I am very satisfied with the massage gel; it provides immediate relief and soothes the pain.
Translated reviews
Response from Laboratoire PRONATUR
Dear Martine, thank you very much for your positive review of our massage gel. We are delighted to hear that it brings you relief and soothes your pain. Your satisfaction is our priority, and we hope to support your well-being again.
A
Andre M.
Rating: 5 out of 5
following a purchase from 23/12/2025
Hello, the problem with all your products is the lack of advice about combining several of your products. Which ones can I use together?
Translated reviews
Response from Laboratoire PRONATUR
Hello André,

Thank you sincerely for your excellent review and constructive feedback. We understand how important it is to receive advice on combining our products. Please do not hesitate to contact our customer service team, who will be happy to guide you in choosing products suited to your needs. Your satisfaction is our priority.

Kind regards,
The Laboratoire PRONATUR team.
E
Eliane R.
Rating: 5 out of 5
following a purchase from 20/11/2025
perfect
Translated reviews
Response from Laboratoire PRONATUR
Dear Eliane,

Thank you sincerely for your positive review of our Laboratoire PRONATUR website. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.

Kind regards,
The PRONATUR team
We use cookies for audience measurement and improving user experience.