Customer reviews of Lapasion Internacional S.A

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 342 published reviews
5 276 81% 4 45 13% 3 6 2% 2 6 2% 1 9 3%

Summary of reviews

The store consistently delivers tasty products with reliable, fast shipping and clear order status updates, ensuring packages arrive in excellent condition and customers can track their progress throughout. The personal attention and responsive service stand out, with staff who proactively assist, answer inquiries, and resolve issues, making the shopping experience feel attentive and trustworthy. Product variety is praised, including whole and sugar-free options, almond pastes, and regional pastries, with customers repeatedly noting high satisfaction with taste, texture, and value. Several reviews highlight convenient online ordering, accurate product descriptions, and packaging that preserves freshness, contributing to a smooth, dependable overall experience.

Reviews 1, 2 and 5 stars

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C
Comprador Verificado
Rating: 1 out of 5
They are very bad now in summer
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C
Comprador Verificado
Rating: 5 out of 5
Excellent
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C
Comprador Verificado
Rating: 5 out of 5
The attention of the people who assisted me. They were very kind and charming.
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C
Comprador Verificado
Rating: 5 out of 5
Everything perfect.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/02/2023
Quality products and exquisite treatment from customer service
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Response from Lapasion Internacional S.A
Thank you very much for the rating, it is a pleasure to know that our products are liked. We always try to provide the best possible service to our customers. Thank you very much and have a nice day
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/02/2023
Good prices, quick and easy purchase, and fast shipping with MRW. The sugar-free products are very good. They are the ones I know.
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Response from Lapasion Internacional S.A
Thank you very much for the rating, it is a pleasure to know that our products are liked. Thank you very much and have a nice day
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/02/2023
About the product, I must say that I am a regular, and the customer service and incident resolution are luxurious.
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Response from Lapasion Internacional S.A
Thank you very much for the rating, it is a pleasure to know that our products are liked. We always try to provide the best possible service. Thank you very much and have a nice day
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/01/2023
Excellent service, excellent product, and a lot of variety
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Response from Lapasion Internacional S.A
Thank you very much for the rating, it is a pleasure to know that our products are liked. Thank you very much and have a nice day
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 18/12/2022
The order has been at my neighbor's house for two days, the carrier didn't even call me to inform me. I find it a disgrace
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Response from Lapasion Internacional S.A
We regret that the transport agency did not provide you with an adequate service. We will contact them to inform them of what happened.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 15/12/2022
I have not received the order yet,...
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Response from Lapasion Internacional S.A
Good morning, we regret that the transport agency did not meet the delivery deadline. We will see what happened and request that they deliver it as soon as possible.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/12/2022
Everything perfect. From time to time a bigger offer. Thank you
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/12/2022
So far all the products I am trying and the fast service, I love it.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/12/2022
A very successful product
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/12/2022
Very good product. Quick and effective attention. Free shipping. Suggestion: Offer packs with varied products or allow the customer to compose them.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/12/2022
The products are unbeatable, everything is delicious, their website is very accessible and they manage fast shipping. Delighted with LaPasion :)
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/12/2022
Fast service
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2022
The quality of the polvorón and shipping to Madrid at no cost
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/11/2022
The quality of the products is excellent and the shipping has been done quickly and safely. Without a doubt, I will buy again in the store
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/11/2022
A good shopping experience, fast delivery, good quality price, I will buy more times
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/11/2022
The quality of the products, the presentation of the product, and also the packaging and punctuality of the shipping...., in short, it will not be the first time we place an order.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/11/2022
Super fast shipping.
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