Customer reviews of L’Atelier du Vin

9,7 /10

Based on 799 published reviews

Summary of reviews

L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur vérifié

Published on 19/09/2021 à 21h45 following a purchase from 24/08/2021

This map of France is perfect for pinpointing the location of the great grape varieties! Thank you F.LE COEUR.

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Acheteur vérifié

Published on 15/09/2021 à 00h52 following a purchase from 16/08/2021

Smooth order, no problems.

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Acheteur vérifié

Published on 02/09/2021 à 17h12 following a purchase from 07/08/2021

Easy to use, good experience.

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Acheteur vérifié

Published on 28/08/2021 à 09h36 following a purchase from 02/08/2021

delivery on time everything ok

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Acheteur vérifié

Published on 27/08/2021 à 19h05 following a purchase from 30/07/2021

wide range excellent service fast delivery

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Acheteur vérifié

Published on 23/08/2021 à 14h57 following a purchase from 23/07/2021

Very fast

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Acheteur vérifié

Published on 21/08/2021 à 15h29 following a purchase from 27/07/2021

he hasn't arrived

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Response from L’Atelier du Vin Published on 23/08/2021

Sir, we're sorry for the inconvenience. We've launched an inquiry with Colissimo and are doing everything we can to find the lost parcel. We will get back to you shortly.

Acheteur vérifié

Published on 15/08/2021 à 14h19 following a purchase from 19/07/2021

Very easy to order

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Acheteur vérifié

Published on 10/08/2021 à 08h34 following a purchase from 11/07/2021

Pleasant site. Good products.

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Acheteur vérifié

Published on 05/08/2021 à 12h53 following a purchase from 11/07/2021

Perfect, nothing to complain about

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Acheteur vérifié

Published on 04/08/2021 à 16h19 following a purchase from 10/07/2021

A very well made and beautiful instrument this soft gear wine opener. Perhaps the foil cutter can beade easier to take out but maybe this will become easier with use, but it's amazing.

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Acheteur vérifié

Published on 01/08/2021 à 08h02 following a purchase from 06/07/2021

Perfect

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Acheteur vérifié

Published on 29/07/2021 à 19h05 following a purchase from 04/07/2021

Fast and compliant.

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Acheteur vérifié

Published on 26/07/2021 à 14h42 following a purchase from 01/07/2021

delivery as requested and even with a small gift

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Acheteur vérifié

Published on 24/07/2021 à 06h55 following a purchase from 15/06/2021

Compliant order, fast delivery.

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Acheteur vérifié

Published on 18/07/2021 à 12h03 following a purchase from 23/06/2021

Very well done site. Fast ordering and efficient shipping. Thank you for the little gift added to each order. I really like your brand.

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Acheteur vérifié

Published on 16/07/2021 à 14h02 following a purchase from 14/06/2021

Ergonomic website Easy to order Fast, careful shipping Little extra attention

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Acheteur vérifié

Published on 15/07/2021 à 14h54 following a purchase from 20/06/2021

Order delivered promptly Products conform very good site I recommend

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Acheteur vérifié

Published on 14/07/2021 à 08h49 following a purchase from 18/06/2021

Excellent product, innovative, beautiful design

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Acheteur vérifié

Published on 08/07/2021 à 14h08 following a purchase from 11/06/2021

Impeccable! The site is easy to navigate, it's easy to find what you're looking for and the product information is comprehensive. And the delivery time is pretty short, so all in all, a great user experience for atelierduvin.com!

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Acheteur vérifié

Published on 04/07/2021 à 16h55 following a purchase from 09/06/2021

Fast delivery.
Nice product.

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Acheteur vérifié

Published on 02/07/2021 à 14h01 following a purchase from 07/06/2021

Very fast delivery, less than 24 hours. Product very well packaged with a little surprise inside. Very happy with my purchase and customer service.

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Acheteur vérifié

Published on 30/06/2021 à 21h46 following a purchase from 05/06/2021

Very well done and pleasant site.

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Acheteur vérifié

Published on 28/06/2021 à 14h13 following a purchase from 03/06/2021

ALL CLEAR.

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Acheteur vérifié

Published on 24/06/2021 à 20h21 following a purchase from 30/05/2021

Clear site, easy to consult. I placed my order and received it as expected. Very satisfied.

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Acheteur vérifié

Published on 21/06/2021 à 13h07 following a purchase from 27/05/2021

Top! works perfectly

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Acheteur vérifié

Published on 14/06/2021 à 15h10 following a purchase from 17/05/2021

no problem perfect

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Acheteur vérifié

Published on 11/06/2021 à 15h46 following a purchase from 17/05/2021

Fast and efficient

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Acheteur vérifié

Published on 10/06/2021 à 12h52 following a purchase from 16/05/2021

Nice item, fast and perfect delivery

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Acheteur vérifié

Published on 09/06/2021 à 23h44 following a purchase from 15/05/2021

Not at all satisfied, purchased a wine list poster. Delivered folded in 9 and not on a roll. Poster unusable, lamentable.

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Acheteur vérifié

Published on 01/06/2021 à 11h13 following a purchase from 03/05/2021

I'm English and my French is not perfect but your sales assistant Maëlle was able to answer all of my questions and to achieve a 4th initial for the engraving - this is the second order that I have placed with you and I'm sure there will be more - delivery was also very fast

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Acheteur vérifié

Published on 31/05/2021 à 12h25 following a purchase from 06/05/2021

everything is correct

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Acheteur vérifié

Published on 22/05/2021 à 20h06 following a purchase from 24/04/2021

Fast delivery. Plus a little gift. The product does not completely satisfy

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Acheteur vérifié

Published on 22/05/2021 à 17h06 following a purchase from 21/04/2021

Fast delivery and well packed parcel, reliable site, I recommend with my eyes closed :)

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Acheteur vérifié

Published on 16/05/2021 à 16h45 following a purchase from 19/04/2021

A little difficult to place a first order...

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Acheteur vérifié

Published on 12/05/2021 à 15h16 following a purchase from 17/04/2021

very responsive site product meets expectations

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Acheteur vérifié

Published on 12/05/2021 à 10h53 following a purchase from 14/04/2021

Perfect

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Acheteur vérifié

Published on 11/05/2021 à 10h38 following a purchase from 15/04/2021

xxxxx

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Acheteur vérifié

Published on 08/05/2021 à 12h32 following a purchase from 07/04/2021

Everything was perfect for this first order

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Acheteur vérifié

Published on 28/04/2021 à 16h44 following a purchase from 03/04/2021

Very good

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