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E
Rating: 5 out of 5
Perfect, I recommend it!
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Customer reviews of L’Atelier du Vin
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 814 published reviews
Summary of reviews
Customers consistently highlight excellent product quality and thoughtful craftsmanship, with many noting beautiful, well-made items, practical design, and features like engraving, sturdy packaging, and reliable performance. Delivery stands out for speed and reliability, with multiple mentions of fast, on-time shipping, careful handling, and efficient service including friendly, responsive support and even handwritten notes. The customer service experience is repeatedly described as courteous, professional, and proactive, resolving issues quickly and replacing items when needed. Overall, the store is perceived as trustworthy and capable, delivering impressive gifts and practical wine-related products that meet or exceed expectations.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
Product quality and speed of delivery
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A
Rating: 5 out of 5
Alles OK
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M
Rating: 5 out of 5
The order corresponds well, fast delivery is perfect.
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P
Rating: 5 out of 5
Good.
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M
Rating: 5 out of 5
This is the 2nd time I've ordered from l'atelier du vin, I'm satisfied with the products, the packaging and the delivery.
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N
Rating: 5 out of 5
Bottle opener, excellent quality, stylish design. Easy to use. Delivered quickly and very well packaged. I recommend this site!
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I
Rating: 4 out of 5
Everything is ok, except the smartphone ordering part which requires a lot of attention, reduc cchoice of shipment, etc,,,,
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D
Rating: 5 out of 5
nice product meets my expectations
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R
Rating: 5 out of 5
Top
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N
Rating: 5 out of 5
Fast delivery, high quality product.
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Y
Rating: 5 out of 5
Product as described Received quickly!
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R
Rating: 5 out of 5
Small order received on time, and it's exactly what I wanted.
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H
Rating: 5 out of 5
Perfect. Thank you
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S
Rating: 5 out of 5
Works very well, unlike other, more expensive devices.
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P
Rating: 5 out of 5
Superb products Beautiful catalog Easy online ordering Fast international shipping
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J
Rating: 5 out of 5
very good service
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D
Rating: 4 out of 5
Very nice product, but the price is a bit high.
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G
Rating: 5 out of 5
too much to give an opinion, give me time to use it.
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W
Rating: 5 out of 5
thank you for delivering to switzerland
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F
Rating: 5 out of 5
Perfect experience.
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O
Rating: 5 out of 5
👍⭐⭐⭐⭐⭐👍
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B
Rating: 5 out of 5
Beautifully packaged, ideal for a refined gift! Small gifts also appreciated
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V
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Good evening, Everything went very smoothly from order to delivery. Exceptional customer service. Thank you very much. Henriette LE GUYON
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R
Rating: 4 out of 5
CLEAR
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C
Rating: 5 out of 5
Very fast delivery, in good condition. Haven't tested the lenses yet
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S
Rating: 5 out of 5
It's the best vacuum pump I've used, and the corks with valves stay tightly closed. The wine is preserved.
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K
Rating: 5 out of 5
Großartig!
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D
Rating: 5 out of 5
Uitstekende kwaliteit, de beste kurkentrekker ooit!
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M
Rating: 5 out of 5
Aesthetics and functionality come together to form a perfect duo.
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S
Rating: 5 out of 5
Thank you, it's very pretty!
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C
Rating: 5 out of 5
real work of art, super finish, very happy with my purchase
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J
Rating: 5 out of 5
Hello, Everything was perfect and compliant. PS: we don't "recover" the opinion (as indicated on the email) we collect it!
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Response from L’Atelier du Vin
Hello,
Thank you very much for your interest in our brand and our products, and for your suggestion.
The message in question came from the Société des Avis Garantis, but we immediately forwarded your comment to them. They were able to respond to our request within two hours.
From now on, all stores using their services will use the word "collect" instead of "recover" for reviews.
Thank you again - your feedback is valuable to us and also helps to improve the services of other companies.
The L'Atelier du Vin team
Thank you very much for your interest in our brand and our products, and for your suggestion.
The message in question came from the Société des Avis Garantis, but we immediately forwarded your comment to them. They were able to respond to our request within two hours.
From now on, all stores using their services will use the word "collect" instead of "recover" for reviews.
Thank you again - your feedback is valuable to us and also helps to improve the services of other companies.
The L'Atelier du Vin team
J
Rating: 5 out of 5
Fast shipping and good product
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D
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
perfect products and delivery, with a really personal and efficient customer contact:)... thank you and see you soon for a next order.
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O
Rating: 4 out of 5
Impeccable follow-up.
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C
Rating: 5 out of 5
Ordered as a gift, the glasses are as shown in the photo and description.
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J
Rating: 5 out of 5
The glasses are unique.
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