Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

5 star reviews

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J
Jean L.
Rating: 5 out of 5
following a purchase from 17/02/2026
I have just started the treatment, so I can't give an opinion yet.
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Response from Laboratoire PRONATUR
Hello Jean, we sincerely thank you for your 5/5 rating. Your feedback is valuable, and we hope you will soon experience the benefits of our treatment. Please feel free to share your opinion again once you have had more experience with our products.
C
Chantal G.
Rating: 5 out of 5
following a purchase from 26/01/2026
The first order was lost by the postal service. Pronatur kindly sent me a second parcel, which I eventually received.
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Response from Laboratoire PRONATUR
Dear Chantal, thank you very much for your feedback and your 5 stars. We are delighted to hear that you eventually received your order, and we would like to apologize for the initial inconvenience. Your satisfaction is our priority, and we remain at your disposal should you have any questions in the future.
S
Sylvie R.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very good product
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Response from Laboratoire PRONATUR
Thank you very much for your glowing review, Sylvie. We are delighted to hear that you are satisfied with our products at Laboratoire PRONATUR. Your support is invaluable and encourages us to continue offering the best quality possible.
A
Anne-Marie C.
Rating: 5 out of 5
following a purchase from 07/02/2026
I received my 2 tubes of Pronature gel. Unfortunately, it doesn't relieve the severe pain in both my knees, even though I use it several times a day.
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Response from Laboratoire PRONATUR
Dear Anne-Marie,

We sincerely thank you for your review and are glad that you received your tubes of gel. However, we are sorry to hear that applying it locally has not yet been enough to relieve the severe pain in your knees. For intense joint discomfort, the targeted action of a topical gel can sometimes have its limits.

In this kind of situation, it can often be very helpful to complement the massage with an internal approach. That is why we recommend combining the gel with a course of Harpagophytum. This plant is known for its powerful natural anti-inflammatory properties. Taken orally, it works in depth to help reduce overall joint inflammation and restore flexibility, working in perfect synergy with the soothing effect of the gel.

Of course, if the pain persists, we encourage you to consult a healthcare professional for advice tailored to your situation.

Your well-being is our priority, and we remain at your disposal if you have any questions. Take care,
The PRONATUR Laboratory team
D
Distri Club M.
Rating: 5 out of 5
following a purchase from 09/02/2026
GREAT PRODUCTS, CAREFULLY AND QUICKLY DELIVERED
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Response from Laboratoire PRONATUR
We sincerely thank you for your glowing review of our website, "Laboratoire PRONATUR." We are delighted that our products and the quality of our delivery service met your expectations. Your satisfaction is our priority, and we hope to welcome you back very soon.
J
Jean Marc B.
Rating: 5 out of 5
following a purchase from 02/02/2026
Very good products and excellent value for money. Great
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Response from Laboratoire PRONATUR
Hello Jean Marc,

Thank you so much for your positive review! We are delighted that you are satisfied with our products and their value for money. Your support means a lot to us. See you soon on our website!

Kind regards,
The PRONATUR team
M
Michael B.
Rating: 5 out of 5
following a purchase from 06/02/2026
Second order and still just as delighted with the product
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Response from Laboratoire PRONATUR
Hello Michael,

Thank you very much for your glowing review and your loyalty! We are delighted to hear that you are still satisfied with our products. Your satisfaction is our priority.

See you soon on our website!

Kind regards,
The PRONATUR Laboratory team
G
Geneviève D.
Rating: 5 out of 5
following a purchase from 05/02/2026
A small mistake with the parcel was fixed very quickly.
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Response from Laboratoire PRONATUR
Dear Geneviève, thank you sincerely for your feedback. We are delighted to hear that your issue was resolved quickly. Your satisfaction is our priority, and we are pleased that you appreciated our responsiveness. Please feel free to contact us if you need anything else.
J
Jean-François B.
Rating: 5 out of 5
following a purchase from 02/02/2026
A long-standing habit
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Response from Laboratoire PRONATUR
Hello Mr. Jean-François,

Thank you sincerely for your positive review and 5/5 rating! We are delighted to hear that your experience with Laboratoire PRONATUR was satisfactory and that you have made a habit of using our products. Your trust motivates us to continue improving our services. Please feel free to contact us if you have any questions or needs in the future.

Kind regards,
The Laboratoire PRONATUR team
V
Véronique G.
Rating: 5 out of 5
following a purchase from 31/01/2026
Excellent cream... excellent products!
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Response from Laboratoire PRONATUR
Dear Véronique, thank you sincerely for your glowing review and perfect rating. We are delighted that you are satisfied with our products, and we are committed to continuing to offer you the best quality. We look forward to seeing you again soon on our website!
C
Christian N.
Rating: 5 out of 5
following a purchase from 27/01/2026
Meets my expectations
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Response from Laboratoire PRONATUR
Thank you sincerely for your positive feedback, Christian. We are delighted to hear that our "Laboratoire PRONATUR" website met your expectations. Please feel free to contact us if you have any other questions or needs; we are here to help.
B
Blandine M.
Rating: 5 out of 5
following a purchase from 28/01/2026
Very happy with my order, but delivery was a little slow. Order placed on Wednesday, delivered to the pickup point on Tuesday.
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Response from Laboratoire PRONATUR
Hello Blandine,

Thank you very much for your positive review and 5/5 rating! We are delighted to hear that you are satisfied with your order. We have also taken note of your comment about the delivery time and will work to improve it. We look forward to seeing you again soon on our website!

Kind regards,
The PRONATUR team
E
Elisabeth S.
Rating: 5 out of 5
following a purchase from 29/01/2026
Fast delivery, super effective product
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Response from Laboratoire PRONATUR
Dear Elisabeth, thank you sincerely for your glowing review and 5-star rating! We are delighted to hear that you appreciated the speed of our delivery and the effectiveness of our products. Your satisfaction is our priority, and we hope to see you again soon on our website.
M
Michel M.
Rating: 5 out of 5
following a purchase from 28/01/2026
As ordered
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Response from Laboratoire PRONATUR
Dear Michel,

Thank you sincerely for your positive feedback and your 5/5 rating. We are delighted to hear that your order met your expectations. Your satisfaction is our priority, and your comments encourage us to continue providing quality service. Please feel free to contact us again for your future needs.

Kind regards,
The PRONATUR Laboratory team
B
Burnotte L.
Rating: 5 out of 5
following a purchase from 23/01/2026
Very good product, I recommend it 100%
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Response from Laboratoire PRONATUR
Thank you sincerely for your glowing review, Mr. Burnotte. Your satisfaction is our priority, and we are delighted to hear that our products meet your expectations. Please feel free to contact us again if you have any other questions or needs.
D
Djamel M.
Rating: 5 out of 5
following a purchase from 26/01/2026
Item as described, parcel received on time
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Response from Laboratoire PRONATUR
Hello Djamel,

Thank you sincerely for your positive review. We are delighted to hear that your order was as described and delivered on time. Your satisfaction is our priority!

We look forward to serving you again,

The PRONATUR Laboratory team
A
Aurélie D.
Rating: 5 out of 5
following a purchase from 25/01/2026
A very reliable company. I had accidentally placed a duplicate order, and everything was resolved quickly. I recommend them.
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Response from Laboratoire PRONATUR
Dear Aurélie,

Thank you sincerely for your glowing review and recommendation. We are delighted to hear that your issue was resolved quickly and that you had a positive experience with our service. The entire PRONATUR Laboratory team is here to help with any future requests.

Kind regards,
The PRONATUR team
J
Jocelyne J.
Rating: 5 out of 5
following a purchase from 23/01/2026
I use this product regularly, especially at the moment. It's the only one that gives me relief.
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Response from Laboratoire PRONATUR
Dear Jocelyne, thank you sincerely for your very positive feedback about our product. We are delighted to know that it is providing the relief you were hoping for, especially at the moment. Your satisfaction is our priority, and we are here to help with any other questions or needs.
B
Bernard C.
Rating: 5 out of 5
following a purchase from 24/01/2026
Good ointment, provides relief
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Response from Laboratoire PRONATUR
Hello Bernard,

Thank you very much for your positive feedback! We are delighted to hear that our ointment is providing you with relief. Please feel free to contact us again if you need any advice or further information.

Kind regards,
The PRONATUR Laboratory team
T
Thérèse B.
Rating: 5 out of 5
following a purchase from 22/01/2026
Fast delivery of a product I use regularly
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Response from Laboratoire PRONATUR
Hello Thérèse,

Thank you very much for your positive feedback and perfect rating! We are delighted to hear that you are satisfied with the speed of our delivery and that you use our products regularly. Please feel free to contact us if you need anything.

Kind regards,
The PRONATUR Laboratory team
J
Jacqueline S.
Rating: 5 out of 5
following a purchase from 21/01/2026
Still satisfied
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Response from Laboratoire PRONATUR
Dear Jacqueline,

Thank you very much for your positive review! We are delighted to hear that you are still satisfied with our services. Your satisfaction is our priority.

See you soon,
The PRONATUR Laboratory team
F
France C.
Rating: 5 out of 5
following a purchase from 22/01/2026
Personally, I have back and knee pain, and Argyflex helps soothe it quite a bit.
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Response from Laboratoire PRONATUR
Hello FRANCE,

Thank you very much for your review and your 5/5 rating! We are delighted to hear that Argy Flex is providing some relief for your back and knee pain. Please feel free to contact us if you have any questions or specific needs. Take care!

Kind regards,
The PRONATUR Laboratory team
C
Charlette B.
Rating: 5 out of 5
following a purchase from 20/01/2026
A product I recommend
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Response from Laboratoire PRONATUR
Dear Charlette,

We sincerely thank you for your glowing review and for recommending our product. Your satisfaction is our greatest reward, and we are delighted that our efforts meet your expectations. Please don’t hesitate to contact us if you have any questions or need anything in the future.

Kind regards,
The Laboratoire PRONATUR team
S
Stéphanie V.
Rating: 5 out of 5
following a purchase from 19/01/2026
Very good
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Response from Laboratoire PRONATUR
Hello Stéphanie,

We sincerely thank you for your positive feedback about our Laboratoire PRONATUR website. Your satisfaction is our priority, and we are delighted that your experience met your expectations. Please don’t hesitate to contact us if you have any questions or suggestions.
N
Nicole C.
Rating: 5 out of 5
following a purchase from 19/01/2026
After total knee replacement surgery, I only took painkillers twice during my hospital stay. For the rest of my recovery, I managed with Agyflex with green clay.
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Response from Laboratoire PRONATUR
Dear Nicole,

We sincerely thank you for your glowing review and your 5/5 rating. We are delighted to hear that you were able to manage your recovery so positively using our products. Your feedback is a testament to the effectiveness of our natural solutions, and we are happy to have been able to support you in your recovery. Please don’t hesitate to contact us if you have any questions or need anything in the future.

Kind regards,
The Laboratoire PRONATUR team
B
Brigitte P.
Rating: 5 out of 5
following a purchase from 18/01/2026
Very satisfied with the products; they work quickly.
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Response from Laboratoire PRONATUR
Dear Brigitte,

Thank you very much for your positive review. We are delighted to hear that you are very satisfied with our products and how effective they are. Your satisfaction is our priority, and we always strive to offer our customers the very best.

We look forward to seeing you again on our website!

Kind regards,
The Laboratoire PRONATUR team
D
Daniele S.
Rating: 5 out of 5
following a purchase from 11/01/2026
I’ve just started the “treatment”; we’ll see later. As for the delivery and packaging of the products I received, everything was perfect.
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Response from Laboratoire PRONATUR
Hello Daniele,

Thank you very much for your positive review! We are delighted to hear that the delivery and packaging of your products met your expectations. We hope you will be satisfied with the results of your treatment, and we remain available if you have any questions.

Kind regards,
The Laboratoire PRONATUR team
B
Benjamin C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very satisfied
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Response from Laboratoire PRONATUR
Hello Benjamin,

Thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with your experience with Laboratoire PRONATUR. Your satisfaction is our priority, and we hope to see you again soon.

Kind regards,
The PRONATUR team
S
Sonia P.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very happy with my order and the fast delivery. I’m telling people around me about your excellent products. Thank you.
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Response from Laboratoire PRONATUR
Dear Sonia,

Thank you very much for your glowing review and for the trust you place in our laboratory. We are delighted to hear that you are satisfied with your order, and we sincerely appreciate your support and recommendations. We look forward to serving you again soon!
R
Roger G.
Rating: 5 out of 5
following a purchase from 11/01/2026
Quality product, delivered quickly.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Roger. We are delighted to hear that you are satisfied with the quality of our products and the fast delivery. Your satisfaction is our priority, and we hope to see you again soon on our website.
A
Andre U.
Rating: 5 out of 5
following a purchase from 08/01/2026
Still just as satisfied, and it's effective. Thank you, Team Pronatur, for your loyalty to your customers
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Response from Laboratoire PRONATUR
Dear Andre,

Thank you warmly for your glowing review and your loyalty to Laboratoire PRONATUR. Your satisfaction is our priority, and we are delighted to know that our team meets your expectations. We look forward to serving you again!

Kind regards,
The PRONATUR team
S
Sylvie S.
Rating: 5 out of 5
following a purchase from 05/01/2026
Good, effective products that soothe sore areas and don't leave a greasy residue.
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Response from Laboratoire PRONATUR
Hello Sylvie,

Thank you very much for your positive review! We are delighted that our products have met your expectations and brought you relief. Your feedback is valuable and motivates us to continue offering effective solutions. See you again on our website!

Kind regards,
The Laboratoire PRONATUR team
E
Eric P.
Rating: 5 out of 5
following a purchase from 05/01/2026
Fast and the product matched the order
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Response from Laboratoire PRONATUR
Hello Eric,

Thank you very much for your glowing review. We are delighted to hear that you found our service fast and that you were satisfied with your order. Your trust in Laboratoire PRONATUR is greatly appreciated. We look forward to serving you again!

Kind regards,
The Laboratoire PRONATUR team
T
Tannai M.
Rating: 5 out of 5
following a purchase from 06/01/2026
One word: SUPER!!!!
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Response from Laboratoire PRONATUR
Hello TANNAI,

Many thanks for your glowing review! We are delighted that you had a positive experience with our laboratory. Your satisfaction is our greatest reward.

See you soon,
The PRONATUR team
C
Catherine K.
Rating: 5 out of 5
following a purchase from 03/01/2026
Very satisfied with this effective product
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Response from Laboratoire PRONATUR
Dear Catherine,

Thank you sincerely for your glowing review. We are delighted to hear that you are satisfied with our product. Your positive feedback is a source of motivation for our team. Please do not hesitate to contact us if you have any questions or need advice.

Kind regards,
The PRONATUR Laboratory team
J
Jean-Luc A.
Rating: 5 out of 5
following a purchase from 04/01/2026
Very good product, very happy with my purchase, and with the promotion including a free tube, it's perfect. Delivery and tracking were excellent.
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Response from Laboratoire PRONATUR
Hello Jean-Luc,

Thank you very much for your positive review and 5-star rating! We are delighted to hear that you are satisfied with your purchase and our service. Your satisfaction is our priority, and we hope to see you again soon on our website.

Kind regards,
The PRONATUR Laboratory team
J
Jean-Claude M.
Rating: 5 out of 5
following a purchase from 31/12/2025
Excellent product, effective and pleasant to use. Orders are always shipped quickly.
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Response from Laboratoire PRONATUR
Thank you very much for your glowing review, Jean-Claude. We are delighted to hear that you are satisfied with our products and that our delivery service meets your expectations. Your feedback is valuable and motivates us to keep improving our range and services.
N
Nicole S.
Rating: 5 out of 5
following a purchase from 19/12/2025
Still satisfied with both the products and the speed with which orders are processed
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Response from Laboratoire PRONATUR
Dear Nicole, thank you sincerely for your glowing review. We are delighted to hear that our products and prompt service meet your expectations. Your satisfaction is our priority, and we will continue striving to offer you the best.
F
Florence M.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good products; I only buy from you.
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Response from Laboratoire PRONATUR
Hello Florence,

Many thanks for your glowing review and for trusting our products! We are delighted to know that you are satisfied with your experience at Laboratoire PRONATUR. We look forward to seeing you again soon!

Kind regards,
The PRONATUR team
F
Françoise S.
Rating: 5 out of 5
following a purchase from 28/12/2025
Still satisfied with the muscle gels. I'm starting a course of capsules to lubricate the cartilage in my knees. No opinion yet.
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Response from Laboratoire PRONATUR
Dear Françoise, thank you warmly for your positive review and for trusting our products. We are delighted to hear that you are satisfied with our muscle gels, and we hope your course of capsules for your cartilage will also fully satisfy you. Please don't hesitate to get back in touch and share your thoughts!