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C
Rating: 1 out of 5
As simple as having a delivery person bring it home. I needed a taxi to go pick it up. 15 €, who covers that expense?
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Customer reviews of Lapasion Internacional S.A
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 342 published reviews
Summary of reviews
The store consistently delivers tasty products with reliable, fast shipping and clear order status updates, ensuring packages arrive in excellent condition and customers can track their progress throughout. The personal attention and responsive service stand out, with staff who proactively assist, answer inquiries, and resolve issues, making the shopping experience feel attentive and trustworthy. Product variety is praised, including whole and sugar-free options, almond pastes, and regional pastries, with customers repeatedly noting high satisfaction with taste, texture, and value. Several reviews highlight convenient online ordering, accurate product descriptions, and packaging that preserves freshness, contributing to a smooth, dependable overall experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Speed
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Response from Lapasion Internacional S.A
Thank you very much for your rating. We are glad to know that you are satisfied with the speed of the service. We work every day to ensure that our orders arrive as soon as possible and in the best conditions. We hope to serve you again very soon.
C
Rating: 2 out of 5
In the box of the puff pastries, some have come damaged
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Response from Lapasion Internacional S.A
Hello, We regret that some of the puff pastries arrived damaged and were not in the expected condition. Although we take special care in the packaging of our products, puff pastries are particularly delicate and can sometimes be affected during transport. We appreciate you informing us of this incident. We take note to continue improving and offer the best possible experience to our customers.
C
Rating: 4 out of 5
I liked EVERYTHING about the pastry. REGARDS.
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Response from Lapasion Internacional S.A
Thank you very much for your rating. We are glad to know that you enjoyed our pastries and that the experience has been so positive. Comments like yours encourage us to continue making our products with the same dedication as always. We send you a warm greeting and hope to serve you again very soon.
C
Rating: 2 out of 5
The quality of the product is very low. Nothing like what they advertise. Very disappointed.
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Response from Lapasion Internacional S.A
Hello, José: We sincerely regret that the product did not meet your expectations. We are surprised by your rating, as we take great care in both the selection of ingredients and the preparation of our products. However, we understand that tastes and expectations can vary from person to person. We would like to know more details about what happened so we can review your case and continue improving. If you wish, you can contact us indicating which aspect of the product you did not like. We appreciate you sharing your opinion.
C
Rating: 3 out of 5
In the mouth, the product becomes pasty, sticking to the palate, making it uncomfortable to swallow.
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Response from Lapasion Internacional S.A
Hello, We regret that the product was not to your liking and that the texture did not meet your expectations. The perception of texture can vary depending on the product and the tastes of each consumer. In any case, we appreciate you sharing your experience with us, as comments like yours help us continue improving. If you wish, you can let us know which specific product you consumed so we can review its composition and take note of your observations.
C
Rating: 4 out of 5
Everything fine and fast...
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Response from Lapasion Internacional S.A
Thank you very much for your rating. We are glad to know that everything went well and that you were satisfied with both our products and the speed of service. We will continue working to provide the best possible experience with each order.
C
Rating: 1 out of 5
I still haven't received it, with delivery scheduled for April 1st
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C
Rating: 3 out of 5
I need the invoice for the purchase and I can't find it
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C
Rating: 4 out of 5
Good quality-price ratio. The little drunks should be soaked a little more.
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C
Rating: 4 out of 5
Good service, speed, and perfect packaging
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C
Rating: 4 out of 5
I remember these chocolates being a bit bigger, they were round and flat like a button. These are too tiny. Although they are still very good.
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C
Rating: 1 out of 5
The order should have arrived on 11/9/25, but today, 17/11, it still hasn't arrived. I imagine it will be an Amazon problem, but the truth is that it hasn't arrived. My rating is poor.
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C
Rating: 4 out of 5
Good products. Although they are industrial, they have good raw materials and good presentation. I don't give them 5 stars because the price is a bit high to offset the shipping costs. I'm talking about the moñas, the sobaos.
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C
Rating: 1 out of 5
I placed an order a week ago and I haven't received it. A food product shouldn't be going around in delivery like that.
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C
Rating: 4 out of 5
I have ordered patience, they are quite good.
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C
Rating: 4 out of 5
Although I am aware that the transportation of the product can diminish the content, the number of broken or chopped units is significant and I believe it could be lower. Other than that, your product is excellent. Thank you very much.
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C
Rating: 4 out of 5
Quality products and good service, as always. This is not the first time I make a purchase and I will continue to do so in the future.
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C
Rating: 3 out of 5
The shipping was fast, but many came broken.
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C
Rating: 3 out of 5
Good website, quick ordering and delivery. However, I expected better quality items. The hard and soft nougat is of medium quality, the marzipan is quite average, the pieces of fruit from Aragon are quite coarse, and the marquesas are quite good.
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C
Rating: 4 out of 5
Everything is perfect on my part
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C
Rating: 4 out of 5
The walnut cookies are excellent. The lacitos are too moist. The shipping was very fast and they arrived in perfect condition.
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