Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 814 published reviews
5 747 92% 4 42 5% 3 14 2% 2 2 0% 1 9 1%

Summary of reviews

Customers consistently highlight excellent product quality and thoughtful craftsmanship, with many noting beautiful, well-made items, practical design, and features like engraving, sturdy packaging, and reliable performance. Delivery stands out for speed and reliability, with multiple mentions of fast, on-time shipping, careful handling, and efficient service including friendly, responsive support and even handwritten notes. The customer service experience is repeatedly described as courteous, professional, and proactive, resolving issues quickly and replacing items when needed. Overall, the store is perceived as trustworthy and capable, delivering impressive gifts and practical wine-related products that meet or exceed expectations.

5 star reviews

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S
Samarjeet S.
Rating: 5 out of 5
following a purchase from 10/06/2025
Efficient shopping experience.
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Elie H.
Rating: 5 out of 5
following a purchase from 07/06/2025
Happy
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Véronique B.
Rating: 5 out of 5
following a purchase from 07/06/2025
Fast shipping, great gift wrapping!
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C
Claire C.
Rating: 5 out of 5
following a purchase from 02/06/2025
Perfect
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Julia T.
Rating: 5 out of 5
following a purchase from 04/06/2025
Order in line with my expectations, very satisfied!
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Irma M.
Rating: 5 out of 5
following a purchase from 15/05/2025
I have ordered multiple times from Atelier - and each time is a pleasure
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B
Bruno B.
Rating: 5 out of 5
following a purchase from 04/06/2025
System that preserves the qualities of wine for a few days. Easy to use
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D
Daiki M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Quick handling of shipping
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Kevan F.
Rating: 5 out of 5
following a purchase from 21/05/2025
Great product with nice packaging, delivered safely to New Zealand
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Veronique R.
Rating: 5 out of 5
following a purchase from 15/12/2024
Everything went well
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Odile L.
Rating: 5 out of 5
following a purchase from 27/05/2025
Fast delivery. Thank you
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Patrick S.
Rating: 5 out of 5
following a purchase from 27/05/2025
Fast shipping, quality products, compliant with the order and carefully packaged.
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Patrick J.
Rating: 5 out of 5
following a purchase from 20/05/2025
Very efficient Thank you
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Valérie S.
Rating: 5 out of 5
following a purchase from 24/05/2025
Quality products! Fast and careful shipping, I am completely satisfied!
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Vincent R.
Rating: 5 out of 5
following a purchase from 16/05/2025
Order in line with my expectations. Fast delivery and a small gift in the box. Nothing to say, I recommend.
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Philippe M.
Rating: 5 out of 5
following a purchase from 21/05/2025
Excellent contact with an advisor. Who was able to find a solution for customer service and for a new order. Thank you. I recommend this site.
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Isabelle L.
Rating: 5 out of 5
following a purchase from 18/05/2025
Fast and careful shipping! I recommend 😄
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Valerie P.
Rating: 5 out of 5
following a purchase from 18/05/2025
Super fast and exactly what I expected
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M
Mathieu C.
Rating: 5 out of 5
following a purchase from 17/05/2025
I really appreciated this product that I bought several years ago and I wanted to buy a new one to give to a friend who was eyeing it every time he came to the house.
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Lucas E.
Rating: 5 out of 5
following a purchase from 06/05/2025
Thank you, I love you
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Yannick F.
Rating: 5 out of 5
following a purchase from 30/04/2025
Fast Perfect packaging Beautiful product
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Jean-Charles V.
Rating: 5 out of 5
following a purchase from 24/04/2025
super product, effective from the first use!
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D
Didier P.
Rating: 5 out of 5
following a purchase from 22/04/2025
EXCELLENT PRODUCT
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Antonia I.
Rating: 5 out of 5
following a purchase from 21/04/2025
Product excellence that allowed me to give a beautiful birthday gift.
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Antonio Jose R.
Rating: 5 out of 5
following a purchase from 09/04/2025
Excellent
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Mario D.
Rating: 5 out of 5
following a purchase from 21/12/2024
No problems with delivery and the product.
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D
Denis C.
Rating: 5 out of 5
following a purchase from 24/02/2025
very good products
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C
Celine R.
Rating: 5 out of 5
following a purchase from 18/12/2024
Quality product and delivery time respected!
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Marc G.
Rating: 5 out of 5
following a purchase from 25/12/2024
Everything was as expected
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Julien A.
Rating: 5 out of 5
following a purchase from 11/11/2024
Good site
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Alain P.
Rating: 5 out of 5
following a purchase from 17/03/2025
Product meets expectations
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Pavlos G.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very satisfied
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Germain D.
Rating: 5 out of 5
following a purchase from 16/12/2024
High-quality products
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D
Delphine P.
Rating: 5 out of 5
following a purchase from 09/01/2025
Beautiful quality item and conforms to the description with nice engraving, I highly recommend. Thank you
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Claude T.
Rating: 5 out of 5
following a purchase from 08/12/2024
nothing to report
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Oger S.
Rating: 5 out of 5
following a purchase from 11/12/2024
A high-quality product with a very nice design
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Stephane V.
Rating: 5 out of 5
following a purchase from 15/02/2025
Perfect
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F
Fabien E.
Rating: 5 out of 5
following a purchase from 14/12/2024
Satisfied
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Viv R.
Rating: 5 out of 5
following a purchase from 03/11/2024
Ok
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M
Michèle L.
Rating: 5 out of 5
following a purchase from 04/12/2024
Excellent exceptional products e-shop with international delivery
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