Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 814 published reviews
5 747 92% 4 42 5% 3 14 2% 2 2 0% 1 9 1%

Summary of reviews

Customers consistently highlight excellent product quality and thoughtful craftsmanship, with many noting beautiful, well-made items, practical design, and features like engraving, sturdy packaging, and reliable performance. Delivery stands out for speed and reliability, with multiple mentions of fast, on-time shipping, careful handling, and efficient service including friendly, responsive support and even handwritten notes. The customer service experience is repeatedly described as courteous, professional, and proactive, resolving issues quickly and replacing items when needed. Overall, the store is perceived as trustworthy and capable, delivering impressive gifts and practical wine-related products that meet or exceed expectations.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
conforms to my order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Very good service, fast and careful delivery. Bonus: 4 free coasters and a handwritten thank-you letter. Highly recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Fantastic customer service and speedy delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Easy ordering, on-time delivery. Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
very satisfied; that doesn't surprise me from my Friend Pierre RICHARD!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Item received promptly, very well packaged with gift.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/09/2020
The site is very pleasant but missing information meant that I did not order a product that met my expectations. It's not easy to return a product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Very serious,Order received on time - Little handwritten note to thank you for the order - great service - next order for Christmas!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
Modest order but impeccable service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Serious site, well organized and very easy to access. The products are of high quality and I needed to exchange information by email. The staff are extremely reliable, attentive and attentive to your needs. I recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Fast, tracked shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Fast and careful delivery, with a little adorable and personalized attention added in the parcel. I'm delighted, I recommend and will recommend l'Atelier du Vin!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
All good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
excellent!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
Effective and beautiful product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2020
Very good both in terms of delivery and the quality of the product ordered.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/07/2020
No information on the size of the product, tasting glasses that have changed size and very less beautiful quality. They seem very fragile. Two out of four were chipped
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2020
Very, very serious site. I placed two orders, the 1st of which left little time for delivery. I called to specify the deadline by which I wished to receive the parcel (gift to be made). My correspondent from the company was very cordial and above all very professional. The parcel was dispatched the same day and received in perfect condition and on time. For the 2nd order, I asked for a delay in delivery and here again everything was perfect. I absolutely recommend this site and I would like to make it clear that I have no commercial connection with it. My testimonial is spontaneous and sincere. Jean-Pierre
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2020
Top!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2020
Delivered quickly, order accompanied by a handwritten note and a small gift (coaster) which is rare and appreciable for an order on the net THANK YOU
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
Easy to order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2020
Very satisfied, fast delivery, well packaged products and a nice handwritten note.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Efficient and easy to navigate.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
PERFECT! Fast delivery, compliant products and excellent after-sales service! Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Very good. Product meets our expectations. We recommend it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Clear, easy site, quality product, fast delivery. And with a handwritten note and little gifts. No complaints
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Perfect, very fast and very well packaged. I recommend and will return to this site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
I'm very satisfied with my order, which was also shipped quickly! What's more, I received a small gift from the brand - many thanks!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
I've ordered several products from l'atelier du vin They have very good products, qualitative, robust and beautiful A real company with French know-how Moreover, the customer service is very fast and attentive and full of little attentions I recommend their products.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
serious site. order well received
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
On-time delivery. Small gift (coasters).
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
good site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Perfect and fast delivery. Product fully complies with the description on the website.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
Fast and careful delivery. Never disappointed!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Very good product, fast shipment with a little gift. I'll just take off one star for the rather high shipping costs.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
The site is well-maintained and offers excellent value for money.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Fantastic service, L'Atelier Du Vin sent the most wonderful, personalised order with a handwritten note included. Speedy and slylish. Highly reccomend! Thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Extremely fast delivery, beautiful products and excellent quality!
Translated reviews
We use cookies for audience measurement and improving user experience.