Customer reviews of L’Atelier du Vin

9,7 /10

Based on 814 published reviews

Summary of reviews

Customers consistently highlight excellent product quality and thoughtful craftsmanship, with many noting beautiful, well-made items, practical design, and features like engraving, sturdy packaging, and reliable performance. Delivery stands out for speed and reliability, with multiple mentions of fast, on-time shipping, careful handling, and efficient service including friendly, responsive support and even handwritten notes. The customer service experience is repeatedly described as courteous, professional, and proactive, resolving issues quickly and replacing items when needed. Overall, the store is perceived as trustworthy and capable, delivering impressive gifts and practical wine-related products that meet or exceed expectations.

Reviews 1 and 5 stars

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Marine F.

Published on 22/01/2023 à 16h30 following a purchase from 17/01/2023

Good quality. Package arrived very quickly

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Christian O.

Published on 20/01/2023 à 14h17 following a purchase from 15/01/2023

excellent service! thank you

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Janique H.

Published on 19/01/2023 à 22h21 following a purchase from 30/11/2022

From order to delivery, I am completely satisfied. The products are beautiful, of very good quality and the box purchased is perfect. Very easy to surf on the website which is very well made and very pleasant to browse. Looking forward to repeat my purchase experience and I recommend with my eyes closed. Congratulations.

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Pascale T.

Published on 13/01/2023 à 15h16 following a purchase from 09/01/2023

Product conforms Fast delivery

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Elina A.

Published on 10/01/2023 à 15h50 following a purchase from 10/12/2022

Beautiful

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Anne Emmanuelle M.

Published on 10/01/2023 à 08h59 following a purchase from 14/12/2022

Nice product. Fast delivery

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Gilles G.

Published on 09/01/2023 à 18h36 following a purchase from 14/12/2022

received on time, as described

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Daniele F.

Published on 09/01/2023 à 15h39 following a purchase from 14/12/2022

Impeccable, fast and efficient service

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Laurent A.

Published on 09/01/2023 à 13h37 following a purchase from 10/12/2022

Fast delivery with goodies. I recommend it!

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Martine D.

Published on 08/01/2023 à 13h54 following a purchase from 03/01/2023

Responsive company, both in terms of communication and delivery!

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Agnes D.

Published on 07/01/2023 à 17h31 following a purchase from 12/12/2022

Everything was perfect.

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Anne B.

Published on 07/01/2023 à 09h14 following a purchase from 10/12/2022

Order received very quickly and well packaged with a surprise gift! I recommend it!

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John C.

Published on 07/01/2023 à 09h11 following a purchase from 08/12/2022

Well-made site, fast delivery

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Lea G.

Published on 06/01/2023 à 09h20 following a purchase from 07/12/2022

Very fast delivery

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Valérie N.

Published on 05/01/2023 à 19h36 following a purchase from 10/12/2022

Very interesting site Solid products, affordable prices The engraving is well done The sales department is top notch and responds very quickly I recommend this site

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Marie G.

Published on 05/01/2023 à 18h59 following a purchase from 09/12/2022

Very good service. The item ordered corresponds perfectly to the description and the personalization is successful. Thank you

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François D.

Published on 04/01/2023 à 16h53 following a purchase from 10/12/2022

Fast delivery. Product and packaging conform.

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Catriona K.

Published on 04/01/2023 à 13h19 following a purchase from 26/11/2022

Excellent company and beautiful products. Would highly recommend.

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Boris C.

Published on 03/01/2023 à 12h10 following a purchase from 09/12/2022

Clear, readable, easy to find information

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Charlotte B.

Published on 03/01/2023 à 08h44 following a purchase from 04/12/2022

Very satisfied with service and quality

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Alain V.

Published on 02/01/2023 à 16h43 following a purchase from 08/12/2022

Magnificent design and top quality!

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Alejandra C.

Published on 02/01/2023 à 15h35 following a purchase from 07/12/2022

Very good site! Easy to use

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Caroline R.

Published on 01/01/2023 à 20h59 following a purchase from 07/12/2022

As pictured, well packaged, appreciated as a small gift, to be seen in use!

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Pernelle A.

Published on 01/01/2023 à 10h49 following a purchase from 28/11/2022

Very satisfied with my order, fast delivery and quality product.

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Christian O.

Published on 31/12/2022 à 18h57 following a purchase from 26/12/2022

excellent professional order tracking

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Céline C.

Published on 31/12/2022 à 09h44 following a purchase from 22/12/2022

Tres beau site

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Seonhee K.

Published on 28/12/2022 à 13h40 following a purchase from 28/11/2022

Good.

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Sanne W.

Published on 27/12/2022 à 14h37 following a purchase from 02/12/2022

Sublim kundeservice og fantastisk produkt - kan kun anbefale på det kraftigste

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Sophie B.

Published on 25/12/2022 à 16h49 following a purchase from 19/12/2022

2-day delivery, good item, small extra gift offered, delighted.

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Fréréric V.

Published on 24/12/2022 à 17h55 following a purchase from 29/11/2022

Hello, Impec, received quickly, I recommend without worries,

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Alexandre L.

Published on 24/12/2022 à 10h16 following a purchase from 16/12/2022

Very good, I recommend

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Flavien B.

Published on 16/12/2022 à 14h59 following a purchase from 15/11/2022

Interactive, easy-to-use site. Quality, reliable products. Delivery times always respected.

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Philippe B.

Published on 14/12/2022 à 16h34 following a purchase from 19/11/2022

Easy ordering and payment, delivery times respected, items conform to order .

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Jean Paul .

Published on 14/12/2022 à 09h44 following a purchase from 14/11/2022

good reception

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Loïc L.

Published on 11/12/2022 à 00h01 following a purchase from 13/11/2022

The site is an easy guide to purchase. Delivery is fast and the product is perfectly packaged.

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Sébastien L.

Published on 21/11/2022 à 10h48 following a purchase from 22/10/2022

Very good site

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Olivier C.

Published on 17/11/2022 à 09h22 following a purchase from 18/10/2022

Fast delivery wide selection

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Catherine P.

Published on 09/11/2022 à 22h51 following a purchase from 22/09/2022

Clear website. Excellent after-sales service, very serious and fast follow-up.

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Frank S.

Published on 05/11/2022 à 21h10 following a purchase from 05/10/2022

very easy to place the order and the parcel arrived on time

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Laure B.

Published on 05/11/2022 à 09h07 following a purchase from 06/10/2022

Perfect! Fast delivery

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