Customers consistently highlight excellent product quality and thoughtful craftsmanship, with many noting beautiful, well-made items, practical design, and features like engraving, sturdy packaging, and reliable performance. Delivery stands out for speed and reliability, with multiple mentions of fast, on-time shipping, careful handling, and efficient service including friendly, responsive support and even handwritten notes. The customer service experience is repeatedly described as courteous, professional, and proactive, resolving issues quickly and replacing items when needed. Overall, the store is perceived as trustworthy and capable, delivering impressive gifts and practical wine-related products that meet or exceed expectations.
Very nice semi-automatic corkscrew. It is very good quality and was much appreciated. Ordering was easy, and customer service is very responsive. The person I communicated with was very friendly.
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Sergey Z.
Rating: 5 out of 5
following a purchase from 22/09/2026
Fast excellent quality highly recommended
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Cliente : Marie-Isabelle Infante C.
Rating: 5 out of 5
following a purchase from 23/09/2026
I have owned these cheese knives for over 15 years and I finally found them again. Straight away, I ordered 2 sets to give as gifts.
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Michel L.
Rating: 5 out of 5
following a purchase from 02/09/2026
Impeccable after contact with Camille for the relay point.
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Cathy P.
Rating: 5 out of 5
following a purchase from 01/09/2026
very beautiful gift !
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Response from L’Atelier du Vin
Hello Cathy,
We sincerely thank you for your positive feedback! We are delighted to learn that our product brought joy and fulfilled its role as a gift. Your satisfaction is our priority and your encouragement motivates us to continue offering the best.
Best regards,
The team at L'Atelier du Vin
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Vito V.
Rating: 5 out of 5
following a purchase from 06/07/2026
Very beautiful and functional
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Response from L’Atelier du Vin
Hello,
We warmly thank you for your positive review. We are delighted to learn that you find our products both beautiful and functional, this motivates us to continue offering you the best.
Best regards,
The team at L'Atelier du Vin
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Loïc F.
Rating: 5 out of 5
following a purchase from 29/08/2026
In line with my expectations. Very fast delivery. Have a nice day
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Response from L’Atelier du Vin
Hello Loïc,
A big thank you for your positive feedback! We are delighted to learn that your order met your expectations and that the delivery was quick. This encourages us to continue offering the best possible service.
Best regards,
The team at L'Atelier du Vin
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Agnès V.
Rating: 5 out of 5
following a purchase from 04/08/2026
Very satisfied!
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Response from L’Atelier du Vin
Hello Agnès,
We warmly thank you for your positive review. We are delighted to know that you are very satisfied with your experience at L'Atelier du Vin. Your satisfaction is our greatest reward.
Best regards,
The team at L'Atelier du Vin
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Vincent A.
Rating: 5 out of 5
following a purchase from 26/08/2026
Very reactive and allowed to solve a problem with very great speed and kindness
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Response from L’Atelier du Vin
Hello Vincent,
We sincerely thank you for your positive feedback. We are delighted to learn that our responsiveness and our service met your expectations. Your satisfaction is our greatest reward and we hope to see you again very soon.
Best regards,
The team at L'Atelier du Vin
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Sylvaine L.
Rating: 5 out of 5
following a purchase from 21/08/2026
Quality products
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Response from L’Atelier du Vin
Hello Sylvaine,
We sincerely thank you for your flattering review. We are delighted that our products met your expectations and we hope to see you again very soon in our shop.
Best regards,
The team at L'Atelier du Vin
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Julien B.
Rating: 5 out of 5
following a purchase from 17/08/2026
Perfect!
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Response from L’Atelier du Vin
Hello Julien,
A big thank you for your very positive feedback! We are delighted to learn that your experience was perfect. Your satisfaction is our greatest reward.
Best regards,
The team at L'Atelier du Vin
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Gerhard R.
Rating: 5 out of 5
following a purchase from 01/08/2026
Great service, very responsive, quick delivery, excellent product. Thank you!
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Thierry C.
Rating: 5 out of 5
following a purchase from 26/07/2026
After an issue with the case encountered during my delivery, the Wine Workshop reacted very quickly and very effectively, replacing the ordered glasses within a few days. A very professional responsiveness.
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Response from L’Atelier du Vin
Hello,
Thank you very much for your warm feedback! We are delighted to learn that our responsiveness met your expectations and that you are satisfied with your experience with us. Your satisfaction is our greatest reward.
Best regards,
The team at L'Atelier du Vin
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Jean-Yves D.
Rating: 5 out of 5
following a purchase from 21/07/2026
Very satisfied with the ordered box.
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Response from L’Atelier du Vin
Hello Jean-Yves,
We sincerely thank you for your positive feedback and are delighted to learn that you are very satisfied with your gift box. Your satisfaction is our greatest reward and we hope to see you again soon in our shop.
Best regards,
The team at L'Atelier du Vin
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Jean-Francois D.
Rating: 5 out of 5
following a purchase from 18/07/2026
The products meet my expectations and are of good quality. Fast delivery on the scheduled date.
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Julien D.
Rating: 5 out of 5
following a purchase from 08/07/2026
Very good product !
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Celine R.
Rating: 5 out of 5
following a purchase from 03/07/2026
Beautiful pump, quality vacuum, and the little extra, the engraving... A great gift for wine lovers
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Mathieu R.
Rating: 1 out of 5
following a purchase from 02/07/2026
Map of the vineyards received and definitely not to be purchased! It arrives folded like a cheap brochure, the creases are so marked that it is absolutely impossible to frame it and display it as indicated in the description.
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Aurore A.
Rating: 5 out of 5
following a purchase from 26/06/2026
Nothing to report with the received package
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Sophie R.
Rating: 5 out of 5
following a purchase from 24/06/2026
Exceptional products and a very courteous and professional customer service, thank you!
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Thierry M.
Rating: 5 out of 5
following a purchase from 15/06/2026
Fast and perfectly compliant with the description
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Frédérique D.
Rating: 5 out of 5
following a purchase from 14/06/2026
Very beautiful product (sommelier Pierre), fast and careful shipping! I recommend
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Response from L’Atelier du Vin
Hello Frédérique,
We sincerely thank you for your positive feedback and are delighted that the Soft Machine Blade - Le Pierre pleased you. Your recommendation touches us and we hope to have the pleasure of seeing you again soon in our shop.
Best regards,
The team at L'Atelier du Vin
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Marjorie G.
Rating: 1 out of 5
following a purchase from 12/06/2026
The corkscrew arrived damaged. Return request made.
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Sylvie A.
Rating: 5 out of 5
following a purchase from 11/06/2026
gift appreciated by a wine lover
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Response from L’Atelier du Vin
Hello Sylvie,
We warmly thank you for your positive feedback! We are delighted to learn that the gift was appreciated by a wine lover. Your satisfaction is our greatest reward.
Best regards,
The team at L'Atelier du Vin.
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Florence T.
Rating: 5 out of 5
following a purchase from 28/05/2026
Excellent service - wow effect upon reception - magical!
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Response from L’Atelier du Vin
Hello Florence,
We warmly thank you for your flattering review. We are delighted to know that our service and the effect of your order have amazed you. Your satisfaction is our greatest reward.
Sincerely,
The team at L'Atelier du Vin
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Marina P.
Rating: 5 out of 5
following a purchase from 05/06/2026
A quick and careful delivery. The personal note that is requested is handwritten, which shows the time dedicated to our order.
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Response from L’Atelier du Vin
Hello Marina,
We warmly thank you for your positive feedback. We are delighted that our attention to detail and our service pleased you. Your satisfaction is our greatest reward.
Sincerely,
The team at L'Atelier du Vin
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Lison M.
Rating: 5 out of 5
following a purchase from 01/06/2026
Delighted with my purchases! The bilame is even prettier than in the photos. Can't wait to test the glasses at my next tasting!
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Response from L’Atelier du Vin
Hello Lison,
We sincerely thank you for your enthusiastic feedback! We are delighted to hear that you like the bilame and that you are eager to test our glasses during your next tasting. Your satisfaction is our greatest reward.
Best regards,
The team at L'Atelier du Vin.
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Brigitte M.
Rating: 5 out of 5
following a purchase from 27/05/2026
very pretty, very good quality,
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Response from L’Atelier du Vin
Hello Brigitte,
We sincerely thank you for your positive feedback and your trust. We are delighted that you like our products and hope to have the pleasure of seeing you again soon on our website.
Best regards,
The team at L'Atelier du Vin
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Meyer-Pin I.
Rating: 5 out of 5
following a purchase from 11/05/2026
It was perfect
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Response from L’Atelier du Vin
Hello,
We sincerely thank you for your positive feedback. It is a pleasure to know that your experience was perfect.
Best regards,
The team at L'Atelier du Vin
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Neera S.
Rating: 5 out of 5
following a purchase from 13/05/2026
Superb craftsmanship. Beautifully wrapped and delivered.
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 12/05/2026
It's a bit early to be categorical but the first uses meet my expectations.
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Response from L’Atelier du Vin
Hello Jean-Pierre,
We warmly thank you for your positive review. It is a pleasure to know that our products meet your expectations during your first uses. Do not hesitate to get back to us if you have any questions or feedback to share.
Best regards,
The team at L'Atelier du Vin
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Cor H.
Rating: 5 out of 5
following a purchase from 12/05/2026
Thank you for the quick delivery and the beautiful gift wrapping.
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Response from L’Atelier du Vin
Hello Cor,
We warmly thank you for your positive feedback! We are delighted that the speed of our service and the gift wrapping met your expectations. It makes us happy to know that you are satisfied.
Best regards,
The team at L'Atelier du Vin
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Sebastien H.
Rating: 5 out of 5
following a purchase from 10/05/2026
Practical, seems sturdy and elegant. Exactly what we wanted.
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Response from L’Atelier du Vin
Hello Sébastien,
We warmly thank you for your review. We are delighted that our products meet your expectations and combine practicality, robustness, and elegance. We look forward to seeing you soon in our online store.
Best regards,
The team at L'Atelier du Vin
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Hervé G.
Rating: 5 out of 5
following a purchase from 03/05/2026
Very beautiful products and 5-star delivery
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Response from L’Atelier du Vin
Hello Hervé,
We warmly thank you for your very positive review. It is a real pleasure to know that our products and our delivery service have satisfied you.
Best regards,
The team at L'Atelier du Vin
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Michael F.
Rating: 3 out of 5
following a purchase from 13/04/2026
I am satisfied with the product. However, I am not satisfied with the shipping charges and then duties and taxes when received. They represent almost a 50% markup on the price of the product. In Canada typically shipping is free. Thank you. Michael
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Claude F.
Rating: 5 out of 5
following a purchase from 14/04/2026
Perfect
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Response from L’Atelier du Vin
Hello Claude,
We warmly thank you for your positive feedback and are delighted to learn that you are satisfied with your experience with us. Your satisfaction is our greatest reward.
Best regards,
The team at l'Atelier du Vin
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Daniel T.
Rating: 5 out of 5
following a purchase from 10/04/2026
Products meet my expectations. Fast delivery
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Response from L’Atelier du Vin
Hello Daniel,
We warmly thank you for your positive feedback! We are delighted to learn that our products met your expectations and that the delivery was quick. Your satisfaction is our greatest reward.
Sincerely,
The team at L'Atelier du Vin.
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Claire C.
Rating: 5 out of 5
following a purchase from 13/04/2026
My order was a gift for friends who really appreciated the nicely presented corkscrew
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Response from L’Atelier du Vin
Hello Claire,
A big thank you for your warm feedback! We are delighted to hear that your friends appreciated their gift and the corkscrew. Please feel free to reach out to us for other occasions, it will be a pleasure to serve you again.
Best regards,
The team at l'Atelier du Vin
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Patrick C.
Rating: 5 out of 5
following a purchase from 07/04/2026
Exchange with the efficient delivery service to change the delivery address. Order confirmed and received extremely quickly. Kindness and efficiency. I recommend
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Response from L’Atelier du Vin
Hello Patrick,
We sincerely thank you for your warm feedback. We are delighted to learn that our delivery service has met your expectations with efficiency and kindness. Your recommendation means a lot to us and we would be happy to see you again very soon in our shop.
Best regards,
The team at L'Atelier du Vin
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