Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 814 published reviews
5 747 92% 4 42 5% 3 14 2% 2 2 0% 1 9 1%

Summary of reviews

Customers consistently highlight excellent product quality and thoughtful craftsmanship, with many noting beautiful, well-made items, practical design, and features like engraving, sturdy packaging, and reliable performance. Delivery stands out for speed and reliability, with multiple mentions of fast, on-time shipping, careful handling, and efficient service including friendly, responsive support and even handwritten notes. The customer service experience is repeatedly described as courteous, professional, and proactive, resolving issues quickly and replacing items when needed. Overall, the store is perceived as trustworthy and capable, delivering impressive gifts and practical wine-related products that meet or exceed expectations.

Reviews 1, 3, 4 and 5 stars

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Y
Yves H.
Rating: 5 out of 5
following a purchase from 19/04/2024
Perfect
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Gaultier C.
Rating: 5 out of 5
following a purchase from 23/04/2024
Package arrived super fast. Very good quality wine pourer!
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Isabelle P.
Rating: 5 out of 5
following a purchase from 28/02/2024
Products as described, fast delivery.
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Claude C.
Rating: 5 out of 5
following a purchase from 20/04/2024
It works great!
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Patrick D.
Rating: 5 out of 5
following a purchase from 20/04/2024
Another product that has given me complete satisfaction. Elegant and competent!
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Jean Marie E.
Rating: 5 out of 5
following a purchase from 26/03/2024
order delivered on time and on schedule, great
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Francis L.
Rating: 5 out of 5
following a purchase from 14/03/2024
matches my order
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Marie H B.
Rating: 5 out of 5
following a purchase from 15/04/2024
Perfect, rapid
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Andreea G.
Rating: 5 out of 5
following a purchase from 01/04/2024
A great experience! I loved the attention to detail!
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Xavier G.
Rating: 5 out of 5
following a purchase from 04/03/2024
beautiful, efficient object
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Luc W.
Rating: 5 out of 5
following a purchase from 31/03/2024
Fast turnaround and conforms to my order
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Patrick D.
Rating: 5 out of 5
following a purchase from 29/02/2024
A warm welcome
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Restaurant L.
Rating: 3 out of 5
following a purchase from 16/03/2024
Professional purchase electric wine pump that really lacks performance for pro use, is it the design or this machine that lacks performance to see?
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Anna G.
Rating: 5 out of 5
following a purchase from 02/03/2024
Great!
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Gustave B.
Rating: 5 out of 5
following a purchase from 08/04/2024
Thank you for the quality of the product
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Caroline B.
Rating: 5 out of 5
following a purchase from 05/04/2024
Beautiful package, beautiful product, excellent service
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Geneviève B.
Rating: 5 out of 5
following a purchase from 19/04/2024
Very fast delivery. Product conforms to the presentation on the site.
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Jean P.
Rating: 5 out of 5
following a purchase from 09/02/2024
very satisfied, very fast delivery
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Elodie L.
Rating: 5 out of 5
following a purchase from 23/01/2024
quality delay.
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Marie-Soleil D.
Rating: 4 out of 5
following a purchase from 08/01/2024
As expected, good product! Otherwise unavailable in Canada, so I'm glad.
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Alain A.
Rating: 5 out of 5
following a purchase from 24/01/2024
Very good
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Yiannis R.
Rating: 5 out of 5
following a purchase from 09/01/2024
Excellent!
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Xavier Didier C.
Rating: 5 out of 5
following a purchase from 12/01/2024
Impec
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Pierre G.
Rating: 5 out of 5
following a purchase from 13/01/2024
....
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Joel A.
Rating: 5 out of 5
following a purchase from 12/01/2024
The whole process from order to delivery was very efficient and very fast, and the glasses are very beautiful.
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Alain G.
Rating: 5 out of 5
following a purchase from 08/01/2024
Good responsiveness during the holiday season, when deliveries were halted, but good e-mail exchanges (advisor responsiveness).
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Marc R.
Rating: 5 out of 5
following a purchase from 08/01/2024
Perfect service, on-time delivery.
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Eric G.
Rating: 3 out of 5
following a purchase from 08/01/2024
No information about the end of the preparation and delivery of the parcel
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Bruno M.
Rating: 4 out of 5
following a purchase from 08/01/2024
Easy to use website, order delivered without having been warned at the time of ordering of the vacation closure in the first week of January 2024. Apart from that, the parcel arrived in three days.
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Régine C.
Rating: 5 out of 5
following a purchase from 08/01/2024
Perfect
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Anne Laure D.
Rating: 5 out of 5
following a purchase from 21/12/2023
Very good!
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Jyothi A.
Rating: 5 out of 5
following a purchase from 19/12/2023
Gli accessori erano un regalo per un professionista del settore. Davvero molto belli. Spedizione celere. Consigliatissimo!
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René S.
Rating: 5 out of 5
following a purchase from 24/12/2023
Five stars for the clarity of the site, for the speed of shipment and parcel preparation, for the reliability of the team and their respect for the customer.
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Wendy R.
Rating: 5 out of 5
following a purchase from 19/12/2023
Excellent service. Thankyou
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Henri G.
Rating: 5 out of 5
following a purchase from 25/12/2023
A site you can trust
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Didier P.
Rating: 5 out of 5
following a purchase from 21/12/2023
Order received on time Recommend
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Sarah L.
Rating: 5 out of 5
following a purchase from 15/12/2023
I am super happy with my purchase, Fast, easy and very careful shipping!
Thank you so much!
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Alain B.
Rating: 5 out of 5
following a purchase from 17/12/2023
A beautiful site that respects the authenticity and know-how of yesteryear!
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Hervé M.
Rating: 5 out of 5
following a purchase from 19/12/2023
A very fast delivery and a gift to boot. Thank you and I will continue to recommend your company.
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C
Christophe B.
Rating: 4 out of 5
following a purchase from 11/12/2023
very interesting, a little long to consult if you don't know the architecture
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