Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 814 published reviews
5 747 92% 4 42 5% 3 14 2% 2 2 0% 1 9 1%

Summary of reviews

Customers consistently highlight excellent product quality and thoughtful craftsmanship, with many noting beautiful, well-made items, practical design, and features like engraving, sturdy packaging, and reliable performance. Delivery stands out for speed and reliability, with multiple mentions of fast, on-time shipping, careful handling, and efficient service including friendly, responsive support and even handwritten notes. The customer service experience is repeatedly described as courteous, professional, and proactive, resolving issues quickly and replacing items when needed. Overall, the store is perceived as trustworthy and capable, delivering impressive gifts and practical wine-related products that meet or exceed expectations.

Reviews 1, 2, 3 and 5 stars

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M
Marie C.
Rating: 5 out of 5
following a purchase from 05/12/2024
The order corresponds well, fast delivery is perfect.
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Philippe D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Good.
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Martine D.
Rating: 5 out of 5
following a purchase from 01/12/2024
This is the 2nd time I've ordered from l'atelier du vin, I'm satisfied with the products, the packaging and the delivery.
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Nadine L.
Rating: 5 out of 5
following a purchase from 29/11/2024
Bottle opener, excellent quality, stylish design. Easy to use. Delivered quickly and very well packaged. I recommend this site!
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Dominique D.
Rating: 5 out of 5
following a purchase from 01/12/2024
nice product meets my expectations
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Romain D.
Rating: 5 out of 5
following a purchase from 30/11/2024
Top
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Nathalie T.
Rating: 5 out of 5
following a purchase from 28/11/2024
Fast delivery, high quality product.
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Yvette L.
Rating: 5 out of 5
following a purchase from 26/11/2024
Product as described Received quickly!
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Regis D.
Rating: 5 out of 5
following a purchase from 26/11/2024
Small order received on time, and it's exactly what I wanted.
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Huguette D.
Rating: 5 out of 5
following a purchase from 14/11/2024
Perfect. Thank you
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Sébastien H.
Rating: 5 out of 5
following a purchase from 24/11/2024
Works very well, unlike other, more expensive devices.
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Pascal S.
Rating: 5 out of 5
following a purchase from 10/11/2024
Superb products Beautiful catalog Easy online ordering Fast international shipping
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Jerome J.
Rating: 5 out of 5
following a purchase from 18/11/2024
very good service
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Gerard L.
Rating: 5 out of 5
following a purchase from 17/11/2024
too much to give an opinion, give me time to use it.
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Waibel H.
Rating: 5 out of 5
following a purchase from 13/11/2024
thank you for delivering to switzerland
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Francis B.
Rating: 5 out of 5
following a purchase from 14/11/2024
Perfect experience.
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Olivier D.
Rating: 5 out of 5
following a purchase from 12/11/2024
👍⭐⭐⭐⭐⭐👍
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Brigitte L.
Rating: 5 out of 5
following a purchase from 10/11/2024
Beautifully packaged, ideal for a refined gift! Small gifts also appreciated
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Viv R.
Rating: 5 out of 5
following a purchase from 03/11/2024
Perfect
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Alexis M.
Rating: 5 out of 5
following a purchase from 01/11/2024
Good evening, Everything went very smoothly from order to delivery. Exceptional customer service. Thank you very much. Henriette LE GUYON
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Claire F.
Rating: 5 out of 5
following a purchase from 29/10/2024
Very fast delivery, in good condition. Haven't tested the lenses yet
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Sébastien H.
Rating: 5 out of 5
following a purchase from 23/10/2024
It's the best vacuum pump I've used, and the corks with valves stay tightly closed. The wine is preserved.
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Karl D.
Rating: 5 out of 5
following a purchase from 30/06/2024
Großartig!
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Don H.
Rating: 5 out of 5
following a purchase from 09/08/2024
Uitstekende kwaliteit, de beste kurkentrekker ooit!
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Monique L.
Rating: 5 out of 5
following a purchase from 02/10/2024
Aesthetics and functionality come together to form a perfect duo.
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Stefan M.
Rating: 5 out of 5
following a purchase from 23/07/2024
Thank you, it's very pretty!
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Claude B.
Rating: 5 out of 5
following a purchase from 10/10/2024
real work of art, super finish, very happy with my purchase
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Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 08/10/2024
Hello, Everything was perfect and compliant. PS: we don't "recover" the opinion (as indicated on the email) we collect it!
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Response from L’Atelier du Vin
Hello,

Thank you very much for your interest in our brand and our products, and for your suggestion.

The message in question came from the Société des Avis Garantis, but we immediately forwarded your comment to them. They were able to respond to our request within two hours.

From now on, all stores using their services will use the word "collect" instead of "recover" for reviews.

Thank you again - your feedback is valuable to us and also helps to improve the services of other companies.

The L'Atelier du Vin team
J
Joy N.
Rating: 5 out of 5
following a purchase from 01/10/2024
Fast shipping and good product
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Dominique B.
Rating: 5 out of 5
following a purchase from 29/09/2024
Perfect
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Jocelyne L.
Rating: 5 out of 5
following a purchase from 26/09/2024
perfect products and delivery, with a really personal and efficient customer contact:)... thank you and see you soon for a next order.
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Cathy R.
Rating: 5 out of 5
following a purchase from 08/09/2024
Ordered as a gift, the glasses are as shown in the photo and description.
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Jacky A.
Rating: 5 out of 5
following a purchase from 31/08/2024
The glasses are unique.
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Alexia M.
Rating: 5 out of 5
following a purchase from 17/08/2024
I am satisfied with my purchase
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Valérie S.
Rating: 5 out of 5
following a purchase from 13/08/2024
Product conforms to the description fast and careful shipment 👍
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Nathalie D.
Rating: 5 out of 5
following a purchase from 08/08/2024
I'm absolutely delighted with my experience with L'Atelier du Vin. Their products are of exceptional quality, combining elegance and functionality. Each accessory is designed with incredible attention to detail, transforming every tasting experience into a true moment of pleasure. The design is both chic and timeless, perfect for discerning wine lovers. What's more, customer service is simply exemplary: always available, responsive, and attentive to every request. I highly recommend L'Atelier du Vin to all wine enthusiasts. A brand that embodies excellence at every level!
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Catherine B.
Rating: 5 out of 5
following a purchase from 05/08/2024
Good performance
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Marie Élise C.
Rating: 5 out of 5
following a purchase from 24/07/2024
Fast, perfect packaging and superb product. I would recommend this purchase and would do it again!
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Joel T.
Rating: 5 out of 5
following a purchase from 02/08/2024
on time delivery.
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Robert R.
Rating: 5 out of 5
following a purchase from 30/07/2024
A good quality product well worth the price delivered speedily and courteously: many thanks!
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