L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.
Satisfied with my order despite a delayed shipment due to a back-to-school inventory. I was also surprised that the card with a personalized note...was handwritten! Thank you
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Claire D.
Rating: 5 out of 5
following a purchase from 09/01/2025
The products are beautiful and the delivery was very fast! Great!
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laure D.
Rating: 5 out of 5
following a purchase from 27/12/2024
I'm a fan of the champagne tongs. This is my fourth purchase. It's a great item to give to friends.
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Fanny E.
Rating: 5 out of 5
following a purchase from 10/12/2024
Fast and careful delivery. A beautiful card and a small gift were included in the package, thank you for these kind gestures. Happy new year 2025.
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marc G.
Rating: 5 out of 5
following a purchase from 25/12/2024
on time and very well presented, it's perfect!
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BENEDICTE E.
Rating: 5 out of 5
following a purchase from 09/12/2024
VERY NICE ARTICLE THAT IMPRESSED OUR GUESTS!
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VANESSA R.
Rating: 5 out of 5
following a purchase from 13/12/2024
product conforms to our expectations, thank you
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NOELLE A.
Rating: 5 out of 5
following a purchase from 25/12/2024
Very good
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Frédéric P.
Rating: 5 out of 5
following a purchase from 21/12/2024
Very good product, fast delivery, especially at Christmas time. The gift-wrapping option is of very good quality. Highly recommend
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Jean-Yves S.
Rating: 5 out of 5
following a purchase from 19/12/2024
Everything was OK
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delphine G.
Rating: 5 out of 5
following a purchase from 12/12/2024
super produit mon mari est très content
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Germain D.
Rating: 5 out of 5
following a purchase from 16/12/2024
Nothing to complain about, as ordered
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Beatrice V.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very good site, very fast ordering and shipping, in two words: EFFICIENT and SERIOUS!
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Mary C.
Rating: 5 out of 5
following a purchase from 16/12/2024
OK
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OLIVIER P.
Rating: 5 out of 5
following a purchase from 09/12/2024
Thank you for your professionalism. Fast delivery and items received in perfect condition.
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Guillaume M.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good and responsive
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Valentin D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Good products and responsive customer service in case of problems.
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jade G.
Rating: 5 out of 5
following a purchase from 09/12/2024
My brother and I ordered a decanter for our father's birthday and are very satisfied! The quality of the package was impeccable. We had included a personal message, and were pleasantly surprised to see that the message had been handwritten and applied to a beautiful card, in a personalized envelope. This personal touch was greatly appreciated. Our father was delighted, and so were we! We'll be sure to come back to you in the future, thank you very much! :)
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Jocelyne L.
Rating: 5 out of 5
following a purchase from 10/12/2024
Perfect as usual and I love your colorful little corks. Thank you and happy holidays to you.
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Jean-Baptiste L.
Rating: 5 out of 5
following a purchase from 12/12/2024
The experience was perfect, from ordering to receiving. Thank you
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Sébastien B.
Rating: 5 out of 5
following a purchase from 09/12/2024
Many thanks to Customer Service for their responsiveness and professionalism. Unfortunately, I received my package of broken and scratched glass, most likely due to being tossed about in transit. It's when you're disgusted that you need professionals. I can testify that they take your comments into consideration and the result is there. I have my glasses intact, in time to share a new family tasting experience for Christmas. Thanks again to your entire after-sales team.
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Kalaf F.
Rating: 5 out of 5
following a purchase from 13/12/2024
Thank you very much!
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Celine C.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very satisfied with my purchase, engraving offered, makes very nice gifts to offer or to offer oneself. Fast delivery, a surprise in the parcel, very good shopping experience.
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Christiane J.
Rating: 5 out of 5
following a purchase from 10/12/2024
I received my parcel without delay, well packaged. The item I ordered is beautiful and seems to be of good quality. I'm looking forward to giving it as a gift. Thank you
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Alain V.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect
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Nathalie S.
Rating: 5 out of 5
following a purchase from 08/12/2024
Good products and great customer service!
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Jessica L.
Rating: 5 out of 5
following a purchase from 07/12/2024
PERFECT!!!
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Jean-Loïc S.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very good advice and high quality products
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Emilie C.
Rating: 5 out of 5
following a purchase from 05/12/2024
Perfect, I recommend it!
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Pascal R.
Rating: 5 out of 5
following a purchase from 03/12/2024
Product quality and speed of delivery
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Apitzsch R.
Rating: 5 out of 5
following a purchase from 27/11/2024
Alles OK
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Marie C.
Rating: 5 out of 5
following a purchase from 05/12/2024
The order corresponds well, fast delivery is perfect.
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Philippe D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Good.
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MARTINE D.
Rating: 5 out of 5
following a purchase from 01/12/2024
This is the 2nd time I've ordered from l'atelier du vin, I'm satisfied with the products, the packaging and the delivery.
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Nadine L.
Rating: 5 out of 5
following a purchase from 29/11/2024
Bottle opener, excellent quality, stylish design. Easy to use. Delivered quickly and very well packaged. I recommend this site!
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ivane R.
Rating: 4 out of 5
following a purchase from 30/11/2024
Everything is ok, except the smartphone ordering part which requires a lot of attention, reduc cchoice of shipment, etc,,,,
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Dominique D.
Rating: 5 out of 5
following a purchase from 01/12/2024
nice product meets my expectations
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Romain D.
Rating: 5 out of 5
following a purchase from 30/11/2024
Top
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nathalie T.
Rating: 5 out of 5
following a purchase from 28/11/2024
Fast delivery, high quality product.
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YVETTE L.
Rating: 5 out of 5
following a purchase from 26/11/2024
Product as described Received quickly!
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