Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 799 published reviews
5 734 92% 4 42 5% 3 14 2% 2 2 0% 1 7 1%

Summary of reviews

L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.

Reviews 1 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
I'm very satisfied with my order, which was also shipped quickly! What's more, I received a small gift from the brand - many thanks!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
I've ordered several products from l'atelier du vin They have very good products, qualitative, robust and beautiful A real company with French know-how Moreover, the customer service is very fast and attentive and full of little attentions I recommend their products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
serious site. order well received
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
On-time delivery. Small gift (coasters).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Perfect and fast delivery. Product fully complies with the description on the website.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
Fast and careful delivery. Never disappointed!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
The site is well-maintained and offers excellent value for money.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Fantastic service, L'Atelier Du Vin sent the most wonderful, personalised order with a handwritten note included. Speedy and slylish. Highly reccomend! Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Extremely fast delivery, beautiful products and excellent quality!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Delighted with the whole experience! Quality products, fast delivery and very well designed site! I'll be going back very soon for gift ideas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Very user-friendly site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Great Service - Would wholeheartedly recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Everything was positive Received quickly Corresponds to my request Quality material Happy with my purchase
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Good products, good service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
very good material and neat parcel, personalized shipment.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Delivery was fast. A thank you note in the parcel. Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
Clear website, easy ordering, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Impeccable service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Great product, delivered on time, professional and responsive company.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Fast, efficient service. Quality products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
very good, easy ordering and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Very happy with this first experience! I can and will recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/04/2020
Very fast delivery despite the confinement, nice attention: coasters as a gift
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Product as described. Fast processing and delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Super fast order, well packaged with a personalized note. Not to mention top-notch products. Thank you l'Atelier du Vin.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Quality products, fast and careful delivery, accompanied by a delicate touch.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Everything went smoothly. We even got a little extra gift with our order (which we didn't need).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Fast and careful delivery, accompanied by a small gift that spoils nothing.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/04/2020
Wrong address on the parcel, I had to travel 20km to pick up my parcel, impossible to get them on the phone...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Alles bestens!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Speed - efficiency - professionalism!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Great service despite the Covid 19 crisis. Thank you very much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
Very clear website, efficient ordering and delivery, even in times of confinement, quality product, and even a little gift!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
Very good site and the article corresponds to my expectations, very good product and impeccable delivery! With in more a small gift of welcome, good surprise thank you for your serious.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
as expected, fast and clean
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Highly responsive and professional customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2020
Very fast and efficient
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