Customer reviews of Lapasion Internacional S.A

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 342 published reviews
5 276 81% 4 45 13% 3 6 2% 2 6 2% 1 9 3%

Summary of reviews

The store consistently delivers tasty products with reliable, fast shipping and clear order status updates, ensuring packages arrive in excellent condition and customers can track their progress throughout. The personal attention and responsive service stand out, with staff who proactively assist, answer inquiries, and resolve issues, making the shopping experience feel attentive and trustworthy. Product variety is praised, including whole and sugar-free options, almond pastes, and regional pastries, with customers repeatedly noting high satisfaction with taste, texture, and value. Several reviews highlight convenient online ordering, accurate product descriptions, and packaging that preserves freshness, contributing to a smooth, dependable overall experience.

Reviews 1 and 4 stars

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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 18/12/2022
The order has been at my neighbor's house for two days, the carrier didn't even call me to inform me. I find it a disgrace
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Response from Lapasion Internacional S.A
We regret that the transport agency did not provide you with an adequate service. We will contact them to inform them of what happened.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 15/12/2022
I have not received the order yet,...
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Response from Lapasion Internacional S.A
Good morning, we regret that the transport agency did not meet the delivery deadline. We will see what happened and request that they deliver it as soon as possible.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/11/2022
The product in good condition and well packaged. I would only suggest two improvements as a buyer. I would ask for a better price and that if you buy more than one item, the shipping costs are not duplicated, I did not order more products for that reason.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/06/2022
The missing star is because although the box of almond pastes came better prepared than Amazon's, still quite a few of them are broken.
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Response from Lapasion Internacional S.A
Thank you very much for the rating and suggestion. We will see if we can improve the packaging so that next time all the pastes arrive well. Best regards and thank you very much.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/05/2022
SERVICE AND ARRIVAL OF THE PRODUCT. IT ARRIVED IN PERFECT CONDITION.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/04/2022
Everything is super good, but I would like that in the next delivery, they don't put so many blue creams. They are the ones that are put the most and are not liked too much.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/03/2022
good price quality relationship The
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