Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 799 published reviews
5 734 92% 4 42 5% 3 14 2% 2 2 0% 1 7 1%

Summary of reviews

L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2020
Very good both in terms of delivery and the quality of the product ordered.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/07/2020
No information on the size of the product, tasting glasses that have changed size and very less beautiful quality. They seem very fragile. Two out of four were chipped
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/07/2020
Very, very serious site. I placed two orders, the 1st of which left little time for delivery. I called to specify the deadline by which I wished to receive the parcel (gift to be made). My correspondent from the company was very cordial and above all very professional. The parcel was dispatched the same day and received in perfect condition and on time. For the 2nd order, I asked for a delay in delivery and here again everything was perfect. I absolutely recommend this site and I would like to make it clear that I have no commercial connection with it. My testimonial is spontaneous and sincere. Jean-Pierre
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2020
Top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/07/2020
Delivered quickly, order accompanied by a handwritten note and a small gift (coaster) which is rare and appreciable for an order on the net THANK YOU
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
Easy to order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/06/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2020
Very satisfied, fast delivery, well packaged products and a nice handwritten note.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Efficient and easy to navigate.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
PERFECT! Fast delivery, compliant products and excellent after-sales service! Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Very good. Product meets our expectations. We recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Clear, easy site, quality product, fast delivery. And with a handwritten note and little gifts. No complaints
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Perfect, very fast and very well packaged. I recommend and will return to this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
I'm very satisfied with my order, which was also shipped quickly! What's more, I received a small gift from the brand - many thanks!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
I've ordered several products from l'atelier du vin They have very good products, qualitative, robust and beautiful A real company with French know-how Moreover, the customer service is very fast and attentive and full of little attentions I recommend their products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
serious site. order well received
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
On-time delivery. Small gift (coasters).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Perfect and fast delivery. Product fully complies with the description on the website.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
Fast and careful delivery. Never disappointed!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Very good product, fast shipment with a little gift. I'll just take off one star for the rather high shipping costs.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
The site is well-maintained and offers excellent value for money.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Fantastic service, L'Atelier Du Vin sent the most wonderful, personalised order with a handwritten note included. Speedy and slylish. Highly reccomend! Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Extremely fast delivery, beautiful products and excellent quality!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Delighted with the whole experience! Quality products, fast delivery and very well designed site! I'll be going back very soon for gift ideas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Very user-friendly site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Great Service - Would wholeheartedly recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Everything was positive Received quickly Corresponds to my request Quality material Happy with my purchase
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Good products, good service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
very good material and neat parcel, personalized shipment.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Delivery was fast. A thank you note in the parcel. Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
Clear website, easy ordering, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Impeccable service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Great product, delivered on time, professional and responsive company.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Fast, efficient service. Quality products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
very good, easy ordering and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Very happy with this first experience! I can and will recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/04/2020
Very fast delivery despite the confinement, nice attention: coasters as a gift
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