The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
A very good product, especially for someone like me who suffers from knee osteoarthritis. This balm really relieves me. Thank you.
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Response from Laboratoire PRONATUR
Thank you very much for your review and for your trust, Sarah. We are glad our product is helping with your knee osteoarthritis. Please feel free to contact us if you need any more information.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 08/11/2023
Nothing to complain about, very good
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Response from Laboratoire PRONATUR
Thank you, Nicolas. We are delighted that you like our website!
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Valerie M.
Rating: 5 out of 5
following a purchase from 08/11/2023
Very good massage product
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Response from Laboratoire PRONATUR
Thank you very much for your positive and encouraging review! We are delighted that you enjoyed our massage products.
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Marcelle B.
Rating: 5 out of 5
following a purchase from 08/11/2023
Quick response to the order, which was placed in the mailbox as expected. I am very satisfied with this order. THANK YOU.
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Response from Laboratoire PRONATUR
Thank you very much, Marcelle! We are truly delighted to hear that you were satisfied with our website and that your order was delivered on time. We appreciate your trust and hope you will always have a positive experience whenever you order from us.
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Jocelyne C.
Rating: 5 out of 5
following a purchase from 09/11/2023
Delivered on the expected date. Very good product, true to the photo.
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Response from Laboratoire PRONATUR
Thank you for your support, Jocelyne! We appreciate your trust and are delighted that you are satisfied with our products and the delivery experience.
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Claire C.
Rating: 5 out of 5
following a purchase from 12/11/2023
I received my parcel safely.
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Response from Laboratoire PRONATUR
Thank you for your rating and review, Claire. We are happy that you received your parcel!
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Georges C.
Rating: 5 out of 5
following a purchase from 09/11/2023
Very good product... Waiting for a good promotion before ordering again!!
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Response from Laboratoire PRONATUR
Thank you, Georges. We are delighted that you like our product, and we regularly make sure to offer you attractive deals. Follow us on social media to keep up with the latest news and promotions.
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Christian G.
Rating: 5 out of 5
following a purchase from 09/11/2023
Great... and a very effective product
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Response from Laboratoire PRONATUR
Thank you very much for your positive review and for trusting our products! We are delighted to be able to satisfy you, and we thank you for your support.
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Gabrielle D.
Rating: 5 out of 5
following a purchase from 09/11/2023
Perfect, received in good condition, thank you.
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Response from Laboratoire PRONATUR
Thank you, Gabrielle, for your positive review and rating. We are very happy that you liked the service provided and that your order was delivered quickly. We are here to help with any questions or additional requests.
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Sonia P.
Rating: 5 out of 5
following a purchase from 09/11/2023
Nothing to say, very good!!! Your products are wonderful.
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Response from Laboratoire PRONATUR
Thank you very much for the compliments, Sonia! We are delighted and happy that you are satisfied.
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Sylviane B.
Rating: 5 out of 5
following a purchase from 08/11/2023
A very good product that I have been using for years. I recommend it.
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Response from Laboratoire PRONATUR
Thank you, Sylviane, for your positive review and your loyalty. We are honored that you appreciate our product and that we have been able to support you for years.
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Élisabeth D.
Rating: 5 out of 5
following a purchase from 08/11/2023
Very good product
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Response from Laboratoire PRONATUR
Thank you very much, Élisabeth, for your very positive review of our product! We are happy that you are satisfied!
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Elisabeth M.
Rating: 5 out of 5
following a purchase from 06/11/2023
Always satisfied with the products I order; the cream is very effective.
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Response from Laboratoire PRONATUR
Thank you very much, Elisabeth, for your review. We are delighted that you are satisfied with our products. Have a lovely day.
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Nathalie D.
Rating: 5 out of 5
following a purchase from 01/11/2023
Perfect, fast and efficient
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Response from Laboratoire PRONATUR
Thank you for your very positive comment, Nathalie. We are delighted that you were satisfied with our website, and we are here to help with any other requests.
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Christine G.
Rating: 5 out of 5
following a purchase from 07/11/2023
Satisfactory products
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Response from Laboratoire PRONATUR
Thank you very much, Christine! We are delighted that you were satisfied with our products. We hope you will continue to enjoy our products at Laboratoire PRONATUR.
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Evgueni K.
Rating: 5 out of 5
following a purchase from 06/11/2023
I am satisfied
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Response from Laboratoire PRONATUR
Thank you very much, Evgueni, for taking the time to leave a positive review on our website. We are delighted that you are satisfied with our products and services.
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Christian T.
Rating: 5 out of 5
following a purchase from 06/11/2023
Fast delivery. Order as described.
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Response from Laboratoire PRONATUR
Thank you very much, Christian, for your positive review of the Laboratoire PRONATUR website. We are happy to know that your order was fulfilled and arrived quickly. We work hard to offer you the best possible service.
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Catherine P.
Rating: 5 out of 5
following a purchase from 04/11/2023
Excellent product
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Response from Laboratoire PRONATUR
Thank you very much for your review, Catherine! We are happy to see that you are satisfied with our products. We hope you will continue to enjoy them.
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Valerie G.
Rating: 5 out of 5
following a purchase from 04/11/2023
Product that meets my needs
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Response from Laboratoire PRONATUR
Thank you very much for your kind review, VALERIE! We are delighted that you liked our products.
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Roqueia C.
Rating: 5 out of 5
following a purchase from 04/11/2023
Products arrived on time. I need to try them to check how effective they are.
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Response from Laboratoire PRONATUR
Thank you very much, Roqueia, for your positive review and your trust. We are delighted that your products arrived on time, and we hope you will be pleased with how effective they are.
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Rosaline R.
Rating: 5 out of 5
following a purchase from 03/11/2023
Order and delivery were handled very quickly. The product I received suits me perfectly.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Rosaline! We are delighted that our website, ordering process, and delivery met your expectations. We are always happy to hear positive feedback from our customers and to make sure they are pleased with their experience!
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Gisele P.
Rating: 5 out of 5
following a purchase from 06/11/2023
Very satisfied with my order. I highly recommend this very effective product.
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Response from Laboratoire PRONATUR
Thank you very much, Gisèle. We are delighted that you were satisfied with our product. We hope you will continue to be just as satisfied with our other products.
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Martine V.
Rating: 5 out of 5
following a purchase from 05/11/2023
Order met my expectations and delivery was fast.
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Response from Laboratoire PRONATUR
Thank you for your comment, Martine! We are delighted that you were satisfied with your order and its delivery. We hope to see you again soon!
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Jean François D.
Rating: 5 out of 5
following a purchase from 05/11/2023
Very good
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Response from Laboratoire PRONATUR
Thank you very much, Jean François, for your review. We are delighted that you liked the PRONATUR website!
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Hélène C.
Rating: 5 out of 5
following a purchase from 31/10/2023
Great products, sales representative very attentive to customers.
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Response from Laboratoire PRONATUR
Thank you very much, Hélène, for your very positive feedback. We are happy that you enjoyed our products and the service we provide. Your satisfaction is very important to us!
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Amandine M.
Rating: 5 out of 5
following a purchase from 05/11/2023
Fast delivery! Very good quality product...
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Response from Laboratoire PRONATUR
Thank you very much, Amandine, for your positive review. We are delighted that our product and service met your expectations. We hope your experience with Laboratoire PRONATUR will always be just as positive.
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Guy P.
Rating: 5 out of 5
following a purchase from 03/11/2023
Fast, but regarding the address on my parcel, it said Mr PEYRE Guy, 322 rue Pierre Doize, 13010, whereas the address is Mr PEYRE Guy, 322 rue Pierre Doize, Résidence Bois Fleury, building 3, 13010, which was shown on the invoice but not on the parcel. There was a problem with the delivery driver. Have a good evening.
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Response from Laboratoire PRONATUR
Thank you very much for your review and feedback, Guy. We are delighted that you enjoyed our website, and we are sorry there was a problem with your delivery address. We will resolve this issue and make sure it does not happen again. Thank you once again for your valuable feedback.
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Christine D.
Rating: 5 out of 5
following a purchase from 02/11/2023
Parcel received very quickly and good product
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Response from Laboratoire PRONATUR
Thank you, Christine, for your very positive review! We are happy that your experience with us was positive, and delighted to know that you are satisfied with your parcel and our products. We hope to have the pleasure of serving you again.
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Claire H.
Rating: 5 out of 5
following a purchase from 02/11/2023
Very good, thank you.
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Response from Laboratoire PRONATUR
You are very kind, Claire! Thank you very much for your appreciation and support! We are glad that you like our website and sincerely thank you.
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Jean-Jacques P.
Rating: 5 out of 5
following a purchase from 30/10/2023
Satisfied with the product, and it met its delivery time commitment.
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Response from Laboratoire PRONATUR
Thank you very much, Jean-Jacques, for your review and outstanding rating. We are delighted that you were satisfied with our product and service. Thank you for your trust.
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Michelle M.
Rating: 5 out of 5
following a purchase from 01/11/2023
SUPER HAPPY, FAST, GOOD PRODUCTS
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback! We are delighted to have been able to satisfy you, and we thank you for your trust!
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Anne-Marie N.
Rating: 5 out of 5
following a purchase from 28/10/2023
Very satisfied
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Response from Laboratoire PRONATUR
Thank you very much, Anne-Marie. We are delighted that you are satisfied with our website and the products we offer.
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Marie Claude R.
Rating: 5 out of 5
following a purchase from 29/10/2023
Very fast delivery. Products well packaged.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Marie Claude. We are delighted that you are satisfied with your order and the service provided. We hope you will choose us again in the future!
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Jean Claude M.
Rating: 5 out of 5
following a purchase from 30/10/2023
Very good product, I recommend it.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Jean-Claude. We are delighted that you like our product and recommend it. Thank you for your loyalty, and we hope you will continue to trust us.
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Marie Annick G.
Rating: 5 out of 5
following a purchase from 28/10/2023
I have already used this product and am very satisfied with it.
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Response from Laboratoire PRONATUR
Thank you very much, Marie Annick, for your positive feedback! We are delighted to see that the product met your expectations.
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Carole M.
Rating: 5 out of 5
following a purchase from 28/10/2023
A very good ointment that really helps with muscle pain and pain following algodystrophy. I order it and recommend it to my loved ones. Fast delivery.
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Response from Laboratoire PRONATUR
Thank you very much for your excellent rating, Carole! We are delighted that our product has relieved your muscle pain and pain following algodystrophy. We are also happy that you recommended it to your loved ones and that our delivery service met your expectations. We hope to see you again soon!
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Christiane C.
Rating: 5 out of 5
following a purchase from 28/10/2023
I ordered tubes of cramp relief gel and received two sample sachets of Green Clay massage gel in the package. It came at just the right time, since I had pain in one knee. I tried it and felt better the next day, once it had had time to take effect. I used both sachets and decided to order some. I'm not trying to persuade anyone, but I can see my pain easing...
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Response from Laboratoire PRONATUR
Thank you very much for your testimonial, Christiane. We are delighted that our products have provided you with such relief and that you decided to order them again. Our goal is indeed to help you feel better, and we are pleased that you were satisfied with your experience at PRONATUR.
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Angélique R.
Rating: 5 out of 5
following a purchase from 28/10/2023
Orders are always received quickly. The benefits of green clay take effect instantly. For my joint health problems, I highly recommend your laboratory. Without hesitation. What's more, the quality and prices are impeccable.
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Response from Laboratoire PRONATUR
We are delighted that you are satisfied with the results you have achieved with our products and with the fast delivery. Thank you for your trust and positive review. We are happy that you recommend our products. Thank you!
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Salvador B.
Rating: 5 out of 5
following a purchase from 28/10/2023
Very satisfied
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Response from Laboratoire PRONATUR
Thank you very much, Salvador, for your positive review. We are very happy that you were satisfied with our website.
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Carole B.
Rating: 5 out of 5
following a purchase from 27/10/2023
A very pleasant massage gel with a cooling effect that immediately soothes the joints. I recommend this product.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Carole! We are delighted to hear that the PRONATUR massage gel provided you with immediate relief and that you recommend it. This is a tremendous encouragement for us to continue offering consumers high-quality products.
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