Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 814 published reviews

Summary of reviews

Customers consistently highlight excellent product quality and thoughtful craftsmanship, with many noting beautiful, well-made items, practical design, and features like engraving, sturdy packaging, and reliable performance. Delivery stands out for speed and reliability, with multiple mentions of fast, on-time shipping, careful handling, and efficient service including friendly, responsive support and even handwritten notes. The customer service experience is repeatedly described as courteous, professional, and proactive, resolving issues quickly and replacing items when needed. Overall, the store is perceived as trustworthy and capable, delivering impressive gifts and practical wine-related products that meet or exceed expectations.

Reviews 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
Very good telephone reception .fast delivery .thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2019
An error in the reference number delivered but the necessary steps were taken quickly. I recommend it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2019
Es ging super schnell und war total liebevoll verpackt
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Fast delivery. It was a birthday present for my husband and he loved it, he uses it all the time. Thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Excellent , impeccable service , fast , careful packaging , I recommend
Translated reviews