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R
Rating: 5 out of 5
Small order received on time, and it's exactly what I wanted.
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Customer reviews of L’Atelier du Vin
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 799 published reviews
Summary of reviews
L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersH
Rating: 5 out of 5
Perfect. Thank you
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S
Rating: 5 out of 5
Works very well, unlike other, more expensive devices.
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P
Rating: 5 out of 5
Superb products Beautiful catalog Easy online ordering Fast international shipping
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J
Rating: 5 out of 5
very good service
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D
Rating: 4 out of 5
Very nice product, but the price is a bit high.
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G
Rating: 5 out of 5
too much to give an opinion, give me time to use it.
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W
Rating: 5 out of 5
thank you for delivering to switzerland
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F
Rating: 5 out of 5
Perfect experience.
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O
Rating: 5 out of 5
👍⭐⭐⭐⭐⭐👍
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B
Rating: 5 out of 5
Beautifully packaged, ideal for a refined gift! Small gifts also appreciated
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V
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Good evening, Everything went very smoothly from order to delivery. Exceptional customer service. Thank you very much. Henriette LE GUYON
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R
Rating: 4 out of 5
CLEAR
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C
Rating: 5 out of 5
Very fast delivery, in good condition. Haven't tested the lenses yet
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S
Rating: 5 out of 5
It's the best vacuum pump I've used, and the corks with valves stay tightly closed. The wine is preserved.
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K
Rating: 5 out of 5
Großartig!
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D
Rating: 5 out of 5
Uitstekende kwaliteit, de beste kurkentrekker ooit!
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M
Rating: 5 out of 5
Aesthetics and functionality come together to form a perfect duo.
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S
Rating: 5 out of 5
Thank you, it's very pretty!
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C
Rating: 5 out of 5
real work of art, super finish, very happy with my purchase
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J
Rating: 5 out of 5
Hello, Everything was perfect and compliant. PS: we don't "recover" the opinion (as indicated on the email) we collect it!
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Response from L’Atelier du Vin
Hello,
Thank you very much for your interest in our brand and our products, and for your suggestion.
The message in question came from the Société des Avis Garantis, but we immediately forwarded your comment to them. They were able to respond to our request within two hours.
From now on, all stores using their services will use the word "collect" instead of "recover" for reviews.
Thank you again - your feedback is valuable to us and also helps to improve the services of other companies.
The L'Atelier du Vin team
Thank you very much for your interest in our brand and our products, and for your suggestion.
The message in question came from the Société des Avis Garantis, but we immediately forwarded your comment to them. They were able to respond to our request within two hours.
From now on, all stores using their services will use the word "collect" instead of "recover" for reviews.
Thank you again - your feedback is valuable to us and also helps to improve the services of other companies.
The L'Atelier du Vin team
J
Rating: 5 out of 5
Fast shipping and good product
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D
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
perfect products and delivery, with a really personal and efficient customer contact:)... thank you and see you soon for a next order.
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O
Rating: 4 out of 5
Impeccable follow-up.
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C
Rating: 5 out of 5
Ordered as a gift, the glasses are as shown in the photo and description.
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J
Rating: 5 out of 5
The glasses are unique.
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A
Rating: 5 out of 5
I am satisfied with my purchase
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V
Rating: 5 out of 5
Product conforms to the description fast and careful shipment 👍
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N
Rating: 5 out of 5
I'm absolutely delighted with my experience with L'Atelier du Vin. Their products are of exceptional quality, combining elegance and functionality. Each accessory is designed with incredible attention to detail, transforming every tasting experience into a true moment of pleasure. The design is both chic and timeless, perfect for discerning wine lovers. What's more, customer service is simply exemplary: always available, responsive, and attentive to every request. I highly recommend L'Atelier du Vin to all wine enthusiasts. A brand that embodies excellence at every level!
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C
Rating: 5 out of 5
Good performance
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M
Rating: 5 out of 5
Fast, perfect packaging and superb product. I would recommend this purchase and would do it again!
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J
Rating: 5 out of 5
on time delivery.
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R
Rating: 5 out of 5
A good quality product well worth the price delivered speedily and courteously: many thanks!
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A
Rating: 5 out of 5
Delay about one week
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B
Rating: 5 out of 5
Excellent service and products, I highly recommend
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J
Rating: 5 out of 5
I've been using the Gard'vin system "the pump and cork that remove oxygen from the bottle" for 14 years and have given it as a gift to many friends (thanks to the BHV Paris stand). We're all very happy with this system, which keeps wine fresh for several days after opening. I recommend having several extra corks, because after 9 years, one cork was no longer functional. This system allows wine to be preserved without putting the bottle in the fridge, and the quality of preservation for a second or third tasting is incomparable. A must-have!
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E
Rating: 5 out of 5
Product conforms to presentation. Fast delivery. Would recommend.
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S
Rating: 5 out of 5
Quick and efficient
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