Customer reviews of Lapasion Internacional S.A

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 342 published reviews
5 276 81% 4 45 13% 3 6 2% 2 6 2% 1 9 3%

Summary of reviews

The store consistently delivers tasty products with reliable, fast shipping and clear order status updates, ensuring packages arrive in excellent condition and customers can track their progress throughout. The personal attention and responsive service stand out, with staff who proactively assist, answer inquiries, and resolve issues, making the shopping experience feel attentive and trustworthy. Product variety is praised, including whole and sugar-free options, almond pastes, and regional pastries, with customers repeatedly noting high satisfaction with taste, texture, and value. Several reviews highlight convenient online ordering, accurate product descriptions, and packaging that preserves freshness, contributing to a smooth, dependable overall experience.

3 star reviews

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C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 04/04/2026
In the mouth, the product becomes pasty, sticking to the palate, making it uncomfortable to swallow.
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Response from Lapasion Internacional S.A
Hello, We regret that the product was not to your liking and that the texture did not meet your expectations. The perception of texture can vary depending on the product and the tastes of each consumer. In any case, we appreciate you sharing your experience with us, as comments like yours help us continue improving. If you wish, you can let us know which specific product you consumed so we can review its composition and take note of your observations.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 05/02/2026
I need the invoice for the purchase and I can't find it
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C
Comprador Verificado
Rating: 3 out of 5
The shipping was fast, but many came broken.
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C
Comprador Verificado
Rating: 3 out of 5
Good website, quick ordering and delivery. However, I expected better quality items. The hard and soft nougat is of medium quality, the marzipan is quite average, the pieces of fruit from Aragon are quite coarse, and the marquesas are quite good.
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C
Comprador Verificado
Rating: 3 out of 5
The languages are very good, but they arrived very broken, it shows that during transport
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C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 08/07/2022
A large part of the almond pastes continue to arrive broken.
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