Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 814 published reviews
5 747 92% 4 42 5% 3 14 2% 2 2 0% 1 9 1%

Summary of reviews

Customers consistently highlight excellent product quality and thoughtful craftsmanship, with many noting beautiful, well-made items, practical design, and features like engraving, sturdy packaging, and reliable performance. Delivery stands out for speed and reliability, with multiple mentions of fast, on-time shipping, careful handling, and efficient service including friendly, responsive support and even handwritten notes. The customer service experience is repeatedly described as courteous, professional, and proactive, resolving issues quickly and replacing items when needed. Overall, the store is perceived as trustworthy and capable, delivering impressive gifts and practical wine-related products that meet or exceed expectations.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Extremely fast delivery, beautiful products and excellent quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Delighted with the whole experience! Quality products, fast delivery and very well designed site! I'll be going back very soon for gift ideas.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Very user-friendly site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Great Service - Would wholeheartedly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Everything was positive Received quickly Corresponds to my request Quality material Happy with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Good products, good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
very good material and neat parcel, personalized shipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Delivery was fast. A thank you note in the parcel. Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
Clear website, easy ordering, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Impeccable service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Great product, delivered on time, professional and responsive company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Fast, efficient service. Quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
very good, easy ordering and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Very happy with this first experience! I can and will recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2020
Very fast delivery despite the confinement, nice attention: coasters as a gift
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Product as described. Fast processing and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Super fast order, well packaged with a personalized note. Not to mention top-notch products. Thank you l'Atelier du Vin.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Quality products, fast and careful delivery, accompanied by a delicate touch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Everything went smoothly. We even got a little extra gift with our order (which we didn't need).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Fast and careful delivery, accompanied by a small gift that spoils nothing.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/04/2020
Wrong address on the parcel, I had to travel 20km to pick up my parcel, impossible to get them on the phone...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Alles bestens!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Speed - efficiency - professionalism!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Great service despite the Covid 19 crisis. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
Very clear website, efficient ordering and delivery, even in times of confinement, quality product, and even a little gift!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
Very good site and the article corresponds to my expectations, very good product and impeccable delivery! With in more a small gift of welcome, good surprise thank you for your serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
as expected, fast and clean
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Highly responsive and professional customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2020
Very fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2020
Small bonus gift. Very nice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
all ok! Staff are wonderfoul
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Awsome Service, and beautiful quality, very happy !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
clear, simple site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
completely satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/12/2019
Delivery to be reviewed! First reception, 3 glasses out of 4 broken... Second reception, another glass broken... In the end I still got my batch of 4 glasses but I still find the delivery service deplorable. I won't be ordering any more glasses from here!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
Careful, fast and personalized delivery. Really a very good site, the quality and service are there, well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
Complete order with goodies and fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
I had no problem placing my order and delivery was made as quickly as possible.
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