Customer reviews of Lapasion Internacional S.A

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 342 published reviews
5 276 81% 4 45 13% 3 6 2% 2 6 2% 1 9 3%

Summary of reviews

The store consistently delivers tasty products with reliable, fast shipping and clear order status updates, ensuring packages arrive in excellent condition and customers can track their progress throughout. The personal attention and responsive service stand out, with staff who proactively assist, answer inquiries, and resolve issues, making the shopping experience feel attentive and trustworthy. Product variety is praised, including whole and sugar-free options, almond pastes, and regional pastries, with customers repeatedly noting high satisfaction with taste, texture, and value. Several reviews highlight convenient online ordering, accurate product descriptions, and packaging that preserves freshness, contributing to a smooth, dependable overall experience.

Reviews 2 and 4 stars

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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/05/2026
Speed
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Response from Lapasion Internacional S.A
Thank you very much for your rating. We are glad to know that you are satisfied with the speed of the service. We work every day to ensure that our orders arrive as soon as possible and in the best conditions. We hope to serve you again very soon.
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 21/05/2026
In the box of the puff pastries, some have come damaged
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Response from Lapasion Internacional S.A
Hello, We regret that some of the puff pastries arrived damaged and were not in the expected condition. Although we take special care in the packaging of our products, puff pastries are particularly delicate and can sometimes be affected during transport. We appreciate you informing us of this incident. We take note to continue improving and offer the best possible experience to our customers.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/05/2026
I liked EVERYTHING about the pastry. REGARDS.
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Response from Lapasion Internacional S.A
Thank you very much for your rating. We are glad to know that you enjoyed our pastries and that the experience has been so positive. Comments like yours encourage us to continue making our products with the same dedication as always. We send you a warm greeting and hope to serve you again very soon.
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 15/04/2026
The quality of the product is very low. Nothing like what they advertise. Very disappointed.
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Response from Lapasion Internacional S.A
Hello, José: We sincerely regret that the product did not meet your expectations. We are surprised by your rating, as we take great care in both the selection of ingredients and the preparation of our products. However, we understand that tastes and expectations can vary from person to person. We would like to know more details about what happened so we can review your case and continue improving. If you wish, you can contact us indicating which aspect of the product you did not like. We appreciate you sharing your opinion.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/04/2026
Everything fine and fast...
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Response from Lapasion Internacional S.A
Thank you very much for your rating. We are glad to know that everything went well and that you were satisfied with both our products and the speed of service. We will continue working to provide the best possible experience with each order.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/02/2026
Good quality-price ratio. The little drunks should be soaked a little more.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/12/2025
Good service, speed, and perfect packaging
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/11/2025
I remember these chocolates being a bit bigger, they were round and flat like a button. These are too tiny. Although they are still very good.
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C
Comprador Verificado
Rating: 4 out of 5
Good products. Although they are industrial, they have good raw materials and good presentation. I don't give them 5 stars because the price is a bit high to offset the shipping costs. I'm talking about the moñas, the sobaos.
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C
Comprador Verificado
Rating: 4 out of 5
I have ordered patience, they are quite good.
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C
Comprador Verificado
Rating: 4 out of 5
Although I am aware that the transportation of the product can diminish the content, the number of broken or chopped units is significant and I believe it could be lower. Other than that, your product is excellent. Thank you very much.
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C
Comprador Verificado
Rating: 4 out of 5
Quality products and good service, as always. This is not the first time I make a purchase and I will continue to do so in the future.
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C
Comprador Verificado
Rating: 4 out of 5
Everything is perfect on my part
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C
Comprador Verificado
Rating: 4 out of 5
The walnut cookies are excellent. The lacitos are too moist. The shipping was very fast and they arrived in perfect condition.
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C
Comprador Verificado
Rating: 2 out of 5
I bought a 2kg box and this afternoon I tried 2 borrachos but they are very dry! They barely contain liquor... I will have to soak them in milk and I am left wanting a good borracho... Now 2 kg that will feel eternal... :(
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C
Comprador Verificado
Rating: 2 out of 5
Fast shipping but the packaging was not adequate. There were lots of broken cookies. That said, they are very tasty.
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C
Comprador Verificado
Rating: 2 out of 5
Not delivered yet
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C
Comprador Verificado
Rating: 4 out of 5
The product is very good, although in my opinion it is a bit expensive
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