Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 799 published reviews
5 734 92% 4 42 5% 3 14 2% 2 2 0% 1 7 1%

Summary of reviews

L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.

4 star reviews

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Florian C.
Rating: 4 out of 5
following a purchase from 14/07/2026
The received cardboard was damaged but fortunately the final product was not
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BERNADETTE L.
Rating: 4 out of 5
following a purchase from 01/04/2026
WELL RECEIVED
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Jean-François C.
Rating: 4 out of 5
following a purchase from 20/12/2025
Impeccable
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xavier I.
Rating: 4 out of 5
following a purchase from 16/12/2025
Product quality delivery speed
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JEAN-FRANCOIS C.
Rating: 4 out of 5
following a purchase from 30/01/2025
No worries and the wine is excellent
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Antoine A.
Rating: 4 out of 5
following a purchase from 09/01/2025
Satisfied with my order despite a delayed shipment due to a back-to-school inventory. I was also surprised that the card with a personalized note...was handwritten! Thank you
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ivane R.
Rating: 4 out of 5
following a purchase from 30/11/2024
Everything is ok, except the smartphone ordering part which requires a lot of attention, reduc cchoice of shipment, etc,,,,
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Dominique Q.
Rating: 4 out of 5
following a purchase from 21/11/2024
Very nice product, but the price is a bit high.
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Raymond N.
Rating: 4 out of 5
following a purchase from 30/10/2024
CLEAR
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Olia D.
Rating: 4 out of 5
following a purchase from 01/09/2024
Impeccable follow-up.
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marie-soleil D.
Rating: 4 out of 5
following a purchase from 08/01/2024
As expected, good product! Otherwise unavailable in Canada, so I'm glad.
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Bruno M.
Rating: 4 out of 5
following a purchase from 08/01/2024
Easy to use website, order delivered without having been warned at the time of ordering of the vacation closure in the first week of January 2024. Apart from that, the parcel arrived in three days.
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CHRISTOPHE B.
Rating: 4 out of 5
following a purchase from 11/12/2023
very interesting, a little long to consult if you don't know the architecture
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ARNAUD S.
Rating: 4 out of 5
following a purchase from 10/12/2023
Good product. Aesthetic design.
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Anja B.
Rating: 4 out of 5
following a purchase from 04/12/2023
Fast shipping, unfortunately the packaging was damaged.
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Jean-Louis M.
Rating: 4 out of 5
following a purchase from 23/10/2023
The products are good and seem to be of high quality. The only reason I didn't give it 5 stars was because my order didn't include my little gift.
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CARLOS B.
Rating: 4 out of 5
following a purchase from 10/03/2023
Error in the delivery of one of the items with a very quick reaction to correct and return of product taken care of.merci
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DAUTRICOURT J.
Rating: 4 out of 5
following a purchase from 07/12/2022
I didn't find the navigation easy because I had trouble finding the products I was looking for several times. Very good communication and warm welcome on the phone.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/07/2022
Delivery problem with LaPoste who never acknowledged the dispute. Atelierduvin's sales department was very understanding and returned the order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/03/2022
Quality product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2021
My son will be using it. A gift
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2021
Site ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2021
Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2021
A cracked glass in the box, I threw it away, as I unpacked without taking a photo I'm not making a complaint... Otherwise the rest of the order is impeccable and it's a very good site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/07/2021
Everything was easy and compliant. Notified by email of slight delay. Delivery conformed
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2021
Fast delivery. Unfortunately I received the discount code too late and I wasn't able to use it on my first purchase
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2021
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2021
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/03/2021
Very easy to navigate website. Delivery took longer than expected due to customization.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/02/2021
ALL CLEAR.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/12/2020
GOOD SERVICE
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
No problem at all
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
The site is clear and ergonomic in terms of navigation. An interesting choice of products, with the option of customization.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
nothing to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
Product as advertised and delivery on time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
Effective and beautiful product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
Easy to order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Very good product, fast shipment with a little gift. I'll just take off one star for the rather high shipping costs.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
Good but a bit expensive.
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